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Director Client Engagement Jobs in Miami Beach, FL

Deloitte

Scrum Master - Project Delivery Analyst

Miami, FL · On-site

$49.25 - $65.75/hr

... lead client engagement workstreams focused on optimizing processes in a Data & Analytics ... Directors), project team members, and representatives from various functional and / or technical ...

Joint Academy

Client Success Director

Miami, FL · Remote

$120K/yr

Educate care teams on how to use the platform effectively and drive patient engagement. * Develop ... Track and report clinical outcomes, utilization metrics, cost savings, and ROI back to client ...

QMGAC Inc

Be Seen First

Customer Engagement Representative

Fort Lauderdale, FL · On-site

$45K - $65K/yr

A knack for thinking on your feet and making accurate, effective decisions for the client ... The company specializes in direct, face-to-face marketing and business-to-business (B2B) sales.

QMGAC Inc

Be Seen First

Customer Engagement Representative

Fort Lauderdale, FL · On-site

$45K - $65K/yr

A knack for thinking on your feet and making accurate, effective decisions for the client ... The company specializes in direct, face-to-face marketing and business-to-business (B2B) sales.

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Director Client Engagement information

See Miami Beach, FL salary details

$32.6K

$90.5K

$181.2K

How much do director client engagement jobs pay per year?

As of May 28, 2026, the average yearly pay for director client engagement in Miami Beach, FL is $90,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $108,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Client Engagement, and why are they important?

To excel as a Director of Client Engagement, you need expertise in client relationship management, strategic planning, and business development, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), data analytics tools, and project management systems is crucial. Exceptional leadership, negotiation skills, and the ability to communicate persuasively help you build trust and motivate teams. These capabilities are essential for driving client satisfaction, fostering long-term partnerships, and achieving organizational growth.

What are the main challenges a Director of Client Engagement might face when aligning client needs with company objectives?

A Director of Client Engagement often navigates the challenge of balancing client expectations with the company's strategic goals and resource limitations. This involves continuous communication with both clients and internal teams to ensure deliverables meet quality standards while also aligning with business priorities. Successfully managing this balance requires strong negotiation skills, adaptability, and a deep understanding of both the client's industry and your own company's capabilities. Overcoming these challenges can lead to stronger partnerships and opportunities for business growth.

What does a Director of Client Engagement do?

A Director of Client Engagement is responsible for building and maintaining strong relationships with clients to ensure their needs are met and to drive business growth. This role typically involves overseeing client communications, developing engagement strategies, and leading a team to deliver exceptional client service. Directors of Client Engagement work closely with sales, marketing, and product teams to align client goals with company offerings and to identify opportunities for upselling or cross-selling. Their primary goal is to enhance client satisfaction and loyalty, contributing to long-term business success.

What does a client engagement director do?

A client engagement director oversees relationships with clients to ensure satisfaction and retention. They develop strategies to improve client experience, coordinate with internal teams, and often use customer relationship management (CRM) tools. Strong communication, leadership, and industry knowledge are essential for success in this role.

What is the difference between Director Client Engagement vs Client Relationship Manager?

AspectDirector Client EngagementClient Relationship Manager
ResponsibilitiesOversees strategic client engagement initiatives, manages large accounts, and leads client retention strategies.Maintains daily client relationships, addresses client needs, and ensures customer satisfaction.
Required CredentialsBachelor’s degree; often advanced degrees or certifications in business or marketing.Bachelor’s degree; experience in customer service or sales roles.
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settings.Operational, client-facing, often in sales or customer service departments.
Industry UsageCommon in marketing, consulting, and B2B services.Common in sales, banking, and service industries.

The main difference is that a Director Client Engagement focuses on strategic oversight and long-term client relationships, while a Client Relationship Manager handles day-to-day client interactions and satisfaction. Both roles require strong communication skills, but the Director role involves higher-level planning and leadership.

What job categories do people searching Director Client Engagement jobs in Miami Beach, FL look for? The top searched job categories for Director Client Engagement jobs in Miami Beach, FL are:
What cities near Miami Beach, FL are hiring for Director Client Engagement jobs? Cities near Miami Beach, FL with the most Director Client Engagement job openings:
Director Client Engagement jobs near you
Infographic showing various Director Client Engagement job openings in Miami Beach, FL as of May 2026, with employment types broken down into 2% As Needed, 78% Full Time, 9% Part Time, 2% Temporary, and 9% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $90,456 per year, or $43.5 per hour.
Scrum Master - Project Delivery Analyst

Scrum Master - Project Delivery Analyst

Deloitte

Miami, FL • On-site

$49.25 - $65.75/hr

Full-time

Posted 6 days ago

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

60th of 138 rated financial services

Job description

Job Summary:
Deloitte is a leading professional services firm, and they are seeking an experienced Scrum Master - Project Delivery Analyst to join their Project Delivery Talent Model. In this role, you will facilitate Agile ceremonies, manage team dynamics, and lead client engagement workstreams focused on optimizing processes in a Data & Analytics environment.
Responsibilities:
• Facilitate SAFe/Agile team ceremonies and enable consistent iteration execution across the product team.
• Partner with the Product Owner and team to support backlog readiness and day-to-day flow of work through the sprint/iteration.
• Coordinate with onshore/offshore team members and adjacent product teams to manage dependencies and maintain delivery alignment.
• Identify and remove impediments; manage and escalate risks/issues to keep delivery on track.
• Track and communicate delivery status and team progress; drive continuous improvement actions.
• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.
• Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes.
Qualifications:
Required:
• 1+ years of experience supporting Agile delivery as a Scrum Master
• 1+ years of experience facilitating Agile ceremonies (iteration/sprint planning, daily standups, reviews/demos, retrospectives) and driving impediment removal in an Agile environment.
• 1+ years of experience with project management for AI and data/analytics initiatives
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Limited immigration sponsorship may be available.
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
Preferred:
• SAFe certification and/or hands-on SAFe experience
• Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
• Excellent written and communication skills
Company:
Deloitte is a business consulting company that offers audit, consulting, financial advisory, and tax services. Founded in 1845, the company is headquartered in London, GBR, with a team of 10001+ employees. The company is currently Late Stage.

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