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Director Of Payment Operations Jobs (NOW HIRING)

Signal of Memphis

Director of Operations

Memphis, TN · On-site

$70K - $75K/yr

Director of Operations Reports To: Franchise Owners, Regional Executive Director of Operations Pay rate: $70,000-75,000/yearly Location: Signal of Memphis [This role may involve supporting operations ...

Kairos Academies

Director of Operations

Saint Louis, MO · On-site

$70K/yr

Scholar payments and money collection * Direct supervision of office administrators and the school nurse, including coaching, performance management, scheduling, and time-off approval * Development ...

City Wide

Director of Operations

Kent, WA · On-site

Director of Operations This position is responsible for overseeing the operations and delivery of building-maintenance solutions (both janitorial and non-janitorial) provided to clients. The role ...

State of Washington

Director of Operations

Olympia, WA · Remote

$140K - $155K/yr

Director of Operations Agency: Washington State Office of Civil Legal Aid Job Type: Permanent Full-Time Salary: $140,000 - $155,000 Location: Washington State (location flexible; hybrid/remote work ...

Entrata

Director of Engineering, Payments

Lehi, UT · On-site

... payment acceptance, processing, disbursement, ledgering, settlement, reconciliation, refunds, returns, disputes, and exception handling. * Ensure platform architecture and operational practices ...

HRI Hospitality

Director of Operations

New Orleans, LA · On-site

DIRECTOR OF OPERATIONS Summary: The Director of Operations will be responsible for all aspects of operations at the hotel and reports to the General Manager. Therefore, the Director of Operations ...

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Director Of Payment Operations information

See salary details

$34K

$107.7K

$179.5K

How much do director of payment operations jobs pay per year?

As of Sep 15, 2026, the average yearly pay for director of payment operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of payment operations do?

A Director of Payment Operations oversees and manages all aspects of a company's payment processing functions. This role involves ensuring the smooth execution of transactions, maintaining compliance with regulatory standards, and optimizing payment systems for efficiency and security. They often lead teams responsible for payment reconciliation, fraud prevention, and vendor relationships. Additionally, they collaborate with other departments to implement new technologies and improve payment workflows. Their work is crucial in ensuring that financial transactions are timely, accurate, and secure.

What are some common challenges faced by a director of payment operations, and how can they be addressed?

A Director of Payment Operations often encounters challenges such as managing complex payment systems, ensuring compliance with evolving regulations, and handling high transaction volumes without errors. To address these, it’s crucial to implement robust risk management frameworks, stay updated on industry compliance standards (such as PCI DSS), and foster strong relationships with both internal teams and external partners. Continuous process improvement and investing in staff training are also vital strategies to maintain efficiency and accuracy in payment operations.

What are the key skills and qualifications needed to thrive as a director of payment operations, and why are they important?

To thrive as a Director Of Payment Operations, you need deep expertise in payment processing, financial controls, and regulatory compliance, typically supported by a bachelor’s or master’s degree in finance, accounting, or business. Familiarity with payment platforms, ERP systems, and industry certifications like NACHA or PCI DSS is often required. Strong leadership, problem-solving, and communication skills help in managing teams and collaborating with stakeholders. These capabilities ensure efficient, secure, and compliant payment operations vital to an organization’s financial integrity and customer satisfaction.

What is the difference between Director Of Payment Operations vs Payment Processing Manager?

AspectDirector Of Payment OperationsPayment Processing Manager
ResponsibilitiesOversees payment systems, strategy, compliance, and team leadershipManages daily payment processing activities and team operations
Required CredentialsTypically requires a bachelor’s degree, experience in payments, and leadership skillsRequires a bachelor’s degree and experience in payment processing
Work EnvironmentStrategic, cross-departmental, leadership-focusedOperational, team management, process-focused
Industry UsageCommon in financial services, fintech, and bankingUsed in payment processing companies and financial institutions

The main difference is that the Director Of Payment Operations focuses on strategic oversight and leadership of payment systems, while the Payment Processing Manager handles daily processing activities and team management. Both roles require payment industry experience but differ in scope and seniority.

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Director Of Payment Operations jobs near you
Infographic showing various Director Of Payment Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Operations

Jeffersonville, IN • On-site

General Hotels Corporation
Traveler Accommodation • 51 - 200 employees
Learn more about General Hotels Corporationexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Job description

Director of Operations
We are currently seeking a Director of Operations at the Hilton Garden Inn in Jeffersonville, Indiana. The Director of Operations will provide operational, accounting, administration and human resource assistance to Department Leaders.
Responsibilities
  • Conduct operational and brand standard training.
  • Conduct employee onboarding.
  • Adhere to all Hilton and General Hotels Corp, policies, procedures, and regulations.
  • Participate in the manager on duty program-Covering MOD shifts as Needed.
  • Ability to assist with food and beverage and housekeeping duties as needed in order to ensure guest satisfaction.
  • Review guest ledger, AR ledger, and deposit ledger to ensure all items are cleared in a timely manner.
  • Assist with hotel accounting and payroll.
  • Prepare and submit month end reporting based on the timeline set by the management company.
  • Manage all accounts receivable accounts, including setting up new accounts, sending invoices, posting payments, and making collection calls.
  • Filing all HR and Accounting Files. (physical and digital)
  • Work with the sales department to bill groups accounts accurately and timely.
  • Respond to all guest billing enquiries in a timely manner.
  • Performing administration duties for the Homewood Suites Keystone at the Crossing: answering Phones, replying to emails professionally and timely, effectively communicating with all department and team members.
  • Completing special projects
  • Order office stationery and supplies
  • Maintain a filing system for data on customers and external partners
  • Distribute incoming and outgoing mail

Core Competencies
  • Ability to learn a variety of different hotel property management systems.
  • Must respond quickly to guest as well as internal requests and follow up to ensure satisfaction.
  • Must maintain a high degree of confidentiality
  • Solid knowledge of office procedures
  • Experience with office management software MS Office (MS Excel and MS Word, specifically)
  • Strong organization skills with a problem-solving attitude
  • Excellent written and verbal communication skills
  • Attention to detail

Benefits
  • Medical, Dental, and Vision Insurance Options
  • Company Paid Life Insurance
  • Company Paid Telemedicine
  • Supplemental Life Insurance
  • 401(k) with company match
  • Earned Wage Access ("on demand pay") through PayActiv
  • Hotel Room Discounts
  • Company Paid Employee Assistance Program
  • Perks through Benefit Hub
  • Generous Time Off Package

Our hotel is managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.
General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

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