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Director Of Professional Services Jobs (NOW HIRING)

Foundever

Director of AI Professional Services

Job Summary We are looking for a commercially driven Director of AI Professional Services to lead our growing AI delivery practice. From prototyping to production, you will first need to assess and ...

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Director Of Professional Services information

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$36K

$79.2K

$150.5K

How much do director of professional services jobs pay per year?

As of Aug 23, 2026, the average yearly pay for director of professional services in the United States is $79,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $95,000.00 per year, depending on experience, location, and employer.

What does a director of professional services do?

A Director of Professional Services leads and manages teams that deliver specialized services to clients, often in industries like technology, consulting, or healthcare. They are responsible for overseeing project delivery, ensuring client satisfaction, developing service strategies, and driving business growth. Additionally, they collaborate with sales and product teams to align service offerings with client needs and market trends. Their role often includes managing budgets, resource allocation, and team development to ensure high-quality service delivery.

How does a director of professional services typically collaborate with other departments to ensure successful client outcomes?

A Director of Professional Services often works closely with sales, product development, and customer support teams to ensure that client needs are fully understood and met throughout projects. This collaboration involves regular cross-departmental meetings, joint planning sessions, and alignment of project goals with organizational objectives. By maintaining clear communication and shared accountability, the Director helps to deliver seamless service implementations and fosters long-term client satisfaction. Effective collaboration also helps identify opportunities for process improvements and additional services that can benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a director of professional services, and why are they important?

To thrive as a Director of Professional Services, you need extensive experience in project management, client relationship management, and a relevant degree—often in business, technology, or a related field. Familiarity with CRM tools, project management software like Asana or Jira, and industry certifications such as PMP are commonly required. Strong leadership, strategic thinking, and excellent communication skills set outstanding candidates apart. These skills and qualities ensure the successful delivery of client projects, high customer satisfaction, and effective team leadership in a competitive services environment.

What is the difference between Director Of Professional Services vs Customer Success Manager?

AspectDirector Of Professional ServicesCustomer Success Manager
CredentialsTypically requires a bachelor’s degree in business, IT, or related field; often advanced degrees or certifications in project management or industry-specific areasUsually holds a bachelor’s degree; certifications like Customer Success Certification or PMP are common
Work EnvironmentLeads professional services teams, manages client projects, and oversees service delivery in a consulting or technology settingFocuses on client retention, onboarding, and ongoing support within a customer-facing role
Industry UsageCommonly used in consulting, IT, software, and technology sectorsWidely used across SaaS, software, and technology companies

The main difference is that the Director Of Professional Services manages service delivery teams and oversees client projects, while the Customer Success Manager focuses on client satisfaction, retention, and support. Both roles require strong communication skills and industry knowledge but serve different stages of the customer lifecycle.

What type of jobs fall under director of professional services?

A Director of Professional Services typically oversees client implementations, consulting, and support teams within a company. They manage service delivery, develop strategic plans, and ensure customer satisfaction, often requiring strong leadership, project management skills, and industry knowledge.
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Director Of Professional Services jobs near you
Infographic showing various Director Of Professional Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $79,218 per year, or $38.1 per hour.

Director of Professional Services, Global Financial Services (GFS), Professional Services AWSI

Amazon

New York, NY

Full-time

Posted 10 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,111 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

AWS is seeking a Director of Professional Services (ProServe) for our AWS Industries - Global Financial Services (GFS) customers. In this role, you will implement a strategy that drives long-term, transformational impact for our GFS customers and partners, and lead a team of sellers focused on the largest and most strategic AWS FSI accounts. This role will have direct accountability for sales and revenue performance for the GFS business and will be measured on performance to the growth objectives.


Your customers represent several sub-industries including Banking and Capital Markets, Wealth Management, Insurance, and Fin-Tech. You will be accountable for the ProServe GFS P&L and will collaborate with sales leaders to shape and close large enterprise commitments for customers across AWS.
As Director of Professional Services for GFS, you will grow the business through innovation, including the use of generative and agentic Artificial Intelligence technologies, and collaboration with our partners.

You will build and develop diverse teams of leaders that drive customer outcomes using AWS services and solutions.
This opportunity enables you to develop strong relationships with customer C-suite executives (CEO, CFO, CTO, CIO), and to collaborate with the GFS Sales, Partner, Business Development, and Solution Architect teams to build and sell new solutions that are transforming the industry.
Key job responsibilities
- Manage the GFS ProServe P&L against revenue and bookings targets
- Hire and develop a diverse team of ProServe sellers and cloud architects
- Ensure (through matrixed accountability) the successful delivery of projects across all GFS customer accounts
- Oversee high-quality delivery of customized engagements with partners and customers in GFS accounts
- Establish executive and technical relationships with key system integrators (SIs), independent software vendors (ISVs), and managed services providers (MSPs) offering cloud-based IT services and solutions
- Drive joint engagements that help partners succeed in large, complex customer projects on AWS
About the team
AWS Professional Services combines AI-enhanced delivery, specialized solutions, deep industry expertise, and dedicated centers of delivery excellence (VMware, SAP, and more) to help organizations design, build, migrate, and manage their AWS workloads and applications.

Businesses get unique access to AWS innovations, proven frameworks, and specialized capabilities to accelerate timelines, reduce risk, and deliver faster time to value.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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