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Director Of Operations Excellence Jobs (NOW HIRING)

Uline

Director of Operations

Ontario, CA · On-site

$300K - $375K/yr

  • Medical

  • Retirement

  • PTO

Director of Operations Pay from $300,000 to $375,000 per year California Branch 4810 South Hellman ... Drive operational excellence, using data and reporting to identify improvement opportunities and ...

AppJaxx

Director of Operations

Houston, TX · On-site

As we continue to expand, we are seeking a Director of Operations to strengthen internal systems, enhance delivery workflows, and support the company in achieving operational excellence. Position ...

Socket.dev

Director Of Operations

Cape Saint Claire, MD · On-site

$90 - $130/hr

  • Medical

  • Retirement

  • PTO

Build Operational Excellence. The Goddard School of Annapolis is seeking a results-driven Director of Operations to help launch and lead a brand-new, state-of-the-art early childhood school. This is ...

Tacodeli Holdings, Inc

Director of Operations

Austin, TX · On-site

$120 - $180/hr

Tacodeli is looking for a hands‑on Director of Operations to lead our restaurants with heart ... Drive operational excellence across all locations * Turn strategy into clear plans and hold teams ...

Chick-fil-A

Director of Operations

Fairview Park, OH · On-site

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • PTO

Chick-fil-A - Immediate Director of Operations In Training Are you ready to lead a team with a passion for service and excellence? Do you thrive in a dynamic environment that values growth and ...

BCR Environmental

Director of Operations

Jacksonville, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Director of Operations will oversee the full project lifecycle from contract initiation through ... Lead the company's operational excellence strategy by implementing Lean Six Sigma principles ...

BCR Environmental

Director of Operations

Jacksonville, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Director of Operations will oversee the full project lifecycle from contract initiation through ... Lead the company's operational excellence strategy by implementing Lean Six Sigma principles ...

Bon Appetit

Director of Operations

Mountain View, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

* We are hiring immediately for a Director of Operations position. * Location: Mountain View, CA ... Drives a culture of excellence, accountability, compassion and safety while maintaining a passion ...

McDonald's

Director of Operations

Jacksonville, FL · On-site

Director of Operations McDonald's Franchise Operations | Gerena Food Management Corporation About ... We are committed to operational excellence, food safety, and delivering the highest standards of ...

Papa Johns Pizza

Director of Operations

Boston, MA · On-site

We are looking for Director of Operations who will have the overall responsibility for overseeing ... Accountable for coaching and training RGMs, AMs and Shift supervisors for operational excellence ...

VirTra

Director of Operations

Chandler, AZ · On-site

$160 - $210/hr

The Director of Operations drives continuous improvement initiatives, operational excellence, capacity planning, and cross‑functional collaboration to meet customer requirements, business ...

McDonald's

Director of Operations

Jacksonville, FL · On-site

Director of Operations McDonald's Franchise Operations | Gerena Food Management Corporation About ... We are committed to operational excellence, food safety, and delivering the highest standards of ...

McDonald's

Director of Operations

Jacksonville, FL · On-site

Director of Operations McDonald's Franchise Operations | Gerena Food Management Corporation About ... We are committed to operational excellence, food safety, and delivering the highest standards of ...

McDonald's

Director of Operations

Jacksonville, FL · On-site

Director of Operations McDonald's Franchise Operations | Gerena Food Management Corporation About ... We are committed to operational excellence, food safety, and delivering the highest standards of ...

Socket.dev

Director of Operations

Fort Lauderdale, FL · On-site

$150 - $190/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Director of Operations (Sound Income Strategies, RIA) Location & Hours: Fort Lauderdale, FL ... If you're passionate about operational excellence and enjoy solving complex business challenges in ...

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Director Of Operations Excellence information

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$34K

$107.7K

$179.5K

How much do director of operations excellence jobs pay per year?

As of Aug 17, 2026, the average yearly pay for director of operations excellence in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a director of operations excellence?

A Director of Operations Excellence is a senior leader responsible for improving the efficiency, effectiveness, and quality of a company’s operations. They develop and implement best practices, streamline processes, and drive continuous improvement initiatives across the organization. This role often collaborates with various departments to ensure that operational strategies align with business goals and deliver measurable outcomes. Ultimately, the Director of Operations Excellence helps organizations achieve higher productivity, reduce costs, and maintain high standards of service or product delivery.

How does a director of operations excellence typically collaborate with cross-functional teams to drive process improvements?

A Director of Operations Excellence works closely with teams across departments such as production, quality, supply chain, and IT to identify inefficiencies and implement best practices. This role often leads cross-functional workshops, facilitates communication among stakeholders, and ensures alignment between strategic goals and operational initiatives. By fostering a culture of continuous improvement and using data-driven methodologies like Lean or Six Sigma, the Director helps teams break down silos and achieve measurable improvements in productivity and quality.

What are the key skills and qualifications needed to thrive as a director of operations excellence, and why are they important?

To thrive as a Director of Operations Excellence, you need expertise in process improvement, project management, and operational strategy, often supported by a degree in business or engineering and experience in Lean Six Sigma methodologies. Familiarity with ERP systems, data analytics tools, and relevant certifications like Lean Six Sigma Black Belt are typically required. Exceptional leadership, communication, and change management skills help drive cross-functional collaboration and foster a culture of continuous improvement. These capabilities are crucial for optimizing organizational performance, ensuring efficient operations, and sustaining competitive advantage.

What is the difference between Director Of Operations Excellence vs Operations Manager?

AspectDirector Of Operations ExcellenceOperations Manager
ResponsibilitiesFocuses on process improvement, quality management, and strategic initiatives to enhance operational efficiency across departments.Oversees daily operations, manages teams, and ensures operational targets are met within specific departments.
Required CredentialsBachelor's or master's in business, operations, or related fields; certifications like Lean, Six Sigma often preferred.Bachelor's degree in business or related field; experience in operations management.
Work EnvironmentStrategic, cross-departmental, often involved in continuous improvement projects.Hands-on, department-focused, managing staff and daily workflows.
Industry UsageCommon in large organizations emphasizing process optimization and quality standards.Widely used in various industries for operational oversight.

The main difference lies in scope and focus: the Director Of Operations Excellence concentrates on strategic process improvements and quality initiatives, while the Operations Manager handles daily operational management within specific departments.

Is a director of operations a high position?

A Director of Operations is a senior leadership role responsible for overseeing company processes, strategic planning, and operational efficiency. It is considered a high-level position often reporting to executive management and requiring extensive experience and leadership skills.
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Director Of Operations Excellence jobs near you
Infographic showing various Director Of Operations Excellence job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director, Operations Excellence

Servpro Industries, LLC

Gallatin, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Servpro rating

6.0

Company rating: 6.0 out of 10

Based on 319 frontline employees who took The Breakroom Quiz

24th of 59 rated cleaning companies

Job description

What we offer
  • Excellent health benefits plan, which includes medical, vision and dental options
  • 401(k) with company match
  • Company profit sharing plan
  • Generous paid time-off and paid holidays
  • Paid parental leave
  • 2 free on-site fitness rooms
  • Employee Assistance Program
  • Employee Resource Groups
  • Personal and professional development program

Job Summary
The Director, Operations Excellence is responsible for driving continuous improvement and operational excellence within the Strategic Operations Division. This role focuses on mapping processes, defining standards for supported categories (e.g., Construction, Roofing, Disaster Response, Restoration, etc.), and identifying technology solutions to enhance these processes. A key objective of this role is to conduct testing and feedback initiatives through User Acceptance Testing (UAT) internally and administering Beta Testing with select franchisees. The Director will also support, track, and manage the Strategic Operations Division project portfolio, ensuring alignment with the company's strategic goals. This position reports to the Vice President, Strategic Operations.
You will
  • Manage the execution of key deliverables related to process mapping and standards definition for supported categories.
  • Assign and execute supporting tasks based upon the strategic direction and priorities for operations excellence initiatives with the goal of driving continuous improvement.
  • Maintain a focus on industry developments and trends to anticipate changes and new requirements for technology solutions and process standards.
  • Coordinate with HQ departments to ensure all operations excellence initiatives are vetted, goals are clearly defined, training resources are created to the defined programs/processes and delivered to the Field Operations division for proper deployment to the field.
  • Coordinate with the Information Systems team to provide guidance on the business priorities for technological improvements as identified by operations excellence initiatives.
  • Develop and execute internal User Acceptance Testing (UAT) and Franchise Testing (Pilot or Beta) protocols for all items delivered to the field, including clearly identified and communicated success criteria and administering the selection process for Pilot or Beta testers.
  • Contribute to discussions with company divisions and executives that consist of business insight associated with the strategic initiatives of the company.
  • Assist with SLT, OLT and division communication and reporting of operations excellence activities that may impact the broader group.
  • Be prepared to execute other duties as assigned based on the needs of the division and the company.

You have
  • A minimum of five years' experience in operations and strategy, with a proven ability to lead with influence in a cross-functional and complex environment within both SERVPRO® Headquarters (HQ) and the franchisees.
  • Demonstrates integrity, tact, diplomacy, and commitment to SERVPRO®'s values.
  • Strong interpersonal and leadership skills with ability to effectively collaborate with multiple levels within the organization.
  • "Passion to serve" franchisees through consultative skills.
  • Technical skills include specialized knowledge and expertise in using data analysis to improve workflows, development, researching, prototyping, and troubleshooting. Project management involving the planning and organizing of a company's resources to move a specific task, event, or duty toward completion are critical in this role.
  • Computer skills include a WorkCenter™ 2.0 or equivalent franchise operating system platform, Salesforce, Tableau Software, Verisk Software, and MS Office software.
  • Analytical skills of gathering data, analyzing it, deciphering the meaning, and presenting it. Additionally, forecasting, data presentation, resource management, data and metrics interpreting, reporting, diagnostics, and creativity skills are necessary.
  • Marketing skills, including the general knowledge of sales, advertising, and consumer research, as well as a digital skill required for success in modern-day online marketing.
  • Presentation skills, including the ability to facilitate presentations or executive level report-outs. Hard skills in this area should include visual communication, slideshows, research, data analysis, reporting, persuasion, and graphic design.
  • Management skills necessary for this position are fundamental business knowledge of budgeting, project management, hiring, finance, office management skills, resource coordination, new business development, negotiating, and planning. Strong business acumen, financial skills, and analytical abilities. Strong organizational and time management skills, including ability to meet deadlines and balance competing demands.
  • Excellent written and oral communication skills, especially in conveying technical concepts to non-technical audience.
  • Strong attention to detail to ensure accuracy and provide validation of results.
  • Intellectual curiosity, along with excellent critical thinking skills, to be able to disaggregate issues, identify root causes and recommend solutions.

Education
  • Bachelor's Degree required in Economics, Business Administration, Finance or the equivalent combination of education, training, and work experience.

About SERVPRO
For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.
SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

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