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Director Of Collections Jobs in Raleigh, NC (NOW HIRING)

Support assessment and updates of collections and collections processes * Cataloging, metadata, and ... Perform other job-related duties as assigned or directed Qualifications Required: Current ...

Accounting Assistant

Raleigh, NC · On-site

$19 - $24.75/hr

The role reports directly to the Director of Finance. At a Glance Job Title Accounting Assistant ... Conduct collections follow-up with clients and vendors - Support month-end close activities ...

Accounting Assistant

Raleigh, NC · On-site

$19 - $24.75/hr

The role reports directly to the Director of Finance. At a Glance Job Title Accounting Assistant ... Conduct collections follow-up with clients and vendors - Support month-end close activities ...

Accounting Assistant

Raleigh, NC

$19 - $24.75/hr

The role reports directly to the Director of Finance. At a Glance Job Title Accounting Assistant ... Conduct collections follow-up with clients and vendors - Support month-end close activities ...

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Director Of Collections information

See Raleigh, NC salary details

$55.4K

$98.3K

$159.4K

How much do director of collections jobs pay per year?

As of Jul 12, 2026, the average yearly pay for director of collections in Raleigh, NC is $98,341.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,800.00 and $107,400.00 per year, depending on experience, location, and employer.

What does a Director of Collections do?

A Director of Collections oversees the strategy, management, and performance of a company's collections department. They are responsible for developing and implementing policies to ensure the efficient recovery of outstanding debts while maintaining positive relationships with clients. This role typically involves leading a team of collections professionals, analyzing collection data, ensuring compliance with legal regulations, and collaborating with other departments to improve collection processes. The Director of Collections also establishes targets and monitors key performance indicators to optimize the department's effectiveness.

What is the difference between Director Of Collections vs Collections Manager?

AspectDirector Of CollectionsCollections Manager
Required CredentialsBachelor's degree, experience in collections, leadership skillsBachelor's degree, experience in collections, team management
Work EnvironmentStrategic planning, policy development, senior managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit companies, healthcare providers
Common Search & ComparisonHigher-level strategic roleOperational management role

The main difference between a Director Of Collections and a Collections Manager lies in their scope and responsibilities. The Director focuses on strategic planning, policy development, and overseeing the entire collections department at a senior level. In contrast, the Collections Manager handles daily operations, manages collections teams, and ensures targets are met. Both roles require relevant experience and credentials, but the Director's role is more strategic and leadership-oriented, while the Manager's role is more operational.

What are the primary challenges a Director of Collections faces when managing a large team?

A Director of Collections often encounters challenges such as motivating a diverse team to meet collection targets, implementing effective strategies for recovering overdue accounts, and ensuring compliance with all relevant regulations. Balancing the need for high collection rates with maintaining positive customer relationships is another common challenge. Additionally, directors must stay updated with industry trends and technology to optimize collection processes while providing ongoing training and support to their staff.

What are the key skills and qualifications needed to thrive as a Director of Collections, and why are they important?

To thrive as a Director of Collections, you need expertise in collections management, financial analysis, and compliance, often supported by a degree in finance or business and several years of supervisory experience. Familiarity with collection management software, CRM systems, and relevant legal regulations such as the Fair Debt Collection Practices Act is essential. Strong leadership, negotiation, and communication skills are critical for motivating teams and resolving complex account issues. These skills and qualifications ensure effective debt recovery, risk mitigation, and compliance while maintaining positive client relationships.
What job categories do people searching Director Of Collections jobs in Raleigh, NC look for? The top searched job categories for Director Of Collections jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Director Of Collections jobs? Cities near Raleigh, NC with the most Director Of Collections job openings:
NonDuke Student/Intern

NonDuke Student/Intern

Duke University

Durham, NC • On-site

$18/hr

Internship

Medical, Dental, Retirement

Posted 3 days ago


Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

433rd of 552 rated colleges and universities


Job description

Duke University:
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Occupational Summary
Description
Duke University Law School's J. Michael Goodson Law Library seeks interns for the 2026-2027 academic year (summer start possible), with possibility for extension through Spring 2028. This internship-level position supports a range of departmental processes and projects, under the direction of librarians in collections, cataloging, access services, and/or reference. The Goodson Library team is committed to working closely with the incumbent to identify projects that support the intern's goals and developing skillset within academic libraries or law libraries. This internship offers mentorship and opportunities for experience in a collaborative academic library environment. Individuals both with and without law degrees are encouraged to apply.
CharacteristicDutiesandResponsibilities
Duties will vary based on the library's needs and the incumbent's education, interests, and experience. Recent internship projects have included various combinations of the following responsibilities:
  • Support assessment and updates of collections and collections processes
  • Cataloging, metadata, and eResource management
  • Digital initiatives and institutional repository
  • Promote student engagement with library services, outreach planning, displays, and collections review
  • Update research guides, website information, and/or teaching materials
  • Provide research assistance and directional information at the library service desk and for faculty in conjunction with reference librarians
  • Assist with delivering and developing class materials
  • Analyze and itemize database licenses
  • Develop and conduct e-resource accessibility assessments
  • Contribute to access services projects and service improvement initiatives
  • Perform other job-related duties as assigned or directed

Qualifications
Required: Current enrollment in a library or information science graduate studies program by start of internship
Preferred: One semester of course work or prior experience in libraries or related fields; interest in academic librarianship
A legal degree or background is not required for this internship. Individuals with or without law degrees are encouraged to apply.
Hours
This internship is a temporary, exempt, paid position for the full fall and spring academic semesters (with a possible summer start). Exact start and end dates are flexible. The intern will work with the library team to set a consistent schedule of 10 to 15 hours per week taking place between Monday-Friday, 8am-Spm.
Environment
This internship will be onsite at the J. Michael Goodson Law Library, Duke University School of Law (210 Science Dr, Durham, NC 27708). The Goodson Law Library serves the Duke Law School community as well as Duke University and the local legal community and general public. The Library offers a variety of spaces for individual and collaborative study and provides ready access to library, media, and technology services. Goodson Law Library's primary collection development goal is to provide access to deep and rich information for legal and interdisciplinary research and scholarship now and in the future, while supporting the curriculum and skills training programs of Duke Law and upholding the American Bar Association standards on library collections.
How to Apply
Please submit a cover letter and a CV/resume through the Duke Careers portal: https://careers.duke.edu. Applications will be reviewed on a rolling basis.
Please also include the following sentence in the "How to Apply" section: Contact Emilie Menzel, Collections Management and Strategies Librarian, at emilie.menzel@law.duke.edu with any questions about the internship.
Job Code: 00000729 NONDUKE STUDENT/INTERN
Job Level: 00
Anticipated Pay Range: This internship is a temporary, nonexempt, paid position for 10 to 15 hours a week at a rate of $18.00 per hour. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/
Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267).

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About Duke University

Sourced by ZipRecruiter

Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US