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Client Services Assistant Jobs in Georgia (NOW HIRING)

IOU Financial

Client Services Specialist

Kennesaw, GA · On-site

$15.75 - $20.75/hr

Maintain closing call calendar. * Assist merchants with logging into the platform to accept funds ... services and customer service. PREFERRED QUALIFICATIONS * Working in a fast-paced environment.

IOU Financial

Client Services Specialist

Kennesaw, GA · On-site

$15.75 - $20.75/hr

Maintain closing call calendar. * Assist merchants with logging into the platform to accept funds ... services and customer service. PREFERRED QUALIFICATIONS * Working in a fast-paced environment.

IOU Financial Inc

Client Services Specialist

Kennesaw, GA · On-site

$15.75 - $20.75/hr

Maintain closing call calendar. * Assist merchants with logging into the platform to accept funds ... services and customer service. PREFERRED QUALIFICATIONS * Working in a fast-paced environment.

Freese and Nichols

Client Service Leader

Atlanta, GA · On-site

As Client Service Leader, you will be responsible for the overall client development in the Georgia ... Coordinate, assist, and attend client events, meetings, appointments, and conferences * Oversee ...

Freese Nichols

Client Service Leader

Duluth, GA · Hybrid

As Client Service Leader, you will be responsible for the overall client development in the Georgia ... Coordinate, assist, and attend client events, meetings, appointments, and conferences * Oversee ...

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Client Services Assistant information

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How much do client services assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for client services assistant in Georgia is $16.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.28 per hour, depending on experience, location, and employer.

What is a client services assistant?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

What are some typical challenges a client services assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are the most commonly searched types of Client Services jobs in Georgia?

The most popular types of Client Services jobs in Georgia are:

What are popular job titles related to Client Services Assistant jobs in Georgia?

For Client Services Assistant jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Client Services Assistant jobs in Georgia look for?

The top searched job categories for Client Services Assistant jobs in Georgia are:

What cities in Georgia are hiring for Client Services Assistant jobs?

Cities in Georgia with the most Client Services Assistant job openings:

Client Services Assistant jobs near you
Infographic showing various Client Services Assistant job openings in Georgia as of June 2026, with employment types broken down into 67% Full Time, 31% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,170 per year, or $16.9 per hour.

Client Services Specialist

IOU Financial

Kennesaw, GA • On-site

$15.75 - $20.75/hr

Full-time

Re-posted 10 days ago

Job description

JOB EXPECTATIONS
    - Work in Kennesaw, GA office 2x per week - remotely up to 3x per week
    - 10-7pm shift is non-negotiable
    - Bilingual in Spanish/English
    - Clear background (nothing past of pending)
    - Be able to learn and adapt to our technology platform quickly, computer experience is a must

JOB DESCRIPTION
The primary function of this position is to work closely with IOU Financial merchants who are in the final stage of the loan process. This person will direct the merchant through the closing process via a recorded closing call. The Specialist will also handle any post-closing merchant questions, including but not limited to, balance and pay-off amount inquiries. The Specialist will be cross-trained to perform any and all closing duties as well as provide coverage for vacations or other absences. This position will communicate frequently with account executives, risk management, and production team members to accomplish its duties and responsibilities.
RESPONSIBILITES
  • Complete pre-closing due diligence checklist. Conduct closing calls with merchants, reviewing all terms and conditions of the loan as well as assisting with system support. Maintain closing call calendar.
  • Assist merchants with logging into the platform to accept funds and perform identity verifications as needed.
  • Recognize and proactively resolve potential problems during the loan closing/acceptance process.
  • Communicate with Sales/Ops regarding any merchant concerns or closing issues.
  • Assist merchants with post-closing needs as they relate to current loan account.
  • Maintain timely and accurate records of all interactions with merchants and internal departments.
  • Input weekly updates on master list and IOU platform.
  • Upload bankruptcy documents received and send to appropriate parties.
  • Review and present subordination agreements.
  • Portfolio defense.
  • Submit broker applications for Sales.
  • Handle ECOAs for Processing.

QUALIFICATIONS
  • Excellent oral and written communication skills.
  • Basic understanding of computer technology in a business environment.
  • Be a self-starter, detail-oriented, and able to work independently as well as in a team environment.
  • Ability to work effectively and proactively in a cross-functional team environment.
  • Excellent time management skills and the ability to prioritize to ensure effective and timely follow-up.
  • One to three years of experience working in financial services and customer service.

PREFERRED QUALIFICATIONS
  • Working in a fast-paced environment.
  • Effective analytical and problem-solving skills.

ABOUT IOU FINANCIAL
IOU Financial is a leading online lender that provides quick and easy access to growth capital to small businesses through a
network of preferred brokers across the U.S. Built on its proprietary IOU360 technology platform that connects underwriters,
merchants and brokers in real time, IOU has become a trusted alternative to banks by originating over $2 billion in loans to
fund small business growth since 2009. IOU was named one of the "Top Places to Work in Fintech for 2026 by American
Banker.' For more information, please visit IOU's website at www.ioufinancial.com.

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