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Director Intake Jobs in New York (NOW HIRING)

Cooley LLP

BIC Intake Specialist

New York, NY · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

HELP USA

Intake Supervisor

Brooklyn, NY · On-site

$23.57/hr

HELP USA is in search of an Intake Supervisor who will assume complete accountability for managing one of our shelter sites during designated work shifts, as well as when director-level Social ...

Single Dads United

Intake Specialist

Manhattan, NY · On-site

$19.50 - $26.25/hr

Flag urgent needs or high priority cases to the Executive Director * Help ensure a smooth ... Hands‑on experience in intake coordination and resource navigation * Training and ongoing support ...

City of New York

DIRECTOR OF INTAKE

Manhattan, NY · On-site

The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-II to function as Intake Director who will: - Be responsible for the administration of ...

City of New York

DIRECTOR OF INTAKE

Manhattan, NY · On-site

$100K - $125K/yr

The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-II to function as Intake Director who will: -Be responsible for the administration of ...

VIP Community Services

Intake Specialist

Manhattan, NY · On-site

$19.50 - $26.25/hr

Under the direction of the Director of Operations, the Intake Specialist is to ensure all new clients are intake and provides orientation/coordination to the program/shelter services. This position ...

City of New York

DIRECTOR OF INTAKE

Manhattan, NY · On-site

The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-II to function as Intake Director who will: - Be responsible for the administration of ...

Advantage Care Health Centers

Intake Coordinator

Brookville, NY · On-site

$19.25 - $26.25/hr

Overview The Intake Coordinator will oversee the intake process: review all intake packets before ... Track no shows and send monthly reports to CLS Directors. * Discuss patients marked for discharge ...

Advantage Care Health Centers

Intake Coordinator

Freeport, NY · On-site

$18.25 - $25/hr

Overview The Intake Coordinator will oversee the intake process: review all intake packets before ... Track no shows and send monthly reports to CLS Directors. * Discuss patients marked for discharge ...

Beanstalk Academy

Hcbs Intake Coordinator

Bronx, NY · Remote

$70K - $80K/yr

Minimum 2 years of direct Children's HCBS intake experience. * Extensive knowledge of the New York State Children's HCBS Waiver . * Demonstrated experience navigating SED and Medically Fragile ...

City of New York

INTAKE MANAGER

Manhattan, NY · On-site

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE ... The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the ...

Good Shepherd Services

Intake Coordinator

Brooklyn, NY · On-site

$45K - $50K/yr

The Intake Coordinator will be responsible for taking, monitoring and tracking referrals for all ... Senior Program Director Location: 503 Fifth Ave. Brooklyn, NY Hours: 35 hours, Non-exempt Salary ...

Good Shepherd Services

Intake Coordinator

Brooklyn, NY · On-site

$45K - $50K/yr

The Intake Coordinator will be responsible for taking, monitoring and tracking referrals for all ... Senior Program Director Location: 503 Fifth Ave. Brooklyn, NY Hours: 35 hours, Non-exempt Salary ...

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Director Intake information

What are some of the main challenges a director intake might face when managing a high-volume intake department?

A Director of Intake often navigates challenges such as balancing urgent client needs with efficient workflow management, ensuring compliance with regulatory standards, and maintaining high-quality service in a fast-paced environment. They must also effectively lead and support their team, adapt to changing organizational policies, and collaborate with other departments to streamline processes. Regularly updating protocols and leveraging technology can help address these challenges, but adaptability and strong communication are essential for long-term success.

What is the difference between Director Intake vs Intake Coordinator?

AspectDirector IntakeIntake Coordinator
Required CredentialsBachelor's degree, management experienceHigh school diploma or associate's degree, relevant certifications
Work EnvironmentLeadership roles, strategic planningClient interaction, administrative tasks
Employer & Industry UsageHealthcare, social services, nonprofit organizationsHealthcare facilities, social service agencies
Common Search & ComparisonLeadership, management, strategic rolesOperational, client-facing roles

The main difference between Director Intake and Intake Coordinator lies in their responsibilities and seniority. Directors typically oversee the entire intake process, develop policies, and manage teams, requiring more experience and higher credentials. Intake Coordinators focus on executing intake procedures, working directly with clients, and handling administrative tasks. Both roles are essential in healthcare and social services, but they differ significantly in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a director intake, and why are they important?

To thrive as a Director of Intake, you need strong leadership abilities, expertise in case management or admissions processes, and typically a bachelor's or master's degree in healthcare, social work, or a related field. Familiarity with intake and case management software, electronic health record (EHR) systems, and compliance standards is essential. Exceptional communication, organizational, and problem-solving skills help you manage teams and coordinate effectively with clients and stakeholders. These skills ensure efficient client onboarding, regulatory compliance, and high-quality service delivery in fast-paced environments.
What are the most commonly searched types of Intake jobs in New York? The most popular types of Intake jobs in New York are:
What are popular job titles related to Director Intake jobs in New York? For Director Intake jobs in New York, the most frequently searched job titles are:
What job categories do people searching Director Intake jobs in New York look for? The top searched job categories for Director Intake jobs in New York are:
What cities in New York are hiring for Director Intake jobs? Cities in New York with the most Director Intake job openings:
Director Intake jobs near you
Infographic showing various Director Intake job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

BIC Intake Specialist

Cooley LLP

New York, NY • On-site

$72K - $99K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 17 days ago

Job description

BIC Intake Specialist
Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team.
Position summary: Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake Specialist will also work with the support of other members from across BIC divisions. Duties include, but are not limited to, the following:
Position responsibilities:
  • Process and analyze all new intake requests for matters for potential, existing, and former clients
  • Review data quality issues (errors, inconsistencies, gaps) and changes / additions made in between conflicts clearance and intake review that may impact original conflicts analysis
  • Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening of new client/matters
  • Prepare and present appropriate information (e.g., engagement letter reviews, credit reports, litigation history reports, discounts, client requested guidelines, etc.) to approval partners
  • Resolve any follow-up queries from approval partners
  • Identify and facilitate additional "special" approvals (e.g., law firm engagements, cannabis)
  • Document accurately and effectively provide documentation from end users, business process rationales, and approvals received to date; notate requests appropriately for downstream processing highlighting any additional requirements still outstanding
  • Facilitate and perform changes to client and matter master data (in applicable systems) consistent with policies, procedures, and technical integrations
  • Monitor the Business Intake support mailbox to assist attorneys and other users (including internal BIC members) with any intake questions/issues or status requests. Delegate accurately, timely, and appropriately to other BIC (or firm) divisions where best handled elsewhere
  • Escalate appropriately any potential operational or customer service issues to BIC Intake Team Lead Director or Supervisor
  • Facilitate upload process for large numbers of matters
  • Perform limited / basic conflicts searches, as necessary
  • Assist with testing on new software and changes made to existing software
  • Create administrative matters (CGC, shadow, etc.) and any related ethical wall setup / maintenance
  • Assist with integration errors
  • Assist with training sessions / follow up review of software updates for users
  • All other duties as assigned or required

Skills & experience:
Required:
  • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
  • Available to work overtime, as required
  • 3+ years applicable experience (e.g., prior knowledge of conflicts of interest, document review, intake, and/or corporate law practice)
  • Knowledge of American Bar Association's Model Rules of Professional Conduct and California State Bar Association's Rules of Professional Conduct

Preferred:
  • Bachelor's degree
  • Paralegal Certificate preferred or completion of an ethics course in paralegal program
  • Prior experience as a paralegal, intake coordinator, or conflicts analyst

Competencies:
  • Excellent attention to detail
  • Strong verbal and written communication skills
  • Ability to organize, prioritize and coordinate multiple activities
  • Strong judgment
  • Team-player with collaborative spirit
  • Unwavering ability to handle and maintain confidentiality regarding firm information, projects, client data (if applicable)
  • High level of professionalism at all times

Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.
The expected hourly pay range for this position with a work schedule of 40 hours per week is $35.00 - $48.00 ($72,800.00 - $99,840.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.
We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

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