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Director Channel Operations Jobs in Florida (NOW HIRING)

Rhombus

Head of Channel - East

Tampa, FL · On-site

You'll work closely with Sales, Marketing, Channel Operations, Channel Marketing, Product and other cross-functional teams to ensure our channel strategy is aligned with broader company goals and ...

Rhombus

Head of Channel - East

Tampa, FL · On-site +1

You'll work closely with Sales, Marketing, Channel Operations, Channel Marketing, Product and other cross-functional teams to ensure our channel strategy is aligned with broader company goals and ...

Rhombus

Head of Channel - East

Tampa, FL · On-site

$180 - $220/hr

You'll work closely with Sales, Marketing, Channel Operations, Channel Marketing, Product and other cross-functional teams to ensure our channel strategy is aligned with broader company goals and ...

Truist

ATM Operations Analyst

Orlando, FL · On-site

... Channel Operations sub-group or Team. Fosters relationship building by using excellent ... without direct reports. Following is a summary of the essential functions for this job. Other ...

NEXA

Manager of Direct Market Resellers

Hollywood, FL · On-site

$80K - $100K/yr

NEXA is seeking a Manager of Direct Market Resellers (DMRs) to grow revenue through DMR, VAR ... preferred; channel sales, partner management, reseller program, sales operations, CRM, or ...

Socure

Head of Channel

Miami, FL · On-site

$180 - $280/hr

The Head of Channel blends advanced partnership development, cross-functional influence, talent development, and operational excellence, and is recognized as a trusted advisor to both internal and ...

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Director Channel Operations information

What is a director of channel operations?

A Director of Channel Operations is a senior management professional responsible for overseeing and optimizing a company's indirect sales channels, such as distributors, resellers, and partners. They develop and implement channel strategies, manage relationships with channel partners, and ensure that sales targets are met through these channels. Additionally, they analyze performance metrics, coordinate with internal teams, and drive initiatives to improve channel efficiency and revenue growth. Their role is crucial for companies that rely on third-party partners to expand market reach and drive sales.

What are the key skills and qualifications needed to thrive as a director of channel operations?

To thrive as a Director of Channel Operations, you need expertise in channel management, sales strategy, and business development, typically supported by a relevant bachelor’s or master’s degree. Familiarity with CRM tools, ERP systems, and data analytics platforms is essential for managing partner relationships and tracking performance. Strong leadership, negotiation, and cross-functional communication skills set top performers apart in this role. These capabilities are critical for driving channel growth, optimizing partner performance, and aligning channel strategies with overall business objectives.

How does a director of channel operations typically collaborate with sales and marketing teams to drive channel performance?

A Director of Channel Operations works closely with both sales and marketing teams to ensure alignment on channel strategies, partner enablement, and revenue goals. They often facilitate regular interdepartmental meetings to discuss partner performance, joint marketing campaigns, and sales pipeline development. By providing key data insights and coordinating resources, they help streamline communication between teams and ensure that channel partners are supported effectively. This collaborative approach is essential for maximizing channel growth and maintaining strong partner relationships.

What is the difference between Director Channel Operations vs Channel Manager?

AspectDirector Channel OperationsChannel Manager
ResponsibilitiesOversees overall channel strategy, manages multiple teams, and aligns channel goals with company objectives.Manages specific channel accounts, develops relationships, and executes sales strategies within assigned channels.
Required CredentialsBachelor's degree, experience in channel sales, leadership skills, and industry certifications often preferred.Bachelor's degree, sales experience, and knowledge of channel products and markets.
Work EnvironmentCorporate office, strategic planning, cross-department collaboration.Field or office-based, direct interaction with partners and clients.

The main difference is that the Director of Channel Operations focuses on strategic oversight and leadership across all channels, while the Channel Manager handles day-to-day management and relationship building within specific channels. Both roles require relevant industry experience and collaboration, but the director role involves broader strategic responsibilities.

What cities in Florida are hiring for Director Channel Operations jobs?

Cities in Florida with the most Director Channel Operations job openings:

Director Channel Operations jobs near you
Infographic showing various Director Channel Operations job openings in Florida as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Head of Channel - East

Rhombus

Tampa, FL • On-site

Full-time

Medical, PTO

Re-posted 10 hours ago

Key responsibilities

  • Own the strategy and execution of Rhombus' channel organization in the East region.

  • Develop and maintain relationships with key partners, including recruiting new channel partners and managing existing distributor and regional partner relationships.

  • Lead and develop a team of channel account managers, and coordinate with cross-functional teams to align channel efforts with company goals.

Job description

Rhombus is on a mission to make the world a safer place with our centralized platform that combines intelligent cameras, sensors, and AI analytics to help organizations improve safety and operations at scale. We have a solid product-market fit, customers love us, and our solution makes a profound impact and difference in the world.  
 
Rhombus was created by industry veterans and is also backed by incredible investors who believe in transforming the world of physical security with enterprise-grade technology that's accessible to any organization.   
Who You Are
As the Head of Channel-East, you will own the strategy and execution of Rhombus' channel organization. You'll be responsible for continuing to build and scale our channel business by developing strong relationships with key partners, expanding our partner ecosystem, and building a repeatable channel motion that drives meaningful revenue growth. You'll lead and develop a team of high performing channel managers while remaining hands-on with strategic partners, key opportunities, and the initiatives that will take our channel organization to the next level. 
 
You'll work closely with Sales, Marketing, Channel Operations, Channel Marketing, Product and other cross-functional teams to ensure our channel strategy is aligned with broader company goals and that our partners have the resources, enablement, and support needed to succeed. 
What You'll Do

Channel Strategy & Partner Development 

  • Identify and recruit new channel partners in target geographies and verticals to expand market coverage
  • Establish and track channel KPIs, pipeline, revenue performance, partner productivity, and other metrics to measure the health and growth of the channel business.
  • Maintain executive-level business relationships and serve as the primary point of contact for distributors and key regional partners, negotiating agreements and resolving conflict
  • Work closely with sales, marketing, operations, engineering, product, and support to align channel efforts with company goals
  • Bring a data-driven approach to prioritizing partners, investments, and growth opportunities.
  • Identify gaps in our channel programs and continuously improve processes, incentives, and partner engagement. 

Revenue Ownership 

  • Responsible for all aspects of the overall company relationship with distribution and partners including revenue growth, new logo acquisition and business partner management
  • Own and overachieve team revenue targets for total partner revenue going through channel partners as well as partner sourced net new logo opportunities and revenue
  • Work closely with field & channel & sales teams to drive net new logo acquisition, upsell and cross-sell via distribution and channel partners 

Team & Reporting 

  • Coach and develop a high performing team of channel account managers
  • Report channel performance and KPIs
  • Conduct performance and talent reviews for channel managers 

Operational Coordination 

  • Partner with Legal to draft and negotiate distributor and partner agreements
  • Work with Supply Chain and Operations to align channel demand and partner program changes
  • Collaborate with Channel Account Managers to manage distributor related matters

Partner Enablement 

  • Develop knowledge of distribution partner priorities, industry trends, and landscape, Rhombus' priorities, and Rhombus' Technology and communicate value of the portfolios and solutions to better differentiate Rhombus from competitors
  • Work with partner marketing to produce channel-ready collateral, one pagers, toolkits, case studies, demand generation initiatives and incentive programs to increase partner recruitment and enablement
  • Onboard and conduct periodic sales/product training for new and existing distributors and partners
  • Ensure partners are equipped to handle warranty claims, RMAs and technical support tiering 
What You'll Bring
  • BA/BS or equivalent relevant experience
  • 8+ years of partner/channel experience, preferably in physical security, with proven track record and results 
  • Proven track record of scaling an existing channel business and driving revenue through partners
  • Experience managing and developing high-performing sales or channel teams
  • Self-sufficient and always looking for ways to improve and recommend new, scalable approaches  
  • Player/Coach mentality - you're comfortable setting the strategy while rolling up your sleeves to make it happen
  • Strong team player with demonstrated ability to develop cross-functional relationships 
  • Ability to work in a fast-paced environment with minimal supervision, balance multiple priorities, and achieve deadlines  
  • Effective relationship building, analytical, and problem-solving skills, with the ability to influence internal and external stakeholders
  • Strong communication, selling, and negotiation skills  
  • Experience using Salesforce, PRM tools and MS Office 
 
What Sets You Apart
  • Experience launching channel programs in new international markets, including navigating import/export and regional certification requirements 
  • Experience in physical security, SaaS, technology, or a related industry
  • Prior experience scaling a channel team
Location
This is a remote position open to candidates based in the U.S. Candidates located in the Eastern Time Zone (EST) are preferred.

Travel
Candidates can expect up to 50% overnight travel as needed for this role.   

Estimated Annual Pay Range (Base + OTE)
$180,000 - $220,000
 
Additional forms of compensation, depending on the role, include uncapped commission, sales incentives, discretionary bonuses, and equity in the company. Individual pay is determined based on the candidate's primary work/hiring location and additional factors, such as skills and experience, and relevant education, certifications, or training. Further details about compensation for the role can be discussed during the interview process.  
 
What We Offer
Competitive Salary & Equity Options  
Flexible Schedule & Paid-Time Off  
Excellent Healthcare Coverage 
Generous Family Leave Policy 
WFH & Workspace Supplies 
Career Growth & Professional Development 
Dog-Friendly Office & Pet Insurance 
 
What We Value
Customers Come First: We're obsessed with improving our users' lives and constantly question how we can improve upon what already exists. 
One Team: Innovating in the physical security industry can't be accomplished by just a single person, which is why we collaborate with exceptional individuals who inspire us to be our best.  
Think Greater: We believe the best ideas can come from anywhere. We strive to create an open environment where individuals can contribute and make an impact. 
Act with Integrity: We believe honest communication is key to success. We conduct business the way it should be - with high ethical standards and to always do what's right. 
 
Rhombus is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We encourage applicants from all backgrounds and experiences to apply. We actively promote diversity, equity, and inclusion in our hiring practices and throughout our organization. 
 
Build a Safer Future with Us! 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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