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Director Partner Engineering Jobs in Indiana (NOW HIRING)

SUSE

Reporting to the Director of Communities and Ecosystem (Robert Sirchia), you are the primary ... Developer On-Ramp: Architecting the GTM strategy for our AI Developer Bundles (AppCO/SLES Desktop ...

Catalent, Inc.

Director, Engineering

Greendale, IN · On-site

Director, Engineering Position Summary: * 100% on-site Greendale is one of two gummy technology ... Strong leadership skills, with an ability to partner, build trust, provide direction, and execute ...

Sterling Engineering Inc.

Director of MEP

Indianapolis, IN · Hybrid

$160K - $185K/yr

Sterling Engineering is partnering to identify an experienced Director, MEP to join their executive leadership team. This is a strategic leadership position responsible for driving business growth ...

New

Amrize

Director of Codes Engineering

Fishers, IN

We are devoted to building partnerships rooted in trust in reflection of our Elevate promise that ... We're seeking a Director of Codes Engineering who's ready to be part of a people-first company ...

POLYWOOD

Director | Data Engineering

Syracuse, IN · On-site

POLYWOOD ® is looking for a Director of Data Engineering who thrives in a hands-on leadership ... Partner with business leaders and analytics teams to deliver trusted insights. • Purpose Driven ...

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Director Partner Engineering information

What are the key skills and qualifications needed to thrive as a Director of Partner Engineering, and why are they important?

To excel as a Director of Partner Engineering, you need deep technical expertise in software development, systems integration, and a proven history of leading engineering teams, often supported by a degree in computer science or engineering. Mastery of APIs, cloud platforms, and partner management tools, as well as familiarity with project management systems like Jira, is typically expected. Exceptional communication, negotiation, and relationship-building skills help you align cross-functional teams and foster strategic partnerships. These capabilities are crucial for successfully driving technical collaboration, ensuring partner satisfaction, and delivering scalable joint solutions.

What does a Director of Partner Engineering do?

A Director of Partner Engineering leads teams that work closely with strategic partners to integrate and optimize technical solutions. They act as a bridge between the company’s engineering teams and external partners, ensuring successful product integrations, co-development projects, and technical collaboration. Their responsibilities often include setting technical strategy, managing partner relationships, overseeing solution architecture, and resolving complex technical challenges. This role requires strong leadership, communication, and technical skills, along with deep industry knowledge.

What is the difference between Director Partner Engineering vs Senior Partner Engineer?

AspectDirector Partner EngineeringSenior Partner Engineer
ResponsibilitiesOversees partner engineering teams, strategic planning, and high-level partner relationshipsProvides technical support, solutions, and collaboration with partners at a senior technical level
Required CredentialsTypically requires extensive engineering experience, leadership skills, and often management or director-level certificationsStrong technical background, engineering degree, and relevant certifications
Work EnvironmentLeadership meetings, strategic planning, cross-team coordinationHands-on technical work, troubleshooting, and direct partner interaction

The main difference is that the Director Partner Engineering focuses on strategic leadership and managing partner engineering teams, while the Senior Partner Engineer is more involved in technical support and direct partner collaboration. The director role emphasizes management and strategy, whereas the senior engineer role emphasizes technical expertise and execution.

How does a Director of Partner Engineering typically collaborate with cross-functional teams and external partners to drive successful integrations?

A Director of Partner Engineering plays a pivotal role in bridging the gap between internal product, engineering, and business development teams and external partners. In this position, you’ll frequently coordinate technical requirements, facilitate joint solution development, and oversee the resolution of integration challenges. Effective communication and project management skills are essential, as you'll ensure that both partner needs and internal objectives are met. Regular meetings, technical workshops, and ongoing support are common, making collaboration a key part of your daily responsibilities.
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Director Partner Engineering jobs near you
Senior Director - Partner Operations & Enablement

Senior Director - Partner Operations & Enablement

inKind

Austin, IN

Other

Medical, Dental, Vision, PTO

Posted 6 days ago

Job description

Senior Director, Partner Success, Operations & Enablement
Location: Austin, TX
Reports To: SVP, Operations & SupportAbout inKind

inKind is transforming restaurant financing and customer engagement through an innovative fintech platform that provides restaurants with growth capital while helping consumers discover and enjoy dining experiences nationwide.

As we continue to scale nationally, we are seeking a strategic leader to drive Partner Success, Operations, and Enablement, ensuring our restaurant and commercial partners achieve exceptional outcomes throughout their lifecycle with inKind.

Position Summary

The Senior Director, Partner Success, Operations & Enablement is responsible for defining and executing the company's end-to-end partner success strategy, encompassing onboarding, enablement, partner operations, support, adoption, retention, and long-term growth.

This leader will build and scale the systems, teams, programs, and operational infrastructure necessary to support thousands of restaurant and hospitality partners while ensuring a world-class partner experience.

The Senior Director will serve as the voice of the partner, partnering closely with Product, Engineering, Revenue, Marketing, Finance, and Executive Leadership to drive partner success, operational excellence, and strategic growth initiatives.

This role combines strategic leadership, operational execution, organizational development, and customer-centric innovation.

What You'll OwnPartner Success Strategy
  • Define and execute the long-term vision for partner success across onboarding, adoption, engagement, retention, and expansion.
  • Develop scalable frameworks that drive measurable partner outcomes and business impact.
  • Establish a partner-centric operating model that supports rapid company growth while maintaining service excellence.
  • Serve as executive sponsor for key strategic partner relationships.
Partner Operations & Service Delivery
  • Own the operational infrastructure supporting partner onboarding, support, requests, escalations, and lifecycle management.
  • Establish operational standards, governance models, service-level objectives, and performance frameworks.
  • Drive operational efficiency through automation, systems optimization, and process redesign.
  • Lead operational transformation initiatives across the organization.
Enablement & Education
  • Build and lead a best-in-class Partner Enablement organization.
  • Create scalable education, certification, onboarding, and adoption programs.
  • Develop partner-facing learning ecosystems including digital training, playbooks, knowledge centers, and ongoing communications.
  • Ensure partners have the resources and capabilities necessary to maximize value from the inKind platform.
Cross-Functional Leadership
  • Partner closely with Product and Engineering to ensure partner feedback directly influences product strategy and roadmap decisions.
  • Collaborate with Revenue leadership to optimize partner onboarding and long-term retention strategies.
  • Work with Marketing to strengthen partner communications, engagement programs, and brand advocacy initiatives.
  • Align Finance, Operations, and Systems teams around scalable partner growth initiatives.
Leadership
  • Build, mentor, and lead high-performing teams across Partner Success, Operations, Enablement, and related functions.
  • Establish organizational structure, workforce planning, and succession planning.
  • Develop future leaders while fostering a culture of accountability, innovation, and continuous improvement.
  • Represent partner success initiatives with senior leadership and contribute to strategic business planning.
Success Metrics

This leader will own and be accountable for:

  • Partner onboarding efficiency and time-to-value
  • Partner satisfaction and experience metrics
  • Partner retention and engagement
  • Product adoption and utilization
  • Request resolution and operational effectiveness
  • Enablement participation and effectiveness
  • Operational scalability and automation
  • Team performance and organizational health
Required Qualifications
  • 10+ years of leadership experience in Partner Success, Customer Success, Operations, Enablement, or related functions.
  • 3+ years leading managers and cross-functional teams in a high-growth environment.
  • Proven success scaling post-sales organizations.
  • Experience building operational infrastructure and enablement programs from the ground up.
  • Strong executive presence with demonstrated ability to influence senior stakeholders and cross-functional leaders.
  • Deep expertise in operational excellence, service delivery, and organizational scaling.
  • Experience leading process improvement and systems implementation initiatives.
  • Strong analytical capabilities with experience leveraging KPIs to drive decision-making.
Preferred Qualifications
  • Experience in fintech, SaaS, marketplace, hospitality, restaurant technology, or payments industries.
  • Experience supporting multi-sided marketplace businesses.
  • Familiarity with Salesforce and modern customer success platforms.
  • Experience leading organizations through rapid growth and operational scale.
  • MBA or equivalent business leadership experience.
Benefits
  • Unlimited PTO
  • 9 Paid Company Holidays
  • 100% Company-Paid Medical and Dental Coverage for Employees
  • Vision Coverage Available
  • Company-Paid Short-Term Disability
  • Child Care Benefits
  • Generous Parental Leave
  • Professional Development Opportunities
  • Daily Catered Lunches and Snacks
  • Dining Credit within the inKind Network
Compensation

Base Salary: $170,000 - $195,000 DOE

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