Director Client Experience Jobs in Arizona (NOW HIRING)

Company Overview:
Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

Position Overview:

Are you an energetic, articulate individual with a unique approach to consultative selling of IT solutions? Your focus will be on our comprehensive solutions portfolio, including Product, Professional Service, and Managed Service offerings. In this role, you will drive sales and profitability objectives across a diverse segment of the market. You will maintain and strengthen client relationships, identify marketplace opportunities with a keen sense of charisma and persistence and prospect and engage new clients. If you have the ability to demonstrate a unique approach to consultative selling and are passionate about IT solutions, we would love to hear from you.

Responsibilities: 

• Collaborate closely with clients to gain a thorough comprehension of their technological requirements and create custom solutions that meet their evolving requirements.
• Effectively articulate the features and advantages of Arctiq solutions while managing and exceeding customer Leverage experience in selling IT product and services to showcase the comprehensive benefits of Arctiq offerings.
• Work in tandem with sales leadership to establish competitive price structures, manage deal registrations, administer rebates and promotions; ensure seamless communication of these strategies to both existing and potential clients.
• Consistently evaluate and qualify new sales prospects, showcasing reliable sales forecasting abilities. 
• Forge and nurture robust relationships with Arctiq’s key partners, maintaining a comprehensive understanding of their offerings, services, and unique initiatives within product and services.
• Stay fully informed about Arctiq’s service delivery capabilities and team expertise within modern technology solutions, ensuring accurate representation and alignment with client needs.
• Craft and deliver comprehensive product and service proposals, quotes, and responses to RFPs, including managing contracts and product leases within the modern infrastructure, security, and platform engineering space. 
• Achieve and surpass monthly gross profit targets and quarterly Sales Quotas through strategic selling. 
• Undertake any additional responsibilities and tasks as assigned, drawing upon experience in modern technology solutions to drive success and innovation within the organization.
  

Qualifications:

• 5+ years of proven sales experience in the IT industry with strong product and services knowledge.
• A track record of meeting or exceeding sales targets and quotas.
• Strong understanding of modern technology trends, including infrastructure, cloud computing, and security. 
• Ability to discuss technical concepts with clients and provide insights into how Arctiq solutions align with their needs. 
• Experience in building and maintaining long-term relationships with clients. 
• Ability to understand client pain points, anticipate their needs, and provide proactive solutions and support. 
• Excellent verbal and written communication skills, with the ability to effectively present and explain complex technical concepts to both technical and non-technical audiences. 
• Strong negotiation and persuasion skills.
• Ability to develop and implement strategic sales plans to achieve business objectives. 
• Identify new business opportunities, analyze market trends, and stay ahead of competitors in the modern technology space.
• Work collaboratively with internal teams to ensure seamless execution of sales strategies and deliver exceptional customer experiences. 
• Highly motivated and results-oriented, with a focus on driving revenue growth and expanding market share. 
• Comfortable working in a fast-paced, dynamic environment and adapting to changing priorities.
• Stay updated with industry developments, competitor strategies, and emerging technologies. Leverage this knowledge to position Arctiq solutions effectively in the market. 

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an inter