ZipRecruiter

Log In

1

Manager Of Professional Services Jobs (NOW HIRING)

eSentio

Director of Professional Services

New York, NY · Remote

Director of Professional Services @ eSentio Technologies 📍 Remote | Full-Time | Travel as Needed ... As a member of the Senior Management team, provide leadership and guidance on operational issues ...

Teachstone

OR · On-site

$86K - $95K/yr

Role Overview The Professional Services Manager oversees the delivery of high-quality CLASS services for Teachstone. The Professional Services Manager provides mentoring, leadership development, and ...

Setpoint

$95K - $150K/yr

We're building trust in this system of credit. We are looking for a Professional Services Manager ... to join our team! This is an opportunity to have a big impact and join a fast-growing platform and ...

Ping Identity

OR

$148K - $172K/yr

Team Leadership & Talent Development - Manage, mentor, and inspire a diverse team of delivery ... Qualifications - 10+ years of experience in Professional Services, with at least 5 years in a ...

UNFI

President Professional Services

Providence, RI · On-site +1

As a key member of the leadership team, the President will shape the evolution of the Professional ... Maintain full P&L ownership, including revenue growth, cost management, and profitability. * Set ...

Clinisys

Professional Services Consultant

Tucson, AZ · On-site +1

Minimum of 3 years of experience in laboratory management or laboratory informatics, with a strong ... Professional Services Locations USA Remote Remote status Fully Remote Employment type Full-time

OpenGov Inc.

Manager I, Professional Services

Chicago, IL · On-site

$110K - $125K/yr

Under the supervision of a Professional Services Director or Sr. Manager, the Manager I will lead and support a team of Implementation Analysts and/or Implementation Consultants responsible for the ...

Codehs

Director of Professional Development

Chicago, IL · On-site

$100K - $120K/yr

Manage and coach the PD team, fostering strong performance and collaboration. * Lead the design and ... Qualifications * 5+ years of experience in education, professional development, or program ...

finnegan

Manager of Network Services

Washington, DC · Hybrid

$165K/yr

We care about every individual, and it is why many professionals have spent their entire careers at Finnegan. Role Overview The Manager of Network Services is responsible for the day-to-day ...

next page

Showing results 1-20

All JobsOf Professional Services JobsManager Of Professional Services Jobs

Manager Of Professional Services information

See salary details

$11

$23

$40

How much do manager of professional services jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for manager of professional services in the United States is $23.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $27.88 per hour, depending on experience, location, and employer.

What is a manager of professional services?

A Manager of Professional Services oversees teams that deliver specialized services to clients, such as consulting, implementation, or support. They are responsible for managing client relationships, ensuring projects are delivered on time and within budget, and maintaining high service quality. This role often involves coordinating resources, developing team members, and collaborating with sales and other departments to meet client needs. The Manager of Professional Services plays a crucial role in driving customer satisfaction and the overall success of service delivery.

What is the difference between Manager Of Professional Services vs Customer Success Manager?

AspectManager Of Professional ServicesCustomer Success Manager
Primary FocusOverseeing professional service delivery, project management, and client implementationEnsuring customer satisfaction, retention, and product adoption
Required CredentialsTypically requires a degree in business, management, or related field; certifications in project management are commonOften requires a background in customer service, communication, or related fields; certifications in customer success are beneficial
Work EnvironmentProject-based, client-facing, often in consulting or tech servicesClient-facing, focused on ongoing relationships and user engagement

The Manager Of Professional Services primarily manages project delivery and client implementations, while the Customer Success Manager focuses on maintaining customer relationships and ensuring product success. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and objectives.

What are the key skills and qualifications needed to thrive as a manager of professional services, and why are they important?

To thrive as a Manager of Professional Services, you need strong leadership, project management, and client relationship skills, typically supported by a relevant bachelor's degree and industry experience. Familiarity with project management software (like Asana or MS Project), CRM systems, and sometimes PMP certification are commonly required. Exceptional communication, problem-solving, and team-building abilities set top performers apart in this role. These skills ensure projects are delivered efficiently, clients are satisfied, and teams remain motivated and aligned with organizational goals.

How does a manager of professional services typically collaborate with cross-functional teams to deliver client solutions?

A Manager of Professional Services regularly works with cross-functional teams, such as sales, product development, and customer support, to ensure seamless delivery of client projects. This role often involves coordinating project timelines, aligning technical resources, and communicating client feedback to relevant departments. Effective collaboration is critical, as the manager needs to balance client expectations with internal capabilities, resolve issues promptly, and drive continuous improvement across service offerings.
What cities are hiring for Manager Of Professional Services jobs? Cities with the most Manager Of Professional Services job openings:
What are the most commonly searched types of Of Professional Services jobs? The most popular types of Of Professional Services jobs are:
What states have the most Manager Of Professional Services jobs? States with the most job openings for Manager Of Professional Services jobs include:
Manager Of Professional Services jobs near you

Director of Professional Services

eSentio

New York, NY • Remote

Full-time

Re-posted 28 days ago

Job description

🚀 Now Hiring: Director of Professional Services @ eSentio Technologies
📍 Remote | Full-Time | Travel as Needed
💡 Drive high-impact legal tech projects with top-tier clients
eSentio provides technology consulting to some of the largest and most technically advanced law firms and legal organizations in the country, and across the UK. We work on highly complex projects and have a core goal of exceeding their expectations in service, integrity, value, and expertise. Our teams of consultants are among the most experienced thought leaders in their fields, and we’re continuing to build this team of experts.
We are seeking a Director of Professional Services who will report to the COO and be responsible for driving company utilization, managing service delivery and client satisfaction excellence across all our service lines, setting project execution best practices, and managing our portfolio of projects.
Our candidate will have exceptional operational skills to help run a consulting organization.  This includes both a solid understanding of financial metrics (backlog, utilization, operating plan, etc.) and execution methodologies to drive project success.
As a member of the Senior Management team, provide leadership and guidance on operational issues, business strategy, policies and practices affecting the organization with a strong focus on process improvement.
🔍 At eSentio You’ll…
  • Participate in business development activities (e.g. review and approve project proposals…)
  • Improve and monitor company operations related to project management and execution
  • Build and manage team of project managers
  • Mentor staff and provide feedback for annual employee reviews
  • Financial review, analysis, and reporting
  • Manage utilization of consultants across all practice areas to maximize revenue
  • Maintain our Billings Projections Report (BPR) and Project Dashboard to ensure the management team understands the financial status of our billable resources and project status of all active engagements
  • Set and maintain Project Management execution and best practices, including but not limited to:
    • Project kickoffs
    • Budget management and analysis
    • Team communication / oversight
    • Resource scheduling and coordination
    • Risk management
    • Quality assurance of all work product
    • Ensure accurate time entry
    • Identify upsell opportunities
    • Status meetings and reporting
    • Expense tracking
    • Manage client satisfaction
    • Accounts receivable review
    • In process project reviews
    • Project closeout
  • Manage Service Excellence Program – Ongoing program improvement and execution
    • Drive continued improvement on service delivery and customer satisfaction
    • Customer Satisfaction – Program development, execution, monitoring and oversight
  • Monitor and manage project excellence, and proactively address service or customer satisfaction issue
  • Manage Problem Escalation – Escalation definition and execution
  • Quality Assurance – Program development and execution
  • Management and Support of Project Managers, Business Change Consultants and Business Analysts – Hiring and direct training, mentoring and management, including utilization; ensuring adherence to our implementation methodologies and service delivery best practices across all projects.
  • Develop and maintain Project Management, Business Change and Business Analysis methodologies, best practices and service offerings (PMOs, ITIL Framework Consulting, Business Change, Business Analysis, etc.)
  • Project Estimation – Ensure that our project plans meet our best practices
  • Staffing – Initial staffing of projects and overseeing and fulfilling staffing needs across the full portfolio of projects across the organization.
  • Monitor and manage project risks, with regular reporting to the management team
  • Develop and maintain relationships with decision makers at AmLaw 200 firms in order to provide professional service solutions
  • Maintain a high level of project management expertise and industry knowledge
  • Present at trade shows (LegalTech, ILTA, etc.) and CIO Roundtables and author articles and white papers for industry trade publications.
  • Achieve annual billable target of 1,400 hours
✅ We Need You to Have…
  • Bachelor’s degree or equivalent experience
  • 5 years of management experience
  • 3 years of experience managing projects in a professional services organization
  • 3 years of experience running a professional services practice with focus on program/project management solution offerings
  • Demonstrated ability to lead a team as well as work, under minimal supervision, as a member of the Sr. Leadership Team (SLT).
  • Excellent interpersonal, verbal, written and presentation communication skills
  • Dedicated, flexible, whatever it takes attitude, follow through & ownership
  • Strong leadership abilities
🌟 Why Join eSentio?
We’re a fast-moving, high-performing team that believes in doing the right thing—for our clients and each other. You’ll work with some of the smartest minds in legal tech and get the opportunity to make a tangible difference at every turn.
🎁 Some of the cool things include…
  • We’re a remote-forward company, and this position can be located in or near any major city in the US. 
  • We provide a competitive compensation plan with a generous bonus program, and a valuable benefits offering
  • Regular team informational and celebration check-ins, and semi-annual in person events
  • An awesome group of smart and determined coworkers, including an industry expert, female CEO
If you believe you have the unique and exceptional skills, professionalism, and determination to excel in this role, we’re eager to meet you!
Ready to join a company where your work matters?
Apply today or reach out directly—we’d love to connect.
🌐 esentio.com/careers
 

Powered by JazzHR

d9vS4lKMm6