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Direct Workforce Jobs (NOW HIRING)

Purpose of Role The Director, Workforce Architecture is a future-focused leader responsible for driving change at scale by defining how Under Armour's workforce will transform in the face of emerging ...

... direct authority. What You'll Do: * Own the comprehensive WFM strategy across Customer Service ... workforce performance and staffing risk * Define and drive the WFM automation roadmap - queue ...

The (USA) Director, Workforce Planning leads complex projects to develop and implement workforce analytics, planning, and improvement strategies aligned with enterprise objectives. This role oversees ...

The (USA) Director, Workforce Planning leads complex projects to develop and implement workforce analytics, planning, and improvement strategies aligned with enterprise objectives. This role oversees ...

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Direct Workforce information

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$25K

$76.4K

$162K

How much do direct workforce jobs pay per year?

As of Aug 4, 2026, the average yearly pay for direct workforce in the United States is $76,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $92,000.00 per year, depending on experience, location, and employer.

How does a direct workforce professional typically collaborate with other departments to ensure staffing needs are met?

Direct Workforce professionals often work closely with HR, operations, and department managers to assess and fulfill immediate staffing requirements. They coordinate interviews, manage onboarding processes, and respond quickly to changes in demand by reallocating or sourcing additional staff. Regular communication and flexibility are essential, as they must align workforce planning with business objectives and operational schedules. This collaborative approach helps maintain productivity and supports a positive employee experience.

What are the key skills and qualifications needed to thrive as a direct workforce employee?

To thrive as a Direct Workforce employee, you generally need a high school diploma or equivalent, good manual dexterity, and the ability to follow instructions accurately. Familiarity with workplace safety protocols and basic equipment operation is often required, with some roles benefiting from OSHA certifications or experience with inventory management systems. Reliability, teamwork, and strong communication are important soft skills for collaborating with supervisors and colleagues in fast-paced environments. These qualities ensure efficient workflow, safety, and quality output in roles that support essential production and operational functions.

What is the difference between Direct Workforce vs Contract Worker?

AspectDirect WorkforceContract Worker
CredentialsTypically required to have company-specific onboarding and certificationsMay need industry-specific certifications, but less company-specific onboarding
Work EnvironmentFull-time, ongoing employment within the company's facilities or projectsTemporary, project-based, often remote or off-site
Employer UsageHired directly by the company as permanent or long-term staffHired through a staffing agency or as an independent contractor
Search & Comparison IntentOften searched for by companies seeking permanent staff; job seekers looking for stable employmentOften searched by companies for short-term needs; job seekers seeking flexible or project-based work

In summary, Direct Workforce refers to employees hired directly by a company for long-term roles, while Contract Workers are temporary staff hired through agencies or independently for specific projects. Both roles require relevant industry certifications but differ mainly in employment stability and work setup.

What is a direct workforce?

A Direct Workforce refers to employees who are directly hired and managed by a company, rather than through third-party agencies or contractors. These workers are typically on the company’s payroll, receive company benefits, and are fully integrated into the company's operations and culture. Managing a direct workforce allows organizations more control over work quality, scheduling, and alignment with company values. This approach can be particularly important in industries where specialized skills, consistent training, and adherence to company standards are critical.
More about Direct Workforce jobs
What cities are hiring for Direct Workforce jobs? Cities with the most Direct Workforce job openings:
What states have the most Direct Workforce jobs? States with the most job openings for Direct Workforce jobs include:
Infographic showing various Direct Workforce job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $76,417 per year, or $36.7 per hour.

Director, Workforce Architecture

Under Armour

Baltimore, MD • On-site

$165K - $220K/yr

Full-time

Medical, Retirement

Posted 27 days ago


Under Armour rating

6.9

Company rating: 6.9 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

21st of 104 rated fashion retailers


Job description

Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.
Purpose of Role
The Director, Workforce Architecture is a future-focused leader responsible for driving change at scale by defining how Under Armour's workforce will transform in the face of emerging technologies. Future workforce readiness goes well beyond technology, focusing on operating model, talent, culture, agility, and execution. This role leads workforce strategy, translating emerging technologies into clear implications for roles, work design, skills, talent priorities, and team design. This leader partners across HR and UA's central AI team to ensure the organization moves beyond tool adoption to true work transformation, redesigning how work gets done and how talent is reconfigured and redeployed.
Your Impact
Workforce AI Strategy
  • Develop and lead workforce strategy aligned to business goals and AI investments.
  • Translate AI strategy into workforce implications across roles, workflows, skills, and teams.
  • Advise on talent-related trade-offs in workflow transformation decisions.
  • Ensure alignment between business priorities, AI capabilities, and workforce planning.

Work Redesign & Operating Model Evolution
  • Lead redesign of work at scale, moving from task automation to workflow and team transformation.
  • Help teams advance from basic AI adoption to full workflow, process, and operating model redesign.
  • Map opportunities and priorities to restructure and automate work across human + AI collaboration.
  • Partner with HR to evolve org structures to reflect new ways of working.

Talent Architecture & Workforce Segmentation
  • Define and deploy a modern talent architecture aligned to AI-first transformation.
  • Identify gaps and priorities in skills, tasks, workflows, roles, individual and team capabilities.
  • Partner with HR to shape hiring, development, and strategic talent investments.
  • Use LLM APIs, agent frameworks, AI-native platforms, and workflow automation tools to rapidly iterate without requiring dedicated engineering resources.

Transformation Execution & Value Realization
  • Translate workforce strategy into actionable roadmaps with clear owners, timelines, and deliverables.
  • Lead end-to-end delivery of workforce transformation initiatives, ensuring clear scope, milestones, and execution plans aligned to business priorities.
  • Establish project governance, operating cadence, and cross-functional alignment to drive execution.
  • Define success metrics, track outcomes (e.g., productivity, cost efficiency, workforce mix, speed of execution), and ROI showing measurable business impact.

Transformation Advisory & Change Leadership
  • Serve as a strategic advisor to HR and business leaders on workforce transformation.
  • Guide decisions on where to automate, augment, or redesign work.
  • Support prioritization of transformation initiatives based on talent impact and feasibility.

#LI-BG1
Qualifications
  • 12+ years of experience in HR strategy, workforce planning, org design, or consulting.
  • Experience in organization effectiveness, organizational development, organizational design, transformation, workforce planning, operating model design, and/or human resources.
  • Experience in product management, applied AI, or technical solutions is an advantage.
  • Experience building things with AI: you have used LLM APIs, prompt engineering, agent frameworks, and AI-native tools to create working prototypes without heavy engineering support.
  • Experience in large-scale transformation or work redesign.
  • Strong ability to translate complex concepts (AI, technology, strategy) into workforce implications.
  • Executive presence with ability to influence leaders and stakeholders without authority.
  • Bachelor's degree in Finance, Business, IT, HR, or related field. Advanced degree preferred.

Workplace Location
  • Location: This individual must reside within commuting distance from our Baltimore (HQ) office.
  • Work Schedule: This role follows a hybrid work schedule, requiring 4 days in-office per week.

Relocation
  • Relocation may be provided up to a specified amount

Base Compensation
$165,000.00-$220,000.00 USD
Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.
Benefits & Perks
  • Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
  • Under Armour Merchandise Discounts
  • Competitive 401(k) plan matching
  • Maternity and Parental Leave for eligible and FMLA-eligible teammates
  • Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being

Our Commitment to Equal Opportunity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
Requisition ID: 166456
Location:

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