Director Channel Operations Jobs (NOW HIRING)

Overview
Reporting to the Senior Director, U.S. Channel Distribution, Alnylam seeks an experienced and focused individual to manage processes and procedures, and act with a strategic mind-set in all aspects of optimizing the distribution strategies to provide optimal access for all patients.
This individual is crucial in developing and executing integrated, evidence-based strategies and initiatives for assigned channel and distribution projects, ensuring consistency and compliance. This Associate Director will also lead strategic initiatives and projects, including vendor oversight, prioritization, and delivery of solutions that support business and future product launch objectives.
This strategic contributor will have the opportunity to drive channel specific strategies, collaborating with internal partners and external vendors to support successful product launches and ongoing projects. The Associate Director must be effective in enhancing internal resources, including onboarding and training of new team members, and development of tools, processes, and best practices. The successful candidate must be passionate about science and deeply motivated by the quest of delivering value to patients and their families with the long-term success of the company in mind.
Key Responsibilities

• Ensure the effective operations of the US distribution network so that product flows from 3PL to customer, safely and reliably
• Ensure effective communication between Alnylam and external supply chain partners
• Troubleshoot issues, optimize daily operations, and support day-to-day business needs
• Develop, govern, and maintain SOPs, Working Instructions, and Channel Policies to leverage efficiencies and drive collaboration, while ensuring clarity, consistency, and compliance
• Develop and oversee new processes and workflow mappings
• Serve as the primary escalation point for field-identified channel and distribution issues, coordinating cross-functional resolution strategies and driving timely and successful outcomes
• Support contractual and operational performance of our Specialty Distribution and Specialty Pharmacy partners, including Days on Hand targets, KPI monitoring, and continuous optimization of channel execution
• Partner closely with cross-functional teams, including Payer, Field Reimbursement, Patient Services, Analytics, Legal, Supply Chain, Compliance, Field Sales, and Strategic Accounts, to align strategy, manage escalations, and deliver solutions
• Assess and track market and operational trends to inform proactive decision making, continuous improvement, and strategic and tactical planning
• Manage RFP process, as appropriate
• Liaise with Serialization Team to resolve DSCSA exceptions
• Lead Product Training / Global Safety Training / Disease State Training for channel partners
• Ensure compliance with all corporate policies and industry codes, in collaboration with Alnylam Legal, Regulatory and Compliance
• Enhance knowledge of current industry trends and anticipate future changes

Required Qualifications

• Pharmaceutical/biotech experience required

• Minimum of 10 years industry experience, including SOP development, process mapping, contract analysis, pharma trending analytics, KPI management

• Expertise in supply chain management including 3PLs, Specialty Distributors, Specialty Pharmacies and other customers
• Undergraduate degree required

• Strong leader with proven abilities to influence and create cross-functional alignment
• Demonstrated ability to assimilate and present complex information to higher level management and contribute to high-level discussions
• Ability to thrive in a fast-paced, high-profile environment
• Strong collaboration skills with the demonstrated ability to gather key stakeholder feedback and gain leadership alignment
• Ability to lead without authority
• Exceptional communication skills, both verbal and written
• Ability to produce board-ready presentation material
• Demonstrates strategic-thinking, problem-solving and decision-making skillsets

• Ability to travel up to 30%

Preferred Qualifications:

• Industry experience in Specialty Products
• Experience with supply chain management for rare disease medicines preferred
• Buy and Bill experience preferred

Expectations

• Clear Alignment with Alnylam Core Values:
• Commitment to People
• Innovation and Discovery
• Purposeful Urgency
• Open Culture
• Passion for Excellence

• The Associate Director, Channel Strategy and Operations will demonstrate effective self-starter and strategic planning skillsets
• Demonstrates ability to build relationships and influence colleagues across multiple functions and divisions

Key Skills, Abilities and Competencies

• Distribution Channel Dynamics: Knowledge of US pharmaceutical channel dynamics, data analytics and reimbursement environment

• Influence and Leadership: Influences without formal authority, able to integrate resources to achieve strategic objectives, and build/maintain strong relationships. Ability to establish close collaboration with strategic partners; able to inspire and align a diverse organization.
• Business Acumen: Understanding of business analytics, possession of effective communication skills, and strong leadership skills
• Work Style: Works collaboratively across expertise areas and functions; seeks to advance higher goals; highly regarded across stakeholders both at senior and junior levels; inspires trust at all levels

About Alnylam
Alnylam Pharmaceuticals (Nasdaq: ALNY) has led the translation of RNA interference (RNAi) into a whole new class of innovative medicines with the potential to transform the lives of people afflicted with rare and more prevalent diseases. Based on Nobel Prize-winning science, RNAi therapeutics represent a powerful, clinically validated approach to treating diseases at their genetic source by "interfering" with mRNA that cause or contribute to disease. Since our founding in 2002, Alnylam has led the RNAi Revolution and continues to turn scientific possibility into reality.
Our people-first culture is guided by our core values: fiercely innovative, open culture, purposeful urgency, passion for excellence, and commitment to people, and these values influence how we work and the business decisions we make. Thanks to feedback from our employees over the years, we have been fortunate to be named a top employer around the world. Alnylam is extremely proud to have been recognized as the #1 Large Employer by Boston Globe Top Places to Work in 2022, one of Science Magazine's Top Biopharma Employers, one of America's Most Responsible Companies for 2023 by Newsweek, a Fast Company Best Workplace for Innovators, and a Great Place to Work in Canada, France, Italy, Spain, Switzerland, and UK - among others.
At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. We are dedicated to building an environment where employees can feel that they belong, can bring their authentic selves to work, and achieve their full potential. By empowering employees to embrace their unique differences at work, our business grows stronger with advanced and original thinking, allowing us to bring groundbreaking medicines to patients.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, ethnicity, marital status, protected veteran status, disability, or any other characteristics prohibited by law. Alnylam is an E-Verify employer.
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U.S. Pay Range
$168,300.00 - $227,700.00
The pay range reflects the full-time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on a number of factors including, but not limited to, relevant experience, skills, and education. This role is eligible for an annual short-term incentive award (e.g., bonus or sales incentive) and an annual long-term incentive award (e.g., equity).
Alnylam's robust Total Rewards package is designed to support your overall health and well-being. We offer comprehensive benefits including medical, dental, and vision coverage, life and disability insurance, a lifestyle reimbursement program, flexible spending and health savings accounts and a 401(k)with a generous company match. Eligible employees enjoy paid time off, wellness days, holidays, and two company-wide recharge breaks. We also offer generous family resources and leave. Our commitment to your well-being reflects our belief that caring for our people fuels the impact we create together.
Learn more about these and additional benefits offered by Alnylam by visiting the Benefits section of the Careers website: https://www.alnylam.com/careers
About Alnylam
We are the leader in RNAi therapeutics - a revolutionary approach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize-winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possible and are just at the beginning of what's possible. Our deep pipeline, late-stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We're proud to be a globally recognized top employer, where an authentic, inclusive culture and breakthrough thinking fuel one another.
At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to their sex, gender or gender identity, sexual orientation, race, color, ethnicity, national origin, ancestry, citizenship, religion, creed, physical or mental disability, pregnancy status or related conditions, genetic information, veteran or military status, marital or familial status, political affiliation, age, or any other factor protected by federal, state, or local law. Alnylam is an E-Verify Employer.