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Director Operational Risk Jobs in Charlotte, NC (NOW HIRING)

First Bank

Enterprise Risk Manager

Charlotte, NC · On-site

... of Directors of the risks inherent in its actions and decisions, enterprise impacts, and ... Support the execution and enhancement of second line of defense Enterprise and Operational Risk ...

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Truist

Director of EUC Risk Oversight

Charlotte, NC · On-site

Partner with Operational Risk, Internal Audit, Technology, and other secondline teams to support audits, exams, and independent reviews of the EUC program and other Business Units with EUC requests.

Moody's Investors Service

VP-Risk Management

Charlotte, NC · On-site

$163.30 - $236.80/hr

Practical experience with decentralized finance and blockchain operational risk * Broad-based ... Ability to work independently with or without direct supervision * Demonstrated success leading ...

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All JobsOperational Risk JobsDirector Operational Risk JobsDirector Operational Risk Jobs in Charlotte, NC

Director Operational Risk information

See Charlotte, NC salary details

$52.7K

$139.9K

$253.9K

How much do director operational risk jobs pay per year?

As of Aug 7, 2026, the average yearly pay for director operational risk in Charlotte, NC is $139,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,000.00 and $163,600.00 per year, depending on experience, location, and employer.

What does a director of operational risk do?

A Director of Operational Risk is responsible for identifying, assessing, and mitigating risks that could impact an organization's operations. They develop risk management strategies, implement controls, and ensure compliance with relevant regulations. This role typically involves collaborating with different departments, reporting to senior management, and overseeing risk assessments and audits. The goal is to minimize losses and protect the organization from potential operational failures or external threats.

How does a director of operational risk typically collaborate with other departments to manage enterprise-wide risks?

A Director of Operational Risk works closely with teams across the organization—including compliance, internal audit, IT, and business unit leaders—to identify, assess, and mitigate potential risks. This collaboration often involves organizing risk assessments, sharing best practices, and developing response strategies for incidents. Regular cross-functional meetings and reporting are common, ensuring that risk management is integrated into day-to-day business operations. Effective communication and relationship-building are crucial for success in this role, as the Director must foster a risk-aware culture throughout the company.

What is the difference between Director Operational Risk vs Risk Manager?

AspectDirector Operational RiskRisk Manager
CredentialsTypically requires advanced degrees (e.g., MBA, Risk Management certifications)Often requires similar certifications but may have less emphasis on advanced degrees
Work EnvironmentStrategic, leadership-focused, overseeing risk frameworks across departmentsOperational, focused on identifying and mitigating specific risks within teams
Employer & Industry UsageCommon in banking, finance, insurance, and large corporationsFound across various industries including finance, healthcare, and manufacturing

The main difference is that the Director of Operational Risk typically holds a senior leadership role responsible for setting risk strategies and policies, while the Risk Manager focuses on implementing risk mitigation measures at the operational level. Both roles require relevant certifications and experience, but the Director position involves broader strategic oversight.

What are the key skills and qualifications needed to thrive as a director of operational risk, and why are they important?

A Director of Operational Risk needs deep knowledge of risk management frameworks, regulatory requirements, and operational processes, typically supported by a degree in finance, business, or a related field. Familiarity with risk assessment tools, data analytics platforms, and certifications such as FRM or CRM is highly valued. Strong leadership, analytical thinking, and effective communication are essential soft skills for guiding teams and influencing stakeholders. These competencies are crucial for identifying, assessing, and mitigating risks that could impact organizational objectives and regulatory compliance.
What are the most commonly searched types of Operational Risk jobs in Charlotte, NC? The most popular types of Operational Risk jobs in Charlotte, NC are:
What are popular job titles related to Director Operational Risk jobs in Charlotte, NC? For Director Operational Risk jobs in Charlotte, NC, the most frequently searched job titles are:
What job categories do people searching Director Operational Risk jobs in Charlotte, NC look for? The top searched job categories for Director Operational Risk jobs in Charlotte, NC are:
What cities near Charlotte, NC are hiring for Director Operational Risk jobs? Cities near Charlotte, NC with the most Director Operational Risk job openings:
Director Operational Risk jobs near you
Infographic showing various Director Operational Risk job openings in Charlotte, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $139,851 per year, or $67.2 per hour.

Director, Operational Transformation

London Stock Exchange Group

Charlotte, NC • On-site

Full-time

Medical, Retirement

Re-posted 20 days ago

Job description

FTSE Russell is seeking an experienced and dynamic Senior Leader to drive the transformation and change management of operations within our Benchmark and Index Management division!
This role will be responsible for developing and owning the strategy for automation and migration of operational processes across Index Management, Data Management, and Index Rebalances.
The ideal candidate will possess strong technical knowledge, exceptional stakeholder management skills, and a proven track record in large-scale transformation within the financial services or index industry.
Role Scope & Purpose
  • Own the operational transformation agenda for Benchmark and Index Management, with accountability for outcomes rather than activity.
  • Design and implement a future-state Target Operating Model (TOM) that enables scalable growth, improved control, and faster innovation.
  • Act as a senior partner to business, technology, risk, and data leadership, balancing commercial priorities with regulatory and operational requirements.
  • Lead transformation as a combination of process, technology, organisational change, and behavioural adoption.
Key Responsibilities
Strategic Transformation & Target Operating Model
  • Define and own the strategy for automation and migration of operational processes across the Benchmark & Index Management lifecycle.
  • Design a Target Operating Model that clearly articulates:
    • End-to-end processes and ownership
    • Decision rights and governance
    • Control points and risk ownership
    • Technology enablement and data flows
  • Translate strategic intent into a coherent, prioritised transformation roadmap with clear milestones and outcomes.
Organisational Change & Adoption
  • Lead transformation with a strong focus on organisational change, ensuring initiatives are adopted, embedded, and sustained.
  • Sponsor change management approaches covering collaborator impact, communication, capability uplift, and behavioural change.
  • Support leaders and SMEs through role and accountability shifts required by the future operating model.
Cross-Domain Operational Leadership
Provide cohesive leadership across multiple, interdependent operational domains:
  • Index Management
    • Transform processes supporting index lifecycle activity, including corporate actions and methodology changes.
    • Improve scalability, timeliness, and consistency while reducing dependency on manual intervention.
  • Data Management
    • Redesign data operations to improve quality, accuracy, traceability, and resilience.
    • Strengthen ownership and accountability for data across the operating model.
  • Index Rebalances
    • Innovate and automate rebalance processes to enhance execution certainty, accuracy, and time-critical delivery.
    • Reduce operational risk in high-volume, market-sensitive events.
Technology & Automation Enablement
  • Set a clear strategic direction for process automation and enabling technologies.
  • Balance tactical delivery with long-term platform evolution.
  • Ensure teams develop the skills, tools, and mindset required to operate in a more automated, data-driven environment.
Governance, Risk & Resilience
  • Ensure transformation activity strengthens operational resilience, control, and governance.
  • Embed risk considerations into process design rather than addressing them retrospectively.
  • Balance a control-driven environment with the need to deliver responsive, time-critical solutions for clients.
Value, Prioritisation & Execution
  • Identify and prioritise initiatives based on business value, risk reduction, scalability, and strategic fit.
  • Own investment cases, sequencing decisions, and budget accountability.
  • Make and stand behind difficult trade-offs when capacity, funding, or timing constraints arise.
Leadership & Capability Development
  • Lead and develop a team of change, transformation and process efficiency specialists, alongside business subject-matter experts.
  • Build transformation capability within the business, moving from dependency on central roles to embedded ownership.
  • Foster a culture of continuous improvement, accountability, and collaboration.
Measurement & Outcomes
  • Define and track transformation success across multiple dimensions:
    • Operational efficiency and cost
    • Risk reduction and control effectiveness
    • Time-to-market and scalability
    • Enablement of growth and innovation
  • Provide clear, outcome-focused reporting to senior collaborators.
Experience & Qualifications
  • Extensive senior-level experience delivering large-scale operational or organisational transformation within financial services or similarly regulated environments.
  • Proven track record designing and implementing Target Operating Models covering process, technology, organisation, and governance.
  • Strong experience leading change and adoption, not just technology or process delivery.
  • Demonstrated ability to influence at executive level and lead through complex matrix structures.
  • Strong commercial and financial acumen, including investment prioritisation and budget management.
  • Deep understanding of operational risk, controls, and governance principles.
Leadership Capabilities & Attributes
  • Enterprise-level thinking and systems perspective
  • Credible transformation and change leadership
  • Strong judgement and decision-making under pressure
  • Ability to balance control, efficiency, and innovation
  • Executive-level communication and collaborator management
  • Coaching-oriented leadership and talent development
Career Stage:
Director
London Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject .
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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