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Client Services Manager Jobs in Georgia (NOW HIRING)

Balentine

Client Services Manager

Atlanta, GA · On-site

Client Services Manager The Client Services Manager is responsible for leading and continuously enhancing the firm's client service platform, ensuring a consistent, exceptional client experience ...

GardaWorld

Client Services Manager

Savannah, GA · On-site

$70K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

GardaWorld

Client Services Manager

Savannah, GA · On-site

$70K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

GardaWorld

Client Services Manager

Savannah, GA · On-site

$65K - $69K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact. As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

GardaWorld

Client Services Manager

Savannah, GA

$70K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact. As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

GardaWorld

Client Services Manager

Savannah, GA · On-site

$70K/yr

Join GardaWorld as a Security Client Services Manager - Where Service Excellence Meets Impact! As a Security Client Services Manager, you'll be the trusted link between our clients and our ...

Compass Group

CLIENT SERVICES MANAGER

Tucker, GA · On-site

$70K - $85K/yr

CLIENT SERVICES MANAGER Salary: $70,000 - $85,000 Other Forms of Compensation: Up to 5% Bonus, Cell phone Stipend ESFM is the corporate facilities management (FM) division of Compass Group USA, a ...

Compass Group

CLIENT SERVICES MANAGER

Tucker, GA

$70K - $85K/yr

CLIENT SERVICES MANAGER Salary: $70,000 - $85,000 Other Forms of Compensation: Up to 5% Bonus, Cell phone Stipend ESFM is the corporate facilities management (FM) division of Compass Group USA, a ...

Gallagher

Client Services Manager

Atlanta, GA · On-site

Facilitates discussions effectively, selling value of AJG services. * Perceived as critical link between client, management and claims operations. * Requires minimal levels of supervision in areas ...

Compass Group

CLIENT SERVICES MANAGER

Tucker, GA · On-site

$70K - $85K/yr

CLIENT SERVICES MANAGER Salary: $70,000 - $85,000 Other Forms of Compensation: Up to 5% Bonus, Cell phone Stipend ESFM is the corporate facilities management (FM) division of Compass Group USA, a ...

Cna

Sr Client Services Manager

Atlanta, GA

Develops innovative new products and services based on client input and profitability goals. Negotiates, communicates and monitors special claim handling instructions for risk management accounts and ...

Epiq

eDiscovery Client Services Manager

Atlanta, GA · Remote

$130K - $145K/yr

The Client Services Manager functions as a key leader in successfully managing the Client Services team and assigned client relationships through effective project management coordination and ...

Coca-Cola

Manager, Client Services

Atlanta, GA · Remote

In the Manager, Client Services role within our Sales Support team, you will play an integral part in coordinating large-scale projects that enhance collaboration between Sales, Operations, and ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Georgia

Client Services Manager information

See Georgia salary details

$29.6K

$59.4K

$107.7K

How much do client services manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for client services manager in Georgia is $59,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $70,100.00 per year, depending on experience, location, and employer.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools.

What are the salary expectations for customer service managers?

Customer Service Managers typically earn a median annual salary ranging from $50,000 to $80,000, depending on experience, location, and industry. Salaries can increase with additional certifications, leadership skills, and managing larger teams or complex accounts.

What is the role of a client service manager?

A client service manager oversees client relationships, ensuring customer satisfaction and addressing their needs. They coordinate with internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a Client Services Manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by Client Services Managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

Is a client service manager a good career?

A client services manager is a valuable role that involves overseeing client relationships, ensuring customer satisfaction, and coordinating with internal teams. It typically requires strong communication, problem-solving skills, and experience in customer service or sales. The career offers opportunities for advancement into senior management and can be stable with demand across various industries.

What Is a Client Services Manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Georgia? The most popular types of Client Services jobs in Georgia are:
What are popular job titles related to Client Services Manager jobs in Georgia? For Client Services Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Client Services Manager jobs in Georgia look for? The top searched job categories for Client Services Manager jobs in Georgia are:
What cities in Georgia are hiring for Client Services Manager jobs? Cities in Georgia with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $59,385 per year, or $28.6 per hour.
Client Services Manager

Client Services Manager

Balentine

Atlanta, GA • On-site

Full-time

Posted 10 days ago

Job description

We're Hiring:
Client Services Manager
The Client Services Manager is responsible for leading and continuously enhancing the firm's client service platform, ensuring a consistent, exceptional client experience across all client relationships. This role partners closely with Relationship Managers, Operations, Compliance, and Leadership to drive service excellence, operational scalability, and client retention.
This role leads the firm's client service function, building the structure, standards, and talent needed to deliver a seamless client experience at scale. They serve as the primary point of contact for the firm's custodial relationships, own the team's staffing model, and maintain an active industry peer network to keep Balentine's service standards and team structures best in class. This role fosters a culture of accountability, collaboration, and ownership that reflects the values of our employee-owned firm.
Responsibilities
The success of the role is demonstrated by the ability to complete the following:
Client Service Leadership
  • Develop and execute the firm's client service strategy to deliver a consistently exceptional client experience.
  • Establish and monitor client service standards, service-level expectations, and key performance indicators.
  • Identify opportunities to enhance the client journey through process improvements, technology adoption, and team development.
  • Lead initiatives that improve client satisfaction, retention, and engagement.

Team Leadership & Supervision
  • Directly manage members of the Client Service team, setting clear expectations and holding each member accountable to uphold service standards.
  • Advocate for the team's resources, development, and well-being.
  • Own the client service staffing model-continually assessing capacity, optimizing team structure and role design, and proactive planning for the firm's growth.
  • Maintain working knowledge of each role on the team, with the ability to step in and perform the work directly when coverage is needed.
  • Oversee the onboarding and transition of new and departing client relationships through the Transition Manager, ensuring a seamless, well-coordinated experience.
  • Partner with the Client Service team to ensure Relationship Associates and Client Service Associates are trained, process-oriented, and consistently meeting client service and compliance standards.
  • Work with the Senior Administrative Associate to ensure administrative support is well-organized, responsive, and aligned to client and team needs.
  • Recruit, mentor, and retain a high-performing client service team.
  • Steer career development paths and succession plans for client service professionals.
  • Conduct regular performance reviews, coaching sessions, and development planning.
  • Foster a culture of continuous improvement, accountability, and collaboration.

Process & Client Operational Leadership
  • Serve as the primary point of contact for the firm's Fidelity custodial relationship, owning escalations and ensuring custodial service standards are consistently met.
  • Lead process improvement and change management for the client service team, guiding the team through the adoption of new workflows, systems, and standards.
  • Oversee and continuously improve client service workflows, policies, and procedures.
  • Ensure scalability of client service operations as the firm grows.
  • Collaborate closely across Operations, Compliance, Technology, and Relationship Management to deliver a unified, seamless client experience.
  • Partner with Operations and Technology teams to optimize systems, workflows, and automation opportunities.
  • Establish controls and quality assurance processes that mitigate risk while enhancing efficiency.
  • Provide regular reporting and recommendations regarding service metrics, operational trends, and client feedback.

Industry Engagement & Best Practices
  • Build and maintain a network of industry peers to stay current on client service best practices, emerging technology, and effective team structures.
  • Translate external insights into improvements to the firm's service standards, staffing models, and operating processes.

Relationship Expansion & Business Development Support
  • Partner with Relationship Managers to identify opportunities to deepen client relationships and enhance service offerings.
  • Support new client onboarding initiatives to ensure a seamless transition and exceptional first impression.
  • Participate in prospective client meetings when appropriate to demonstrate the firm's service capabilities.
  • Contribute to client retention and referral generation efforts through exceptional service delivery.

Culture & Ownership
  • Promote the values and mindset of an employee-owned organization, encouraging accountability, stewardship, and long-term thinking.
  • Champion a client-first culture throughout the organization.
  • Lead by example in demonstrating professionalism, integrity, and commitment to service excellence.

Qualifications
  • Bachelor's degree required.
  • 7+ years of experience in wealth management, family office, or investment advisory services. Experience in an RIA strongly preferred.
  • 3+ years of leadership experience managing client service teams.
  • Demonstrated experience building scalable client service processes and teams.
  • Strong understanding of wealth management operations, custodial platforms, account administration, and regulatory requirements.
  • Experience working with high-net-worth and ultra-high-net-worth clients.
  • Proven ability to lead through influence and collaborate across multiple departments.

Competencies
  • The competencies below outline some of the characteristics that are expected to contribute to the success of this position.

Professional and Courteous
  • Ability to maintain uncompromising levels of confidentiality.
  • Ability to have a positive impact on the people around you.

Emotional Intelligence and Interpersonal Skills
  • Ability to read and connect with people and respond accordingly in varying situations.
  • Ability to recognize own and others' emotions and use them to create positive interactions.

Organized and Productive
  • Ability to manage multiple projects and competing priorities without missing deadlines.
  • Ability to self-manage, prioritize, and produce quality work in both individual and team environments.

Calm Under Pressure / Unflappable
  • Ability to maintain high service standards and problem-solve effectively when faced with new challenges.

Adaptable and Reliable
  • Ability to remain unperturbed by changing priorities and conditions.

Compensation
Balentine offers a competitive compensation package, including an attractive base salary and benefits.
Company Overview
Balentine LLC is a boutique wealth management firm with $8B of Assets Under Advisement and growing. Built on integrity and a commitment to provide a fiduciary standard of care, our firm was founded by, and continues to attract, a world-class team of driven and dedicated individuals. At Balentine, everything we do prioritizes our clients and employees. We have assembled an exceptional team that values relationships as well as results and have created an environment where motivated people flourish.
Balentine's culture reflects a collaborative and diverse workforce driven by excellence and a commitment to lifelong learning. We deeply value our culture, and it is at the core of all that we do.

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