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Director Business Services Jobs (NOW HIRING)

Northeast Georgia Health System Inc

$120 - $170/hr

The Director of Business Services reports to the Executive Director of Physician Services, Revenue Cycle and is responsible for the strategic and operational leadership of the Professional Billing ...

Unf

Director of Business Services

Jacksonville, FL · Hybrid

$118K/yr

Direct and oversee the full portfolio of Business Services operations, ensuring consistent, high-quality service delivery across multiple service lines that support 17,000+ students, faculty, staff ...

Nations Roof

Director of Business Services

Mobile, AL · On-site

$120 - $180/hr

Director of Business Services 2 days ago Requisition ID: 2613 Lead Operational Excellence. Build High-Performing Teams. Drive National Impact. Are you an operational leader who thrives on building ...

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Director Business Services information

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$47K

$115.7K

$196.5K

How much do director business services jobs pay per year?

As of Aug 24, 2026, the average yearly pay for director business services in the United States is $115,748.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,500.00 and $122,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Business Services vs Business Operations Manager?

AspectDirector Business ServicesBusiness Operations Manager
ResponsibilitiesOversees multiple departments, develops strategic plans, manages budgets, and aligns services with organizational goals.Manages daily operations, implements policies, and ensures efficiency within specific business units.
Required CredentialsBachelor’s degree; often Master’s; experience in management and business services.Bachelor’s degree; experience in operations management preferred.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.Office settings, team management, process improvement initiatives.

The main difference is that the Director Business Services focuses on strategic oversight and long-term planning across multiple departments, while the Business Operations Manager handles day-to-day operational activities within specific units. Both roles require management experience, but the director position typically involves higher-level strategic responsibilities.

Is a director business services a high position?

A Director of Business Services is a senior leadership role responsible for overseeing business operations, strategic planning, and departmental management. It is considered a high-level position within an organization, often requiring extensive experience and leadership skills.

What does a director of business services do?

A director of business services oversees the planning, development, and management of business support functions within an organization. They coordinate departments such as finance, human resources, and operations to ensure efficiency, develop strategic initiatives, and support overall business goals. Strong leadership, communication skills, and familiarity with business management tools are essential for this role.
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Director Business Services jobs near you
Infographic showing various Director Business Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $115,748 per year, or $55.6 per hour.

Director-Business Services

Northeast Georgia Health System

Oakwood, GA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Northeast Georgia Health System rating

7.3

Company rating: 7.3 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

304th of 893 rated healthcare providers

Job description

Job Category:
Administrative & Clerical, Executive Leadership
Work Shift/Schedule:
8 Hr Morning - Afternoon
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
About the Role:
Job Summary
The Director of Business Services reports to the Executive Director of Physician Services, Revenue Cycle and is responsible for the strategic and operational leadership of the Professional Billing Central Business Office (CBO). This role is accountable for optimizing revenue cycle performance, maximizing cash collections, reducing AR risk, and ensuring financial sustainability through the implementation of best practices, performance analytics, and operational excellence initiatives.
The Director provides oversight of billing, accounts receivable follow-up, cash posting, refunds, vendor relationships, and revenue cycle technologies while partnering closely with Coding, Operations, Hospital Revenue Cycle, Finance, Information Systems, and physician practice leadership. This position drives revenue cycle strategy, establishes performance expectations, develops operational roadmaps, and ensures achievement of key financial and operational objectives across all assigned entities. The Director is responsible for departmental financial performance, budget management, strategic planning, organizational development, and continuous improvement initiatives that advance organizational goals.
Minimum Job Qualifications
  • Licensure or other certifications:
  • Educational Requirements: Bachelors Degree.
  • Minimum Experience: Minimum of seven (7) years of progressive leadership experience in healthcare revenue cycle operations, including responsibility for accounts receivable management, operational performance, financial outcomes, strategic initiatives, and team leadership.
  • Other:

Preferred Job Qualifications
  • Preferred Licensure or other certifications: Certification in healthcare revenue cycle, coding, healthcare financial management, or medical practice management is preferred.
  • Preferred Educational Requirements: Three (3) or more years of Director-level leadership experience in physician revenue cycle operations or seven (7) years revenue cycle management experience preferred.
  • Preferred Experience:
  • Other:

Job Specific and Unique Knowledge, Skills and Abilities
  • Demonstrated expertise in professional billing revenue cycle operations, including accounts receivable management, denial prevention, cash acceleration strategies, financial performance improvement, and operational optimization.
  • Proven ability to influence stakeholders, build strategic partnerships, and drive results across multidisciplinary teams.
  • Ability to analyze complex operational and financial data, identify performance trends, develop actionable strategies, and execute sustainable process improvements.
  • Strong business acumen with the ability to balance operational efficiency, regulatory compliance, customer satisfaction, and financial performance.
  • Extensive knowledge of physician billing regulations, reimbursement methodologies, payer contracting implications, and revenue cycle best practices.
  • Experience developing performance dashboards, benchmarking metrics, productivity standards, and accountability frameworks.
  • Ability to effectively communicate complex financial and operational information to executives, physicians, boards, and large stakeholder groups. Ability to effectively communicate complex financial and operational information to executives, physicians, boards, and large stakeholder groups.

Essential Tasks and Responsibilities
  • Provides strategic leadership and direction for all professional billing accounts receivable functions, ensuring achievement of cash collection, AR, denial, productivity, and financial performance goals.
  • Develops and executes revenue cycle strategies designed to improve net collections, reduce AR days, mitigate denials, and enhance overall financial performance.
  • Establishes key performance indicators, operational benchmarks, and accountability frameworks to drive performance across all business office functions and PSA clients.
  • Establishes processes to monitor payer behavior, reimbursement trends, denial performance, and financial indicators, utilizing data analytics to proactively identify operational risks and improve revenue cycle performance.
  • Collaborate with payer representatives, contracting teams, and operational leaders to address systemic reimbursement issues, resolve escalated payer concerns, and improve overall payer performance.
  • Monitors revenue cycle performance through data analytics, identifies opportunities for improvement, and implements corrective action plans to achieve organizational targets.
  • Partners with executive leadership, physicians, operational leaders, finance, and revenue cycle stakeholders to align business office strategies with organizational objectives.
  • Leads large-scale operational improvement initiatives, process redesign efforts, and technology implementations to improve efficiency, quality, and financial outcomes.
  • Maintains accountability for billing, collections, cash posting, refunds, payer follow-up, vendor management, and overall accounts receivable performance.
  • Builds and leads a high-performing team through effective talent management, performance coaching, succession planning, employee engagement, and leadership development initiatives.

Physical Demands
  • Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
  • Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
  • Vision: Moderate, Frequently 31-65% of time
  • Kneeling/Stooping/Bending: Occasionally 0-30%
  • Standing/Walking: Occasionally 0-30%
  • Pushing/Pulling: Occasionally 0-30%
  • Intensity of Work: Frequently 31-65%
  • Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

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About Northeast Georgia Health System

Sourced by ZipRecruiter

Northeast Georgia Health System (NGHS) is a not-for-profit community health system dedicated to improving the health and quality of life of the people of Northeast Georgia. Through the services of a medical staff of more than 800 physicians, the residents of Northeast Georgia enjoy access to the state’s finest and most comprehensive medical services. It is our mission to improve the health of our community in all we do.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Gainesville, GA, US

Year founded

1951

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