ZipRecruiter

Log In

1

Director Customer Operations Jobs in Minnesota (NOW HIRING)

Camping World

Fixed Operations Director

Lakeville, MN · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

Acosta

Customer Manager (Natural Channel)

Saint Paul, MN · On-site

$55K - $60K/yr

Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.

previous page

Showing results 41-60

All JobsCustomer Operations JobsDirector Customer Operations JobsDirector Customer Operations Jobs in Minnesota

Director Customer Operations information

See Minnesota salary details

$33.3K

$105.5K

$175.8K

How much do director customer operations jobs pay per year?

As of Sep 2, 2026, the average yearly pay for director customer operations in Minnesota is $105,463.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $132,700.00 per year, depending on experience, location, and employer.

What is a director customer operations?

A Director of Customer Operations oversees customer service teams, ensuring efficient processes, high customer satisfaction, and operational excellence. They develop strategies to optimize service delivery, streamline workflows, and implement technologies to improve customer experience. This role requires strong leadership, problem-solving, and collaboration across departments to align customer operations with business goals. Additionally, they analyze key performance metrics and drive continuous improvements to enhance efficiency and customer retention.

What are the main challenges a director customer operations typically faces in their role?

One of the primary challenges in this role is balancing efficient operational performance with exceptional customer experiences, especially during periods of rapid company growth or change. Directors must frequently address issues such as streamlining workflows, managing complex escalations, and adapting to evolving customer expectations across multiple channels. Additionally, they often drive team development, implement new technologies, and foster collaboration with sales, product, and IT departments. Overcoming these challenges requires strong leadership, agility, and a passion for continuous improvement to ensure both customer satisfaction and organizational success.

What are the key skills and qualifications needed to thrive in the director customer operations position, and why are they important?

Success as a Director Customer Operations requires strong leadership, in-depth knowledge of customer service processes, operational management expertise, and a relevant bachelor’s or master’s degree. Proficiency with CRM systems (such as Salesforce or Zendesk), data analytics tools, and process improvement methodologies like Six Sigma is often expected. Outstanding interpersonal skills, a customer-centric mindset, and the ability to motivate cross-functional teams set top candidates apart. These competencies ensure seamless operations, high customer satisfaction, and the ability to drive strategic improvements across customer service functions.

What does a director of customer operations do?

A director of customer operations oversees the strategies and processes that ensure excellent customer service and satisfaction. They manage teams, develop policies, analyze performance metrics, and implement improvements to enhance the customer experience across channels. Strong leadership, communication skills, and familiarity with customer management tools are essential for this role.

What are the most commonly searched types of Customer Operations jobs in Minnesota?

The most popular types of Customer Operations jobs in Minnesota are:

What are popular job titles related to Director Customer Operations jobs in Minnesota?

For Director Customer Operations jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Director Customer Operations jobs in Minnesota look for?

The top searched job categories for Director Customer Operations jobs in Minnesota are:

What cities in Minnesota are hiring for Director Customer Operations jobs?

Cities in Minnesota with the most Director Customer Operations job openings:

Director Customer Operations jobs near you
Infographic showing various Director Customer Operations job openings in Minnesota as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $105,463 per year, or $50.7 per hour.

Director, Sales Operations

Allied Solutions LLC

Saint Paul, MN • On-site

$125K - $157K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Allied Solutions rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

187th of 315 rated insurance

Job description

We are seeking a strategic and collaborative Director of Sales Operations to lead the operational infrastructure that supports a high-performing sales and service organization of approximately 125 representatives. In this role, you'll oversee a specialized Sales Operations team responsible for compensation operations, reporting and analytics, incentive administration, process optimization, and operational enablement.
This is a great opportunity for an experienced operational leader who enjoys building scalable processes, partnering with executive leadership, and leveraging data and systems to drive performance, consistency, and continuous improvement. The ideal candidate is a strong people leader, analytical problem solver, and effective communicator who thrives in a fast-paced, evolving environment and is equally comfortable with strategy and hands-on execution.
What You'll Do
As the Director of Sales Operations, you'll play a key role in shaping and leading operational strategy, governance, and execution across sales and service functions.
  • Lead, coach, and develop a high-performing Sales Operations team across compensation, reporting and analytics, incentive administration, and operational support
  • Establish priorities, service standards, workload management practices, and team accountability
  • Provide hands-on leadership for complex processes, approvals, escalations, and unique business needs
  • Build and scale operational processes, documentation, and standards to drive efficiency, consistency, and quality
  • Foster a culture of collaboration, responsiveness, accuracy, confidentiality, and continuous improvement while monitoring team capacity and scaling needs
  • Oversee commission administration, incentive programs, and compensation-related operations, ensuring accuracy and integrity
  • Partner with Legal, HR, Accounting, and business leaders to manage contracts, bonus processes, and compensation plan updates, audits, and enhancements
  • Establish governance practices including data integrity, audit readiness, operational controls, and consistent communication across processes
  • Lead process optimization initiatives, including onboarding and offboarding operations, to improve scalability and service delivery
  • Partner with stakeholders to enhance CRM, sales performance management, and operational systems, including documentation and training resources
  • Oversee reporting, dashboards, KPIs, and analytics, delivering insights while supporting budgeting and forecasting activities
  • Serve as a strategic partner to executive leadership, leading cross-functional initiatives, change management efforts, and communication of insights, recommendations, and key projects

What We're Looking For
  • Bachelor's degree required; master's degree preferred
  • 10+ years of progressive experience in Sales Operations, Revenue Operations, Compensation Operations, or related functions
  • 5+ years of experience leading and developing operational or analytical teams
  • Experience supporting mid-sized or large sales organizations with complex compensation structures
  • Strong understanding of commission administration, incentive programs, and compensation governance
  • Experience managing highly sensitive compensation and performance data with discretion and integrity
  • Proven ability to lead operational transformation, process improvement, and system modernization initiatives
  • Strong analytical skills with experience in reporting, KPIs, and business intelligence tools
  • Advanced proficiency in Excel and experience with CRM and sales performance management platforms
  • Excellent written and verbal communication skills, with the ability to influence senior stakeholders
  • Strong project management, organization, and prioritization skills
  • Ability to balance strategic thinking with hands-on execution

Why Join Allied Solutions?
  • Opportunity to shape and scale sales operations for a national sales and service organization
  • High-impact role with visibility and partnership at the executive level
  • Collaborative and supportive team environment
  • Opportunity to lead modernization of systems, processes, and operational strategy
  • Strong culture focused on innovation, service, and professional growth
  • Best-of-all-worlds environment: the stability of Securian Financial Group as our parent company, the opportunity of a growing mid-sized company with Allied Solutions, and the connection of a smaller, collaborative team environment

The salary range reflected is a good faith estimate of the anticipated salary for the position and may vary based on factors described below.
Compensation at Allied Solutions is determined by various factors, including but not limited to, market data, job posting location, relevant experience, level, skills, and internal equity considerations.
The projected base salary range for this position is $125,730 to $157,135 (annualized USD). This position is also eligible for an annual bonus based on company performance results. Medical, dental, vision, life and disability and 401k benefits are part of the employment offering. Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans.
We offer our employees a robust compensation package! Our comprehensive benefits include medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year, membership to an onsite gym, and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
#LI-SJ1
#LI-ONSITE
We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
To view our privacy statement click here
To view our terms and conditions click here

What Allied Solutions employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply