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Director Channel Operations Jobs (NOW HIRING)

Meta

Channel Operations Account Manager

Sunnyvale, CA

$115K/yr

Meta's Reality Labs is seeking a Channel Operations Account Manager to support and optimize the ... Experience managing multi-channel fulfillment complexity across direct, distributor, and retail ...

Meta

Channel Operations Account Manager

Sunnyvale, CA · On-site

$115K - $163K/yr

Meta's Reality Labs is seeking a Channel Operations Account Manager to support and optimize the ... across direct, distributor, and retail partner networks • Experience working with retail or ...

Yum Brands

Director, Channel Strategy

Plano, TX · On-site

As Director, Channel Strategy, you will help shape how those channels work together to create ... Partner with teams across Brand, Operations, Digital & Technology, Analytics, and Finance to ...

Yum

Director, Channel Strategy

Plano, TX · On-site

As Director, Channel Strategy, you will help shape how those channels work together to create ... Partner with teams across Brand, Operations, Digital & Technology, Analytics, and Finance to ...

Lumen Technologies

WA · On-site

The Senior Director, Channel Sales leads an integrated regional motion across our highest impact ... channel operational leadership, and operational excellence across the funnel-grounded in data ...

New

Auvik Networks

Director, Channel Sales

What's this role about? We're looking for a Director of Channel Sales to accelerate and scale Auvik ... You will operate at both a strategic and operational level, partnering cross-functionally while ...

Yum! Brands

Director, Channel Strategy

Plano, TX

As Director, Channel Strategy, you will help shape how those channels work together to create ... Partner with teams across Brand, Operations, Digital & Technology, Analytics, and Finance to ...

AprilAire

Director-Channel Marketing

Madison, WI · On-site

At the same time, we benefit from the purchasing power, resources, and operational efficiency of a ... We are seeking a Director of Channel Marketing at AprilAire who will lead and oversee the strategic ...

Lumen Technologies

PA

The Senior Director, Channel Sales leads an integrated regional motion across our highest impact ... channel operational leadership, and operational excellence across the funnel-grounded in data ...

New

Lumen Technologies

SD

The Senior Director, Channel Sales leads an integrated regional motion across our highest impact ... channel operational leadership, and operational excellence across the funnel-grounded in data ...

New

Lumen Technologies

MN

The Senior Director, Channel Sales leads an integrated regional motion across our highest impact ... channel operational leadership, and operational excellence across the funnel-grounded in data ...

New

Lumen Technologies

MI

The Senior Director, Channel Sales leads an integrated regional motion across our highest impact ... channel operational leadership, and operational excellence across the funnel-grounded in data ...

New

Lumen Technologies

TN

The Senior Director, Channel Sales leads an integrated regional motion across our highest impact ... channel operational leadership, and operational excellence across the funnel-grounded in data ...

New

Lumen Technologies

WV

The Senior Director, Channel Sales leads an integrated regional motion across our highest impact ... channel operational leadership, and operational excellence across the funnel-grounded in data ...

New

Auvik Networks

Director, Channel Sales

Home, WA · On-site +1

What's this role about? We're looking for a Director of Channel Sales to accelerate and scale Auvik ... You will operate at both a strategic and operational level, partnering cross-functionally while ...

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Director Channel Operations information

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$34K

$107.7K

$179.5K

How much do director channel operations jobs pay per year?

As of Jul 26, 2026, the average yearly pay for director channel operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

How does a Director of Channel Operations typically collaborate with sales and marketing teams to drive channel performance?

A Director of Channel Operations works closely with both sales and marketing teams to ensure alignment on channel strategies, partner enablement, and revenue goals. They often facilitate regular interdepartmental meetings to discuss partner performance, joint marketing campaigns, and sales pipeline development. By providing key data insights and coordinating resources, they help streamline communication between teams and ensure that channel partners are supported effectively. This collaborative approach is essential for maximizing channel growth and maintaining strong partner relationships.

What is the difference between Director Channel Operations vs Channel Manager?

AspectDirector Channel OperationsChannel Manager
ResponsibilitiesOversees overall channel strategy, manages multiple teams, and aligns channel goals with company objectives.Manages specific channel accounts, develops relationships, and executes sales strategies within assigned channels.
Required CredentialsBachelor's degree, experience in channel sales, leadership skills, and industry certifications often preferred.Bachelor's degree, sales experience, and knowledge of channel products and markets.
Work EnvironmentCorporate office, strategic planning, cross-department collaboration.Field or office-based, direct interaction with partners and clients.

The main difference is that the Director of Channel Operations focuses on strategic oversight and leadership across all channels, while the Channel Manager handles day-to-day management and relationship building within specific channels. Both roles require relevant industry experience and collaboration, but the director role involves broader strategic responsibilities.

What are the key skills and qualifications needed to thrive as a Director of Channel Operations, and why are they important?

To thrive as a Director of Channel Operations, you need expertise in channel management, sales strategy, and business development, typically supported by a relevant bachelor’s or master’s degree. Familiarity with CRM tools, ERP systems, and data analytics platforms is essential for managing partner relationships and tracking performance. Strong leadership, negotiation, and cross-functional communication skills set top performers apart in this role. These capabilities are critical for driving channel growth, optimizing partner performance, and aligning channel strategies with overall business objectives.

What are Director Channel Operations?

A Director of Channel Operations is a senior management professional responsible for overseeing and optimizing a company's indirect sales channels, such as distributors, resellers, and partners. They develop and implement channel strategies, manage relationships with channel partners, and ensure that sales targets are met through these channels. Additionally, they analyze performance metrics, coordinate with internal teams, and drive initiatives to improve channel efficiency and revenue growth. Their role is crucial for companies that rely on third-party partners to expand market reach and drive sales.
What cities are hiring for Director Channel Operations jobs? Cities with the most Director Channel Operations job openings:
What are the most commonly searched types of Channel Operations jobs? The most popular types of Channel Operations jobs are:
What states have the most Director Channel Operations jobs? States with the most job openings for Director Channel Operations jobs include:
Director Channel Operations jobs near you
Infographic showing various Director Channel Operations job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Channel Operations Account Manager

Channel Operations Account Manager

Meta

Sunnyvale, CA

$115K/yr

Full-time

Posted 28 days ago

Meta rating

7.8

Company rating: 7.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

136th of 245 rated software companies

Job description

Meta's Reality Labs is seeking a Channel Operations Account Manager to support and optimize the performance of our channel partner ecosystem within the supply chain operations organization. In this role, you will serve as the primary operational point of contact for channel partners across our wearables and consumer hardware product lines—managing account health, coordinating fulfillment workflows, and driving process improvements that ensure seamless product availability across distribution channels.You will lead CPFR (Collaborative Planning, Forecasting, and Replenishment) processes with partners and champion AI-native approaches to channel operations—identifying opportunities to leverage AI tools for process improvement, automation, and operational efficiency. You will work cross-functionally with demand planning, logistics, sales, and partner teams to resolve operational issues, improve channel efficiency, and deliver against key supply chain performance metrics.
Channel Operations Account Manager Responsibilities:
  • Manage day-to-day operational relationships with channel partners, serving as the primary point of contact for order management, fulfillment escalations, and supply chain issue resolution
  • Monitor and analyze channel account performance metrics—including fill rates, on-time delivery, inventory levels, and sell-through data—to identify trends and drive corrective actions
  • Lead CPFR (Collaborative Planning, Forecasting, and Replenishment) processes with channel partners to improve demand visibility, optimize inventory levels, and enhance supply chain coordination
  • Collaborate with demand planning, logistics, and sales teams to align channel inventory positioning with forecasted demand and promotional activity
  • Identify and implement AI-powered tools and automation solutions to streamline channel operations workflows, surface insights, automate routine reporting, and accelerate decision-making across channel accounts
  • Develop and implement process improvements that reduce friction in channel order-to-delivery workflows and improve partner satisfaction
  • Evaluate operational tradeoffs across channel fulfillment strategies and communicate recommendations to cross-functional stakeholders and leadership
  • Engage channel partners and internal stakeholders in regular business reviews, sharing performance data and aligning on operational goals across short, mid-term, and long-term horizons
  • Maintain accurate account documentation including partner scorecards, escalation logs, and operational playbooks to support continuity and compliance
  • Adapt channel operations strategies in response to business changes such as product launches, supply disruptions, or partner network shifts, implementing risk mitigation measures as needed

Minimum Qualifications:
  • 6+ years of experience in channel operations, supply chain account management, or partner operations within a consumer electronics or technology products environment
  • Experience with CPFR (Collaborative Planning, Forecasting, and Replenishment) or similar collaborative demand planning processes with channel or retail partners
  • Experience managing channel partner relationships including order management, inventory coordination, and fulfillment performance tracking
  • Experience using data analysis and AI tools to identify operational gaps and drive process improvements, including proficiency with Excel, SQL, or business intelligence platforms
  • Experience communicating complex supply chain or operational information to both technical and non-technical stakeholders

Preferred Qualifications:
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Demonstrated ability to integrate AI tools to optimize or redesign workflows and drive measurable operational impact (e.g., efficiency gains, quality improvements, automation of manual processes)
  • Experience leading channel business reviews and developing partner scorecards tied to supply chain KPIs
  • Familiarity with enterprise resource planning (ERP) systems and order management platforms used in channel fulfillment operations
  • Experience managing multi-channel fulfillment complexity across direct, distributor, and retail partner networks
  • Experience working with retail or distribution channel partners in a consumer hardware or wearables product environment
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$115,000/year to $163,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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