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Fraud Client Services Representative Jobs in Georgia

Rubicon Global

Client Services Associate

Atlanta, GA · On-site

$20/hr

Client Services Associate Location: Remote/Hybrid - USA Reports to: Key Account Manager Department ... Physical Demands and Working Environment The physical demands described here are representative of ...

Rubicon

Client Services Associate

Atlanta, GA · Remote

$20/hr

Client Services Associate Location: Remote/Hybrid - USA Reports to: Key Account Manager Department ... Physical Demands and Working Environment The physical demands described here are representative of ...

Playy Sports

Client Service Representative

Atlanta, GA · Hybrid

$15.50 - $21/hr

CLIENT SERVICE REPRESENTATIVE Atlanta, GA (Hybrid) THE RUNDOWN Playfly Sports is looking for a Client Service Representative to join our team in Atlanta. The Client Service Representative (CSR) will ...

Ampcus

Client Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

... services. We are in search of a highly motivated candidate to join our talented Team. Job Title ... Client Service Representative Location(s): Atlanta, GA Description: The position of Client Service ...

Nexx 1 Marketing

Client Services Coordinator

Macon, GA · On-site

$15.50 - $20.75/hr

Our company is looking for a Client Account Representative who can assist clients with product ... services Demonstrate and provide our customers with product knowledge and information Monitor the ...

Nexx 1 Marketing

Client Services Coordinator

Macon, GA · On-site

$15.50 - $20.75/hr

Our company is looking for a Client Account Representative who can assist clients with product ... services • Demonstrate and provide our customers with product knowledge and information • ...

Insight Facilities Management Inc.

Be Seen First

Client Service Representative

Marietta, GA · On-site

$16 - $18/hr

Client Service Representative (CSR) Job Summary The Client Service Representative handles inbound ... services to commercial properties and providing reliable, solution-driven support for all ...

Playfly Sports

Client Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

CLIENT SERVICE REPRESENTATIVE Atlanta, GA (Hybrid) THE RUNDOWN Playfly Sports is looking for a Client Service Representative to join our team in Atlanta. The Client Service Representative (CSR) will ...

Playfly Sports

Client Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

CLIENT SERVICE REPRESENTATIVE Atlanta, GA (Hybrid) THE RUNDOWN Playfly Sports is looking for a Client Service Representative to join our team in Atlanta. The Client Service Representative (CSR) will ...

Houston Fitness Partners

$10/hr

Member Service Representative Pay type: Hourly Pay Rate: $10/HR Planet Fitness is one of the ... We have been made aware of an increasing number of hiring fraud schemes across numerous platforms.

WIVERSE

Client Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Mondays & Fridays REMOTE 6 month contract The position of Client Service Representative entails ... and services. The CSR is empowered to make decisions that will eliminate impedance for our ...

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Fraud Client Services Representative information

See Georgia salary details

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How much do fraud client services representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for fraud client services representative in Georgia is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $16.25 per hour, depending on experience, location, and employer.

What does a fraud client services representative do?

A fraud client services representative investigates and resolves cases of suspected fraud by analyzing customer accounts, transactions, and reports. They communicate with clients to verify transactions, document findings, and work with fraud prevention tools to prevent future incidents, often requiring strong attention to detail and knowledge of security protocols.

What are common challenges faced by fraud client services representatives, and how can I effectively handle them?

Fraud Client Services Representatives often encounter high-stress situations, such as assisting clients who are distressed about potential fraud on their accounts. Balancing empathy with efficiency is key, as you'll need to reassure clients while quickly investigating and resolving issues. Staying up-to-date with the latest fraud trends and internal procedures will help you respond accurately. Collaboration with fraud analysts and other departments is frequent, so strong communication skills and teamwork are essential for success in this role.

What skills and qualifications are needed to thrive as a fraud client services representative?

To thrive as a Fraud Client Services Representative, you need strong analytical skills, attention to detail, and a basic understanding of financial transactions, often supported by a high school diploma or relevant experience. Familiarity with fraud detection software, CRM systems, and secure communication tools is typically required. Outstanding communication, problem-solving abilities, and resilience under pressure help professionals excel in this role. These skills are crucial for quickly identifying and resolving fraudulent activity while ensuring a positive client experience and minimizing financial losses.

What is the difference between Fraud Client Services Representative vs Fraud Analyst?

AspectFraud Client Services RepresentativeFraud Analyst
Primary RoleAssists clients with fraud-related issues, provides support, and resolves account concernsInvestigates fraud cases, analyzes data, and identifies fraudulent activities
Required SkillsCustomer service, communication, basic fraud knowledgeAnalytical skills, data analysis, fraud detection techniques
Work EnvironmentCustomer support centers, call centersSecurity teams, investigative units
CertificationsCustomer service certifications, fraud awareness trainingCertifications like CFE, ACFE, or fraud investigation courses

While both roles focus on fraud, the Fraud Client Services Representative primarily supports clients and resolves account issues, whereas the Fraud Analyst investigates and analyzes fraud cases to prevent future incidents. Both roles require knowledge of fraud prevention, but their daily tasks and skill sets differ significantly.

What is a fraud client services representative?

Fraud Client Services Representatives are professionals who assist customers who may have experienced fraudulent activity on their financial accounts, such as unauthorized transactions or identity theft. They investigate suspicious account activity, help resolve fraud-related issues, and provide guidance on protecting personal information. Their role involves strong communication skills, attention to detail, and knowledge of fraud prevention techniques. They serve as the main point of contact for clients dealing with fraud, ensuring their concerns are addressed promptly and effectively.
What are popular job titles related to Fraud Client Services Representative jobs in Georgia? For Fraud Client Services Representative jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Fraud Client Services Representative jobs in Georgia look for? The top searched job categories for Fraud Client Services Representative jobs in Georgia are:
Fraud Client Services Representative jobs near you
Infographic showing various Fraud Client Services Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $31,705 per year, or $15.2 per hour.

HOA Client Services Specialist

Banc of California

Peachtree Corners, GA • On-site

$16 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Banc Of California rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

BANC OF CALIFORNIA AND YOUR CAREER
Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. Banc of California is one of the nation’s premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture backed businesses. As the largest independent bank headquartered in California, the bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities. The bank also provides full-service payment processing solutions to its clients and serves the Community Association Management industry nationwide through its technology forward platform, SmartStreet™. Banc of California is committed to supporting its local communities through the Banc of California Charitable Foundation and by partnering with organizations that promote financial literacy, job training, small business support, affordable housing, and more.
At Banc of California, our success is powered by our people and a shared commitment to delivering meaningful results. We foster an environment where entrepreneurial thinking is encouraged, and accountability and operational excellence are expected. Our team members are empowered to take ownership, make informed decisions, and make a meaningful impact as the bank continues to grow and evolve. We are dedicated to supporting your growth and wellbeing through comprehensive benefits, robust development opportunities, and inclusive programs that enable you to perform at your best. Together we win!
THE OPPORTUNITY
The Client Service Specialist is a pivotal member of the HOA Services Organization. This representative will play a key role in client satisfaction and client retention by supporting a multi-billion dollar client base consisting of HOA Property Management companies. These Property Management companies are seeking support with payment/depository research, copies of statements and website navigation of our proprietary technology, the HOA Platform. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.
HOW YOU’LL MAKE A DIFFERENCE
  • Front line client service support
  • Provide phone support to client(s) via inbound calls
  • Must exercise independent judgement and discretion on matters of significance to both the client and the bank. This requires the ability to interpret and implement bank policies and procedures, while balancing that with the needs of the client
  • Have a strong understanding of HOA Client Service and Bank’s policy & procedures
  • Possess strong discernment and be risk adverse, when processing client monetary requests
  • Provide website navigation and low-level technical support
  • Complete client requests in a timely manner that’s governed by our established service level agreements
  • Process monetary transactions for customer accounts
  • Process account maintenance/updates & corrections on IBS
  • Strong knowledge of the Bank’s services and products for client support
  • Provide research assistance and information to customers.
  • Resolve customer disputes by using independent judgment and knowledge of bank policies and procedures
  • Must possess overwhelming curiosity of understanding the mechanics of HOA business and exploring solutions for our clients
  • Relentless follow up and prioritization skill set is required
  • Must possess great communication skills verbally and written to communicate research findings to clients on remittance or depository items
  • Must be able to handle tight deadlines on requests, specifically fraud intake requests
  • Follow all established policies and procedures.
  • Perform other duties and projects as assigned.
WHAT YOU’LL BRING
  • Required: 3-5 years’ work experience in Financial Institutions.
  • 1-2 years’ work experience in Customer Service preferred
  • 1-2 years’ work experience in Call Center preferred
  • 2-3 years’ work experience in Banking Branch preferred
  • Required: High School or equivalent
  • Associate’s degree preferred.
  • HOA Banking experience preferred.
  • Extremely knowledgeable on banking processes, chargebacks and returns preferred.
  • Able to complete work daily under tight deadlines
  • Branch teller skills
  • Great multi-tasker
  • Ability to communicate appropriately and effectively with all members of the organization
  • Highly self-motivated and ability to work independently
  • Proven analytical, evaluative, and problem-solving abilities
  • Ability to handle multiple projects and work in a collaborative setting Amazing interpersonal skills and team player
  • Great influence on others
  • Excellent written and verbal communication skills
  • Strong proficiency with MS Office suite required (MS Word, Excel and PowerPoint)
  • High School diploma or equivalent required
HOW WE’LL SUPPORT YOU
  • Financial Security: You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting.
  • Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
  • Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
  • Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off.
  • Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.

SALARY RANGE
The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.
Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to their actual or perceived race (including traits associated with race, such as hair texture, hair type or protective hairstyles), religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender, gender identity, gender expression, gender transitioning, citizenship status, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information, or disability (mental or physical), requests for accommodation and any additional protected categories set forth in applicable federal, state or local laws. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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