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Director Of Internal Operations Jobs (NOW HIRING)

Set Active

Director of Operations

Beverly Hills, CA

About the Role The Director of Operations will oversee all operational functions across logistics ... Lead internal operational meetings, including drop day prep and monthly performance reviews; create ...

Airlink, Inc.

Director of Operations

Washington, DC · Hybrid

$100K - $140K/yr

Position Summary Airlink's Director of Operations is responsible for the day-to-day management of the organization's internal operations. This is a hands-on leadership role that requires both ...

MIRATECH Corporation

Director of Operations

Tulsa, OK · On-site

The Director of Operations serves as the operational integrator for MIRATECH's Tulsa-based functions, aligning internal manufacturing, external manufacturing, planning/project coordination, inventory ...

blueStone

Operations Director

Modesto, CA · On-site

Develop Knowledge of internal Products and Services: Develop an understanding of internal products and services applicable to the Director's accounts and others. Keep up with changes in the ...

City of New York

Director of Operations

Manhattan, NY · On-site

The Director of Operations is responsible for overseeing the day-to-day operations of MOIA and ... The role ensures that resources are allocated effectively, internal processes are clear and ...

Flex Ltd.

Director of Operations

Dallas, TX · On-site

Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach ... Director, Operations located in Dallas, TX Reporting to the General Manager the Director ...

DSRT SURF

Director of Operations

Palm Desert, CA · On-site

$100K - $120K/yr

What You'll Do The Director of Operations is a senior cross-functional role that reports directly to the Vice President and General Manager. This is not a department head role - it is the role that ...

Waxy's

Director of Operations

Brookline, MA · On-site

The Director of Operations will; - Be required to deliver quality-focused results in operational ... internal monetary control measures - Show a commitment to follow all internal product control ...

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Director Of Internal Operations information

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$34K

$107.7K

$179.5K

How much do director of internal operations jobs pay per year?

As of Jul 12, 2026, the average yearly pay for director of internal operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Internal Operations vs Operations Manager?

AspectDirector Of Internal OperationsOperations Manager
ResponsibilitiesOversees internal processes, strategic planning, and cross-department coordinationManages daily operations, team supervision, and process implementation
CredentialsBachelor's degree; often advanced degrees or certifications in management or businessBachelor's degree; relevant experience in operations management
Work EnvironmentStrategic, executive-level setting within organizationsHands-on management in operational departments
Industry UsageCommon in large organizations across various industriesWidely used in companies of all sizes for operational oversight

The main difference is that the Director Of Internal Operations focuses on strategic planning and internal process optimization at an executive level, while the Operations Manager handles daily operational activities and team management. Both roles require relevant experience and credentials, but their scope and focus differ significantly.

What does a Director of Internal Operations do?

A Director of Internal Operations oversees and manages the internal processes, systems, and resources of an organization to ensure efficiency and effectiveness. This role typically involves coordinating between departments, streamlining workflows, implementing best practices, and monitoring key performance indicators. The Director is responsible for identifying areas of improvement, ensuring compliance with company policies, and supporting overall business objectives. They often work closely with executive leadership to align internal operations with the organization's strategic goals.

What are the key skills and qualifications needed to thrive as a Director of Internal Operations, and why are they important?

To thrive as a Director of Internal Operations, you need strong leadership, organizational management, and process optimization skills, often supported by a degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management tools, and relevant certifications like PMP or Six Sigma is highly valued. Strategic thinking, excellent communication, and problem-solving abilities are vital soft skills for this role. These competencies enable effective coordination of internal processes, drive operational efficiency, and support organizational growth.

How does a Director of Internal Operations typically collaborate with other departments to drive organizational efficiency?

A Director of Internal Operations works closely with leaders from various departments—such as HR, finance, IT, and facilities—to ensure seamless coordination of processes and initiatives. This role often involves facilitating cross-departmental meetings to identify inefficiencies, developing and standardizing operating procedures, and implementing best practices that support overall business objectives. Maintaining strong communication and building productive relationships across teams is essential for anticipating challenges and driving continuous improvement. Effective collaboration not only streamlines workflows but also fosters a culture of transparency and accountability throughout the organization.
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Director Of Internal Operations jobs near you
Infographic showing various Director Of Internal Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Operations

Set Active

Beverly Hills, CA

Full-time

Re-posted 25 days ago

Job description

About SET Active

SET creates athleisure designed for what's next. Founded on the belief that style and comfort shouldn't be mutually exclusive, the brand offers versatile pieces that transition seamlessly from workout to weekend, meeting to coffee run. Blurring the line between form and function, SET designs for the everyday girl's ever-changing schedule.

About the Role

The Director of Operations will oversee all operational functions across logistics, fulfillment, 3PL management, e-commerce operations, and alternative sales channels. This role is both strategic and hands-on-responsible for building scalable systems, managing external partners, leading cross-functional initiatives, and ensuring flawless execution across drops, launches, and ongoing operations.

You will serve as the connective tissue between Production, Planning, E-Commerce, Customer Service, and external logistics partners, ensuring efficiency, accountability, and operational excellence company-wide.

Key Responsibilities

1. General Operations & Cross-Functional Leadership

  • Own operational execution across all sales platforms, including Shopify, Loop, Flip Shop, and TikTok Shop.
  • Organize and lead drop preparation meetings, including agenda setting, cross-functional alignment, and follow-up ownership.
  • Develop, maintain, and execute contingency plans for supply chain disruptions or operational risks.
  • Lead internal operational meetings, including drop day prep and monthly performance reviews; create and present decks with key insights and action items.

2. 3PL & Fulfillment Management

  • Own the full relationship and performance management of the 3PL.
  • Oversee inbound receiving accuracy, outbound shipping SLAs, and fulfillment timelines.
  • Manage customer service escalations related to fulfillment and shipping issues.
  • Upload and manage manual orders for wholesale and retail partners.
  • Review, approve, and track all 3PL invoices.
  • Ensure warehouse supplies (poly-mailers, boxes, etc.) are stocked and reordered as needed.
  •  

3. Logistics & Freight Management

  • Serve as primary liaison between internal teams and external logistics partners (freight forwarders, ocean carriers, parcel carriers, and 3PL).
  • Plan, schedule, and track all international shipments from China to the LA 3PL via air and sea.
  • Analyze shipping methods to optimize cost, timing, and volume.
  • Schedule inbound delivery appointments with the 3PL.
  • Track, log, and reconcile all freight, duty, and landed cost data by PO.
  • Oversee import documentation, freight audits, and packing list accuracy (SKUs, quantities, classifications).
  • Coordinate closely with Production to align timelines and ensure delivery targets are met.
  • Manage all gifting logistics, including tracking, documentation, and internal visibility.
  • Provide gifting and bulk shipment trackers to internal teams weekly for upcoming drops.

4. Alternative Sales Channels & Customer Experience

  • Oversee the Customer Service function.
  • Support operational needs across wholesale, retail, and pop-up channels.
  • Partner closely with Customer Service to review qualitative and quantitative feedback and implement operational improvements.
  • Identify trends, friction points, and opportunities to improve customer experience and operational efficiency.

5. Returns & Reverse Logistics

  • Serve as primary owner of the returns platform and relationship.
  • Analyze performance and evaluate alternative solutions to ensure best fit for the business.
  • Lead troubleshooting and resolution of internal issues with the returns platform.
  • Communicate updates, changes, and improvements to internal teams.

6. Compliance, Insurance & Risk Management

  • Oversee company-wide insurance policies, ensuring coverage is current and compliant.
  • Distribute Certificates of Insurance (COIs) to internal teams and partners as needed.
  • Support annual audits in partnership with HR and Finance.

7. SOPs, Process Improvement & Documentation

  • Identify inefficiencies, bottlenecks, and risks across operational workflows.
  • Revise existing processes to improve speed, accuracy, and scalability.
  • Create and maintain SOP documentation for all critical operational processes.

Qualifications

  • 7+ years of operations, logistics, or supply chain experience within apparel, retail, or consumer goods.
  • Strong understanding of DTC and omnichannel operations.
  • Highly organized with exceptional project management skills.
  • Data-driven mindset with strong analytical and reporting capabilities.
  • Experience managing teams and external partners.
  • Comfortable operating in a fast-paced, high-growth environment.

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