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Director Hotel Operations Jobs (NOW HIRING)

M Resort

Hotel Operations Shift Manager

Henderson, NV · On-site

... directing work) to meet business needs. * Determines work procedures and expedites workflow ... Knowledge of hotel systems software. LANGUAGE SKILLS Ability to read and interpret documents in ...

M Resort

Hotel Operations Shift Manager

Henderson, NV · On-site

... directing work) to meet business needs. * Determines work procedures and expedites workflow ... Knowledge of hotel systems software. LANGUAGE SKILLS Ability to read and interpret documents in ...

Lively Hotel at OAK

Director of Operations

Oklahoma City, OK · On-site

$80K - $90K/yr

Director of Operations About this role... The Director of Operations serves as a key member of the ... Hotel Operations Leadership * Lead all day-to-day Rooms Division operations, including Front Office ...

HHM Hotels

Director of Operations

San Diego, CA

$115K - $125K/yr

Director of Operations Supervise and manage hotel departments and oversee hotel operations as directed. Potential Career Path General Manager - Area General Manager -Regional Director of Operations ...

M Resort

Hotel Operations Shift Manager

Henderson, NV · On-site

... directing work) to meet business needs. * Determines work procedures and expedites workflow ... Knowledge of hotel systems software. LANGUAGE SKILLS Ability to read and interpret documents in ...

HHM Hotels

Director of Operations

Santa Fe, NM

$65K - $70K/yr

Director of Operations Supervise and manage hotel departments and oversee hotel operations as directed. Potential Career Path General Manager - Area General Manager -Regional Director of Operations ...

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Director Hotel Operations information

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$45K

$96.7K

$137.5K

How much do director hotel operations jobs pay per year?

As of Jul 14, 2026, the average yearly pay for director hotel operations in the United States is $96,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $117,000.00 per year, depending on experience, location, and employer.

Is a director of operations a high position?

A director of hotel operations is a senior management role responsible for overseeing daily hotel activities, staff, and guest services. It is considered a high-level position within the hospitality industry, often requiring extensive experience and leadership skills.

What are some common challenges faced by a Director of Hotel Operations, and how can candidates prepare to address them?

A Director of Hotel Operations often faces challenges such as balancing guest satisfaction with operational efficiency, managing a diverse team, and responding quickly to unexpected issues like staffing shortages or facility problems. Candidates can prepare by developing strong communication and problem-solving skills, gaining experience in various hotel departments, and staying up-to-date with industry trends. Demonstrating adaptability, a customer-focused mindset, and the ability to lead cross-functional teams will help you excel and overcome these challenges.

What is the difference between Director Hotel Operations vs Hotel General Manager?

AspectDirector Hotel OperationsHotel General Manager
Primary FocusOversees multiple departments and strategic planningManages daily hotel operations and staff
ResponsibilitiesDevelops policies, oversees budgets, and ensures overall performanceEnsures guest satisfaction, handles staff issues, and manages daily activities
CredentialsTypically requires hospitality management experience, possibly advanced certificationsExperience in hotel management, often with similar certifications
Work EnvironmentCorporate offices and multiple hotel propertiesOn-site at the hotel, directly overseeing daily operations

The main difference between a Director Hotel Operations and a Hotel General Manager is their scope of responsibility. The Director focuses on strategic oversight across multiple departments or properties, while the General Manager handles daily hotel operations and guest satisfaction. Both roles require hospitality experience and management skills, but their focus and daily tasks differ significantly.

What are the key skills and qualifications needed to thrive as a Director of Hotel Operations, and why are they important?

To thrive as a Director of Hotel Operations, you need extensive experience in hospitality management, strong business acumen, and usually a degree in hospitality or business administration. Familiarity with property management systems (PMS), revenue management software, and industry certifications like CHA (Certified Hotel Administrator) are often expected. Exceptional leadership, problem-solving, and communication skills help you inspire teams and deliver outstanding guest experiences. These skills are crucial for ensuring efficient operations, maximizing profitability, and maintaining high service standards in a competitive hospitality environment.

How much does a director at a hotel make?

A hotel director of operations typically earns between $70,000 and $150,000 annually, depending on the size and location of the property, as well as experience and certifications. They oversee daily hotel functions, manage staff, and ensure guest satisfaction, often working long hours including weekends and holidays.

What does a hotel director of operations do?

A hotel director of operations oversees the daily management of hotel departments, including front desk, housekeeping, food and beverage, and maintenance. They develop strategies to improve guest satisfaction, ensure operational efficiency, and meet financial goals, often requiring leadership skills and industry certifications. The role involves coordinating staff, managing budgets, and maintaining quality standards across the property.

What does a Director of Hotel Operations do?

A Director of Hotel Operations oversees and manages the daily activities of a hotel to ensure smooth functioning and high guest satisfaction. They are responsible for supervising department heads, implementing policies, managing budgets, and ensuring the property meets brand standards. Additionally, they work to maximize profitability, address guest concerns, and maintain high service quality across all hotel departments. Their leadership is crucial to achieving operational goals and maintaining an excellent reputation for the hotel.

What is the highest paid position in a hotel?

The highest paid position in a hotel is typically the General Manager or Hotel Director, responsible for overall operations, strategic planning, and financial performance. These roles often require extensive experience, leadership skills, and industry knowledge, and they can earn six-figure salaries depending on the hotel's size and location.
What cities are hiring for Director Hotel Operations jobs? Cities with the most Director Hotel Operations job openings:
What are the most commonly searched types of Hotel Operations jobs? The most popular types of Hotel Operations jobs are:
What states have the most Director Hotel Operations jobs? States with the most job openings for Director Hotel Operations jobs include:
Director Hotel Operations jobs near you

Director of Marketing & Sales - Hotel Operations

A&R Hospitality LLC

Gulf Shores, AL • On-site

Full-time

Re-posted 7 days ago

Job description

DESCRIPTION
Director of Sales & Marketing - Hotel Operations
Location: Gulf Shores, AL
Job Type: Full-Time | Exempt
Reports To: President of Hospitality
About the Role
A&R Group is seeking a results-driven Director of Sales & Marketing to lead commercial strategy across a multi-property hotel portfolio. This role is heavily focused on hotel sales leadership, revenue growth, business development, and market expansion, with supporting responsibility for brand strategy and marketing execution.
What You'll Do
  • Lead all portfolio-wide hotel sales efforts across Group, Corporate, and Transient segments.
  • Drive new business development, national account acquisition, and key client relationships.
  • Oversee property-level sales teams to ensure strong pipeline management and revenue performance.
  • Partner with Revenue Management to maximize RevPAR, ADR, and Occupancy.
  • Support marketing initiatives that drive direct bookings, digital visibility, and brand consistency.
  • Oversee CRM usage, forecasting accuracy, and sales reporting.
  • Manage departmental budgets and contribute to commercial strategy decisions.

What We're Looking For
  • Bachelor's degree required; MBA preferred.
  • 8+ years of progressive hotel or hospitality sales leadership experience.
  • 3+ years in a Director or Regional role overseeing multiple properties.
  • Proven success in revenue growth, market share expansion, and sales team leadership.
  • Strong understanding of digital marketing, demand generation, and brand support.
  • Excellent communication, negotiation, and analytical skills.
  • Proficiency with CRM systems, Microsoft Excel, and hospitality revenue tools.

Key Skills
Hotel Sales • Multi-Property Leadership • Business Development • National Accounts • Revenue Strategy • RevPAR • ADR • Occupancy • CRM Management • Digital Marketing • Hospitality Management • Commercial Strategy
Working Conditions
  • Corporate office environment with 40-60% travel to hotel properties and client meetings.
  • Extended hours may be required during peak business periods.

Equal Opportunity Employer
A&R Group is committed to equal employment opportunity for all employees and applicants.
REQUIREMENTS
A&R Group is a vertically integrated turn-key hospitality firm focused on developing and operating high-value hotels through partnerships with globally recognized hotel brands. Equipped with full-service Development, Design, Construction and Hospitality Management teams, A&R is capable of addressing every stage of the process - from initial conception to ongoing maintenance and operations, A&R is the one-stop shop for every hospitality requisite.

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