ZipRecruiter

Log In

1

Head Of Professional Services Jobs (NOW HIRING)

Ataccama

$220 - $300/hr

We are seeking a seasoned, results-oriented, and customer-focused leader to head and expand our ... Oversee all aspects of Professional Services operations, including project scoping and delivery ...

Apple

Professional Services Engineer, Claris

San Diego, CA · On-site

$113K - $169K/yr

You will support the Head of Professional Services and operate across a fluid portfolio of projects, teams, and stakeholders. The ideal candidate combines deep FileMaker expertise, strong customer ...

Apple

Professional Services Engineer, Claris

San Diego, CA · On-site

$87K - $116K/yr

You will support the Head of Professional Services and operate across a fluid portfolio of projects, teams, and stakeholders. The ideal candidate combines deep FileMaker expertise, strong customer ...

InforCapital, partnership

Head of Capital

Manhattan, NY · On-site

$150 - $200/hr

# Head of CapitalAntlerDirectorVenture CapitalFull-timeLocationNew York, United StatesDate ... This role suits an experienced professional who has built and led capital or business development ...

Cache Ventures

Head of Operations

Austin, TX · Remote

... SaaS, Ecommerce, Professional Services, Travel & Hospitality, Media & Publishing. When ... A Head of RevOps already doing CRO-level work * A COO at a scrappy martech company * A former ...

Internationalschools

Head of US Greenfields

Islip, NY · On-site

... services), drive and support a greenfield school portfolio to deliver on the agreed KPIs and ... We positively engage with personal and professional development and school improvement. ISP ...

RSM

Partner, Head of Internal Tax

Boston, MA · On-site

We are the leading provider of professional services to the middle market globally, our purpose is ... As the Head of Internal Tax Partner, you will serve as the firm's senior enterprise leader for RSM ...

AppJaxx

Head of Technology

San Antonio, TX · On-site

... service providers scale through LinkedIn lead generation, appointment-setting systems, and ... As we continue to expand, we're looking for a Head of Technology to lead our technical vision ...

Valency Systems Inc

Head of Engineering

Berkeley, CA · On-site

The Position As our Head of Engineering, you will report directly to the CEO. You will own the ... Make key technical decisions across backend services, data infrastructure, and developer tooling

W3Global Inc.

Head of Maintenance

Lyons, GA · On-site

Head of Maintenance-Plant Operations Position Summary We are seeking an experienced Maintenance ... Integrity and professionalism * Commitment to operational excellence * Innovation and process ...

next page

Showing results 1-20

All JobsBusiness JobsConsulting JobsDirector of Consulting Services JobsHead Of Professional Services Jobs

Head Of Professional Services information

See salary details

$24.5K

$63.9K

$109K

How much do head of professional services jobs pay per year?

As of Sep 5, 2026, the average yearly pay for head of professional services in the United States is $63,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a head of professional services?

To thrive as a Head of Professional Services, you need extensive experience in service delivery management, strategic planning, and a background in your industry, often supported by a relevant degree or advanced certification. Familiarity with project management tools (like Jira or Asana), CRM systems (such as Salesforce), and ITIL or PMP certifications is typically required. Exceptional leadership, client relationship management, and conflict resolution skills help you inspire teams and exceed client expectations. These competencies ensure efficient operations, high client satisfaction, and strong business growth in a competitive market.

How does the head of professional services typically collaborate with sales and product teams to drive client success?

The Head of Professional Services plays a crucial role in bridging the gap between sales, product development, and client delivery. They often work closely with sales teams to scope client needs and ensure proposed solutions are feasible and tailored. Collaboration with product teams is essential for providing feedback from client engagements and influencing product improvements. This cross-functional work helps align service offerings with customer expectations, ultimately driving satisfaction and retention.

What is the difference between Head Of Professional Services vs Customer Success Manager?

AspectHead Of Professional ServicesCustomer Success Manager
CredentialsRelevant industry experience, technical certificationsCustomer relationship management, communication skills
Work EnvironmentOversees professional services teams, project deliveryManages customer accounts, ensures satisfaction
Industry UsageCommon in SaaS, IT, consulting firmsPrevalent in SaaS, software companies

The Head Of Professional Services typically leads project delivery teams and manages client implementations, focusing on technical and strategic aspects. In contrast, a Customer Success Manager emphasizes maintaining customer relationships and ensuring ongoing satisfaction. While both roles aim to enhance client experience, the Head Of Professional Services has a broader operational scope, often overseeing multiple projects and teams, whereas the Customer Success Manager focuses on individual client success and retention.

Is head of professional services a good career path?

The head of professional services is a senior leadership role responsible for managing client delivery, team management, and strategic planning within a company. It offers opportunities for career growth, high earning potential, and skill development in project management, client relations, and industry expertise. Success in this role often requires strong leadership, technical knowledge, and experience in the relevant industry.

What is a head of professional services?

A head of professional services is a senior leader responsible for overseeing the delivery of consulting, support, and implementation services within an organization. They manage client relationships, coordinate teams, and ensure service quality to meet business objectives, often requiring strong leadership, project management skills, and industry expertise.

What jobs fall under head of professional services?

Jobs that fall under the head of professional services typically include roles such as professional services manager, project manager, solutions consultant, implementation specialist, and client services director. These roles focus on delivering consulting, technical support, project execution, and client relationship management within a professional services organization.
More about Head Of Professional Services jobs

What cities are hiring for Head Of Professional Services jobs?

Cities with the most Head Of Professional Services job openings:

What are the most commonly searched types of Of Professional Services jobs?

The most popular types of Of Professional Services jobs are:

What states have the most Head Of Professional Services jobs?

States with the most job openings for Head Of Professional Services jobs include:

What job categories do people searching Head Of Professional Services jobs look for?

The top searched job categories for Head Of Professional Services jobs are:

Head Of Professional Services jobs near you
Infographic showing various Head Of Professional Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $63,862 per year, or $30.7 per hour.

Head of Professional Services

Andesa Solutions

Allentown, PA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Key responsibilities

  • Oversee the end-to-end delivery of client engagements, including discovery, requirements definition, and implementation coordination.

  • Manage, coach, and lead the Project Management and Business Analyst teams responsible for Client Change Requests (CCRs) and client discovery.

  • Ensure high-quality delivery, timeliness, and client satisfaction across the Professional Services portfolio.

Job description

About Andesa
Andesa is the leading provider of policy and plan administration solutions in the Advanced Markets space, including policy transaction management and NQDC recordkeeping. These solutions simplify the ongoing administration of complex life insurance and annuity products in BOLI, COLI, ICOLI, and Private Placement. Using market and product expertise, configurable capabilities for complex products, and security and reliability at scale, Andesa improves speed to market and empowers carriers and brokers to serve high-value markets with confidence.
In late March 2026, Terminus Capital Partners, an Atlanta based private equity firm focused on enterprise software companies, acquired a majority stake investment in Andesa to accelerate growth and increase investment in technology modernization, platform capabilities, and long-term innovation, while preserving the company's client-centric culture and operational continuity.
The hiring of a Head of Professional Services builds on this momentum and reflects Andesa's commitment to invest in the people, processes, and platforms behind its policy lifecycle and plan administration solutions.
The Opportunity
This is an opportunity to lead a critical client delivery function at a company serving a highly specialized and relationship-driven market. As Andesa's Head of Professional Services, you will oversee the end-to-end delivery of client engagements across Andesa platforms, from initial discovery and requirements definition through implementation coordination.
You will own the Professional Services function, including the project management and Business Analyst teams responsible for Client Change Requests (CCRs), client discovery, Business Requirements Documents (BRDs), estimation, scoping, and delivery execution. This role is central to ensuring client-driven requirements are accurately captured, thoughtfully documented, properly scoped, and coordinated into the broader product release process.
This is a highly cross-functional leadership role, ideal for someone who can balance people leadership, delivery strategy, client partnership, operational rigor, and continuous process improvement. You will partner closely with Product, Engineering/Development, Sales/Account Management, and Support to ensure client needs are clearly understood, implementation-ready, and aligned with business goals.
What You'll Own
People Management
  • Manage, coach, and lead the Project Management and Business Analyst teams responsible for Client Change Requests (CCRs).
  • Provide regular feedback, coaching, performance management, and career development opportunities for team members.
  • Set individual and team goals while fostering a collaborative, high-performing delivery culture.

Professional Services Leadership and Strategy
  • Lead the day-to-day operations of the Professional Services function across client engagements.
  • Establish and maintain delivery standards, methodologies, and best practices.
  • Define team goals, KPIs, and performance standards aligned with delivery quality and client satisfaction.

Client Delivery Execution
  • Ensure high-quality delivery, timeliness, and client satisfaction across the Professional Services portfolio.
  • Serve as an escalation point for delivery risks, client issues, and cross-project dependencies.
  • Oversee the delivery of new client implementations (new client logos) and related client engagements, ensuring requirements are properly scoped and engagements are successfully delivered.
  • Oversee the intake, triage, prioritization, scoping, and tracking of Client Change Requests (CCRs).
  • Own the estimation process for client engagements and CCRs, ensuring effort, cost, and timeline estimates are accurate and defensible.

Client Discovery and Requirements Management
  • Own the client discovery process for new engagements and change requests.
  • Ensure discovery sessions produce accurate, complete, and actionable business requirements.
  • Establish repeatable discovery frameworks, templates, and documentation standards.
  • Ensure Business Requirements Documents (BRDs) are authored to a consistent, high-quality standard.
  • Review and approve BRDs prior to implementation handoff.
  • Maintain traceability between client discovery findings, documented requirements, and delivered outcomes.

Collaboration and Stakeholder Engagement
  • Partner closely with the Product Owner to communicate delivery timelines, estimates, and client priorities.
  • Coordinate with Engineering and Development teams on implementation feasibility and delivery timelines.
  • Align with Sales, Account Management, and Support teams to ensure client expectations and delivery commitments are met.

Continuous Improvement
  • Lead initiatives to optimize Professional Services tools, processes, and documentation standards.
  • Identify opportunities to improve discovery, estimation, delivery practices, and overall operational effectiveness.

What We're Looking For
This role requires a strong blend of client delivery leadership, people management, requirements expertise, and operational discipline. The right candidate is comfortable leading teams, partnering with senior stakeholders, navigating complex client needs, and bringing structure to discovery, estimation, and implementation processes.
Must have
  • 8 to 10 years of experience in professional services, client delivery, or project management leadership roles.
  • Strong knowledge of the life and annuity insurance industry, preferably including executive benefits.
  • Demonstrated experience managing Business Analysts and/or project teams.
  • Proven ability to lead client delivery and Business Analyst teams in an Agile, Waterfall, or hybrid environment.
  • Expertise in requirements gathering, discovery facilitation, and BRD authorship.
  • Strong background in estimation, scoping, and coordination with product/release management processes.
  • Strong communication and stakeholder management skills, including with senior client contacts.
  • Comfortable engaging with technical teams on system architecture and implementation feasibility.
  • Bachelor's degree or equivalent experience.

Nice to have
  • Familiarity with Jira, SharePoint, GitHub, and AI-enabled productivity or delivery tools.
  • Experience improving or scaling delivery methodologies, discovery frameworks, templates, and documentation standards.
  • Experience working closely with Product Owners, Engineering, Sales, Account Management, and Support in a client delivery environment.
  • Ability to travel, including occasional overnight stays.

What We Offer
  • Starting base salary range of $125,000-$175,000 with performance driven variable compensation
  • Comprehensive medical, dental, and vision coverage for employees
  • 401(k) retirement plan with competitive employer matching contributions
  • Generous PTO program with annual allocations based on years of service
  • The opportunity to lead and shape a critical Professional Services function as Andesa continues to invest in client delivery, technology modernization, and long-term growth

How to Apply
Send your resume and a cover letter about why this role interests you by clicking the "Apply now" application link. If you have examples of professional services leadership, client delivery transformation, requirements management, or process improvement initiatives you've led, we'd welcome the opportunity to review them.
Andesa Services is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building an inclusive team.
Work Environment
Work Schedule: This is a full-time (40 Hours/Week) exempt position. Hours are flexible within core business hours. This position is fully remote reporting out of our office in Allentown, PA.
Location: Remote
Reports to: Chief Services Officer
Type: Full-time

Apply