1

Director Contact Point 360 Jobs (NOW HIRING)

Data 360 Senior Technical Architect

$68.75 - $92/hr

... senior escalation point for critical or complex Data 360 project challenges, providing expert ... self-directed learning. • Provide critical "Voice of the Customer" feedback to Product and ...

Data 360 Senior Technical Architect

Birmingham, AL · On-site

$63 - $84.50/hr

... senior escalation point for critical or complex Data 360 project challenges, providing expert ... self-directed learning. • Provide critical "Voice of the Customer" feedback to Product and ...

Data 360 Senior Technical Architect

Richmond, VA · On-site

$65.75 - $88/hr

... senior escalation point for critical or complex Data 360 project challenges, providing expert ... self-directed learning. • Provide critical "Voice of the Customer" feedback to Product and ...

Data 360 Senior Technical Architect

Wichita, KS · On-site

$60.25 - $80.50/hr

... senior escalation point for critical or complex Data 360 project challenges, providing expert ... self-directed learning. • Provide critical "Voice of the Customer" feedback to Product and ...

Data 360 Senior Technical Architect

Seattle, WA · On-site

$76.50 - $102.50/hr

... senior escalation point for critical or complex Data 360 project challenges, providing expert ... self-directed learning. • Provide critical "Voice of the Customer" feedback to Product and ...

Data 360 Senior Technical Architect

Washington, DC · On-site

$76 - $101.50/hr

... senior escalation point for critical or complex Data 360 project challenges, providing expert ... self-directed learning. • Provide critical "Voice of the Customer" feedback to Product and ...

Data 360 Senior Technical Architect

$68.75 - $92/hr

... senior escalation point for critical or complex Data 360 project challenges, providing expert ... self-directed learning. • Provide critical "Voice of the Customer" feedback to Product and ...

Data 360 Senior Technical Architect

Omaha, NE · On-site

$64.25 - $86/hr

... senior escalation point for critical or complex Data 360 project challenges, providing expert ... self-directed learning. • Provide critical "Voice of the Customer" feedback to Product and ...

Data 360 Senior Technical Architect

Miami, FL · On-site

$64.25 - $86/hr

... senior escalation point for critical or complex Data 360 project challenges, providing expert ... self-directed learning. • Provide critical "Voice of the Customer" feedback to Product and ...

Data 360 Senior Technical Architect

$68.75 - $92/hr

... senior escalation point for critical or complex Data 360 project challenges, providing expert ... self-directed learning. • Provide critical "Voice of the Customer" feedback to Product and ...

Data 360 Senior Technical Architect

Portland, OR · On-site

$71.25 - $95.50/hr

... senior escalation point for critical or complex Data 360 project challenges, providing expert ... self-directed learning. • Provide critical "Voice of the Customer" feedback to Product and ...

Data 360 Senior Technical Architect

Atlanta, GA · On-site

$64.75 - $86.50/hr

... senior escalation point for critical or complex Data 360 project challenges, providing expert ... self-directed learning. • Provide critical "Voice of the Customer" feedback to Product and ...

Data 360 Senior Technical Architect

Charlotte, NC · On-site

$65.75 - $88/hr

... senior escalation point for critical or complex Data 360 project challenges, providing expert ... self-directed learning. • Provide critical "Voice of the Customer" feedback to Product and ...

Data 360 Senior Technical Architect

Manhattan, NY · On-site

$74 - $99/hr

... senior escalation point for critical or complex Data 360 project challenges, providing expert ... self-directed learning. • Provide critical "Voice of the Customer" feedback to Product and ...

Data 360 Senior Technical Architect

Boston, MA · On-site

$73 - $97.75/hr

... senior escalation point for critical or complex Data 360 project challenges, providing expert ... self-directed learning. • Provide critical "Voice of the Customer" feedback to Product and ...

Data 360 Senior Technical Architect

Richmond, VA · On-site

$65.75 - $88/hr

... senior escalation point for critical or complex Data 360 project challenges, providing expert ... self-directed learning. • Provide critical "Voice of the Customer" feedback to Product and ...

Data 360 Senior Technical Architect

Detroit, MI · On-site

$66.50 - $89/hr

... senior escalation point for critical or complex Data 360 project challenges, providing expert ... self-directed learning. • Provide critical "Voice of the Customer" feedback to Product and ...

next page

Showing results 1-20

Director Contact Point 360 information

What are the key skills and qualifications needed to thrive as a Director at ContactPoint 360, and why are they important?

To thrive as a Director at ContactPoint 360, you need strong leadership abilities, strategic planning expertise, and experience in contact center or business process outsourcing (BPO) operations, often supported by a bachelor's or master's degree. Familiarity with CRM platforms, workforce management systems, and data analytics tools is typically required. Outstanding interpersonal skills, decision-making, and the ability to motivate teams are crucial soft skills for this role. These competencies ensure effective service delivery, operational excellence, and sustained business growth in a competitive customer experience environment.

What are the main responsibilities of a Director at Contact Point 360, and how do they contribute to organizational goals?

As a Director at Contact Point 360, you will oversee multiple teams and drive key operational strategies to ensure client satisfaction and business growth. This role involves managing senior managers, aligning departmental objectives with the company's vision, and ensuring compliance with industry standards. Directors also play a critical role in fostering collaboration across departments, mentoring emerging leaders, and leading initiatives to improve efficiency and service quality. Your contributions directly impact client retention, service excellence, and the overall success of the organization.

What is the difference between Director Contact Point 360 vs Customer Service Manager?

AspectDirector Contact Point 360Customer Service Manager
Primary RoleOversees contact point strategies and customer engagement at a high levelManages customer service teams and daily customer interactions
CredentialsTypically requires extensive experience in customer relations and leadershipOften requires customer service or management certifications
Work EnvironmentStrategic planning, cross-department collaborationTeam management, direct customer interaction
Industry UsageUsed in large organizations with complex customer engagement systemsCommon in retail, telecom, and service industries

The main difference is that the Director Contact Point 360 focuses on strategic oversight of customer contact points across the organization, while the Customer Service Manager handles daily operations and team management. The Director role is more senior and involves broader planning, whereas the Customer Service Manager is more hands-on with customer interactions.

What is a Director at ContactPoint 360?

A Director at ContactPoint 360 is a senior leader responsible for overseeing business operations, managing client relationships, and ensuring the delivery of high-quality customer experience solutions. They set strategic goals, lead teams across multiple departments, and collaborate with clients to drive growth and operational efficiency. Directors at ContactPoint 360 play a key role in decision-making, resource allocation, and performance management to meet organizational objectives and maintain high service standards.
More about Director Contact Point 360 jobs
What cities are hiring for Director Contact Point 360 jobs? Cities with the most Director Contact Point 360 job openings:
What are the most commonly searched types of Contact Point 360 jobs? The most popular types of Contact Point 360 jobs are:
What states have the most Director Contact Point 360 jobs? States with the most job openings for Director Contact Point 360 jobs include:
Infographic showing various Director Contact Point 360 job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 7% Full Time, 91% Part Time, and 1% Temporary. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Community Relations Director (Sales and Marketing)

Inland Point

North Bend, OR

$26.50 - $28.50/hr

Full-time

Posted 27 days ago


Job description

1-3 years Relative Sales Experience Desired

Looking for a sales animal with a heart. Not often does an opportunity come around where you get to make a different in people's lives every day at work. But that is precisely what we are about at Cascade Living Group. If you have a skill for selling and a passion for connecting people to an amazing place to call home, we would like to invite you to apply for the Community Relations Director (Sales and Marketing) opportunity.

Cascade Living is committed to the quality of life around us, as individuals and as a company. You’ll find that we’re different as our focus is to create a culture of wellness and purposeful living for both residents and employees alike. This is why our motto is:

The Difference Between Living and Living Well

Inland Point (independent living, assisted living) provides care for residents and their families all over the region, including Coos Bay, Charleston, Reedsport, Lakeside, Coquille and Myrtle Point. We invite you to learn more about us and meet the team at:

www.inlandpointretirement.com/about/meet-our-team

As the Community Relations Director (Sales and Marketing) you’re the first impression for prospective residents and their families. Your role is to effectively market and convey what make’s Cascade Living different from other communities not only to seniors, but also by building a network of contacts both within healthcare and outside the senior living industry.

What Cascade Living and Inland Point look for in a Community Relations Director:

  • At least 2 years of Sales and Marketing experience, ideally in the healthcare industry (assisted living, memory care)

  • Valid driver’s license and reliable transportation

  • History of hitting or exceeding monthly and quarterly occupancy and move-in goals

  • Compassionate individuals who will represent our community in a positive and professional manner

  • Effective communicator who connects with staff, residents and their families and thrives at facilitating small-group presentations

  • In-depth knowledge of competitors and community sources

  • Innovative thinker who brings new ideas to the table

  • Ownership attitude who is able to stay focused despite interruptions throughout the day

  • Ability to work flexible hours to include evenings and weekends

What you can expect to do as a Community Relations Director for Inland Point:

  • Manage and lead the Sales and Marketing process to meet or exceed occupancy and revenue targets

  • Achieve the necessary number of leads by following up on all inquiries and staying in constant contact with warm leads

  • Conduct tours for prospects while on-site at the community

  • Develop relationships and create professional referrals with a variety of contacts including social workers, case managers, physicians, nurses, therapists, managers, administrators, and religious leaders.

  • Organizes targeted special events on a monthly basis

  • Conducts extensive competitor analysis and tours competitor communities regularly

  • Promote the mission, values and beliefs of Cascade Living

$26.50 - $28.50/hour + plus amazing commission potential
*Depending on Experience

Job Type:

  • Full Time

  • Evening & Weekend Availability Required as Needed

Cascade Living Group Benefit Offerings:

  • Competitive Wages

  • Career Pathways Health Insurance (for those eligible)

  • Voluntary Benefits (Disability, Accident, Life)

  • Flexible Pet Insurance for cats and dogs

  • 401k (with company match)

  • Payroll advances on earned wages

  • Perks at Work Discount Program

  • Generous Paid Time Off

  • Education Assistance

  • Longevity Bonuses

Cascade Living Group is an Equal Opportunity Employer. We are committed to hiring and retaining a diverse workforce and do not discriminate against any employee or applicant on the basis of race, color, religion, gender, sexual orientation, gender identity, age, national origin, ancestry, disability, veteran status, marital status, or any other characteristic protected by applicable law. All offers of employment are conditioned on passing a background check.

If you need assistance or accommodation due to a disability during the application process, please contact our Human Resources Recruitment Department at 360-979-0149 or recruiter@cascadeliving.com.

IPO123