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Director Of Payment Operations Jobs (NOW HIRING)

Turn2Partners

Payment Operations Lead

Washington, DC · On-site

$40 - $45/hr

Qualifications * 5+ years of accounting, accounts payable, payment operations, or shared services experience. * Prior supervisory, team lead, or people management experience required. * Strong ...

Triumph Financial

Payment Operations Specialist

Dallas, TX · On-site

$50K - $68K/yr

Join TBK Bank! At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven ... Execute and monitor daily payment operations across multiple channels (ACH, wires, cards, RTP ...

Cardless, Inc

Payment Operations Manager

San Francisco, CA · On-site

$150K - $180K/yr

This individual contributor role sits at the center of our payments ecosystem. Working with our key ... You won't have direct reports. You'll be a high performing individual contributor embedded in a ...

Goodwin

Payment Operations Accountant

Columbus, OH

$50K - $70K/yr

Much of that work still depends on manual coordination across emails, spreadsheets, and phone calls ... As our Payment Operations Accountant, you'll help ensure the financial engine behind our platform ...

Goodwin

Payment Operations Accountant

Columbus, OH · On-site

$50K - $70K/yr

Much of that work still depends on manual coordination across emails, spreadsheets, and phone calls ... As our Payment Operations Accountant, you'll help ensure the financial engine behind our platform ...

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Director Of Payment Operations information

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$34K

$107.7K

$179.5K

How much do director of payment operations jobs pay per year?

As of Aug 7, 2026, the average yearly pay for director of payment operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of payment operations do?

A Director of Payment Operations oversees and manages all aspects of a company's payment processing functions. This role involves ensuring the smooth execution of transactions, maintaining compliance with regulatory standards, and optimizing payment systems for efficiency and security. They often lead teams responsible for payment reconciliation, fraud prevention, and vendor relationships. Additionally, they collaborate with other departments to implement new technologies and improve payment workflows. Their work is crucial in ensuring that financial transactions are timely, accurate, and secure.

What are the key skills and qualifications needed to thrive as a director of payment operations, and why are they important?

To thrive as a Director Of Payment Operations, you need deep expertise in payment processing, financial controls, and regulatory compliance, typically supported by a bachelor’s or master’s degree in finance, accounting, or business. Familiarity with payment platforms, ERP systems, and industry certifications like NACHA or PCI DSS is often required. Strong leadership, problem-solving, and communication skills help in managing teams and collaborating with stakeholders. These capabilities ensure efficient, secure, and compliant payment operations vital to an organization’s financial integrity and customer satisfaction.

What are some common challenges faced by a director of payment operations, and how can they be addressed?

A Director of Payment Operations often encounters challenges such as managing complex payment systems, ensuring compliance with evolving regulations, and handling high transaction volumes without errors. To address these, it’s crucial to implement robust risk management frameworks, stay updated on industry compliance standards (such as PCI DSS), and foster strong relationships with both internal teams and external partners. Continuous process improvement and investing in staff training are also vital strategies to maintain efficiency and accuracy in payment operations.

What is the difference between Director Of Payment Operations vs Payment Processing Manager?

AspectDirector Of Payment OperationsPayment Processing Manager
ResponsibilitiesOversees payment systems, strategy, compliance, and team leadershipManages daily payment processing activities and team operations
Required CredentialsTypically requires a bachelor’s degree, experience in payments, and leadership skillsRequires a bachelor’s degree and experience in payment processing
Work EnvironmentStrategic, cross-departmental, leadership-focusedOperational, team management, process-focused
Industry UsageCommon in financial services, fintech, and bankingUsed in payment processing companies and financial institutions

The main difference is that the Director Of Payment Operations focuses on strategic oversight and leadership of payment systems, while the Payment Processing Manager handles daily processing activities and team management. Both roles require payment industry experience but differ in scope and seniority.

More about Director Of Payment Operations jobs
What cities are hiring for Director Of Payment Operations jobs? Cities with the most Director Of Payment Operations job openings:
What states have the most Director Of Payment Operations jobs? States with the most job openings for Director Of Payment Operations jobs include:
What job categories do people searching Director Of Payment Operations jobs look for? The top searched job categories for Director Of Payment Operations jobs are:
Director Of Payment Operations jobs near you
Infographic showing various Director Of Payment Operations job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

VP Payments Operations Manager (Hybrid)

Bancorp Bank, The

Wilmington, DE • On-site

Full-time

Re-posted 25 days ago

Job description

Position Summary
Work Arrangement:
***This position is available as a hybrid position in our Sioux Falls, SD or Wilmington, DE office.***
At The Bancorp, we've spent more than 25 years driving innovation in the financial services industry. As one of the first banks to embrace fintech, we combine technology, expertise and a forward-looking approach to deliver creative, real-world solutions. We work side by side with our partners to help them grow and innovate with confidence. Across Fintech Solutions, Institutional Banking, Commercial Lending and Real Estate Bridge Lending, we provide the people, processes, technology and banking capabilities that turn bold ideas into outcomes.
Join a team that brings urgency and rigor to every challenge and plays a direct role in driving growth for our clients and the communities we serve.
The VP of Payment Operations Manager will oversee the daily operations and support the long-term strategy of payments at the Bank which could include ACH, Wires, Real-Time Payments, FedNow, and Push to Card transactions. This position is responsible for ensuring processing for Clients, Originators and Processors are handled timely, efficiently, with proper redundancy, securely, and fully compliant with rules and regulations. The individual will be responsible for identifying trends in the market and working with senior leaders in the Payments organizations to ensure operational support for new payment options, new client onboarding, and sales support to enable revenue growth. Coordination, communication, and partnership across Payments, IT, VMO, and Operations teams will be a key factor to the success of the Payment Operations teams and leading the support of strategic business directives. This position will oversee staff in Wilmington, Sioux Falls, and Off-shore staff.
Key Responsibilities
  1. Creates a high-performance culture, emphasizing core management leadership initiatives and developing and executing on current and future strategies that align with strategic goals.
  2. Represents Payment Operations and effectively collaborate with important functional stakeholders including Payments, IT and VMO to provide operational solutions to strategic business needs. Identifies trends in the marketplace and work across senior leadership in the Payments space to demonstrate operational capabilities to meet client demands or future opportunities.
  3. Services client needs including presenting solutions for payment support and showcasing capabilities to enhance client experience. Effectively leads clients during onboarding process to ensure proper integration, testing, documentation and adherence to rules and regulations.
  4. Drives, ensures, and assists with the designing and monitoring of disaster recovery and business continuity plans and procedures for Payment Operations. Establishes monitoring parameters to provide an early warning of issues and/or problems with file transfer and vendor processes. Establishes appropriate escalation paths to ensure notification of and resolution of all issues.
  5. Provides management and oversight into the change management process for payment systems projects, conversions, and implementations. Works with payments teams and vendors to ensure future product releases cover changes in business needs and ensure testing and quality assurance are performed per department policies and procedures, documentation is updated, department staff are trained on new procedures or processes and system changes or client go-live events are communicated timely to all affected bank teams.
  6. Establishes monitoring of payment transaction and administration activities to detect issues and responds to problems quickly. Approves payment transactions requiring management approval levels.
  7. Oversees work between internal clients, vendors, and IT to resolve system and other technical issues affecting file processing. Determines scope of problem including identifying clients who may be impacted by the issue, estimated time to resolve issue, contact internal clients and provide status updates, and determines the need to switch to alternate or contingency processing workflow/platforms to meet processing deadlines. Alerts leadership to major issues and recommendations.
  8. Participates in all RFPs for 3rd party fintech providers to ensure all solutions will integrate smoothly with existing platforms and processes and to ensure that solutions can be supported by Payment Operations.
  9. Analyzes and monitors ongoing opportunities to maximize operational and systemic efficiencies and to reinforce core system and procedural redundancies. Presents recommendations to senior leadership to continually improve and enhance operational processes and technologies supporting Payment Operations.
  10. Partners with the systems development teams to build additional functionality, notifications, and other application and platform modifications.
  11. Maintains awareness of regulatory updates impacting payment types.
  12. Acts as the primary escalation contact for client relationship managers for elevated client issues.
  13. Performs other duties as assigned.
  14. Occasional travel (1-2 times a year between Wilmington, DE and Sioux Falls, SD).

Manager Responsibilities
  • Manages team of employees by overseeing day-to-day operations.
  • Sets high performance standards and manages team performance in accordance with HR policies and procedures.
  • Creates a flexible and energized work environment, fostering an atmosphere that enables employee trust and engagement.
  • Inspires confidence and motivates employees to perform at their best level.
  • Develops employees while effectively addressing performance issues.

Qualification Requirements
Education/Experience Requirements
  • Undergraduate degree in a related field or an equivalent combination of training and experience.
  • 12 years financial industry experience, with 7 years managing payment operations team with strict adherence to critical daily deadlines.
  • Payments accreditations such as Accredited ACH professional (AAP), Electronic Transactions Association (ETA) CPP, SWIFT, Accredited Payments Risk Professional, Certified Card Payments Professional, etc.

Preferred Qualifications
  • Position requires on-call availability until 4pmEST Sunday evening through 10pmEST Friday evening.
  • Strong working knowledge of payment rules and regulations.
  • Excellent accounting and reconcilement skills.
  • Working knowledge of one or more of the following systems is desired: SFTP vendor, in-house file movers, ACH platform, Wires platform, cash management system, any internal automated jobs, etc.
  • Excellent verbal, written, and interpersonal communication skills.
  • Must be able to drive through to resolve all issues.
  • Team player, able to work effectively in a team fostered, multi-tasking environment.
  • Excellent analytical abilities, exceptional detail-oriented focus, with ability to be a decisive, problem solver while working under pressure to resolve problems.
  • Position requires a flexible schedule, working afternoons and evenings.

Additional Information
This job will be open and accepting applications for a minimum of five days from the date it was posted.
Working at The Bancorp Bank, N.A. and Benefits Information: https://thebancorp.com/company/join-our-team/
Company Culture & Background Screening
Company Culture at The Bancorp Bank: https://www.thebancorp.com/company/company-culture/
The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.
Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.
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