Join a team that brings urgency and rigor to every challenge and plays a direct role in driving growth for our clients and the communities we serve. The VP of Payment Operations Manager will oversee ...
Join a team that brings urgency and rigor to every challenge and plays a direct role in driving growth for our clients and the communities we serve. The VP of Payment Operations Manager will oversee ...
Payment Operations Lead
Washington, DC · On-site
$40 - $45/hr
Qualifications * 5+ years of accounting, accounts payable, payment operations, or shared services experience. * Prior supervisory, team lead, or people management experience required. * Strong ...
Payment Operations Lead
Washington, DC · On-site
$40 - $45/hr
Qualifications * 5+ years of accounting, accounts payable, payment operations, or shared services experience. * Prior supervisory, team lead, or people management experience required. * Strong ...
Payment Operations Specialist
Salt Lake City, UT · Hybrid
$65K - $85K/yr
About the Job As part of Taulia Trade Technology operations, you will perform daily tasks in managing payment flows which directly deliver on critical customer business problems. This role is a ...
Payment Operations Specialist
Salt Lake City, UT · Hybrid
$65K - $85K/yr
About the Job As part of Taulia Trade Technology operations, you will perform daily tasks in managing payment flows which directly deliver on critical customer business problems. This role is a ...
Payment Operations Specialist
$46K - $61K/yr
Join TBK Bank! At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven ... Execute and monitor daily payment operations across multiple channels (ACH, wires, cards, RTP ...
Payment Operations Specialist
$46K - $61K/yr
Join TBK Bank! At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven ... Execute and monitor daily payment operations across multiple channels (ACH, wires, cards, RTP ...
Payment Operations Specialist
Albany, NY · On-site
Summary of Role: To provide a high level of support to both members and internal staff as it relates to the daily operations of payment operation functions, which include but are not limited to:
Payment Operations Specialist
Albany, NY · On-site
Summary of Role: To provide a high level of support to both members and internal staff as it relates to the daily operations of payment operation functions, which include but are not limited to:
Payment Operations Specialist
Dallas, TX · On-site
$50K - $68K/yr
Join TBK Bank! At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven ... Execute and monitor daily payment operations across multiple channels (ACH, wires, cards, RTP ...
Payment Operations Specialist
Dallas, TX · On-site
$50K - $68K/yr
Join TBK Bank! At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven ... Execute and monitor daily payment operations across multiple channels (ACH, wires, cards, RTP ...
Payment Operations Specialist
Bettendorf, IA · On-site
$46K - $61K/yr
Join TBK Bank! At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven ... Execute and monitor daily payment operations across multiple channels (ACH, wires, cards, RTP ...
Payment Operations Specialist
Bettendorf, IA · On-site
$46K - $61K/yr
Join TBK Bank! At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven ... Execute and monitor daily payment operations across multiple channels (ACH, wires, cards, RTP ...
The Director of Payments Risk & Dispute Management is responsible for overseeing and managing all ... What You'll Do: * Payment Operations & Strategy: Lead global payment processing operations ...
The Director of Payments Risk & Dispute Management is responsible for overseeing and managing all ... What You'll Do: * Payment Operations & Strategy: Lead global payment processing operations ...
Director, Payment Risk & Dispute Management
Oklahoma City, OK · On-site
$140K/yr
The Director of Payments Risk & Dispute Management is responsible for overseeing and managing all ... What You'll Do: * Payment Operations & Strategy: Lead global payment processing operations ...
Director, Payment Risk & Dispute Management
Oklahoma City, OK · On-site
$140K/yr
The Director of Payments Risk & Dispute Management is responsible for overseeing and managing all ... What You'll Do: * Payment Operations & Strategy: Lead global payment processing operations ...
Director of Operations
Mount Pleasant, MI · On-site
$100 - $150/hr
The Director of Operations is responsible for leading and optimizing the bank's operational ... Lead and manage a segment of the bank's operations, including deposit operations, fraud, payment ...
New
Director of Operations
Mount Pleasant, MI · On-site
$100 - $150/hr
The Director of Operations is responsible for leading and optimizing the bank's operational ... Lead and manage a segment of the bank's operations, including deposit operations, fraud, payment ...
New
AVP/VP Cards & Payment Operations
$140K - $180K/yr
... of satisfaction. Payments Operations · Direct operations for ACH, wire transfers, card transaction processing, payment settlements, exceptions, ATM operations, and shared branching services. · ...
Quick apply
AVP/VP Cards & Payment Operations
$140K - $180K/yr
... of satisfaction. Payments Operations · Direct operations for ACH, wire transfers, card transaction processing, payment settlements, exceptions, ATM operations, and shared branching services. · ...
... of payments, or operational SLA performance. * Direct experience with card-not-present and recurring payment flows, including processors, acquirers, issuers, card networks, digital wallets, stored ...
... of payments, or operational SLA performance. * Direct experience with card-not-present and recurring payment flows, including processors, acquirers, issuers, card networks, digital wallets, stored ...
... and payment risk, and producing key performance reporting. * 3 5 years as a Payment Operations ... Working knowledge of SAP or similar enterprise ERP systems for reconciliation and financial ...
New
... and payment risk, and producing key performance reporting. * 3 5 years as a Payment Operations ... Working knowledge of SAP or similar enterprise ERP systems for reconciliation and financial ...
New
... of payments, or operational SLA performance. * Direct experience with card-not-present and recurring payment flows, including processors, acquirers, issuers, card networks, digital wallets, stored ...
... of payments, or operational SLA performance. * Direct experience with card-not-present and recurring payment flows, including processors, acquirers, issuers, card networks, digital wallets, stored ...
Payment Operations Manager
San Francisco, CA · On-site
$150K - $180K/yr
This individual contributor role sits at the center of our payments ecosystem. Working with our key ... You won't have direct reports. You'll be a high performing individual contributor embedded in a ...
Payment Operations Manager
San Francisco, CA · On-site
$150K - $180K/yr
This individual contributor role sits at the center of our payments ecosystem. Working with our key ... You won't have direct reports. You'll be a high performing individual contributor embedded in a ...
With a global team of over 3,000 professionals, we're committed to creating a workplace where ... Target candidate backgrounds include payment operations, e-commerce trust & safety, or merchant ...
With a global team of over 3,000 professionals, we're committed to creating a workplace where ... Target candidate backgrounds include payment operations, e-commerce trust & safety, or merchant ...
Payment Operations Accountant
$50K - $70K/yr
Much of that work still depends on manual coordination across emails, spreadsheets, and phone calls ... As our Payment Operations Accountant, you'll help ensure the financial engine behind our platform ...
Payment Operations Accountant
$50K - $70K/yr
Much of that work still depends on manual coordination across emails, spreadsheets, and phone calls ... As our Payment Operations Accountant, you'll help ensure the financial engine behind our platform ...
Payment Operations Accountant
Columbus, OH · On-site
$50K - $70K/yr
Much of that work still depends on manual coordination across emails, spreadsheets, and phone calls ... As our Payment Operations Accountant, you'll help ensure the financial engine behind our platform ...
Payment Operations Accountant
Columbus, OH · On-site
$50K - $70K/yr
Much of that work still depends on manual coordination across emails, spreadsheets, and phone calls ... As our Payment Operations Accountant, you'll help ensure the financial engine behind our platform ...
Summary of Position: The Senior Payment Operations Analyst is a subject matter expert responsible for leading complex payment processing functions, ensuring operational integrity, and driving ...
Summary of Position: The Senior Payment Operations Analyst is a subject matter expert responsible for leading complex payment processing functions, ensuring operational integrity, and driving ...
VP, Payment Operations
Hillsboro, OR · Hybrid
$184K - $220K/yr
Description The VP, Payment Operations will provide modern strategic direction in growing the ... Hire, develop, and coach individual contributors, managers and directors to achieve high levels of ...
VP, Payment Operations
Hillsboro, OR · Hybrid
$184K - $220K/yr
Description The VP, Payment Operations will provide modern strategic direction in growing the ... Hire, develop, and coach individual contributors, managers and directors to achieve high levels of ...
Director Of Payment Operations information
See salary details
$34K - $47.2K
4% of jobs
$47.2K - $60.5K
8% of jobs
$60.5K - $73.7K
11% of jobs
$75.8K is the 25th percentile. Wages below this are outliers.
$73.7K - $86.9K
12% of jobs
$86.9K - $100.1K
14% of jobs
The median wage is $101.9K / yr.
$100.1K - $113.4K
12% of jobs
$113.4K - $126.6K
13% of jobs
$129.9K is the 75th percentile. Wages above this are outliers.
$126.6K - $139.8K
9% of jobs
$139.8K - $153K
9% of jobs
$153K - $166.3K
5% of jobs
$166.3K - $179.5K
3% of jobs
$34K
$107.7K
$179.5K
How much do director of payment operations jobs pay per year?
What does a director of payment operations do?
What are the key skills and qualifications needed to thrive as a director of payment operations, and why are they important?
What are some common challenges faced by a director of payment operations, and how can they be addressed?
What is the difference between Director Of Payment Operations vs Payment Processing Manager?
| Aspect | Director Of Payment Operations | Payment Processing Manager |
|---|---|---|
| Responsibilities | Oversees payment systems, strategy, compliance, and team leadership | Manages daily payment processing activities and team operations |
| Required Credentials | Typically requires a bachelor’s degree, experience in payments, and leadership skills | Requires a bachelor’s degree and experience in payment processing |
| Work Environment | Strategic, cross-departmental, leadership-focused | Operational, team management, process-focused |
| Industry Usage | Common in financial services, fintech, and banking | Used in payment processing companies and financial institutions |
The main difference is that the Director Of Payment Operations focuses on strategic oversight and leadership of payment systems, while the Payment Processing Manager handles daily processing activities and team management. Both roles require payment industry experience but differ in scope and seniority.

Full-time
Re-posted 25 days ago
Job description
Work Arrangement:
***This position is available as a hybrid position in our Sioux Falls, SD or Wilmington, DE office.***
At The Bancorp, we've spent more than 25 years driving innovation in the financial services industry. As one of the first banks to embrace fintech, we combine technology, expertise and a forward-looking approach to deliver creative, real-world solutions. We work side by side with our partners to help them grow and innovate with confidence. Across Fintech Solutions, Institutional Banking, Commercial Lending and Real Estate Bridge Lending, we provide the people, processes, technology and banking capabilities that turn bold ideas into outcomes.
Join a team that brings urgency and rigor to every challenge and plays a direct role in driving growth for our clients and the communities we serve.
The VP of Payment Operations Manager will oversee the daily operations and support the long-term strategy of payments at the Bank which could include ACH, Wires, Real-Time Payments, FedNow, and Push to Card transactions. This position is responsible for ensuring processing for Clients, Originators and Processors are handled timely, efficiently, with proper redundancy, securely, and fully compliant with rules and regulations. The individual will be responsible for identifying trends in the market and working with senior leaders in the Payments organizations to ensure operational support for new payment options, new client onboarding, and sales support to enable revenue growth. Coordination, communication, and partnership across Payments, IT, VMO, and Operations teams will be a key factor to the success of the Payment Operations teams and leading the support of strategic business directives. This position will oversee staff in Wilmington, Sioux Falls, and Off-shore staff.
Key Responsibilities
- Creates a high-performance culture, emphasizing core management leadership initiatives and developing and executing on current and future strategies that align with strategic goals.
- Represents Payment Operations and effectively collaborate with important functional stakeholders including Payments, IT and VMO to provide operational solutions to strategic business needs. Identifies trends in the marketplace and work across senior leadership in the Payments space to demonstrate operational capabilities to meet client demands or future opportunities.
- Services client needs including presenting solutions for payment support and showcasing capabilities to enhance client experience. Effectively leads clients during onboarding process to ensure proper integration, testing, documentation and adherence to rules and regulations.
- Drives, ensures, and assists with the designing and monitoring of disaster recovery and business continuity plans and procedures for Payment Operations. Establishes monitoring parameters to provide an early warning of issues and/or problems with file transfer and vendor processes. Establishes appropriate escalation paths to ensure notification of and resolution of all issues.
- Provides management and oversight into the change management process for payment systems projects, conversions, and implementations. Works with payments teams and vendors to ensure future product releases cover changes in business needs and ensure testing and quality assurance are performed per department policies and procedures, documentation is updated, department staff are trained on new procedures or processes and system changes or client go-live events are communicated timely to all affected bank teams.
- Establishes monitoring of payment transaction and administration activities to detect issues and responds to problems quickly. Approves payment transactions requiring management approval levels.
- Oversees work between internal clients, vendors, and IT to resolve system and other technical issues affecting file processing. Determines scope of problem including identifying clients who may be impacted by the issue, estimated time to resolve issue, contact internal clients and provide status updates, and determines the need to switch to alternate or contingency processing workflow/platforms to meet processing deadlines. Alerts leadership to major issues and recommendations.
- Participates in all RFPs for 3rd party fintech providers to ensure all solutions will integrate smoothly with existing platforms and processes and to ensure that solutions can be supported by Payment Operations.
- Analyzes and monitors ongoing opportunities to maximize operational and systemic efficiencies and to reinforce core system and procedural redundancies. Presents recommendations to senior leadership to continually improve and enhance operational processes and technologies supporting Payment Operations.
- Partners with the systems development teams to build additional functionality, notifications, and other application and platform modifications.
- Maintains awareness of regulatory updates impacting payment types.
- Acts as the primary escalation contact for client relationship managers for elevated client issues.
- Performs other duties as assigned.
- Occasional travel (1-2 times a year between Wilmington, DE and Sioux Falls, SD).
Manager Responsibilities
- Manages team of employees by overseeing day-to-day operations.
- Sets high performance standards and manages team performance in accordance with HR policies and procedures.
- Creates a flexible and energized work environment, fostering an atmosphere that enables employee trust and engagement.
- Inspires confidence and motivates employees to perform at their best level.
- Develops employees while effectively addressing performance issues.
Qualification Requirements
Education/Experience Requirements
- Undergraduate degree in a related field or an equivalent combination of training and experience.
- 12 years financial industry experience, with 7 years managing payment operations team with strict adherence to critical daily deadlines.
- Payments accreditations such as Accredited ACH professional (AAP), Electronic Transactions Association (ETA) CPP, SWIFT, Accredited Payments Risk Professional, Certified Card Payments Professional, etc.
Preferred Qualifications
- Position requires on-call availability until 4pmEST Sunday evening through 10pmEST Friday evening.
- Strong working knowledge of payment rules and regulations.
- Excellent accounting and reconcilement skills.
- Working knowledge of one or more of the following systems is desired: SFTP vendor, in-house file movers, ACH platform, Wires platform, cash management system, any internal automated jobs, etc.
- Excellent verbal, written, and interpersonal communication skills.
- Must be able to drive through to resolve all issues.
- Team player, able to work effectively in a team fostered, multi-tasking environment.
- Excellent analytical abilities, exceptional detail-oriented focus, with ability to be a decisive, problem solver while working under pressure to resolve problems.
- Position requires a flexible schedule, working afternoons and evenings.
Additional Information
This job will be open and accepting applications for a minimum of five days from the date it was posted.
Working at The Bancorp Bank, N.A. and Benefits Information: https://thebancorp.com/company/join-our-team/
Company Culture & Background Screening
Company Culture at The Bancorp Bank: https://www.thebancorp.com/company/company-culture/
The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.
Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.
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