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Vice President Operational Risk Jobs in Raleigh, NC

Well

Senior Vice President, Operations

Chapel Hill, NC · On-site

$260K - $290K/yr

Position Title: SVP, Operations Reporting to: Chief Operating Officer Location: Strong preference ... Operational Delivery & SLA Accountability * Service Excellence: Own end-to-end accountability for ...

Civic Credit Union

Vice President, Audit Services

Raleigh, NC · On-site

$122K - $164K/yr

ABOUT THE POSITION The Vice President, Audit Services will develop and lead a dynamic and high ... operations, risk management, and regulatory compliance requirements. 4. Demonstrates strong verbal ...

Well

Vice President, Client Success

Chapel Hill, NC · On-site +1

$220K - $250K/yr

Operational Delivery: Partner with the SVP, Operations to ensure client requirements are captured efficiently and smooth operational delivery for client programs and milestones. * Cross-Functional ...

Uniphar

Vice President

Raleigh, NC · On-site

Vice President Global Sourcing: USA Raleigh, North Carolina, United States (Hybrid, with ... Partner with Operations and Logistics to ensure service-level excellence and regulatory compliance

New

Jaggaer

Vice President, Sales Operations

Durham, NC

The VP, Sales Operations will own the operating framework that enables our sales organization to ... risk. * Improve CRM governance, data quality, sales tools, workflows, and operational processes to ...

JRG Partners

VP of Supply Chain

Raleigh, NC · On-site

As the Vice President (VP) of Supply Chain, you will lead our supply chain operations to ensure the efficient procurement, production, and delivery of aerospace components and systems. You will be ...

Jaggaer

Vice President, Sales Operations

Durham, NC · On-site

The VP, Sales Operations will own the operating framework that enables our sales organization to ... risk. * Improve CRM governance, data quality, sales tools, workflows, and operational processes to ...

Evolent

VP, Cardiovascular Medicine

Raleigh, NC · On-site

The VP must be able to incorporate clinical, operational, and business inputs in designing and refining our programs to achieve healthcare value creation. In addition, the VP will be able to rapidly ...

New

Jaggaer

Vice President, Sales Operations

Durham, NC

The VP, Sales Operations will own the operating framework that enables our sales organization to ... risk. * Improve CRM governance, data quality, sales tools, workflows, and operational processes to ...

EnerSys

VP Enterprise AI Enablement

Raleigh, NC · On-site

$275K - $315K/yr

Job Purpose The Vice President, Enterprise AI Enablement is accountable for defining, governing ... operational efficiency, cost reduction, quality improvement, risk mitigation, revenue enablement ...

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All JobsVice President Operational Risk JobsVice President Operational Risk Jobs in Raleigh, NC

Vice President Operational Risk information

See Raleigh, NC salary details

$66.6K

$151.4K

$256.6K

How much do vice president operational risk jobs pay per year?

As of Jul 9, 2026, the average yearly pay for vice president operational risk in Raleigh, NC is $151,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,300.00 and $179,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Vice President Operational Risk, and why are they important?

To thrive as a Vice President Operational Risk, you need deep expertise in risk management frameworks, regulatory compliance, and financial services operations, often supported by an advanced degree and relevant certifications like FRM or CRISC. Proficiency with risk assessment tools, data analytics platforms, and governance, risk, and compliance (GRC) systems is typical. Outstanding leadership, strategic thinking, and communication skills distinguish top performers in this role. These skills are essential for effectively identifying, mitigating, and communicating operational risks to protect the organization's reputation and financial stability.

How does a Vice President of Operational Risk typically collaborate with other departments to manage risk across the organization?

A Vice President of Operational Risk frequently works cross-functionally with departments such as compliance, internal audit, IT, and business operations to identify, assess, and mitigate potential risks. This collaboration often involves leading risk assessments, developing risk mitigation strategies, and ensuring consistent risk management practices across teams. Regular meetings, reporting, and training sessions help to align all departments with the organization's risk appetite and regulatory requirements. Such teamwork is essential for proactively addressing emerging risks and fostering a culture of risk awareness throughout the organization.

What is the difference between Vice President Operational Risk vs Risk Manager?

AspectVice President Operational RiskRisk Manager
CredentialsBachelor's/Master's in Finance, Risk Management, or related fields; certifications like FRM or CRM often preferredBachelor's degree in Finance, Risk Management, or related fields; certifications like FRM or CRM beneficial
Work EnvironmentStrategic, leadership-focused, overseeing risk policies across departmentsOperational, analyzing and managing specific risk areas within teams
Employer & Industry UsageCommon in banking, finance, and large corporations with complex risk frameworksFound across industries, including banking, insurance, and corporate sectors

The Vice President Operational Risk typically holds a senior leadership role, focusing on strategic risk oversight and policy development, while the Risk Manager handles day-to-day risk assessments and mitigation within specific areas. Both roles require relevant certifications and experience but differ mainly in scope and responsibility.

What does a Vice President of Operational Risk do?

A Vice President of Operational Risk is responsible for identifying, assessing, and mitigating risks that could impact an organization's operations. They develop risk management strategies, policies, and procedures to minimize losses due to system failures, fraud, human error, or external events. This role often involves collaborating with other departments, overseeing risk assessments, and ensuring compliance with regulatory requirements. Additionally, they may lead teams and report on risk exposures to senior management. The ultimate goal is to protect the organization's assets and reputation while supporting business objectives.
What are popular job titles related to Vice President Operational Risk jobs in Raleigh, NC? For Vice President Operational Risk jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Vice President Operational Risk jobs in Raleigh, NC look for? The top searched job categories for Vice President Operational Risk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Vice President Operational Risk jobs? Cities near Raleigh, NC with the most Vice President Operational Risk job openings:
Vice President Operational Risk jobs near you
Infographic showing various Vice President Operational Risk job openings in Raleigh, NC as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $151,431 per year, or $72.8 per hour.
Senior Vice President, Operations

Senior Vice President, Operations

Well

Chapel Hill, NC • On-site

$260K - $290K/yr

Full-time

Re-posted 29 days ago

Job description

Description
Company: Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.
Position Title: SVP, Operations
Reporting to: Chief Operating Officer
Location: Strong preference for Chapel Hill, NC but will consider Boston, MA or New York, NY
Compensation: $260,000-$290,000 per year, depending on qualifications, plus bonus potential and benefits
Summary:
Reporting directly to the Chief Operating Officer (COO), the SVP, Operations is a senior executive within the Leadership Operations Group. This leader is responsible for the foundational delivery engine of Well, overseeing Client Operations, Platform Operations, Content Operations, Member Marketing, and Member Services.
The SVP, Operations has full accountability for the operational performance and reliability of Well's services, ensuring that every client implementation is seamless and that all service level agreements (SLAs) for our members and clients are consistently met or exceeded. This individual will manage the critical infrastructure, processes, and large-scale teams required to support a high-growth healthcare technology company.
Key Responsibilities & Functional Oversight:
  • Operational Delivery & SLA Accountability
    • Service Excellence: Own end-to-end accountability for meeting all contracted SLAs across the organization, including Member Services response times and Member Technical Support resolution targets.
    • Performance Monitoring: Oversee the production of regular operations reports, ensuring transparency into key metrics such as abandonment rates, eligibility and claims file status, case age, and quality assurance scores.
    • Capacity & Resource Management: Direct resource allocation and capacity modeling across Member Services and Content Operations to handle fluctuating volumes driven by client onboarding, marketing-driven activation and engagement campaigns, and seasonal events.
  • Client Operations & Member Engagement
    • Achieve Client Milestones: Oversee the Client Operations team in executing complex implementations and other significant milestones (e.g. program year rollover) for large-market enterprise employers, ensuring all milestones-from data integrations (eligibility file processing, claims ingestion, etc) to communication approvals-are achieved on schedule.
    • Client Management: Negotiate, capture and document operational and program requirements from Clients; represent requirements internally in an efficient and scalable manner; partner with Product and Client Success to manage client-specific configurations and customizations while driving toward more standardized, scalable delivery models.
    • Member Marketing Operations: Oversee the operational execution of member activation and engagement campaigns, ensuring deployments are synchronized with client timelines, coordinated with broader operations, and effective in driving KPIs.
    • Execute Standard Client Programs: Ensure seamless and accurate delivery of standardized client programs (e.g. premium reduction); coordinating with various internal stakeholders to ensure all aspects of the program are delivered in accordance with requirements
  • Platform & Content Operations
    • Member & Client Issue Resolution: Oversee Platform Operations processes responsible for ingesting, prioritizing, investigating and triaging issues reported by members and clients; partner with multiple internal stakeholders (Engineering, Data Science, Product, etc.) to resolve; ongoing communication of status updates with impacted members and clients
    • Content Operations: Oversee the end-to-end process for content production, ensuring the library of 100+ clinical pathways and thousands of content touchpoints is produced accurately and aligned with client and member specific surfacing logic.

Requirements
  • Domain Expertise & Operational Scale
    • 15+ years of progressive leadership experience in operations, ideally within a high-growth B2B healthcare technology or technology-enabled services environment.
    • Large-Scale Team Management: Proven track record leading multi-disciplinary teams (Member Services/Contact Centers and Technical Ops) of at least 100+ total personnel.
    • Complex Implementation Experience: Deep expertise in managing the implementation of technology solutions for Fortune 500 employers or complex payer organizations.
    • Consultative Mindset: Consultative experience including a mindset possessing analytical and the communication prowess to lead strategic problem-solving sessions internally and externally
    • Data & System Fluency: Strong understanding of relational data, claims processing, and the technical integrations required to power an AI-driven health engine.
  • Leadership & Strategic Acumen
    • SLA-Driven Mindset: Relentless focus on metrics and performance, with the ability to diagnose root causes of operational bottlenecks and implement corrective actions.
    • Executive Presence: Ability to represent Well's operational rigor and security posture to client CHROs, CFOs, and CISOs during implementations and business reviews.
    • Integrative Leadership: Exceptional ability to collaborate with peer leaders in Client Success, Product Management, Clinical/Health Equity, Health Outcomes & BI, Cost Management, Member Marketing & Engagement, Security and Solutions to align operational delivery with client KPI achievement.
    • Operational Resilience: Demonstrated success in scaling operations during periods of rapid company growth without compromising service quality or security.

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