Director Operational Risk Jobs in Charlotte, NC (NOW HIRING)

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

• 10+ years of experience in risk management across the digital economy, AI/ML, and blockchain with a strong focus on technology governance, RCSA, control evaluation, and financial services compliance
• Hands-on experience developing AI and GenAI-powered applications
• Deep expertise in AI model lifecycle governance including validation, transparency, and explainability, with experience assessing and managing risk appetite in emerging technology domains
• Practical experience with decentralized finance and blockchain operational risk
• Broad-based technology experience operating at scale and complexity in a global, highly regulated environment
• Proven ability to establish and maintain strong relationships between business and technical stakeholders
• Demonstrated capability to evaluate and prioritize strategic initiatives while balancing diverse stakeholder needs and driving alignment
• Clear thinker with strong analytical skills to review and challenge complex processes
• Strong verbal and written communication skills
• Ability to work independently with or without direct supervision
• Demonstrated success leading large-scale initiatives with diverse, global, and cross-functional teams
• Ability to influence cross-functionally and enterprise-wide while asserting second line risk responsibility in a consultative manner
• Strong prioritization, multitasking, flexibility, and adaptability skills
• Deep expertise in artificial intelligence, with a track record of implementing advanced AI solutions to drive strategic transformation and operational efficiency. Strong experience using AI tools to lead innovation initiatives. Demonstrated leadership in managing AI-related risks, ensuring ethical governance, and fostering a culture of responsible AI adoption across the organization

• Bachelor’s degree in a technology discipline such as Computer Science, Information Management, Computer Engineering, Cyber Security, or equivalent
• Relevant professional certifications preferred including CISSP, CISM, or CISA
• Working knowledge of risk management lifecycle frameworks such as NIST, COBIT, ORX, and ISO 27001

Serve as a senior second line risk leader supporting the management of operational risk related to AI, blockchain, DeFi, and the digital economy

• Develop, maintain, and communicate risk appetite for digital and AI-driven initiatives aligned with business objectives and regulatory expectations
• Provide independent review and credible challenge of the Digital Economy risk profile and the implementation of the ORM framework
• Represent second line risk at governance committees and forums and communicate changes in the Digital Economy risk profile
• Challenge first line RCSAs for quality, completeness, and adherence to ORM standards and support escalation and reporting
• Review and challenge operational risk events to ensure appropriate response, escalation, root cause analysis, and remediation
• Challenge the design, thresholds, and reporting of key risk indicators including first line rationale for breaches or material changes
• Monitor and challenge emerging and evolving risks, ensuring timely identification and reporting of new or changing risks
• Provide second line challenge to transformation and risk initiatives from design through go-live to reduce implementation risk
• Act as a trusted advisor to business and technology stakeholders across Digital Economy, Technology, and Information Security
• Challenge adherence to applicable policies, standards, procedures, and the MR ORM framework
• Oversee effective and accurate use of the GRC tool for all first line ORM activities

The Moody's Ratings Risk Management team was established in 2020 as the second line of defense risk function across Moody’s Ratings. The team sets risk policies and provides guidance, oversight, and challenge to ensure consistent implementation and ongoing adherence to risk standards. Operating as a global center of excellence, the team partners closely with the business to strengthen risk management practices across the organization.

For US-based roles only: the anticipated hiring base salary range for this position is$163,300.00-$236,800.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status,sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.