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Fraud Client Services Representative Jobs in Georgia

Houston Fitness Partners

$10/hr

Member Service Representative Pay type: Hourly Pay Rate: $10/HR Planet Fitness is one of the ... We have been made aware of an increasing number of hiring fraud schemes across numerous platforms.

Epiq

eDiscovery Client Services Manager

Atlanta, GA · Remote

$130K - $145K/yr

Serves as the primary liaison with key client representatives and owns the service delivery relationship for assigned projects * Serves as the internal and external point of contact for projects and ...

Houston Fitness Partners

$10/hr

Overnight Member Service Representative Pay Rate: $10/HR + $1/hr overnight differential (9:30pm-6am ... We have been made aware of an increasing number of hiring fraud schemes across numerous platforms.

ASCENSUS

Senior Fraud Strategy Analyst

Atlanta, GA · On-site

Demonstrate Ascensus' I-Client service philosophy and Core Values of People Matter, Quality First ... This base salary range represents the low and high end of the salary range for this position.

Advisor Group

Fraud Analyst

Atlanta, GA · Hybrid

$65K - $75K/yr

... client and Firm information. * Ensure investigations are completed within established service level ... Stay current on fraud schemes, industry trends, and applicable regulatory requirements.

Crisp Recruit

Client Services Specialist

Blairsville, GA · On-site

$20/hr

... representation to clients facing difficult situations. The Client Services Specialist role is critical during a period of growth and operational transition for the firm. This position will initially ...

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Fraud Client Services Representative information

See Georgia salary details

$9

$15

$22

How much do fraud client services representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for fraud client services representative in Georgia is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $16.25 per hour, depending on experience, location, and employer.

What is a fraud client services representative?

Fraud Client Services Representatives are professionals who assist customers who may have experienced fraudulent activity on their financial accounts, such as unauthorized transactions or identity theft. They investigate suspicious account activity, help resolve fraud-related issues, and provide guidance on protecting personal information. Their role involves strong communication skills, attention to detail, and knowledge of fraud prevention techniques. They serve as the main point of contact for clients dealing with fraud, ensuring their concerns are addressed promptly and effectively.

What skills and qualifications are needed to thrive as a fraud client services representative?

To thrive as a Fraud Client Services Representative, you need strong analytical skills, attention to detail, and a basic understanding of financial transactions, often supported by a high school diploma or relevant experience. Familiarity with fraud detection software, CRM systems, and secure communication tools is typically required. Outstanding communication, problem-solving abilities, and resilience under pressure help professionals excel in this role. These skills are crucial for quickly identifying and resolving fraudulent activity while ensuring a positive client experience and minimizing financial losses.

What are common challenges faced by fraud client services representatives, and how can I effectively handle them?

Fraud Client Services Representatives often encounter high-stress situations, such as assisting clients who are distressed about potential fraud on their accounts. Balancing empathy with efficiency is key, as you'll need to reassure clients while quickly investigating and resolving issues. Staying up-to-date with the latest fraud trends and internal procedures will help you respond accurately. Collaboration with fraud analysts and other departments is frequent, so strong communication skills and teamwork are essential for success in this role.

What is the difference between Fraud Client Services Representative vs Fraud Analyst?

AspectFraud Client Services RepresentativeFraud Analyst
Primary RoleAssists clients with fraud-related issues, provides support, and resolves account concernsInvestigates fraud cases, analyzes data, and identifies fraudulent activities
Required SkillsCustomer service, communication, basic fraud knowledgeAnalytical skills, data analysis, fraud detection techniques
Work EnvironmentCustomer support centers, call centersSecurity teams, investigative units
CertificationsCustomer service certifications, fraud awareness trainingCertifications like CFE, ACFE, or fraud investigation courses

While both roles focus on fraud, the Fraud Client Services Representative primarily supports clients and resolves account issues, whereas the Fraud Analyst investigates and analyzes fraud cases to prevent future incidents. Both roles require knowledge of fraud prevention, but their daily tasks and skill sets differ significantly.

What are popular job titles related to Fraud Client Services Representative jobs in Georgia?

For Fraud Client Services Representative jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Fraud Client Services Representative jobs in Georgia look for?

The top searched job categories for Fraud Client Services Representative jobs in Georgia are:

Fraud Client Services Representative jobs near you
Infographic showing various Fraud Client Services Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $31,705 per year, or $15.2 per hour.

Member Services Representative (Spring Branch)

Houston Fitness Partners

On-site

$10/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 23 days ago

Job description

Job Title: Member Service Representative
Pay type: Hourly
Pay Rate: $10/HR
Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,600 clubs and growing! Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment called the "Judgment Free Zone."
Houston Fitness Partners is a leading independently owned franchisee of Planet Fitness. You'll be joining a team that values:
People-we genuinely care about our team + members
Fun- we enjoy the work
Honesty- we lead with integrity
Accountability- we own the outcome
Drive- we take initiative

Characteristics that will make you the perfect fit for our Member Services Representative:
Essential Duties & Responsibilities:

  • Greet members/guests as they enter and exit the club with confidence, high-energy, and professionalism.

  • Anticipate member's/guest's need and respond promptly by delivering efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.

  • Answer phones promptly and in a friendly manner. Assist callers with knowledgeable and accurate information during their inquiries.

  • Utilize strong communication and problem-solving skills to resolve customer concerns, ensuring a positive experience.

  • Perform prospective member calls and tours; assessing their membership needs.
    Execute retail transactions with accuracy and drive sales goals.

  • Regular, consistent cleaning and sanitizing of the club and equipment for up to 50% of the shift.

  • Ability to answer questions regarding business procedures and policies accurately and in a customer-friendly way.

  • Subject to work at any Planet Fitness location within Houston Fitness Partners franchise.

Minimum Skills:

  • Superior customer service skills, preferably 6-12 months of face-to-face customer service experience.

  • Self-starter who takes initiative with minimal direction and supervision.

  • Must be punctual and dependable with a solid work ethic.

  • Basic computer proficiency and ability to manage multiple responsibilities.

Minimum Qualifications:

  • Must be 18 years of age or older.

  • Ability to pass a background check.

  • Willing to become CPR/AED Certified prior to gaining employment and maintain your certification while employed.

Physical Demands of the Member Services Representative:

  • Continual standing and walking throughout the club to accomplish tasks during shift.

  • Frequent talking in person or on the phone to exchange information during shift.

  • Must be able to lift up to 50 pounds.

  • Will encounter toxic chemicals during shift.

  • Frequent cleaning and sanitizing of equipment and facilities.

  • Some bending, twisting, and reaching are required to accomplish tasks.


Benefits of Joining Our Team:

  • Medical, Dental, and Vision Insurance for Full-time staff (work a minimum of 30 hours per week).

  • 401(k) plan eligible after 12 months of employment.

  • Free PF Black Card gym membership.

  • Opportunities for growth.

As part of our hiring process, we use the E-Verify system to confirm that new employees are legally authorized to work in the United States.We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.

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