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Director Of Partner Relations Jobs (NOW HIRING)

ReturnPro

Director of Partner Operations

Miami, FL · On-site

Position Overview ReturnPro is seeking a Director of Partner Operations to lead the performance, integration, and governance of our external operational partners across Supply Chain, ReCommerce, and ...

myLaurel

Director of Partner Operations

Philadelphia, PA · On-site +1

$150K - $160K/yr

The Role We are urgently seeking a clinically-adept and highly experienced Director of Partner Operations to lead the strategic management and operational success of our key hospital and health ...

iHeartMedia

Director of Partner Sales

New York, NY

Katz Digital is seeking a Director of Partner Sales to join their team in New York. The Director role is responsible for facilitating and expanding audio and video demand from current and future ...

Learfield

Director, Partner Development

Dallas, TX · On-site

The Director of Partner Development leads a portfolio of Power 4 partnerships, working closely with the Vice President of Partner Development to drive growth, retention, and long-term partner ...

Learfield

Director, Partner Development

Dallas, TX · On-site

The Director of Partner Development leads a portfolio of Power 4 partnerships, working closely with the Vice President of Partner Development to drive growth, retention, and long-term partner ...

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Director Of Partner Relations information

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$52.5K

$146.1K

$247K

How much do director of partner relations jobs pay per year?

As of Jun 9, 2026, the average yearly pay for director of partner relations in the United States is $146,114.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,500.00 and $195,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Of Partner Relations, and why are they important?

To thrive as a Director Of Partner Relations, you need a strong background in relationship management, business development, and strategic planning, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM systems, partnership management platforms, and data analytics tools is commonly required. Exceptional interpersonal skills, negotiation prowess, and the ability to build trust are critical soft skills for this role. These skills are vital for successfully developing, maintaining, and maximizing strategic partnerships that drive business growth.

What does a Director of Partner Relations do?

A Director of Partner Relations is responsible for building, managing, and strengthening relationships between an organization and its external partners, such as vendors, clients, or strategic allies. They develop partnership strategies, oversee negotiations, and ensure that collaborations are mutually beneficial and aligned with company goals. Additionally, they often coordinate cross-functional teams to support partnership initiatives and resolve any issues that may arise. Their role is crucial in expanding the organization's network and driving business growth through successful partnerships.

What are the typical challenges faced by a Director of Partner Relations when managing multiple strategic partnerships?

A Director of Partner Relations often navigates the complexities of balancing the unique needs and expectations of multiple partners while aligning them with the organization's goals. Challenges can include ensuring consistent communication, resolving conflicts, and adapting to changing partner priorities. Success in this role requires strong negotiation skills, the ability to build trust quickly, and effective coordination across cross-functional teams such as sales, marketing, and product development. Proactive relationship management and clear documentation of agreements are key strategies for overcoming these challenges.

What is the difference between Director Of Partner Relations vs Partner Account Manager?

AspectDirector Of Partner RelationsPartner Account Manager
Primary FocusStrategic partnership development and long-term relationship managementManaging existing partner accounts and ensuring client satisfaction
ResponsibilitiesBuilding alliances, negotiating agreements, overseeing partner programsSupporting partners, resolving issues, upselling services
Work EnvironmentStrategic, cross-departmental collaboration, high-level negotiationsCustomer-focused, account management, client communication
Required SkillsRelationship building, negotiation, strategic planningCommunication, problem-solving, customer service

The Director Of Partner Relations typically handles high-level strategic partnerships and long-term collaborations, while the Partner Account Manager focuses on managing day-to-day partner accounts and ensuring ongoing satisfaction. Both roles require strong relationship skills but differ in scope and strategic involvement.

More about Director Of Partner Relations jobs
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Director Of Partner Relations jobs near you
Infographic showing various Director Of Partner Relations job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $146,114 per year, or $70.2 per hour.

Director of Partner Operations

ReturnPro

Miami, FL • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Position Overview
ReturnPro is seeking a Director of Partner Operations to lead the performance, integration, and governance of our external operational partners across Supply Chain, ReCommerce, and Logistics. This role is responsible for ensuring that partner relationships deliver measurable business value through strong operational discipline, clear performance standards, and consistent execution. The Director will own partner performance management across service levels, cost efficiency, labor productivity, quality outcomes, and systems alignment. This leader will work cross-functionally with Operations, Supply Chain, Technology, Finance, and People & Culture to ensure partners are set up for success, held accountable, and continuously improved. This is a high-impact role focused on driving operational excellence, scalability, and consistency across a growing partner ecosystem.
Responsibilities
  • Establish, monitor, and enforce partner SLAs and KPIs aligned with ReturnPro's operational and financial goals
  • Build performance scorecards and conduct regular partner business reviews
  • Identify performance gaps and drive corrective action plans
  • Monitor partner cost structures, productivity metrics, and operational efficiency
  • Partner with Finance and Operations to identify cost savings opportunities and optimize labor utilization
  • Ensure partners meet agreed productivity and throughput standards
  • Develop and maintain quality assurance frameworks for partner operations
  • Lead audits and site reviews to ensure adherence to ReturnPro standards, processes, and compliance requirements
  • Address quality issues with structured root cause analysis and improvement plans
  • Oversee operational coordination related to international shipments, including export/import process alignment with partners
  • Ensure documentation, compliance, and process consistency across cross-border movements
  • Collaborate with Supply Chain and Logistics teams to minimize delays and risk
  • Ensure partners are integrated into ReturnPro systems, tools, and reporting structures
  • Drive process standardization across partner sites
  • Work closely with Technology teams to support implementation, adoption, and optimization of operational platforms
  • Lead structured onboarding processes for new partners, including operational readiness, system integration, and performance expectations
  • Ensure smooth transitions when partners are ramping up or exiting, minimizing operational disruption
  • Maintain documentation, playbooks, and onboarding frameworks for scalability

Required:
  • Bachelor's degree in Operations, Supply Chain, Business, or related field (MBA preferred)
  • 8-12+ years of experience in operations, supply chain, partner/vendor management, or logistics environments
  • Proven experience managing third-party partners or 3PL relationships at scale
  • Strong background in performance management, SLA governance, and operational metrics
  • Experience in cost optimization, labor productivity analysis, and operational efficiency initiatives
  • Familiarity with quality systems, audits, and process standardization
  • Experience working with international logistics/export-import coordination preferred

Apply