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Director Of Payment Operations Jobs (NOW HIRING)

Wilsonbank

Director of Digital Payments

Lebanon, TN · On-site

Director of Digital of Payments Lebanon, TN If you're looking for a career where purpose meets ... payment operations through policy and procedural changes as needed Oversee the initiation and ...

Payvaro Network INC

Be Seen First

Payment Operations Specialist

Bend, OR · On-site

What We're Looking For * 3+ years of experience in payments, banking, fintech, accounting, treasury, accounts payable, or payment operations. * Comfortable talking with customers and building ...

Cardless, Inc

Payment Operations Manager

San Francisco, CA · On-site

$150K - $180K/yr

This individual contributor role sits at the center of our payments ecosystem. Working with our key ... You won't have direct reports. You'll be a high performing individual contributor embedded in a ...

Goodwin

Payment Operations Accountant

Columbus, OH

$50K - $70K/yr

Much of that work still depends on manual coordination across emails, spreadsheets, and phone calls ... As our Payment Operations Accountant, you'll help ensure the financial engine behind our platform ...

Point C

OR

The Manager, Payment Operations is a finance-owned role responsible for leading all claims funding ... The Manager will lead a team of funding specialists, drive the implementation and adoption of check ...

Pitney Bowes

Director, Payments Operations

NY · Remote

$141K - $176K/yr

... of Pitney Bowes' end‑to‑end payments ecosystem ... You own customer payment processing and application, postage and shipping funding flows ...

Alegeus

Payment Operations Associate I

Milwaukee, WI · On-site

$15.96 - $27.21/hr

Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by ... Grow your expertise in consumer-directed healthcare and health savings accounts while contributing ...

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All JobsOf Payment Operations JobsDirector Of Payment Operations Jobs

Director Of Payment Operations information

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$34K

$107.7K

$179.5K

How much do director of payment operations jobs pay per year?

As of Aug 8, 2026, the average yearly pay for director of payment operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of payment operations do?

A Director of Payment Operations oversees and manages all aspects of a company's payment processing functions. This role involves ensuring the smooth execution of transactions, maintaining compliance with regulatory standards, and optimizing payment systems for efficiency and security. They often lead teams responsible for payment reconciliation, fraud prevention, and vendor relationships. Additionally, they collaborate with other departments to implement new technologies and improve payment workflows. Their work is crucial in ensuring that financial transactions are timely, accurate, and secure.

What are the key skills and qualifications needed to thrive as a director of payment operations, and why are they important?

To thrive as a Director Of Payment Operations, you need deep expertise in payment processing, financial controls, and regulatory compliance, typically supported by a bachelor’s or master’s degree in finance, accounting, or business. Familiarity with payment platforms, ERP systems, and industry certifications like NACHA or PCI DSS is often required. Strong leadership, problem-solving, and communication skills help in managing teams and collaborating with stakeholders. These capabilities ensure efficient, secure, and compliant payment operations vital to an organization’s financial integrity and customer satisfaction.

What are some common challenges faced by a director of payment operations, and how can they be addressed?

A Director of Payment Operations often encounters challenges such as managing complex payment systems, ensuring compliance with evolving regulations, and handling high transaction volumes without errors. To address these, it’s crucial to implement robust risk management frameworks, stay updated on industry compliance standards (such as PCI DSS), and foster strong relationships with both internal teams and external partners. Continuous process improvement and investing in staff training are also vital strategies to maintain efficiency and accuracy in payment operations.

What is the difference between Director Of Payment Operations vs Payment Processing Manager?

AspectDirector Of Payment OperationsPayment Processing Manager
ResponsibilitiesOversees payment systems, strategy, compliance, and team leadershipManages daily payment processing activities and team operations
Required CredentialsTypically requires a bachelor’s degree, experience in payments, and leadership skillsRequires a bachelor’s degree and experience in payment processing
Work EnvironmentStrategic, cross-departmental, leadership-focusedOperational, team management, process-focused
Industry UsageCommon in financial services, fintech, and bankingUsed in payment processing companies and financial institutions

The main difference is that the Director Of Payment Operations focuses on strategic oversight and leadership of payment systems, while the Payment Processing Manager handles daily processing activities and team management. Both roles require payment industry experience but differ in scope and seniority.

More about Director Of Payment Operations jobs
What cities are hiring for Director Of Payment Operations jobs? Cities with the most Director Of Payment Operations job openings:
What states have the most Director Of Payment Operations jobs? States with the most job openings for Director Of Payment Operations jobs include:
What job categories do people searching Director Of Payment Operations jobs look for? The top searched job categories for Director Of Payment Operations jobs are:
Director Of Payment Operations jobs near you
Infographic showing various Director Of Payment Operations job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Payment Operations Specialist

Broadview FCU

Albany, NY • On-site

Full-time

Re-posted 7 days ago

Job description

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place!
Summary of Role:
To provide a high level of support to both members and internal staff as it relates to the daily operations of payment operation functions, which include but are not limited to: Mailed transactions, share draft in-clearing, remote deposit capture, ATM checks deposits, returned deposited items, forward item processing and branch network check balancing, while adhering to all regulatory, compliance, departmental and credit union rules, regulations, and policies. Additionally, the Payment Operations Associate will support the other business units within Operations to ensure a high level of member service is achieved and maintained.
Essential Job Functions/Responsibilities:
  • Process, review, create and/or research Share Draft posting exceptions, Chargeback file, making the pay/no-pay decision in accordance with departmental guidelines, timelines, controls, procedures, and policies
  • Process Share Draft dispute and fraud claim requests in accordance with the check processing rules and department procedure
  • Review daily remote deposit capture and ATM deposits making the accept/reject decision in accordance with departmental guidelines, procedures, and policies
  • Maintain, review and research all assigned reconciliations daily and maintain all supporting documentation for outstanding items and/or problem items on the reconciliation
  • Process bank by mail transactions and foreign item collections
  • Scan/Repair checks through forward check collection process. Reconcile check processing for all checks
  • Check related activity requestions and timely email handling
  • Adhere to phone availability requirements and successfully navigate inquiries on Payment Operations topics including ACH, Wire Transfers, Drafts, Mobile Deposit
  • Monitor virtual check processing batches, addressing out of balance situations, image quality exceptions and processing errors
  • Provide a timely response to check adjustments cases received from or creation of check adjustments sent to the Federal Reserve Bank via FedLine Web
  • At all times maintain a high degree of processing accuracy and member information confidentiality
  • Compile and maintain departmental daily/monthly statistical reporting data in accordance with stated deadlines
  • Promptly report any instances of non-compliance to credit union or department procedures/policies to area management
  • Develop and maintain a strong working relationship with the Accounting area to ensure quick resolutions to exception or problem items
  • Keep abreast of technological developments in systems and procedures, as well as industry developments, regulatory changes, and compliance
  • Processing Check Fraud claims timely adhering to all security controls and regulatory timeframes.
  • Responsible for ensuring detailed procedures are accurate and up to date in accordance with departmental process.
  • Adhere to all internal and external member service standards, providing effective member service to both internal and external customers
  • Provide and embrace ideas and suggestions for continuous improvement
  • Perform settlement of forward presentment check files, including the creation of the Electronic Cash Letter (ECL) files being presented to the Federal Reserve Bank.
  • Maintain responsibility for work production and ensuring workflow is on schedule and cash letter deadlines are metMonitor virtual check processing batches, addressing out of balance situations, image quality exceptions and processing errors
  • Escalate all Item Processing production issues following the established escalation procedures, in an accurate and timely manner
  • Provide a timely response to check adjustments cases received from or creation of check adjustments sent to the Federal Reserve Bank via FedLine Web
  • Complete daily reconciliation proofs for all associated processes (third party files, branch work and FedForward files). Research and justify unresolved differences when necessary
  • Acts as a resource to the branch network and support the overall check processing function, including but not limited to exceptions, issues, scanning, and coordination of software issues with vendor
  • Adhere to phone availability requirements and successfully navigate inquiries on Payment Operations topics including ACH, Wire Transfers, Drafts, Mobile Deposit
  • Assist in testing new check related core processing or updates
  • Other duties as needed

Minimum Job Qualifications:
  • Associates degree is preferred, or minimum of 1 to 2 years of experience in banking or equivalent experience in a related field.
  • Ability to work in a dynamic, high monetary risk operations governed by established deadlines and regulatory requirements
  • Ability to make effective decisions under pressure in a high monetary risk environment
  • Sound organizational and time management skills
  • Experience reviewing proposals and business cases, drawing logical conclusions from analysis
  • High level of technology proficiency
  • Experience working with reconciliations helpful
  • Strong working knowledge of Microsoft Excel, particularly in creating and manipulating spreadsheets and creating reports from spreadsheets

Starting Compensation: $20.68-$24.82/hr. annually, plus a competitive benefits package.
Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at talentacquisition@broadviewfcu.com

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