Director Of Program Management Jobs in Raleigh, NC

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
Summary:
Reporting to the Vice President of Risk Management, the Director of Risk Management assists the Vice President in overseeing the day to day operations of UNC Medical Center's, UNC Liability Insurance Trust Fund's (LITF), assigned UNC Health affiliated entities and any UNC Health captive insurance company's risk management programs on daily basis, including direction of risk management staff; documenting, managing and analyzing risk management data; conducting proactive risk assessments; conducting targeted risk management education; and providing risk management consultation with the objective of promoting patient safety and loss prevention activity in protection of organizational assets.
Hybrid position located in Chapel Hill, NC. Regular on-site presence of 3-4 days per week is required.
Responsibilities:
• Assists the Vice President in management of the Risk Management Programs in a manner that fulfills the mission and strategic goals of the organization while complying with state and federal laws and related accreditation standards. Provides leadership and management oversight to direct report employees including overseeing workflow, workloads, responsibilities, professional development, work schedules, performance standards and requests made by stakeholders to the clinical risk managers to ensure alignment with strategic initiatives of the organization. Creates and encourages high performance, teamwork and collaboration.
• Initiates, coordinates and manages all investigational and evaluation activities associated with professional liability occurrences, including conducting interviews, researching and reviewing policies and procedures, reviewing of electronic medical record documentation and other information sources; analyzes potential and actual professional liability and general liability exposures and evaluates the extent and elements of exposure and recommends appropriate actions for risk mitigation. Develops and standardized policies, procedures and practice standards as they relate to clinical risk management. Develops innovative approaches intended to reduce the frequency and severity of medical malpractice and patient injury claims. Establishes methods, policies, and protocols to avoid, reduce, and minimize risk.
• Supervises and participates in the identification, measurement and assessment of risk through data collection, aggregation, quantitative and qualitative analysis and reporting of trends by area, severity, frequency and location. Reviews data and interpret statistics to identify trends of emerging liability exposures. Provides clinical risk management consultation to all physician and employees insured by the LITF. Prepares and presents reports to management regarding trends, patterns and findings. Advises on the risk of current or future activities or programs conducted at the hospital. Establishes and coordinates committees and councils where indicated to manage high risk events. Facilitates legal consultation from the UNC Health Care System Office of General Counsel to staff and physicians as indicated. Creates and provides education for employees and physicians in relevant risk management topics.
• Follows an enterprise risk management framework based on the ISO 31000 standard. Oversees and participates in risk management education for employees and physicians in relevant risk management topics, both standard basic education and complex focused topics as needed and/or requested. Provides clinical risk management expertise and consultation to all physicians and employees insured by The University of North Carolina Liability Insurance Trust Fund, any UNC Health captive insurance company, and commercially insured physicians and employees of assigned UNC Health affiliated entities.
• Investigates clinical events including sentinel events, near misses, and significant adverse events; leads and/or participates in the development of root cause analyses. Manages incident reporting database documentation of reported events; monitors incident reporting system for patient harm events and unanticipated outcomes and investigates accordingly. Collaborates with assigned departments, Quality/Performance Improvement, Medication Safety Officer and Patient Safety Officer to establish quality and safety goals; participates on hospital quality and patient safety committees. Develops Board and various committee summary reports of event trends and risk mitigation activities.
• Participates in professional organization programs throughout the risk management industry by presentation submissions, committee work, or other roles. Performs special projects that involve data gathering, preparation of reports, development of recommendations and presentations. Participates in professional organization programs throughout the risk management industry by presentation submissions, committee work, or other roles.
Other Information
Other information:
Education Requirements:
• Bachelor's degree from an accredited college or university; Master's degree or Juris Doctor (JD) preferred
Licensure/Certification Requirements:
• None. ARM, CPHRM and/or CPPS preferred.
Professional Experience Requirements:
• Seven (7) years of combined experience in administration, patient care, quality, claims or risk management in a health care setting.
Knowledge/Skills/and Abilities Requirements:
• Ability to analyze, classify and rate risks, exposure and loss expectancies Ability to foster effective working relationships and build consensus Ability to mediate and resolve complex problems and issues
• Ability to provide leadership and influence others Ability to research, write and present effectively on risk management topics and trends Ability to think critically, develop conceptual strategies Ability to project manage in addition to day-to-day function
• Knowledge of computer systems and software used in functional area Knowledge of local, state and federal regulatory requirement related to the functional area Knowledge of principles and practice of risk management activities such as risk identification/reduction, loss control, asset protection Knowledge of principles and practices of organization, administration, fiscal and personnel management
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: Risk Management
Work Type: Full Time
Standard Hours Per Week: 40.00
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.