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Director Of User Experience Jobs (NOW HIRING)

thelab

Director of UX Strategy

Manhattan, NY

$160K/yr

Director of UX Strategy Seniority: Director Level We're looking for a UX-first leader who applies CX strategy thinking across ecommerce, B2B platforms, and digital products along customer journey ...

Collabera

Director User Experience (UX)

Phoenix, AZ

The Director of UX will work closely with the Director of UX + UI and an existing team of high performing Designers to create the user experience for the core journeys and products of AmericanExpress ...

Netclaim

Head of UX

Houston, TX · On-site

$250/hr

NAVEX is looking for a Head of UX to define the future of our customer experience. This is a leadership role for someone who sees design as a strategic business advantage and who can elevate the ...

Walmart

(USA) Director, UX Design

Farmington, AR · On-site

$130K - $260K/yr

The Director ensures alignment of UX initiatives with business objectives while fostering collaboration across teams. By leveraging data-driven insights and emerging trends, this position shapes ...

Walmart

(USA) Director, UX Design

Cassville, MO · On-site

$130K - $260K/yr

The Director ensures alignment of UX initiatives with business objectives while fostering collaboration across teams. By leveraging data-driven insights and emerging trends, this position shapes ...

Walmart

(USA) Director, UX Design

Noel, MO · On-site

$130K - $260K/yr

The Director ensures alignment of UX initiatives with business objectives while fostering collaboration across teams. By leveraging data-driven insights and emerging trends, this position shapes ...

NexusOne

Head of UX (Atlanta)

Atlanta, GA · On-site

Check out this podcast of Anu talking about our solution here: Key Responsibilities Strategy & product experience leadership * Define and evolve the enterprise UX strategy aligned to NexusOne ...

Liberty Mutual

UX Director

Boston, MA · On-site

$120K - $225K/yr

Our passion for placing the customer at the center of everything we do is driving a ... We're looking for a UX Director to lead a talented group of 8-10 experience designers/researchers ...

Trusted Shops

$125 - $150/hr

Your profile What your day as Head of UX might look like * You start your day and set up your mobile workspace - or get comfortable at a desk in the office. * You then meet with the Group Product ...

Bask Health

Senior User Experience (UX) Engineer

As a User Experience UX Engineer/Designer at Bask you will work directly with the CEO, Director of Design, and our remote team to build and design the software infrastructure that will serve as the ...

SupplyHouse

Senior Manager, User Experience

$156K - $195K/yr

We are looking for a Senior Manager, User Experience (UX) to join our Customer Experience Team ... This individual will report into our Director of Customer Experience, and will elevate how design ...

Systel Corporatation

UX Designer

Bellevue, WA · On-site

Bellevue, WA Duration: 6+ months No of Openings: 1 Mandatory Skills: Visual Design-UI and Web Looking for a skilled User Experience Designer to create user-centered designs for SharePoint web or ...

Systel Corporatation

UX Designer

Bellevue, WA · On-site

Bellevue, WA Duration: 6+ months No of Openings: 1 Mandatory Skills: Visual Design-UI and Web Looking for a skilled User Experience Designer to create user-centered designs for SharePoint web or ...

Samprasoft

User Experience Designer

Reston, VA · On-site

As a valued member of the UX team, the individual will use their skills and insights in a collaborative, agile environment to deliver great experiences across products/platforms. Requirements * Deep ...

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Director Of User Experience information

See salary details

$29K

$117.6K

$227.5K

How much do director of user experience jobs pay per year?

As of Sep 8, 2026, the average yearly pay for director of user experience in the United States is $117,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $169,000.00 per year, depending on experience, location, and employer.

What does a director of user experience do?

A Director of User Experience (UX) leads and oversees the design and improvement of a company's digital products and services to ensure they are intuitive, user-friendly, and meet customer needs. This role involves managing UX teams, collaborating with stakeholders, establishing design strategies, and ensuring consistency in user experience across platforms. Directors of UX analyze user research and feedback, set design standards, and drive the overall vision for UX within the organization.

What does a director of user experience do?

As a director of user experience, your primary job is to lead your company's UX department as your staff members design and test software. You provide feedback on visual and creative elements of the process with the aim of making things as user-friendly as possible. You also spend time researching within the field, creating consumer scenarios to test products against, and collaborating with other departments to find the most effective way to improve products. You may spend most of your time with product strategy and product design personnel. Since director of user experience is a leadership position, you may end up delegating some of your duties so that you can focus on leading the department.

What are the key skills and qualifications needed to thrive as a director of user experience?

To thrive as a Director of User Experience, you need deep expertise in UX design, user research, and leadership, usually supported by a relevant degree and extensive experience in digital product design. Familiarity with design systems, prototyping tools (such as Figma, Sketch, or Adobe XD), and analytics platforms is typically required. Outstanding communication, strategic thinking, and team management skills set exceptional candidates apart. These competencies ensure the creation of impactful, user-centered products that align with business goals and foster high-performing teams.

How does a director of user experience typically collaborate with other departments within an organization?

A Director of User Experience (UX) often works closely with cross-functional teams such as product management, engineering, marketing, and customer support to ensure a cohesive and effective user experience. They facilitate workshops, lead design reviews, and advocate for user-centered design principles throughout the product development lifecycle. This role requires strong communication and leadership skills to align diverse stakeholders around UX goals, resolve conflicts, and ensure that user insights are integrated into strategic decisions. Collaboration is key, as the Director of UX must bridge gaps between departments and champion the voice of the user at every stage.

What is the difference between Director Of User Experience vs Product Manager?

AspectDirector Of User ExperienceProduct Manager
Required CredentialsDesign degrees, UX certifications, experience in user researchBusiness, marketing, or technical degrees, product management certifications
Work EnvironmentDesign teams, UX research, cross-functional collaborationProduct teams, engineering, marketing, stakeholder communication
Industry UsageTech, software, digital agencies, e-commerceTech, software, consumer goods, SaaS companies
Common Search/ComparisonYesYes

The Director Of User Experience focuses on leading UX design, research, and ensuring user-centered product development. In contrast, a Product Manager oversees product strategy, roadmap, and cross-functional coordination. While both roles collaborate closely, the UX director emphasizes design and user research, whereas the Product Manager concentrates on product success and business goals.

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Director Of User Experience jobs near you
Infographic showing various Director Of User Experience job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $117,556 per year, or $56.5 per hour.

Director of UX Strategy

thelab

Manhattan, NY

$160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Director of UX Strategy

Seniority: Director Level


We're looking for a UX-first leader who applies CX strategy thinking across ecommerce, B2B platforms, and digital products along customer journey touchpoints.

This is both a director and an execution role. You'll provide UX direction to the team, help shape design decisions, and apply feedback directly to UX/UI prototypes, ensuring the work reflects a clear, research-grounded point of view. You'll also own the execution of prioritization and roadmap deliverables, synthesizing input from research/analytics, business owners, and design into documented directions the full team can build from. We need someone who can support and communicate "why it works" to clients and cross-functional disciplines.


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The day to day spans these core responsibilities:

Strategy & Execution

  • Partner with teams to build a design-informed product roadmap that balances creative vision with business goals
  • Engage design as an input to early-stage planning
  • Document design strategy, rationale, and key decisions for team alignment
  • Support the team from strategic UX thinking to tactical design executions

Research + Analytics Integration

  • Lead research synthesis workshops translate raw customer data into actionable design directions
  • Build CX journey maps and identify audience use cases
  • Support clients and designers in understanding the connection between research findings and design decisions

Client Communication & Presentations

  • Lead UX thinking and articulate design decisions, grounded in research and strategy
  • Lead discovery calls and strategic workshops to uncover true customer needs
  • Establish success metrics with clients upfront; report on design impact post-launch

Domain Expertise

  • Develop deep ecommerce expertise (conversion optimization, funnel clarity, personalization, product discovery)
  • Help build secondary B2B experiences (user adoption, workflow clarity, enterprise workflows)

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Required Experience

  • 6+ years in design execution, product strategy, and UX leadership roles
  • An expert in ecomm and B2B digital products
  • Proven track record managing stakeholder relationships and presenting to senior leadership
  • Strong research literacy and ability to synthesize analytics, user research from findings to strategy
  • Portfolio or case studies demonstrating both execution and strategic thinking
  • Excellent communication skills: explain design rationale clearly to non-designers and clients
  • Comfortable with ambiguity - can shape direction without requiring perfect specs upfront

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Nice-to-Have

  • Experience with design systems and how to maintain consistency at scale
  • AI/automation fluency - curious about design-to-code tools and research synthesis with AI
  • Conversion optimization background
  • Data analysis skills - can interpret metrics and identify patterns
  • Workshop facilitation experience

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Team Structure

You'll be joining a design department with:

  • Executive Creative Director focused on vision, culture, and strategic positioning
  • UX/UI Design Director focused on design systems and visual consistency
  • CX Design Director focused on customer journeys and experience execution
  • Copy + Content Director
  • Team of multi-disciplinary designers
  • Data + Analytics Lead

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What We Offer


Culture

  • Creative excellence with space to do your best work
  • True work-life balance
  • Collaborative team of UX designers, strategists, and developers


Benefits

  • Salary: $160,000/year
  • Comprehensive health, dental, vision insurance
  • 401(k) with company match
  • Unlimited PTO
  • Hybrid work Tues-Thurs in Madison Square Office
  • Latest UX tools and technology

Apply