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Director Commercial Operations Jobs in Minnesota

IDeaS

Commercial Operations Analyst

Minneapolis, MN · On-site

The Commercial Operations Analyst is a dedicated analytical role sitting directly within the ... Partner directly with Account Directors when they are preparing their budgets by leveraging ...

IDeaS

Commercial Operations Analyst

Minneapolis, MN · On-site

The Commercial Operations Analyst is a dedicated analytical role sitting directly within the ... Partner directly with Account Directors when they are preparing their budgets by leveraging ...

Brinks

Director, Lean Operations

Minneapolis, MN · On-site

... other commercial operations. Our network of operations in 51 countries serves customers in more ... Brink's is seeking a dynamic and strategic Director of Lean Operations to lead the enterprise-wide ...

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Director Commercial Operations information

What are the key skills and qualifications needed to thrive as a director of commercial operations, and why are they important?

To thrive as a Director of Commercial Operations, you need strong leadership, strategic planning, and financial acumen, typically supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms, ERP systems, and data analytics tools is usually required, along with experience managing cross-functional teams. Excellent communication, negotiation, and problem-solving skills distinguish top performers in this role. These competencies are crucial for driving revenue growth, optimizing operational efficiency, and ensuring alignment between commercial strategies and organizational goals.

What does a director of commercial operations do?

A director of commercial operations oversees a company's sales, marketing, and business development activities to drive revenue growth. They develop strategic plans, manage cross-functional teams, analyze market trends, and ensure operational efficiency to meet organizational goals.

How does a director of commercial operations typically collaborate with sales, marketing, and finance teams to achieve business objectives?

A Director of Commercial Operations plays a key role in bridging sales, marketing, and finance teams to ensure the company's commercial goals are met efficiently. They often coordinate sales forecasting, pricing strategies, and performance analytics with these departments, facilitating regular cross-team meetings to align strategies and resolve bottlenecks. This collaborative approach enables a seamless flow of information and resources, helping to optimize processes such as pipeline management, budget allocation, and market expansion. Directors in this role are expected to communicate clearly across functions and lead initiatives that drive revenue growth and operational efficiency.
What are the most commonly searched types of Commercial Operations jobs in Minnesota? The most popular types of Commercial Operations jobs in Minnesota are:
What are popular job titles related to Director Commercial Operations jobs in Minnesota? For Director Commercial Operations jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Director Commercial Operations jobs in Minnesota look for? The top searched job categories for Director Commercial Operations jobs in Minnesota are:
What cities in Minnesota are hiring for Director Commercial Operations jobs? Cities in Minnesota with the most Director Commercial Operations job openings:
Director Commercial Operations jobs near you
Infographic showing various Director Commercial Operations job openings in Minnesota as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Commercial Operations Lead

Talencio

Minneapolis, MN

Full-time

Posted 10 days ago

Job description

Job Description The Commercial Operations Lead is responsible for leading operational execution in support of our client's commercial business. This role serves as the operational liaison between Sales, Customer Service, Field Support, Supply Chain, Quality, Finance, and third-party logistics partners to ensure successful customer onboarding, commercial case readiness, capital equipment deployment, and exceptional customer experience. The position drives operational excellence by coordinating nationwide case logistics, supporting commercial initiatives, and continuously improving business processes to enable scalable growth.

Principal Responsibilities Customer & Commercial Operations Serve as the primary point of contact for customer inquiries and escalations. Build and maintain strong customer relationships through proactive communication and exceptional service. Provide timely updates regarding orders, pricing, shipments, product availability, and case readiness.

Lead resolution of complex customer issues from purchase order through case completion. Support implementation of commercial initiatives, including new pricing, contracts and sales processes. Process Return Material Authorizations, coordinate replacement product shipments, including loaner equipment.

Track returned serialized products through completion in NetSuite. Support inventory reconciliation and product tracking. Commercial Case Operations Review and process customer purchase orders, verifying pricing, quantities, lead times, revisions, and contract requirements.

Create sales orders, transfer orders, replacement orders, and other ERP transactions. Coordinate shipment scheduling and order fulfillment while ensuring order accuracy. Monitor upcoming procedures and proactively identify scheduling or inventory risks.

Coordinate deployment, transfer, and logistics with third-party partners to ensure equipment and products arrive on time across the US. Process Improvement & Reporting Develop and maintain SOPs, work instructions, and operational documentation. Identify process improvement opportunities and recommend operational solutions.

Maintain accurate customer information within ERP and CRM systems. Maintain operational reports and dashboards. Maintain documentation supporting our QMS, and audit requirements.

Qualifications Exceptional communication skills. Strong problem-solving ability with experience managing escalations. Highly organized with the ability to manage competing priorities.

Experience with ERP/CRM systems such as NetSuite. Proficient in Microsoft Office. Education & Experience Bachelor's degree in Business, Communications, or related field.

10+ years of experience in customer service, commercial operations, or medical device operations. Working Conditions Full-time, on-site position based in the NW Minneapolis, MN metro. Standard office environment with extended periods at a computer.

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