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Director Of User Experience Jobs (NOW HIRING)

We're hiring a Director of UX to lead the unification of that experience. This is a player-coach role: equal parts strategic leader and hands-on practitioner. You'll inherit one designer and own the ...

Director of UI/UX

Cary, NC · On-site

$145K - $215K/yr

The Director of UX/UI will deliver world class experiences for our players, while also improving the outcomes, quality, and efficiency of the UX/UI team. * You are OUTCOME focused and know how to ...

The Director of UX/UI will deliver world class experiences for our players, while also improving the outcomes, quality, and efficiency of the UX/UI team. * You are OUTCOME focused and know how to ...

Director of UX & Web Design

Boston, MA · On-site

$150K - $165K/yr

Director of UX & Web Design Reporting to: EVP, Digital Customer Experience Department: Digital Customer Experience Location: Boston, MA (Hybrid/Remote) Position Summary Grand Circle Corporation is ...

Westlake, TX Role Summary The Director of UI/UX Design is a strategic design leader responsible for driving end-to-end experience transformation across Solera's digital products. This role leads the ...

Ibotta is seeking a Senior Director of UX to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. Leading our Product Design, UX Research, and Content Design ...

As Head of UI/UX for AgentOS, you will define the end-to-end experience, interaction models, and design standards for an AI-native banking platform. You will partner closely with product, engineering ...

Manager of UX Research

Chicago, IL · On-site

$140K - $180K/yr

Being a Manager of UX Research at iManage Means... We are seeking a strategic and hands-on Manager of UX Research to lead our research practice and elevate the voice of the user across our enterprise ...

(USA) Director, UX Design

Fayetteville, AR · On-site

$130K - $260K/yr

The Director ensures alignment of UX initiatives with business objectives while fostering collaboration across teams. By leveraging data-driven insights and emerging trends, this position shapes ...

(USA) Director, UX Design

Bentonville, AR · On-site

$130K - $260K/yr

The Director ensures alignment of UX initiatives with business objectives while fostering collaboration across teams. By leveraging data-driven insights and emerging trends, this position shapes ...

(USA) Director, UX Design

Noel, MO · On-site

$130K - $260K/yr

The Director ensures alignment of UX initiatives with business objectives while fostering collaboration across teams. By leveraging data-driven insights and emerging trends, this position shapes ...

(USA) Director, UX Design

Richmond, CA · On-site

$169K - $338K/yr

The (USA) Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role involves managing cross-functional ...

(USA) Director, UX Design

Redwood City, CA · On-site

$169K - $338K/yr

The (USA) Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role involves managing cross-functional ...

(USA) Director, UX Design

Fremont, CA · On-site

$169K - $338K/yr

The (USA) Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role involves managing cross-functional ...

(USA) Director, UX Design

San Leandro, CA · On-site

$169K - $338K/yr

Role summary: The Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role drives user research ...

(USA) Director, UX Design

San Francisco, CA · On-site

$169K - $338K/yr

Role summary: The Director, UX Design leads the development and execution of user experience strategies that enhance customer engagement and business value. This role drives user research ...

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Director Of User Experience information

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$29K

$117.6K

$227.5K

How much do director of user experience jobs pay per year?

As of Jul 3, 2026, the average yearly pay for director of user experience in the United States is $117,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $169,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Of User Experience vs Product Manager?

AspectDirector Of User ExperienceProduct Manager
Required CredentialsDesign degrees, UX certifications, experience in user researchBusiness, marketing, or technical degrees, product management certifications
Work EnvironmentDesign teams, UX research, cross-functional collaborationProduct teams, engineering, marketing, stakeholder communication
Industry UsageTech, software, digital agencies, e-commerceTech, software, consumer goods, SaaS companies
Common Search/ComparisonYesYes

The Director Of User Experience focuses on leading UX design, research, and ensuring user-centered product development. In contrast, a Product Manager oversees product strategy, roadmap, and cross-functional coordination. While both roles collaborate closely, the UX director emphasizes design and user research, whereas the Product Manager concentrates on product success and business goals.

What does a Director of User Experience do?

A Director of User Experience (UX) leads and oversees the design and improvement of a company's digital products and services to ensure they are intuitive, user-friendly, and meet customer needs. This role involves managing UX teams, collaborating with stakeholders, establishing design strategies, and ensuring consistency in user experience across platforms. Directors of UX analyze user research and feedback, set design standards, and drive the overall vision for UX within the organization.

What are the key skills and qualifications needed to thrive as a Director of User Experience, and why are they important?

To thrive as a Director of User Experience, you need deep expertise in UX design, user research, and leadership, usually supported by a relevant degree and extensive experience in digital product design. Familiarity with design systems, prototyping tools (such as Figma, Sketch, or Adobe XD), and analytics platforms is typically required. Outstanding communication, strategic thinking, and team management skills set exceptional candidates apart. These competencies ensure the creation of impactful, user-centered products that align with business goals and foster high-performing teams.

How does a Director of User Experience typically collaborate with other departments within an organization?

A Director of User Experience (UX) often works closely with cross-functional teams such as product management, engineering, marketing, and customer support to ensure a cohesive and effective user experience. They facilitate workshops, lead design reviews, and advocate for user-centered design principles throughout the product development lifecycle. This role requires strong communication and leadership skills to align diverse stakeholders around UX goals, resolve conflicts, and ensure that user insights are integrated into strategic decisions. Collaboration is key, as the Director of UX must bridge gaps between departments and champion the voice of the user at every stage.

What Does a Director of User Experience Do?

As a director of user experience, your primary job is to lead your company's UX department as your staff members design and test software. You provide feedback on visual and creative elements of the process with the aim of making things as user-friendly as possible. You also spend time researching within the field, creating consumer scenarios to test products against, and collaborating with other departments to find the most effective way to improve products. You may spend most of your time with product strategy and product design personnel. Since director of user experience is a leadership position, you may end up delegating some of your duties so that you can focus on leading the department.

What cities are hiring for Director Of User Experience jobs? Cities with the most Director Of User Experience job openings:
What are the most commonly searched types of Of User Experience jobs? The most popular types of Of User Experience jobs are:
Who are the top companies hiring for Director Of User Experience jobs? The top employers for Director Of User Experience jobs are:
What states have the most Director Of User Experience jobs? States with the most job openings for Director Of User Experience jobs include:
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Infographic showing various Director Of User Experience job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 13% Full Time, 85% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $117,556 per year, or $56.5 per hour.
Director of UX

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

About Routeware, Inc.
Routeware is the industry leader in providing software and data analysis that enables public and private enterprises to improve the effectiveness of their waste and recycling programs. Our solutions help organizations save time and money, increase efficiency, improve safety and help make our world a greener place.
Based in Portland, Oregon, the company employs a distributed team across North America and the UK. Our brands, products, and services provide an all-in-one platform to municipal and private waste haulers and other fleet services. As part of an essential and growing industry, we seek solution-oriented team players who want to positively impact the environment. Our work environment is collaborative, dynamic, fast-paced, and fun with a strong appreciation for innovation and initiative.
Our Mission:
  • Transform waste collection to drive a better future for generations to come.

Our Values:
  • Adaptability - The waste industry and technology are ever-changing, and the Routeware team never stops adapting to be at the forefront of technology innovation, supporting our customers to stay ahead.
  • Mission-driven - At Routeware, it matters to us that our work has a lasting positive impact on our customers' outcomes, our fellow team members' well-being, and the long-term sustainability of our environment.
  • Human-first - While technology drives our products; the real, live, caring people at Routeware are the true drivers of meaningful outcomes for our customers.

POSITION OVERVIEW
Routeware has grown through both product development and acquisition, and our portfolio - ReCollect, Recyclist, Compliance Publishing, RouteOptix, and the Routeware Platform - reflects that history. Each product has its own UX heritage, conventions, and visual language. Our customers (municipalities, haulers, and the residents they serve) increasingly touch more than one of these products, and the seams show.
We're hiring a Director of UX to lead the unification of that experience. This is a player-coach role: equal parts strategic leader and hands-on practitioner. You'll inherit one designer and own the maturity of UX as a function - design system, research practice, accessibility standards, and how UX integrates into our agile SDLC across five product lines.
You'll partner closely with Product, Engineering, and Customer Success, and you'll have a real seat at the table shaping roadmap and prioritization through a UX lens. If you're energized by building the function - not just running one that already exists - this is the right scope.
RESPONSIBILITIES
  • UX Strategy & Portfolio Unification: Define and lead Routeware's multi-year UX strategy across the product portfolio, with an explicit prioritization framework for where to invest first. Drive convergence of visual language, interaction patterns, and information architecture across acquired and native products.
  • Design System & Standards: Build and own a scalable design system (components, tokens, patterns, accessibility primitives) usable by all product squads. Establish UX, UI, and accessibility standards (WCAG 2.2 AA minimum) and the governance to keep them enforced as products evolve.
  • UX in the SDLC: Operationalize UX inside our agile process: discovery, research, prototyping, validation, and release readiness - without becoming a bottleneck. Define how PMs, engineers, and designers collaborate at each phase, including lightweight rituals like design reviews, critique, and handoff.
  • Team Leadership: Directly manage and grow our existing UX designer. Mentor, develop, and unblock. Build the hiring plan and org design for the function as the team scales.
  • User Research & Customer Insight: Establish scalable, lightweight research practices the team can run with: usability testing, journey mapping, and customer feedback synthesis. Partner with PMs to ensure product decisions are grounded in real customer behavior, not assumption.
  • Data-Driven UX: Define and own UX-specific success metrics (task completion, time-to-value, usability scores, onboarding friction). Co-own product adoption and retention metrics with Product, and drive continuous UX improvement through experimentation.
  • AI-Enabled Design Practice: Use AI tooling fluently to accelerate the team's work - prototyping (Figma AI, v0, similar), research synthesis, content generation, and design QA. Identify opportunities for AI-driven personalization and adaptive experiences within our products.
  • Cross-Functional Leadership: Partner with Product Management on roadmap prioritization, with Engineering on feasibility and design system implementation, and with Customer Success on real-world adoption barriers. Communicate UX strategy, trade-offs, and recommendations clearly to executive stakeholders.

QUALIFICATIONS
Required
  • 8+ years in UX, Product Design, or Human-Centered Design, with progressive scope and impact.
  • Experience leading or mentoring designers; comfortable as a player-coach with at least one direct report.
  • Demonstrated success building or significantly maturing a UX function - design system, research practice, or design ops - in a SaaS environment.
  • Strong portfolio showing systems thinking, multi-product or multi-platform work, and measurable UX outcomes.
  • Deep fluency across UX disciplines: research, IA, interaction design, accessibility (WCAG 2.1 AA), and usability testing.
  • Hands-on proficiency in Figma. Working fluency with Jira, Confluence, and modern product analytics tools.
  • Track record using AI tools (Figma AI, v0, ChatGPT, research synthesis tools, etc.) to accelerate design workflows.
  • Excellent communication with both technical and executive audiences.

Bonus
  • Experience unifying UX across acquired products or post-M&A portfolios.
  • Background in B2B / B2G SaaS, civic tech, logistics, or operational software.
  • Experience designing for both staff/operator users and consumer/resident-facing experiences (we have both).
  • Familiarity with experimentation programs and adaptive/personalized UX.
  • Passion for sustainability and a commitment to driving environmental impact through innovative technology solutions.

BENEFITS
  • Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)
  • Paid parental leave
  • Medical and Dependent FSA
  • 401K match
  • Unlimited PTO
  • Ten company holidays
  • 1 Volunteer day
  • Summer Friday's
    Routeware is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. At Routeware, we are committed to the principle of equality, and all employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.