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Onboarding Project Manager Jobs in Tampa, FL (NOW HIRING)

Enumerate

Onboarding Manager

Clearwater, FL · On-site

$60K - $71K/yr

Someone who is proactive in problem-solving and detail-oriented in managing multiple onboarding projects simultaneously. What you will do: * Serve as the main point of contact for new clients during ...

AmeriLife Group, LLC

Project Manager

Clearwater, FL · On-site

Focuses on delivering value and a seamless onboarding experience. * Collaboration: Works ... Serve as lead project manager for critical enterprise initiatives, especially in the areas of ...

Steer

Onboarding Specialist - Remote

Tampa, FL · On-site +1

Ability to manage multiple onboarding projects at once, with strong organization and follow-through * Proactive, resourceful, and ownership-driven - you anticipate needs and take initiative

Citigroup, Inc.

Client Onboarding Manager

Tampa, FL · On-site

$93.44K - $140.16K/yr

Program and Project Management: * Lead and manage strategic projects aimed at enhancing and standardizing client onboarding processes across different regions. * Develop project plans, define scope ...

Citigroup, Inc.

Client Onboarding Manager

Tampa, FL · On-site

$93.44K - $140.16K/yr

Program and Project Management: * Lead and manage strategic projects aimed at enhancing and standardizing client onboarding processes across different regions. * Develop project plans, define scope ...

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Onboarding Project Manager information

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$37.3K

$102.4K

$170.2K

How much do onboarding project manager jobs pay per year?

As of May 28, 2026, the average yearly pay for onboarding project manager in Tampa, FL is $102,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,800.00 and $128,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Onboarding Project Manager, and why are they important?

To thrive as an Onboarding Project Manager, you need expertise in project management, client relationship building, and a solid understanding of onboarding processes, often supported by a degree in business or a related field. Familiarity with project management software (like Asana or Trello), CRM systems, and sometimes certifications such as PMP or CAPM is highly beneficial. Exceptional communication, problem-solving, and organizational skills help you coordinate teams and ensure a seamless client experience. These capabilities are essential for delivering successful onboarding projects that build strong client partnerships and drive long-term business success.

What are some common challenges faced by Onboarding Project Managers when coordinating cross-departmental onboarding processes?

Onboarding Project Managers often encounter challenges in aligning multiple departments, such as IT, HR, and operations, to ensure a seamless onboarding experience. Differences in timelines, priorities, and communication styles can lead to delays or miscommunication. Building strong relationships across teams, setting clear expectations, and utilizing project management tools are key strategies to overcoming these hurdles. Proactively identifying bottlenecks and maintaining open communication channels help ensure a smooth onboarding process for new hires or clients.

What does an Onboarding Project Manager do?

An Onboarding Project Manager oversees the process of integrating new clients, employees, or products into a company’s systems and workflows. They coordinate tasks, timelines, and communication among various teams to ensure a smooth transition and successful onboarding experience. They develop and implement onboarding plans, address any issues that arise, and act as the primary point of contact during the onboarding period. Their goal is to ensure that all requirements are met and that stakeholders are satisfied with the onboarding process.

What is the difference between Onboarding Project Manager vs Customer Success Manager?

AspectOnboarding Project ManagerCustomer Success Manager
CredentialsProject management certifications, relevant industry experienceCustomer service or account management experience, sometimes certifications in customer success
Work EnvironmentProject teams, cross-functional departments, client onboarding processesCustomer accounts, client communication, retention strategies
Employer & Industry UsageTech, SaaS, consulting firms focusing on onboarding new clientsTech, SaaS, subscription services focusing on customer retention and satisfaction

While both roles involve client interaction, the Onboarding Project Manager primarily manages the process of integrating new clients or projects, ensuring timely delivery. The Customer Success Manager focuses on ongoing client satisfaction, retention, and relationship building after onboarding. Understanding these differences helps organizations assign the right responsibilities and candidates for each role.

What job categories do people searching Onboarding Project Manager jobs in Tampa, FL look for? The top searched job categories for Onboarding Project Manager jobs in Tampa, FL are:
What cities near Tampa, FL are hiring for Onboarding Project Manager jobs? Cities near Tampa, FL with the most Onboarding Project Manager job openings:
Onboarding Project Manager jobs near you
Onboarding Manager

Onboarding Manager

Enumerate

Clearwater, FL • On-site

$60K - $71K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Enumerate is looking for a Customer Onboarding Manager to join our team!

Enumerate is hiring an Onboarding Manager, to ensure that our customers are successfully onboarded to the Enumerate platform, guiding them through the process to ensure smooth transitions and product adoption. You will work closely with multiple internal teams and serve as the main point of contact for new clients, helping them achieve their onboarding milestones. If you thrive on creating positive customer experiences and enjoy building long-lasting client relationships, we want to hear from you.

Who will love this job:

  • Someone passionate about guiding clients through software onboarding and ensuring their successful realization of product value.
  • Someone who thrives in a client-facing role and enjoys solving challenges with a consultative approach.
  • Someone who is proactive in problem-solving and detail-oriented in managing multiple onboarding projects simultaneously.

What you will do:

  • Serve as the main point of contact for new clients during the onboarding and implementation process.
  • Guide clients through the activation, implementation and adoption of our Central, Engage and Payments software products, ensuring they achieve all milestones in a timely manner.
  • Collaborate with internal teams such as Sales, Implementation, Customer Success, and Product to ensure seamless transitions.
  • Provide training and guidance to clients to help them understand and adopt the platform efficiently.
  • Monitor the progress of each onboarding project, ensuring deadlines and client expectations are met.
  • Conduct regular check-ins with clients to troubleshoot issues, provide Tier 1 support, and track progress while customers are in the onboarding phase of their journey.
  • Document and maintain accurate onboarding records in the company's systems.
  • Identify areas for improvement in the onboarding process and propose new methods to optimize efficiency and client satisfaction.
  • Participate in project scoping and resource allocation discussions to ensure proper execution of onboarding plans.

Who you are:

  • A client-focused individual with a passion for providing exceptional onboarding experiences.
  • Strong communicator, both written and verbal, able to simplify complex technical topics for clients, while proactively setting and managing expectations throughout the onboarding process.
  • Excellent at multitasking and managing multiple projects with attention to detail and client needs.
  • Someone who takes full ownership of the customer experience, ensuring clients feel supported and confident throughout their onboarding journey.
  • Able to collaborate effectively across departments to ensure smooth onboarding and product adoption.
  • Process-oriented with the ability to identify and suggest improvements to workflows and customer journeys.

Requirements:

  • 2-4 years of experience in SaaS implementation
  • Experience in fintech or property tech is a plus
  • Proven ability to manage multiple clients and projects simultaneously.
  • Excellent communication skills, with the ability to manage client relationships effectively.
  • Familiarity with project management and onboarding tools is a plus.
  • Bachelor's degree in a related field is preferred but not required.

The pay range is inclusive of base salary plus any applicable bonuses or commissions.

Total compensation pay range (annual salary):
$60,000—$71,000 USD