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Director Client Engagement Jobs in Tampa, FL (NOW HIRING)

SPINUTECH LLC

Vice President of Client Engagement

Tampa, FL · On-site

$130.90K - $167.70K/yr

Direct impact on agency growth and direction * High visibility with executive leadership and key clients * Opportunity to shape and sale a modern client engagement function * Work across a diverse ...

Align HCM

Client Executive

Saint Petersburg, FL · On-site +1

$100K - $150K/yr

This role focuses on new logo acquisition, full-cycle sales, and client engagement with mid-market ... Drive new business development and pipeline generation through direct prospecting * Manage the full ...

CFGI

Managing Director

Tampa, FL · On-site

As a Managing Director, you will take ownership of client relationships, drive engagement success, and play a pivotal role in the firm's business development and growth strategies. Take ownership of ...

CFGI

Managing Director

Tampa, FL · On-site

As a Managing Director, you will take ownership of client relationships, drive engagement success, and play a pivotal role in the firm's business development and growth strategies. Take ownership of ...

CFGI

Managing Director

Tampa, FL

As a Managing Director, you will take ownership of client relationships, drive engagement success, and play a pivotal role in the firm's business development and growth strategies. Take ownership of ...

Garver

Transportation Regional Director

Tampa, FL · On-site

... and client engagement. Key Responsibilities Marketing & Client Relations * Develop and execute a growth plan for expansion of transportation services throughout the southeast region of the United ...

Garver

Transportation Regional Director

Tampa, FL · On-site

Garver is seeking a dynamic and strategic Transportation Regional Director to lead operations ... client engagement. Key Responsibilities Marketing amp; Client Relations * Develop and execute a ...

Garver

Transportation Regional Director

Tampa, FL · On-site

... and client engagement. Key Responsibilities Marketing & Client Relations * Develop and execute a growth plan for expansion of transportation services throughout the southeast region of the United ...

Rise Collective

Contract Attorney

Saint Petersburg, FL

$100 - $125/hr

Direct client engagement; willingness to consult with the client for up to 1 hour upon request * Adhere to deadlines and provides updates on workflows * Licensed Attorney in one of the given states

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Director Client Engagement information

See Tampa, FL salary details

$31.2K

$86.6K

$173.4K

How much do director client engagement jobs pay per year?

As of May 28, 2026, the average yearly pay for director client engagement in Tampa, FL is $86,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,700.00 and $104,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Client Engagement, and why are they important?

To excel as a Director of Client Engagement, you need expertise in client relationship management, strategic planning, and business development, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), data analytics tools, and project management systems is crucial. Exceptional leadership, negotiation skills, and the ability to communicate persuasively help you build trust and motivate teams. These capabilities are essential for driving client satisfaction, fostering long-term partnerships, and achieving organizational growth.

What are the main challenges a Director of Client Engagement might face when aligning client needs with company objectives?

A Director of Client Engagement often navigates the challenge of balancing client expectations with the company's strategic goals and resource limitations. This involves continuous communication with both clients and internal teams to ensure deliverables meet quality standards while also aligning with business priorities. Successfully managing this balance requires strong negotiation skills, adaptability, and a deep understanding of both the client's industry and your own company's capabilities. Overcoming these challenges can lead to stronger partnerships and opportunities for business growth.

What does a Director of Client Engagement do?

A Director of Client Engagement is responsible for building and maintaining strong relationships with clients to ensure their needs are met and to drive business growth. This role typically involves overseeing client communications, developing engagement strategies, and leading a team to deliver exceptional client service. Directors of Client Engagement work closely with sales, marketing, and product teams to align client goals with company offerings and to identify opportunities for upselling or cross-selling. Their primary goal is to enhance client satisfaction and loyalty, contributing to long-term business success.

What does a client engagement director do?

A client engagement director oversees relationships with clients to ensure satisfaction and retention. They develop strategies to improve client experience, coordinate with internal teams, and often use customer relationship management (CRM) tools. Strong communication, leadership, and industry knowledge are essential for success in this role.

What is the difference between Director Client Engagement vs Client Relationship Manager?

AspectDirector Client EngagementClient Relationship Manager
ResponsibilitiesOversees strategic client engagement initiatives, manages large accounts, and leads client retention strategies.Maintains daily client relationships, addresses client needs, and ensures customer satisfaction.
Required CredentialsBachelor’s degree; often advanced degrees or certifications in business or marketing.Bachelor’s degree; experience in customer service or sales roles.
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settings.Operational, client-facing, often in sales or customer service departments.
Industry UsageCommon in marketing, consulting, and B2B services.Common in sales, banking, and service industries.

The main difference is that a Director Client Engagement focuses on strategic oversight and long-term client relationships, while a Client Relationship Manager handles day-to-day client interactions and satisfaction. Both roles require strong communication skills, but the Director role involves higher-level planning and leadership.

What job categories do people searching Director Client Engagement jobs in Tampa, FL look for? The top searched job categories for Director Client Engagement jobs in Tampa, FL are:
What cities near Tampa, FL are hiring for Director Client Engagement jobs? Cities near Tampa, FL with the most Director Client Engagement job openings:
Director Client Engagement jobs near you
Director, Client Services

Director, Client Services

Kobie Marketing

Saint Petersburg, FL • On-site, Remote

Full-time

Posted 12 days ago

Job description

Join a National Top Workplace 
 
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We're always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world's most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. 
 
Join Us from Anywhere 
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: 

         Flexible Time Off to recharge when needed 
         Nine Company-Wide Holidays 
         A diverse suite of benefits prioritizing your growth, development, and personal well-being 

Discover more about our perks and benefits here. 
 
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. 


About the team and what we'll build together 

Kobie's Client Services team operates at the intersection of loyalty strategy, market intelligence, and enterprise relationship leadership. As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines strategic vision with operational excellence, requiring strong leadership, deep industry expertise, and the ability to influence senior client stakeholders.

This role blends strategic thought leadership, technical fluency, analytical rigor, and exceptional relationship management. You will guide the evolution of loyalty programs, orchestrate cross-functional delivery, and champion innovations that create differentiated consumer experiences.

How you will make an impact

Strategic Program Leadership

  • Own client loyalty program strategy and performance, ensuring alignment with client objectives and KPIs.
  • Translate insights into actionable recommendations that optimize program ROI and member engagement.

Client Relationship Management

  • Build and maintain senior-level client relationships, acting as a trusted advisor.
  • Navigate organizational dynamics to anticipate challenges and proactively address risks.

Growth & Innovation

  • Identify opportunities for organic growth across services, technology, and analytics.
  • Co-create enhancements with clients to maintain competitive advantage.

Cross-Functional Orchestration

  • Partner with Technology, Product, Decision Science, and Strategy teams to deliver seamless program execution.
  • Influence internal priorities based on client needs and market trends.

Financial Accountability

  • Manage account-level budgets and profitability; forecast revenue and resource allocation.

Team Leadership

  • Mentor and develop team members; foster a culture of accountability and continuous improvement.
  • May lead direct reports or project teams depending on account scope.

Market & Competitive Insight

  • Monitor industry trends and competitor programs to inform strategic recommendations.
What you need to be successful
  • 10-12 years in client services, loyalty marketing, CRM, or enterprise program management, with significant experience in retail.
  • Proven ability to lead strategic accounts and manage senior client relationships.
  • Strong understanding of loyalty strategies, CRM platforms, and data-driven engagement.
  • Exceptional communication, strategic thinking, and problem-solving skills.
  • Experience managing budgets and driving growth within client portfolios.
  • Ability to lead and inspire cross-functional teams in a fast-paced environment.
  • Bachelor's degree required; advanced degree or relevant certifications preferred.
  • Ability to travel up to 20%, with peak periods up to 35%.
Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. 
 
A place for all We celebrate and embrace diversity at Kobie! 
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. 
 
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. 
 
Ready to join us? If you're ready to make an impact and grow in a supportive, innovative environment, we'd love to hear from you. Apply today and join the best and brightest in loyalty! 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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