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Fraud Client Services Representative Jobs in Georgia

PathGroup

Client Services Representative

Brunswick, GA · On-site

$14.50 - $19.75/hr

Client Services Representative The Client Services Representative anticipates, recognizes, and meets the need of internal and external clients. The Client Services Representative provides prompt ...

PathGroup

Client Services Representative

Brunswick, GA · On-site

$14.50 - $19.75/hr

Job Summary The Client Services Representative anticipates, recognizes, and meets the need of internal and external clients. The Client Services Representative provides prompt, cooperative assistance ...

PathGroup

Client Services Representative

Brunswick, GA

$14.50 - $19.75/hr

Job Summary The Client Services Representative anticipates, recognizes, and meets the need of internal and external clients. The Client Services Representative provides prompt, cooperative assistance ...

NVA

Client Services Representative

Young Harris, GA · On-site

$13.75 - $18.50/hr

CLIENT SERVICES REPRESENTATIVE Job Summary The Client Services Specialist is an invaluable member of the hospital team who works directly with a Hospital Manager and supporting medical staff to ...

Cetera

Senior Client Services Representative

Atlanta, GA

$18.50 - $25.50/hr

Sr. Client Services Representative - This person supports Financial Professionals (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service ...

Cetera

Senior Client Services Representative

Atlanta, GA

$18.50 - $25.50/hr

Sr. Client Services Representative - This person supports Financial Professionals (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service ...

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All JobsFraud Client Services Representative JobsFraud Client Services Representative Jobs in Georgia

Fraud Client Services Representative information

See Georgia salary details

$9

$15

$22

How much do fraud client services representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for fraud client services representative in Georgia is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $16.25 per hour, depending on experience, location, and employer.

What is a fraud client services representative?

Fraud Client Services Representatives are professionals who assist customers who may have experienced fraudulent activity on their financial accounts, such as unauthorized transactions or identity theft. They investigate suspicious account activity, help resolve fraud-related issues, and provide guidance on protecting personal information. Their role involves strong communication skills, attention to detail, and knowledge of fraud prevention techniques. They serve as the main point of contact for clients dealing with fraud, ensuring their concerns are addressed promptly and effectively.

What skills and qualifications are needed to thrive as a fraud client services representative?

To thrive as a Fraud Client Services Representative, you need strong analytical skills, attention to detail, and a basic understanding of financial transactions, often supported by a high school diploma or relevant experience. Familiarity with fraud detection software, CRM systems, and secure communication tools is typically required. Outstanding communication, problem-solving abilities, and resilience under pressure help professionals excel in this role. These skills are crucial for quickly identifying and resolving fraudulent activity while ensuring a positive client experience and minimizing financial losses.

What are common challenges faced by fraud client services representatives, and how can I effectively handle them?

Fraud Client Services Representatives often encounter high-stress situations, such as assisting clients who are distressed about potential fraud on their accounts. Balancing empathy with efficiency is key, as you'll need to reassure clients while quickly investigating and resolving issues. Staying up-to-date with the latest fraud trends and internal procedures will help you respond accurately. Collaboration with fraud analysts and other departments is frequent, so strong communication skills and teamwork are essential for success in this role.

What is the difference between Fraud Client Services Representative vs Fraud Analyst?

AspectFraud Client Services RepresentativeFraud Analyst
Primary RoleAssists clients with fraud-related issues, provides support, and resolves account concernsInvestigates fraud cases, analyzes data, and identifies fraudulent activities
Required SkillsCustomer service, communication, basic fraud knowledgeAnalytical skills, data analysis, fraud detection techniques
Work EnvironmentCustomer support centers, call centersSecurity teams, investigative units
CertificationsCustomer service certifications, fraud awareness trainingCertifications like CFE, ACFE, or fraud investigation courses

While both roles focus on fraud, the Fraud Client Services Representative primarily supports clients and resolves account issues, whereas the Fraud Analyst investigates and analyzes fraud cases to prevent future incidents. Both roles require knowledge of fraud prevention, but their daily tasks and skill sets differ significantly.

What are popular job titles related to Fraud Client Services Representative jobs in Georgia?

For Fraud Client Services Representative jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Fraud Client Services Representative jobs in Georgia look for?

The top searched job categories for Fraud Client Services Representative jobs in Georgia are:

Fraud Client Services Representative jobs near you
Infographic showing various Fraud Client Services Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 15% Part Time, 8% Contract, and 3% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $31,705 per year, or $15.2 per hour.

Client Services Representative

PathGroup

Brunswick, GA • On-site

$14.50 - $19.75/hr

Other

Posted 4 days ago

PathGroup rating

7.3

Company rating: 7.3 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

75th of 120 rated laboratories

Job description

Client Services Representative

The Client Services Representative anticipates, recognizes, and meets the need of internal and external clients. The Client Services Representative provides prompt, cooperative assistance and seeks ways to increase client satisfaction and loyalty.

Major Responsibilities
  • Answer calls in a timely, professional and courteous manner using clear, concise language and correct grammar
  • Respond to clients' inquiries, assuring HIPAA compliance with each call
  • Verify authenticity of client by obtaining practice name, physician name, caller's name and phone number
  • Maintain patient and laboratory confidentiality and data security
  • Document all calls on customer service information forms, noting the name, phone number, time of call, nature of request, and resolution of the problem and date/time of resolution
  • Complete all documentation according to established laboratory procedures
  • Navigate LIS, provides verified, released test reports available in the computer as requested by clients
  • Recognize and refers questions needing more expertise to appropriate technical specialist, pathologist, or supervisor
  • Understand and knows how to find details for test turnaround times, collection requirements, specimen transport, and laboratory supplies
  • Provide weekly activity report to supervisor
  • Suggest improvements and additions to enhance departmental and overall laboratory productivity
  • Adhere to all policies, procedures, and safety regulations
  • Assist other departments with scanning and filing of documents
  • Other duties as assigned
Qualifications
  • High school diploma or GED
  • Medical background preferred
  • Knowledge of laboratory operations and terminology a plus
  • Strong computer skills with a high proficiency in Microsoft Office
  • Excellent phone etiquette and verbal communication skills
  • Strong multitasking and organizational skills with attention to detail and the ability to prioritize a wide range of requests
  • Ability to work independently with minimal supervision

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