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Director Operational Risk Jobs in Raleigh, NC (NOW HIRING)

Revlon Corporate

Director, IT Supply Chain

Oxford, NC · On-site

$167K - $189K/yr

Role Overview The Director, SAP Planning, Procurement & Advanced Planning Systems, is responsible ... Serve as the senior escalation point for planning-related operational risk Advanced Planning ...

JLL

Director, PDS Projects

Raleigh, NC · On-site

... operational risk, and optimizes the total cost of ownership across the portfolio. What your day to ... Partner with the IFM Operations Director on Corrigo asset data management, including the ...

Revlon Corporate

Director, IT Supply Chain

Oxford, NC

$167K - $189K/yr

Role Overview The Director, SAP Planning, Procurement & Advanced Planning Systems, is responsible ... Serve as the senior escalation point for planningrelated operational risk Advanced Planning ...

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All JobsOperational Risk JobsDirector Operational Risk JobsDirector Operational Risk Jobs in Raleigh, NC

Director Operational Risk information

See Raleigh, NC salary details

$52.5K

$139.2K

$252.7K

How much do director operational risk jobs pay per year?

As of Sep 10, 2026, the average yearly pay for director operational risk in Raleigh, NC is $139,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,600.00 and $162,800.00 per year, depending on experience, location, and employer.

What does a director of operational risk do?

A Director of Operational Risk is responsible for identifying, assessing, and mitigating risks that could impact an organization's operations. They develop risk management strategies, implement controls, and ensure compliance with relevant regulations. This role typically involves collaborating with different departments, reporting to senior management, and overseeing risk assessments and audits. The goal is to minimize losses and protect the organization from potential operational failures or external threats.

How does a director of operational risk typically collaborate with other departments to manage enterprise-wide risks?

A Director of Operational Risk works closely with teams across the organization—including compliance, internal audit, IT, and business unit leaders—to identify, assess, and mitigate potential risks. This collaboration often involves organizing risk assessments, sharing best practices, and developing response strategies for incidents. Regular cross-functional meetings and reporting are common, ensuring that risk management is integrated into day-to-day business operations. Effective communication and relationship-building are crucial for success in this role, as the Director must foster a risk-aware culture throughout the company.

What are the key skills and qualifications needed to thrive as a director of operational risk, and why are they important?

A Director of Operational Risk needs deep knowledge of risk management frameworks, regulatory requirements, and operational processes, typically supported by a degree in finance, business, or a related field. Familiarity with risk assessment tools, data analytics platforms, and certifications such as FRM or CRM is highly valued. Strong leadership, analytical thinking, and effective communication are essential soft skills for guiding teams and influencing stakeholders. These competencies are crucial for identifying, assessing, and mitigating risks that could impact organizational objectives and regulatory compliance.

What is the difference between Director Operational Risk vs Risk Manager?

AspectDirector Operational RiskRisk Manager
CredentialsTypically requires advanced degrees (e.g., MBA, Risk Management certifications)Often requires similar certifications but may have less emphasis on advanced degrees
Work EnvironmentStrategic, leadership-focused, overseeing risk frameworks across departmentsOperational, focused on identifying and mitigating specific risks within teams
Employer & Industry UsageCommon in banking, finance, insurance, and large corporationsFound across various industries including finance, healthcare, and manufacturing

The main difference is that the Director of Operational Risk typically holds a senior leadership role responsible for setting risk strategies and policies, while the Risk Manager focuses on implementing risk mitigation measures at the operational level. Both roles require relevant certifications and experience, but the Director position involves broader strategic oversight.

What are the most commonly searched types of Operational Risk jobs in Raleigh, NC?

The most popular types of Operational Risk jobs in Raleigh, NC are:

What are popular job titles related to Director Operational Risk jobs in Raleigh, NC?

For Director Operational Risk jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Director Operational Risk jobs in Raleigh, NC look for?

The top searched job categories for Director Operational Risk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Director Operational Risk jobs?

Cities near Raleigh, NC with the most Director Operational Risk job openings:

Director Operational Risk jobs near you
Infographic showing various Director Operational Risk job openings in Raleigh, NC as of September 2026, with employment types broken down into 1% Internship, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $139,187 per year, or $66.9 per hour.

Senior Director / Head of General Bank nCino Product Platform

Raleigh, NC

First Citizens Bank
See more jobs at First Citizens Bankexternal

Full-time

Re-posted yesterday

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 176 rated banks

Job description

Overview

At First Citizens Bank, we're transforming the lending experience through innovation, technology, and customer-centric solutions. We are seeking a visionary leader to serve as our Senior Director, Head of General Bank Lending Platform, responsible for defining and driving the strategy, governance, and evolution of our loan origination technology ecosystem across consumer, small business, and commercial lending.  This highly visible leadership role will own the bank's lending platform strategy, with primary responsibility for the nCino Loan Origination Platform, ensuring it enables business growth, operational excellence, regulatory compliance, and an exceptional client experience.

As a key partner to Lending, Operations, Credit, Technology, Digital, Risk, and Compliance leaders, you'll shape the future of lending by driving modernization initiatives, optimizing platform capabilities, and delivering innovative solutions that support the bank's long-term strategy.


Responsibilities & Qualifications

Duties & Responsibilities:
Lending Platform Strategy – Lead the strategic roadmap, governance, and long-term evolution of the General Bank’s loan origination technology platforms. Lead platform strategy for both consumer and business/commercial lending solutions, with emphasis on scalability, automation, integration, and customer experience. Establish platform priorities aligned with enterprise growth objectives, operational efficiency goals, and regulatory expectations. Evaluate emerging technologies, vendor capabilities, and digital lending trends to drive continuous innovation.
Collaboration - Serves as liaison between lending business teams and technology organizations. Translate strategic business objectives into enterprise technology initiatives, platform enhancements, and delivery priorities.Partners with technology leadership to drive successful execution of platform modernization, integrations, workflow automation, and digital transformation initiatives.
Product Governance & Delivery – Lead the intake, prioritization, and execution framework for platform enhancements and strategic initiatives. Ensure delivery teams maintain strong alignment between business requirements, technical solutions, and operational outcomes. Drive Agile product management disciplines, release management governance, and platform performance measurement. Manage relationships with key technology vendors, implementation partners, and third-party providers.
Operational & Risk Management - Ensure lending platforms support compliant, efficient, and well-controlled lending processes. Partner with Risk, Compliance, Audit, and Legal teams to ensure platform capabilities align with regulatory requirements and internal policies. Lead efforts to improve operational performance, reduce manual processes, and strengthen data quality and reporting capabilities. Support business continuity, platform resiliency, and operational risk management practices.
Managerial Functions - Leads project teams and associates who perform product management and platform strategy function. Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to team policies, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff.

Position Specific Skills:
Lending technology ecosystems knowledge
Agile delivery knowledge
Lending product management knowledge
Risk Identification
Risk Mitigation

Required Qualifications

  • Bachelor's degree and 10+ years of relevant experience, or an equivalent combination of education and experience.
  • Demonstrated experience leading large-scale lending technology ecosystems.
Preferred Qualifications
  • Extensive experience with the nCino platform and related lending technology solutions.
  • Deep knowledge of consumer, commercial, and small business lending operations.
  • Experience leading enterprise product management, platform strategy, or lending transformation initiatives within a financial services organization.
  • Strong understanding of Agile delivery methodologies, systems integration, and digital transformation practices.
  • Proven ability to influence executive stakeholders and drive enterprise-wide initiatives.
  • Excellent analytical, organizational, and strategic planning skills
  • Experience partnering with senior business and technology leaders to deliver transformative solutions.
  • Strong leadership, communication, and stakeholder management capabilities.
  • Expertise in risk identification, risk mitigation, and governance frameworks.
Qualifications:
 

Required Qualifications

  • Bachelor's degree and 10+ years of relevant experience, or an equivalent combination of education and experience.
  • Demonstrated experience leading large-scale lending technology ecosystems.
Preferred Qualifications
  • Extensive experience with the nCino platform and related lending technology solutions.
  • Deep knowledge of consumer, commercial, and small business lending operations.
  • Experience leading enterprise product management, platform strategy, or lending transformation initiatives within a financial services organization.
  • Strong understanding of Agile delivery methodologies, systems integration, and digital transformation practices.
  • Proven ability to influence executive stakeholders and drive enterprise-wide initiatives.
  • Excellent analytical, organizational, and strategic planning skills
  • Experience partnering with senior business and technology leaders to deliver transformative solutions.
  • Strong leadership, communication, and stakeholder management capabilities.
  • Expertise in risk identification, risk mitigation, and governance frameworks.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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