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Director Client Experience Jobs in Georgia (NOW HIRING)

Goodway Group

... media experience with a heavy focus on strategy and working directly with senior stakeholders. * 5+ years with direct client management * You have strong analytical and problem-solving abilities ...

Goodway Group

The Associate Director, B2B, is a sales-focused service partner, working side by side with our ... client experience. What You Will Do * Manage overall B2b client relationships, being the day-to-day ...

North Highland

Director, Client Lead

Atlanta, GA · On-site

$120 - $160/hr

We're seeking a Director, Client Lead to join our Retail and Consumer Products Industry in Atlanta ... Have strong experience building account strategies. * Build strong relationships with senior client ...

Aprio

Manager, Client Experience

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Reporting to the Director of Client Experience, you'll help define the metrics and standards. You'll design and run our Voice of Client program, map and redesign the moments that matter most across ...

Aprio

Manager, Client Experience

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Reporting to the Director of Client Experience, you'll help define the metrics and standards. You'll design and run our Voice of Client program, map and redesign the moments that matter most across ...

North Highland

Director, Client Lead

Atlanta, GA · On-site

Have Strong experience building Account Strategies. * Build strong relationships with senior client stakeholders that support ongoing projects and open the door to growth opportunities. * Identify ...

Miller Zell

Director Client Solutions

Atlanta, GA

The Director, Client Solutions, is responsible for developing innovative retail marketing solutions ... Experience: * 8-12 years' experience in retail marketing, retail design, shopper marketing, or ...

Miller Zell

Director Client Solutions

Atlanta, GA · On-site

$95 - $120/hr

The Director, Client Solutions, is responsible for developing innovative retail marketing solutions ... Experience: * 8-12 years' experience in retail marketing, retail design, shopper marketing, or ...

Miller Zell

Director Client Solutions

Atlanta, GA · On-site

The Director, Client Solutions, is responsible for developing innovative retail marketing solutions ... Experience: * 8-12 years' experience in retail marketing, retail design, shopper marketing, or ...

Medium

Director, Client Services

Atlanta, GA · On-site

$110 - $140/hr

As Director, Client Services, you will lead strategic client relationships and oversee the delivery ... Experience managing budgets and driving growth within client portfolios. * Ability to lead and ...

Kobie Marketing

Director, Client Services

Atlanta, GA · On-site

As Director, Client Services, you will lead strategic client relationships and oversee the delivery ... Experience managing budgets and driving growth within client portfolios. * Ability to lead and ...

AmTrust Financial

Client Experience Specialist

Alpharetta, GA · On-site

$17.25 - $21.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Client Experience Specialist The Client Experience Specialist reports to the Manager, Client ... Ability to navigate client needs in AmTrust organization to direct to the right resource * Complete ...

Miller Zell

Director Client Solutions POS

Atlanta, GA · On-site

The Director, Client Solutions, is responsible for developing innovative retail marketing solutions ... Previous experience in managing multimillion dollar projects for fortune 500 companies * The ...

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Infographic showing various Director Client Experience job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Associate Director - Client Experience

Goodway Group

Atlanta, GA • Remote

Full-time

Re-posted 29 days ago

Job description

The Associate Director, is a sales-focused service partner, working side by side with our Business Development Managers. From the time of engagement, they own (and want ownership) of the client partnership!
They build relationships, identify opportunities to expand opportunities and client impact, and manage the day-to-day success of their campaigns. They know their clients inside and out, engage in ongoing results-based dialogue, overcome obstacles, and in a nutshell, create a fantastic client experience.
What You Will Do
  • Manage overall client relationship, being the day-to-day lead on accounts where you’ll drive satisfaction, growth, and product adoption
  • Partner with Business Development and/or Sr Director of CX to identify expansion opportunities and offerings that drive revenue working in tandem to achieve revenue targets.
  • Be continually aware of the client environment, products/services, strategy/vision, needs, competitive landscape, and challenges, and communicate those effectively to internal partners, leading the internal team to ensure recommendations and performance are aligned to and can exceed client expectations.
  • Work with clients to define measurable digital KPIs that tie to their overall business objective and lead the comprehensive team to ensure recommendations, strategy, and performance are aligned to and can exceed client expectations.
  • Actively participating/leading internal and external calls, including Kick-off, Account Team, Sales team, and educational meetings, and client calls.
  • Managing and solving conflicts both internally and externally with clients and internal teams


Who You Are
  • You have a minimum of 7 years of working in paid digital media, either within account management or media, inclusive of Paid Search, Paid Social, and Programmatic (display, native, etc.) and have a working knowledge of the overall marketing landscape with the ability to lead and guide CMO level client discussions.
  • 7+ years of holistic marketing and media experience and strong knowledge of the digital media and programmatic ecosystem.
  • 5+ years of digital marketing/media experience with a heavy focus on strategy and working directly with senior stakeholders.
  • 5+ years with direct client management
  • You have strong analytical and problem-solving abilities (creative analytics) with the ability to stay on top of client and industry trends to understand market demand and competitive trends.
  • You have a strong understanding of direct response/performance marketing metrics such as visitor-to-lead and lead-to-sale ratios, sales revenue by channel, cost per lead, landing page conversion rate (CVR%), customer lifetime value (CLV or LTV), LTV: CAC ratios, customer retention rate (CRR), customer acquisition cost (CAC)
  • You have strong analytical and problem-solving abilities (creative analytics) with the ability to stay on top of client and industry trends to understand market demand and competitive trends
  • Ability to work within multiple technical systems and platforms necessary for managing client campaigns, dashboard reporting, ad tags, and sales funnel. Tableau, DV360, Trade Desk, AdWords and Facebook experience preferred.
  • You have had roles where you have had to manage change well, are a motivated self-starter with a team-player mentality, and can travel up to 20% (including two required all company trips per year)
  • Bachelor’s degree or equivalent training in a technical discipline. Advanced degree, professional certification, or equivalent training preferred.

Things You Should Know

  • Our workdays can sometimes be long and unpredictable. You should be comfortable and capable of sitting and/or standing at a desk for at least 8 hours
  • Twice per year, we gather together to work and play for a week. Both retreats are “can’t miss” events. There may also be other opportunities to travel depending on your specific role and business needs

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