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Client Services Assistant Jobs in Georgia (NOW HIRING)

Cna

Sr Client Services Manager

Atlanta, GA

At CNA, we strive to create a culture in which people know they matter and are part of something ... Leads development, delivery and evaluation of client service goals. Customizes measurement tools ...

GardaWorld

Client Services Manager

Savannah, GA · On-site

$65K - $69K/yr

As a Security Client Services Manager, you'll be the trusted link between our clients and our ... Assist in the development and implementation of staffing schedules, budgets, payroll, and other ...

GardaWorld

Client Services Manager

Savannah, GA

$70K/yr

As a Security Client Services Manager, you'll be the trusted link between our clients and our ... business unit * Assist in the development and implementation of staffing schedules, budgets ...

GardaWorld

Client Services Manager

Savannah, GA · On-site

$70K/yr

As a Security Client Services Manager, you'll be the trusted link between our clients and our ... business unit * Assist in the development and implementation of staffing schedules, budgets ...

GardaWorld

Client Services Manager

Savannah, GA

$70K/yr

As a Security Client Services Manager, you'll be the trusted link between our clients and our ... Assist in the development and implementation of staffing schedules, budgets, payroll, and other ...

GardaWorld

Client Services Manager

Savannah, GA

$70K/yr

As a Security Client Services Manager, you'll be the trusted link between our clients and our ... business unit * Assist in the development and implementation of staffing schedules, budgets ...

Baldwin Legacy

Client Service Assistant

Savannah, GA · On-site

$57K - $67K/yr

... services and products in a way that beneficially targets consumers. Client Service Assistant will ... perform customer interaction tasks to support a sales team for new customer onboarding. Candidates ...

Rubicon Global

Client Services Associate

Atlanta, GA · On-site

$20/hr

Client Services Associate Location: Remote/Hybrid - USA Reports to: Key Account Manager Department ... Resolve invoice questions and investigate payment issues with vendors; assist manager with ...

Cna

AVP, Claims Client Services

Atlanta, GA

At CNA, we strive to create a culture in which people know they matter and are part of something ... Serves as a strategic business partner to senior Claim and Field leaders, ensuring client service ...

Baldwin Legacy

Client Service Assistant

Savannah, GA

$57K - $67K/yr

... services and products in a way that beneficially targets consumers. Client Service Assistant will ... perform customer interaction tasks to support a sales team for new customer onboarding. Candidates ...

Rubicon

Client Services Associate

Atlanta, GA · Remote

$20/hr

Client Services Associate Location: Remote/Hybrid - USA Reports to: Key Account Manager Department ... Resolve invoice questions and investigate payment issues with vendors; assist manager with ...

Nexx 1 Marketing

Client Services Coordinator

Macon, GA · On-site

$15.50 - $20.75/hr

Our company is looking for a Client Account Representative who can assist clients with product ... services • Demonstrate and provide our customers with product knowledge and information • ...

Nexx 1 Marketing

Client Services Coordinator

Macon, GA

$15.50 - $20.75/hr

Our company is looking for a Client Account Representative who can assist clients with product ... services Demonstrate and provide our customers with product knowledge and information Monitor the ...

TSCG

Client Services Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

Experience in an executive assistant, administrative coordinator, or operations support role ... The Client Services Coordinator / Administrator is expected to handle sensitive financial and ...

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Client Services Assistant information

See Georgia salary details

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How much do client services assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for client services assistant in Georgia is $16.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.28 per hour, depending on experience, location, and employer.

What are Client Services Assistants?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

What are some typical challenges a Client Services Assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are the most commonly searched types of Client Services jobs in Georgia? The most popular types of Client Services jobs in Georgia are:
What are popular job titles related to Client Services Assistant jobs in Georgia? For Client Services Assistant jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Client Services Assistant jobs in Georgia look for? The top searched job categories for Client Services Assistant jobs in Georgia are:
What cities in Georgia are hiring for Client Services Assistant jobs? Cities in Georgia with the most Client Services Assistant job openings:
Client Services Assistant jobs near you
Infographic showing various Client Services Assistant job openings in Georgia as of June 2026, with employment types broken down into 67% Full Time, 31% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,170 per year, or $16.9 per hour.
Sr Client Services Manager

Sr Client Services Manager

Cna

Atlanta, GA

Full-time

Posted 27 days ago

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.


CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide.


Individual contributor, responsible for developing and directing claim service strategies and for managing branch underwriting and agency relationships within an assigned territory. Monitors, facilitates and assists in the successful renewal of accounts to drive customer satisfaction within defined service standards. Externally focused on servicing brokers/agent and critical or complex accounts requiring a high level of customer contact to maintain competitive positioning.

JOB DESCRIPTION:

Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Remains externally focused while serving as primary contact for assigned clients, commercial branch contacts, agents and brokers on all issues related to the client's service relationship with CNA. Provides technical, administrative, process, and marketing expertise. May serve as executive contact for large, national clients.
Builds and maintains business relationships with clients, agents and brokers in support of new business, retention and cross-sell goals.
Collaborates with underwriting to determine claim service renewals at profitable rates through understanding of client's business, organization, service requirements/standards and goals.
Leads development, delivery and evaluation of client service goals.
Customizes measurement tools, such as customer evaluation surveys, and coordinates claim quality reviews, to monitor effective client service results and identify issues.
Builds consensus with claim, underwriting, agents, brokers and/or clients to facilitate resolution for all pertinent claim service issues and develops action plans when necessary.
Develops innovative new products and services based on client input and profitability goals.
Negotiates, communicates and monitors special claim handling instructions for risk management accounts and key commercial clients.
Accountable for the defined transition plans, special services and meetings for new accounts.
Serves as a knowledgeable resource to both internal and external customers for inquiries about claim service offerings, products and process.

Reporting Relationship
Typically Director or above

Skills, Knowledge and Abilities
1. Strong knowledge of claims systems, reporting systems, pricing model, client set-up processes, and statutory requirements.
2. Strong insurance industry knowledge especially in the specialty area as it applies to client services and claim products and services, administration, and systems applications.
3. Strong problem-solving skills and ability to organize and prioritize multiple tasks.
4. Excellent interpersonal skills to effectively serve clients and build relationships and support sales efforts.
5. Strong written and verbal communications skills.
6. Strong presentation and negotiation skills with the ability to function in a competitive, adversarial and/or strategic environment.
7. Strong collaborative and influence skills.
8. Self directed to produce quality work products.
9. Knowledge of Microsoft Office Suite and other business-related software and programming.


Education and Experience
1. Bachelor's degree or equivalent work experience.

2. Typically a minimum of five to eight years experience in claims or third party administration or insurance operations.

3. Claim management experience preferred.

4. Applicable certifications preferred such as CPCU, ARM, AIC, etc.


CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page.


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com

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