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Fraud Client Services Representative Jobs in Georgia

ProCraft Cabinetry

Client Services Representative

Norcross, GA · On-site

$15 - $20.50/hr

Client Services Representative Summary of Position The Client Services Representative (CSR) will be responsible for processing orders diligently, timely, and accurately; as well as the scheduling of ...

NVA

Client Services Representative

Young Harris, GA · On-site

$13.75 - $18.50/hr

CLIENT SERVICES REPRESENTATIVE Job Summary The Client Services Specialist is an invaluable member of the hospital team who works directly with a Hospital Manager and supporting medical staff to ...

Cetera

Senior Client Services Representative

Atlanta, GA · On-site

$18.50 - $25.50/hr

Sr. Client Services Representative - This person supports Financial Professionals (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service ...

Cetera

Senior Client Services Representative

Atlanta, GA · On-site

$18.50 - $25.50/hr

Sr. Client Services Representative - This person supports Financial Professionals (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service ...

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All JobsFraud Client Services Representative JobsFraud Client Services Representative Jobs in Georgia

Fraud Client Services Representative information

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How much do fraud client services representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for fraud client services representative in Georgia is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $16.25 per hour, depending on experience, location, and employer.

What does a fraud client services representative do?

A fraud client services representative investigates and resolves cases of suspected fraud by analyzing customer accounts, transactions, and reports. They communicate with clients to verify transactions, document findings, and work with fraud prevention tools to prevent future incidents, often requiring strong attention to detail and knowledge of security protocols.

What are common challenges faced by fraud client services representatives, and how can I effectively handle them?

Fraud Client Services Representatives often encounter high-stress situations, such as assisting clients who are distressed about potential fraud on their accounts. Balancing empathy with efficiency is key, as you'll need to reassure clients while quickly investigating and resolving issues. Staying up-to-date with the latest fraud trends and internal procedures will help you respond accurately. Collaboration with fraud analysts and other departments is frequent, so strong communication skills and teamwork are essential for success in this role.

What skills and qualifications are needed to thrive as a fraud client services representative?

To thrive as a Fraud Client Services Representative, you need strong analytical skills, attention to detail, and a basic understanding of financial transactions, often supported by a high school diploma or relevant experience. Familiarity with fraud detection software, CRM systems, and secure communication tools is typically required. Outstanding communication, problem-solving abilities, and resilience under pressure help professionals excel in this role. These skills are crucial for quickly identifying and resolving fraudulent activity while ensuring a positive client experience and minimizing financial losses.

What is the difference between Fraud Client Services Representative vs Fraud Analyst?

AspectFraud Client Services RepresentativeFraud Analyst
Primary RoleAssists clients with fraud-related issues, provides support, and resolves account concernsInvestigates fraud cases, analyzes data, and identifies fraudulent activities
Required SkillsCustomer service, communication, basic fraud knowledgeAnalytical skills, data analysis, fraud detection techniques
Work EnvironmentCustomer support centers, call centersSecurity teams, investigative units
CertificationsCustomer service certifications, fraud awareness trainingCertifications like CFE, ACFE, or fraud investigation courses

While both roles focus on fraud, the Fraud Client Services Representative primarily supports clients and resolves account issues, whereas the Fraud Analyst investigates and analyzes fraud cases to prevent future incidents. Both roles require knowledge of fraud prevention, but their daily tasks and skill sets differ significantly.

What is a fraud client services representative?

Fraud Client Services Representatives are professionals who assist customers who may have experienced fraudulent activity on their financial accounts, such as unauthorized transactions or identity theft. They investigate suspicious account activity, help resolve fraud-related issues, and provide guidance on protecting personal information. Their role involves strong communication skills, attention to detail, and knowledge of fraud prevention techniques. They serve as the main point of contact for clients dealing with fraud, ensuring their concerns are addressed promptly and effectively.
What are popular job titles related to Fraud Client Services Representative jobs in Georgia? For Fraud Client Services Representative jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Fraud Client Services Representative jobs in Georgia look for? The top searched job categories for Fraud Client Services Representative jobs in Georgia are:
Fraud Client Services Representative jobs near you
Infographic showing various Fraud Client Services Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $31,705 per year, or $15.2 per hour.

Client Services Representative

ProCraft Cabinetry

Norcross, GA • On-site

$15 - $20.50/hr

Full-time

Re-posted 8 days ago

Job description

Client Services Representative

Summary of Position
The Client Services Representative (CSR) will be responsible for processing orders diligently, timely, and accurately; as well as the scheduling of all incoming orders, both internal and external. The CSR will also execute administrative and sales-related responsibilities that relate to client relations management.

Essential Job Functions and Responsibilities
  • Create and process orders with diligence and accuracy and send necessary quotes/drawings/receipts to the client in a timely manner.
  • Use proper grammar notation exhibiting concise, professional communication skills.
  • Detect any potential problems with the sales process and share with your manager to offer independent solutions and alternatives.
  • Maintain daily awareness of deadlines and responsibilities.
  • Effectively multi-task while maintaining clarity and proper prioritization management.
  • Communicate inventory statuses accurately to your clients.
  • Provide effective customer service via the phone, email, direct-interaction and fax.
  • Follow-up with clients after their order has been completed and gather feedback.
  • Answer your communications in a timely manner, giving undivided attention to the client.
  • Offer assistance and help the customer with inquiries.
  • Monitor and reply to online reviews about the business and report them to your manager.
  • Manage the reception area and keep it clean, as needed.
  • Other duties as assigned by your manager.
Knowledge, Skills and Abilities
Ability to meet deadlines, exhibit great attention to detail and communicate in a professional, concise manner is essential. A thorough understanding of standard business practices, problem-solving issues in a rapid environment and a clients-first attitude is necessary for success. Familiarity with cabinet fabrication, terminology or similar industry experience is highly preferred, but not required.
Minimum Qualifications
  • Working knowledge of Microsoft Office products (Excel, Word, Power Point).
  • 2-4 years of related client service experience.
  • Understanding of basic software systems and products.
  • Proven communication skills.
  • Bilingual: Spanish and English.
Comments
This job description in no way states or implies these are the only duties to be performed by the employee occupying this position. The incumbent will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor or manager.
This document does not create an employee contract, implied or otherwise other than an “at will” relationship.

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