In this role, you'll have a direct impact on operational performance, team engagement, and client ... At UPA, we value our people and invest in their success. You'll enjoy: * Competitive compensation ...
Quick apply
In this role, you'll have a direct impact on operational performance, team engagement, and client ... At UPA, we value our people and invest in their success. You'll enjoy: * Competitive compensation ...
In this role, you'll have a direct impact on operational performance, team engagement, and client ... At UPA, we value our people and invest in their success. You'll enjoy: * Competitive compensation ...
In this role, you'll have a direct impact on operational performance, team engagement, and client ... At UPA, we value our people and invest in their success. You'll enjoy: * Competitive compensation ...
This role reports to the Client Success Leader and works with RCM Operations and Sales roles as the ... People-management experience, with the ability to direct and hold accountable both internal and ...
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This role reports to the Client Success Leader and works with RCM Operations and Sales roles as the ... People-management experience, with the ability to direct and hold accountable both internal and ...
Manager - RCM Client Engagement
Brentwood, TN · On-site
$120 - $160/hr
This role reports to the Client Success Leader and works with RCM Operations and Sales roles as the ... People-management experience, with the ability to direct and hold accountable both internal and ...
Manager - RCM Client Engagement
Brentwood, TN · On-site
$120 - $160/hr
This role reports to the Client Success Leader and works with RCM Operations and Sales roles as the ... People-management experience, with the ability to direct and hold accountable both internal and ...
This role reports to the Client Success Leader and works with RCM Operations and Sales roles as the ... People-management experience, with the ability to direct and hold accountable both internal and ...
This role reports to the Client Success Leader and works with RCM Operations and Sales roles as the ... People-management experience, with the ability to direct and hold accountable both internal and ...
This role reports to the Client Success Leader and works with RCM Operations and Sales roles as the ... People-management experience, with the ability to direct and hold accountable both internal and ...
This role reports to the Client Success Leader and works with RCM Operations and Sales roles as the ... People-management experience, with the ability to direct and hold accountable both internal and ...
Director of Operations & Client Success Middle Tennessee | Full-Time | Leadership Role | Healthcare Operations Matriarch Home Care Concierge is seeking an experienced operational leader to help build ...
Director of Operations & Client Success Middle Tennessee | Full-Time | Leadership Role | Healthcare Operations Matriarch Home Care Concierge is seeking an experienced operational leader to help build ...
Director of Operations & Client Success Middle Tennessee | Full-Time | Leadership Role | Healthcare Operations Matriarch Home Care Concierge is seeking an experienced operational leader to help build ...
Director of Operations & Client Success Middle Tennessee | Full-Time | Leadership Role | Healthcare Operations Matriarch Home Care Concierge is seeking an experienced operational leader to help build ...
... of client-facing teams across Sales and Customer Success. This role focuses on accelerating new ... Reporting to and working closely with the Director of Training & Enablement, this role executes ...
... of client-facing teams across Sales and Customer Success. This role focuses on accelerating new ... Reporting to and working closely with the Director of Training & Enablement, this role executes ...
Sales & Customer Success Trainer
Nashville, TN · On-site
$80 - $120/hr
... of client-facing teams across Sales and Customer Success. This role focuses on accelerating new ... Reporting to and working closely with the Director of Training & Enablement, this role executes ...
Sales & Customer Success Trainer
Nashville, TN · On-site
$80 - $120/hr
... of client-facing teams across Sales and Customer Success. This role focuses on accelerating new ... Reporting to and working closely with the Director of Training & Enablement, this role executes ...
Sales & Customer Success Trainer
Nashville, TN · On-site
$85 - $120/hr
... of client-facing teams across Sales and Customer Success. This role focuses on accelerating new ... Reporting to and working closely with the Director of Training & Enablement, this role executes ...
Sales & Customer Success Trainer
Nashville, TN · On-site
$85 - $120/hr
... of client-facing teams across Sales and Customer Success. This role focuses on accelerating new ... Reporting to and working closely with the Director of Training & Enablement, this role executes ...
... of client-facing teams across Sales and Customer Success. This role focuses on accelerating new ... Reporting to and working closely with the Director of Training & Enablement, this role executes ...
... of client-facing teams across Sales and Customer Success. This role focuses on accelerating new ... Reporting to and working closely with the Director of Training & Enablement, this role executes ...
Clinical Director
Nashville, TN · On-site
$98K - $105K/yr
The Clinic Director will collaborate with families, staff, and team members to promote client success and organizational growth. Responsibilities: * Oversee the implementation of evidence-based ABA ...
New
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Clinical Director
Nashville, TN · On-site
$98K - $105K/yr
The Clinic Director will collaborate with families, staff, and team members to promote client success and organizational growth. Responsibilities: * Oversee the implementation of evidence-based ABA ...
New
PubSec Client Director
Afton, TN · On-site
Job Summary The PubSec Client Director is responsible for developing and expanding business within ... future success. * Self-Development: Can demonstrate a commitment to continuous learning and ...
PubSec Client Director
Afton, TN · On-site
Job Summary The PubSec Client Director is responsible for developing and expanding business within ... future success. * Self-Development: Can demonstrate a commitment to continuous learning and ...
... Client Success, Implementation, and other internal teams to drive alignment across the client lifecycle, while escalating strategically to the Client Alignment Director as needed. Key ...
... Client Success, Implementation, and other internal teams to drive alignment across the client lifecycle, while escalating strategically to the Client Alignment Director as needed. Key ...
... Client Success, Implementation, and other internal teams to drive alignment across the client lifecycle, while escalating strategically to the Client Alignment Director as needed. Key ...
... Client Success, Implementation, and other internal teams to drive alignment across the client lifecycle, while escalating strategically to the Client Alignment Director as needed. Key ...
... Client Success, Implementation, and other internal teams to drive alignment across the client lifecycle, while escalating strategically to the Client Alignment Director as needed. Key ...
... Client Success, Implementation, and other internal teams to drive alignment across the client lifecycle, while escalating strategically to the Client Alignment Director as needed. Key ...
... Client Success, Implementation, and other internal teams to drive alignment across the client lifecycle, while escalating strategically to the Client Alignment Director as needed. Key ...
... Client Success, Implementation, and other internal teams to drive alignment across the client lifecycle, while escalating strategically to the Client Alignment Director as needed. Key ...
Marketing Strategist
Memphis, TN · On-site
Support Account Directors in driving client success and achieving business objectives. * Identify opportunities to improve performance, increase lead generation, and drive measurable ROI.
Marketing Strategist
Memphis, TN · On-site
Support Account Directors in driving client success and achieving business objectives. * Identify opportunities to improve performance, increase lead generation, and drive measurable ROI.
Marketing Strategist
Memphis, TN · On-site
Support Account Directors in driving client success and achieving business objectives. * Identify opportunities to improve performance, increase lead generation, and drive measurable ROI.
Marketing Strategist
Memphis, TN · On-site
Support Account Directors in driving client success and achieving business objectives. * Identify opportunities to improve performance, increase lead generation, and drive measurable ROI.
Director Client Success information
What is the difference between Director Client Success vs Customer Success Manager?
| Aspect | Director Client Success | Customer Success Manager |
|---|---|---|
| Responsibilities | Oversees multiple client accounts, develops strategies, manages teams, and ensures overall client satisfaction at a strategic level. | Manages individual client accounts, provides support, onboarding, and ensures client retention on a day-to-day basis. |
| Required Credentials | Bachelor's degree, experience in client success, leadership skills, and often industry-specific certifications. | Bachelor's degree, experience in customer service or success, strong communication skills. |
| Work Environment | Leadership role within a team, often in an office setting, collaborating with sales, marketing, and product teams. | Client-facing role, working directly with customers, often in an office or remote setting. |
The main difference between a Director Client Success and a Customer Success Manager lies in scope and responsibility. The Director focuses on strategic oversight and team management, while the Customer Success Manager handles individual client relationships. Both roles require relevant experience and industry knowledge, but the Director role involves higher-level planning and leadership.
What are the most commonly searched types of Client Success jobs in Tennessee?
The most popular types of Client Success jobs in Tennessee are:
What are popular job titles related to Director Client Success jobs in Tennessee?
For Director Client Success jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Director Client Success jobs in Tennessee look for?
The top searched job categories for Director Client Success jobs in Tennessee are:
What cities in Tennessee are hiring for Director Client Success jobs?
Cities in Tennessee with the most Director Client Success job openings:
Client Success Supervisor - Revenue Cycle Management (RCM)
Knoxville, TN • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 14 days ago
Job description
Description:
Lead. Influence. Drive Results.
University Physicians’ Association (UPA) is seeking a dynamic, experienced Client Success Supervisor to join our high-performing Revenue Cycle Management (RCM) team. This is an exciting opportunity for a driven leader who brings deep RCM expertise, thrives on developing teams, and is passionate about delivering exceptional client outcomes.
In this role, you’ll have a direct impact on operational performance, team engagement, and client satisfaction—making a meaningful difference in both financial outcomes and patient experience.
What You’ll Do
As a key member of our leadership team, you will:
- Lead, coach, and develop a team of billing professionals to achieve high performance and engagement
- Oversee daily operations, including workflow management, staffing, and time-off approvals
- Ensure accuracy, compliance, and productivity across all revenue cycle functions
- Drive process improvements and implement best practices to optimize outcomes
- Monitor KPIs and performance metrics to achieve departmental goals
- Provide ongoing coaching, feedback, and recognition to support employee growth
- Serve as an escalation point for complex billing issues and client concerns
- Foster a collaborative, accountable, and positive team culture
- Partner with leadership to identify opportunities for operational and client success improvements
Why Join UPA?
At UPA, we value our people and invest in their success. You’ll enjoy:
- Competitive compensation aligned with your experience and expertise
- Comprehensive benefits package, including:
- Medical, Dental, and Vision Insurance
- Generous Paid Time Off, Holidays, and Sick Leave
- 401(k) with company match and immediate vesting
- Life Insurance, Disability, and Critical Illness Coverage
- A supportive, team-oriented culture that prioritizes growth and work-life balance
- The opportunity to make a meaningful impact in a respected healthcare organization
What You Bring
We’re looking for a knowledgeable and strategic RCM professional who offers:
- Strong experience in medical billing, coding, and full-cycle revenue operations
- Deep understanding of payer regulations, compliance standards, and RCM best practices
- Proven leadership experience with a focus on team development and performance management
- Excellent communication and interpersonal skills
- Advanced proficiency with billing systems and technology
- Ability to analyze data, solve complex problems, and drive results
- Strong organizational skills with the ability to manage multiple priorities
Preferred:
- Relevant certifications (e.g., CPC, CPB, or similar)
- College coursework or degree
Work Environment
- Office-based position with standard computer and administrative responsibilities
- Combination of sitting and standing throughout the day
Take the Next Step
If you’re ready to bring your RCM expertise and leadership skills to an organization that values your impact, we encourage you to apply today.
Join UPA—and help shape the future of revenue cycle excellence.
About University Physicians' Association
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
501 - 1,000 Employees
Headquarters location
Knoxville, TN, US
Year founded
1995