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Head Of Professional Services Jobs (NOW HIRING)

eSentio

Director of Professional Services

New York, NY · Remote

Director of Professional Services @ eSentio Technologies Remote | Full-Time | Travel as Needed Drive high-impact legal tech projects with top-tier clients eSentio provides technology consulting to ...

Apple

Professional Services Engineer, Claris

San Diego, CA · On-site

$113K - $169K/yr

You will support the Head of Professional Services and operate across a fluid portfolio of projects, teams, and stakeholders. The ideal candidate combines deep FileMaker expertise, strong customer ...

Apple

Professional Services Engineer, Claris

San Diego, CA · On-site

$87K - $116K/yr

You will support the Head of Professional Services and operate across a fluid portfolio of projects, teams, and stakeholders. The ideal candidate combines deep FileMaker expertise, strong customer ...

ATI

Head of Brakewise

Woburn, MA · On-site

Our mission is to help automotive service providers operate safer, more efficiently, and more ... Position Overview The Head of Brakewise serves as the operational owner of the Brakewise business ...

Wonderschool

Head of Engineering

San Francisco, CA · On-site

... other service-based businesses. Our platform combines marketplace, SaaS, and government ... The Head of Engineering is responsible for building the high-performing engineering organization ...

BDO UK LLP

Head of Learning & Development

Birmingham, AL · On-site

$120.48 - $174.03/hr

... a professional services firm. Our goal is to cultivate a learning culture that equips our people ... Role overview The Head of L&D role is a senior leadership role responsible for managing the ...

David AI

Head of Engineering

San Francisco, CA · On-site

As the Head of Engineering, you will lead the engineering team in designing and developing core ... David AI supplies audio datasets and associated services for speech, multilingual, and ...

Phylo

Recruiter

South San Francisco, CA · On-site

$175K - $200K/yr

You should be excited to spend much of your time finding and engaging exceptional people-not simply ... professional and technical backgrounds. * Scale our talent function thoughtfully. Build Phylo ...

Goodfire

Head of Compute

San Francisco, CA · On-site

$500K/yr

About the role We're hiring a Head of Compute to own the strategy behind one of the most critical ... Put mission and team first All we do is in service of our mission. We trust each other, deeply care ...

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Head Of Professional Services information

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$24.5K

$63.9K

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How much do head of professional services jobs pay per year?

As of Aug 28, 2026, the average yearly pay for head of professional services in the United States is $63,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a head of professional services?

To thrive as a Head of Professional Services, you need extensive experience in service delivery management, strategic planning, and a background in your industry, often supported by a relevant degree or advanced certification. Familiarity with project management tools (like Jira or Asana), CRM systems (such as Salesforce), and ITIL or PMP certifications is typically required. Exceptional leadership, client relationship management, and conflict resolution skills help you inspire teams and exceed client expectations. These competencies ensure efficient operations, high client satisfaction, and strong business growth in a competitive market.

How does the head of professional services typically collaborate with sales and product teams to drive client success?

The Head of Professional Services plays a crucial role in bridging the gap between sales, product development, and client delivery. They often work closely with sales teams to scope client needs and ensure proposed solutions are feasible and tailored. Collaboration with product teams is essential for providing feedback from client engagements and influencing product improvements. This cross-functional work helps align service offerings with customer expectations, ultimately driving satisfaction and retention.

What is the difference between Head Of Professional Services vs Customer Success Manager?

AspectHead Of Professional ServicesCustomer Success Manager
CredentialsRelevant industry experience, technical certificationsCustomer relationship management, communication skills
Work EnvironmentOversees professional services teams, project deliveryManages customer accounts, ensures satisfaction
Industry UsageCommon in SaaS, IT, consulting firmsPrevalent in SaaS, software companies

The Head Of Professional Services typically leads project delivery teams and manages client implementations, focusing on technical and strategic aspects. In contrast, a Customer Success Manager emphasizes maintaining customer relationships and ensuring ongoing satisfaction. While both roles aim to enhance client experience, the Head Of Professional Services has a broader operational scope, often overseeing multiple projects and teams, whereas the Customer Success Manager focuses on individual client success and retention.

Is head of professional services a good career path?

The head of professional services is a senior leadership role responsible for managing client delivery, team management, and strategic planning within a company. It offers opportunities for career growth, high earning potential, and skill development in project management, client relations, and industry expertise. Success in this role often requires strong leadership, technical knowledge, and experience in the relevant industry.

What is a head of professional services?

A head of professional services is a senior leader responsible for overseeing the delivery of consulting, support, and implementation services within an organization. They manage client relationships, coordinate teams, and ensure service quality to meet business objectives, often requiring strong leadership, project management skills, and industry expertise.

What jobs fall under head of professional services?

Jobs that fall under the head of professional services typically include roles such as professional services manager, project manager, solutions consultant, implementation specialist, and client services director. These roles focus on delivering consulting, technical support, project execution, and client relationship management within a professional services organization.
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Head Of Professional Services jobs near you
Infographic showing various Head Of Professional Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $63,862 per year, or $30.7 per hour.

Director of Professional Services

Bluefish AI

New York, NY • On-site, Remote

Full-time

Re-posted 4 days ago

Job description

About the Position:
Bluefish is seeking an experienced and client-centric Director of Professional Services to lead and scale our delivery pods. This role is a critical leader within the Strategy & Services organization, responsible for managing and developing Customer AI Strategists, AI Consultants, and Customer AI Analysts, and driving portfolio-level strategy, client retention, and renewal ownership across key industry verticals.
As Director of Professional Services, you'll play a central role in shaping how our organization delivers measurable AI marketing outcomes for the world's largest brands. You'll develop a portfolio and vertical point of view, build team processes in partnership with the Head of Professional Services, and serve as an accountable, senior voice in client relationships - ensuring that every engagement translates into strategic value and long-term partnership.
What You'll Be Doing
  • Lead, coach, and manage a pod of Customer AI Strategists, AI Consultants, and AI Analysts aligned to specific industry verticals, driving high performance and career growth.
  • Partner closely with the Head of Professional Services to build team processes, operating rhythms, and delivery frameworks that scale across the organization.
  • Own portfolio-level strategy across multiple verticals within the same sector, developing a sharp vertical POV and ensuring consistency of outcomes across accounts.
  • Take ownership of portfolio renewals - proactively identifying risks, building the case for expansion, and leading renewal conversations with clients.
  • Frame client problems, make tradeoff calls, and be accountable for outcomes at the vertical level, bringing a strategic perspective to every client engagement.
  • Lead cross-functional and client-facing conversations at senior levels (VP, SVP+), partnering with Product, Marketing, and Account Leads to drive alignment and shared accountability.
  • Work closely with AI Strategists to develop vertical-specific narratives and views that inform client strategy and internal thinking.
  • Establish and scale best practices for client orchestration, workstream ownership, account planning, and performance measurement.
  • Contribute to hiring, onboarding, and team design as the Professional Services organization continues to grow.

What You Bring
  • 12+ years of experience in client services, management consulting, enterprise customer success, or a related field, with meaningful experience managing senior client relationships.
  • Proven track record of owning portfolio-level outcomes - including renewals, expansions, and executive-level client engagement - across complex, multi-brand or multi-market accounts.
  • Strong strategic thinking skills with the ability to frame ambiguous problems, make clear tradeoff decisions, and drive accountability across a team.
  • Experience leading and developing high-performing delivery teams, with a coaching orientation and a focus on career growth.
  • Excellent communicator and executive presence - comfortable leading conversations with VP and SVP-level client stakeholders and cross-functional partners alike.
  • Analytically grounded, with experience working alongside data and strategy teams to develop insight-driven narratives and client recommendations.
  • Startup-ready attitude and comfort operating in a fast-moving environment where priorities evolve quickly.

About Bluefish:
Bluefish believes that AI represents the next major chapter of the internet - and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online - and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences.
The Bluefish team is a tight-knit group of mar-tech industry veterans who previously helped build foundational ad-tech platforms now owned by Meta and Microsoft. Bluefish, the leading AI marketing platform for the Fortune 500, recently announced a $20M Series A funding round led by NEA, with participation from Salesforce Ventures. Additional investors include Crane Venture Partners, Swift Ventures, and Bloomberg Beta. We are a globally distributed team, with business operations based in New York City and engineering based in Berlin.
Why Bluefish & Our Values:
  • Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI
  • Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry
  • Join an experienced high-performing team where you will have immediate ownership and impact
  • Experience a true meritocracy with significant career growth upside as the business scales

Our Values:
  • Demonstrated grit and resourcefulness-you find creative solutions, adapt quickly, and aren't afraid to roll up your sleeves in a fast-paced, evolving environment.
  • Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value.
  • Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes.
  • Commitment to craftsmanship-you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind.
  • Self-starter with a proactive mindset and a strong sense of accountability-able to drive projects forward independently while staying aligned with team goals.
  • Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done

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