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Director Of Operations Excellence Jobs (NOW HIRING)

OncoHealth

Director of Operations Excellence

About the Role The Director of Operations Excellence will lead the design, development and continuous improvement of non-clinical operations processes within our utilization management business unit.

Waxy's

Director of Operations

Brookline, MA

The Director of Operations will; - Be required to deliver quality-focused results in operational excellence, building talented teams, P&L management, strategic planning and brand positioning. - Be an ...

Chick-fil-A

Director of Operations

Atlanta, GA · On-site

$22 - $25/hr

Chick-fil-A Ponce & Boulevard is seeking a highly motivated and experienced Director of Operations to lead restaurant operations with excellence, accountability, and vision. This leader will oversee ...

Chick-fil-A

Director of Operations

Atlanta, GA

$22 - $25/hr

Chick-fil-A Ponce & Boulevard is seeking a highly motivated and experienced Director of Operations to lead restaurant operations with excellence, accountability, and vision. This leader will oversee ...

OuterFactor

Director of Operations

Galesburg, MI · On-site

Director of Operations Location: Galesburg, MI (On-site) Department: Operations Leadership ... This is your opportunity to define operational excellence at a company built for long-term impact.

Relevante, Inc.

Director of Operations

Paterson, NJ · On-site

The company specializes in complex aluminum casting and machining solutions with a strong focus on quality, operational excellence, continuous improvement, and customer satisfaction. This Director of ...

DeWys Metal Solutions

Director of Operations

Marne, MI · On-site

The Director of Operations will champion operational excellence through lean manufacturing principles, cross-functional collaboration, workforce development, and scalable systems that support the ...

Verto People

Be Seen First

Director of Operations

Dickinson, ND · On-site

$150K - $200K/yr

Director of Operations North Dakota - Conduct quarterly visits to operational sites across the ... operational excellence across multiple sites. This role will involve quarterly visits to sites ...

New

Museum of Ice Cream

Director of Operations

Orlando, FL · On-site

Museum of Ice Cream is looking for our next Director of Operations to join our fun-filled team. You ... You demand quality and excellence from direct reports and their reports * Ensures labor and ...

Chick-fil-A

Director of Operations

Cleveland, OH

$16 - $20/hr

Chick-fil-A - Immediate Director of Operations In Training Are you ready to lead a team with a passion for service and excellence? Do you thrive in a dynamic environment that values growth and ...

Aluma Home Care

Director of Operations

Manchester, NH · On-site

Foster a culture of excellence, professionalism, and client-centered care. Supervisory Responsibilities The Director of Operations may directly supervise: * Care Coordinators * Scheduling Staff

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How much do director of operations excellence jobs pay per year?

As of Jun 10, 2026, the average yearly pay for director of operations excellence in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

How does a Director of Operations Excellence typically collaborate with cross-functional teams to drive process improvements?

A Director of Operations Excellence works closely with teams across departments such as production, quality, supply chain, and IT to identify inefficiencies and implement best practices. This role often leads cross-functional workshops, facilitates communication among stakeholders, and ensures alignment between strategic goals and operational initiatives. By fostering a culture of continuous improvement and using data-driven methodologies like Lean or Six Sigma, the Director helps teams break down silos and achieve measurable improvements in productivity and quality.

What are the key skills and qualifications needed to thrive as a Director of Operations Excellence, and why are they important?

To thrive as a Director of Operations Excellence, you need expertise in process improvement, project management, and operational strategy, often supported by a degree in business or engineering and experience in Lean Six Sigma methodologies. Familiarity with ERP systems, data analytics tools, and relevant certifications like Lean Six Sigma Black Belt are typically required. Exceptional leadership, communication, and change management skills help drive cross-functional collaboration and foster a culture of continuous improvement. These capabilities are crucial for optimizing organizational performance, ensuring efficient operations, and sustaining competitive advantage.

What is the difference between Director Of Operations Excellence vs Operations Manager?

AspectDirector Of Operations ExcellenceOperations Manager
ResponsibilitiesFocuses on process improvement, quality management, and strategic initiatives to enhance operational efficiency across departments.Oversees daily operations, manages teams, and ensures operational targets are met within specific departments.
Required CredentialsBachelor's or master's in business, operations, or related fields; certifications like Lean, Six Sigma often preferred.Bachelor's degree in business or related field; experience in operations management.
Work EnvironmentStrategic, cross-departmental, often involved in continuous improvement projects.Hands-on, department-focused, managing staff and daily workflows.
Industry UsageCommon in large organizations emphasizing process optimization and quality standards.Widely used in various industries for operational oversight.

The main difference lies in scope and focus: the Director Of Operations Excellence concentrates on strategic process improvements and quality initiatives, while the Operations Manager handles daily operational management within specific departments.

What is a Director of Operations Excellence?

A Director of Operations Excellence is a senior leader responsible for improving the efficiency, effectiveness, and quality of a company’s operations. They develop and implement best practices, streamline processes, and drive continuous improvement initiatives across the organization. This role often collaborates with various departments to ensure that operational strategies align with business goals and deliver measurable outcomes. Ultimately, the Director of Operations Excellence helps organizations achieve higher productivity, reduce costs, and maintain high standards of service or product delivery.
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Director Of Operations Excellence jobs near you
Director of Operations Excellence

Director of Operations Excellence

Greater Lawrence Family Health Center

Methuen, MA • On-site

Full-time

Posted 13 hours ago

Job description

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.
GLFHC is currently seeking a Director, Operation Excellence to join our team. Reporting to the Senior Vice President, Chief Operations Officer, the Director of Operations Excellence (OE) leads the strategy development, implementation, and management of Operations Excellence at Greater Lawrence Family Health Center. This role ensures that the organization's training programs, methodologies, and tools for project management, process design, and process improvement are effective, sustainable, and aligned with organizational goals.
The Director of Operations Excellence is responsible for driving organization-wide operational performance, leading strategic improvement initiatives, and embedding a culture of continuous improvement across the organization. This position partners closely with executive leadership to standardize processes, improve operational efficiency, strengthen organizational capabilities, and support achievement of strategic and operational objectives.
Key Responsibilities
Operations Excellence Leadership
  • Lead the development, implementation, and sustainability of the organization's Operations Excellence strategy.
  • Drive organization-wide adoption of continuous improvement methodologies and principles.
  • Lead or oversee mission-critical strategic and operational improvement initiatives.
  • Develop and implement enterprise-level work processes, systems, and project management standards.
  • Identify organizational risks and develop mitigation and risk management plans.
  • Diagnose operational inefficiencies and collaborate with stakeholders to implement solutions.
  • Facilitate execution of the Strategic Plan through development of goals, objectives, metrics, and performance tracking.
  • Standardize methodologies and tools for project management, process design, and process improvement.
  • Build organizational capability and OE expertise across departments.
Business Management
  • Oversee a matrixed Operations Excellence structure, including Champions, Belts, and Project Managers.
  • Ensure alignment of OE initiatives with strategic and operational priorities.
  • Develop, direct, and deliver internal OE and Lean Six Sigma training programs.
  • Monitor and report key performance indicators (KPIs) and OE dashboard metrics to senior leadership.
  • Support operational decision-making through data analysis, reporting, and performance management.
Leadership Competencies
  • Establish and communicate a shared vision aligned with organizational values and goals.
  • Foster employee engagement, accountability, professional development, and succession planning.
  • Build collaborative, high-performing teams across departments and functions.
  • Develop and maintain strong professional relationships based on trust and respect.
  • Promote service excellence and continuously improve patient, employee, and customer experience.
  • Drive innovation, continuous improvement, and organizational change management.
  • Demonstrate strong business acumen to achieve operational, financial, quality, and service outcomes.
  • Ensure compliance with all organizational policies, procedures, and regulatory requirements.
Qualifications
  • 7-10 years of process improvement experience.
  • 7-10 years of leadership and management experience.
  • Demonstrated experience leading cross-functional teams and managing large-scale organizational initiatives.
  • Proven project management experience leading more than 20 projects.
  • Experience coaching and mentoring Lean Six Sigma practitioners, including Champions, Belts, and Project Managers.
  • Strong facilitation, communication, and interpersonal skills with the ability to effectively engage senior leadership.
  • Demonstrated ability to design, develop, and implement process improvement initiatives across an organization.
  • Strong consultative, relationship-building, and collaboration skills.
  • Lean Six Sigma Master Black Belt certification preferred.
  • Extensive experience training Lean Six Sigma practitioners.
  • Extensive experience deploying process improvement methodologies organization-wide.
  • Experience leading more than 100 projects, including enterprise-wide strategic initiatives.
  • P&L management experience preferred.
Education
  • Bachelor's degree (BS/BA) required.
  • Master's degree or MBA preferred.

GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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