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Direct Service Jobs (NOW HIRING)

Ascendigo

Direct Service Provider

Carbondale, CO · On-site

We deliver this commitment through therapeutic recreation, employment support, community integration, education, and a comprehensive suite of behavioral health services. Headquartered in Carbondale ...

HAZEL GRACE HOMES

Direct Service Professinal

Akron, OH · On-site

$13.75 - $16.75/hr

Direct Support Professional (DSP) All Shifts Available - Hiring Immediately! Stow & Cuyahoga Falls, Ohio ✨ Make a Living by Making a Difference At Hazel Grace Homes , we believe every individual ...

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Direct Service information

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How much do direct service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for direct service in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Direct Service vs Direct Support Professional?

AspectDirect ServiceDirect Support Professional
CredentialsVaries by industry; often includes certifications or training specific to the service areaTypically requires certifications like CPR, First Aid, and specialized training in supporting individuals with disabilities
Work EnvironmentSettings such as healthcare, social services, or community programsResidential facilities, community homes, or day programs supporting individuals with disabilities
Employer & Industry UsageUsed broadly across healthcare, social services, and community organizationsCommonly used in disability services, mental health, and social support agencies
Search & Comparison IntentPeople comparing roles that involve providing direct assistance to clients or patientsIndividuals seeking roles supporting individuals with disabilities or mental health needs

While both roles involve providing direct assistance, 'Direct Service' is a broad term used across various industries, whereas 'Direct Support Professional' specifically refers to supporting individuals with disabilities or mental health conditions in community or residential settings.

What are the key skills and qualifications needed to thrive as a direct service professional?

To thrive as a Direct Service professional, you need a background in social services or human services, strong interpersonal skills, and often a relevant degree or certification depending on the population served. Familiarity with case management software, documentation systems, and possibly crisis intervention certifications is typical. Empathy, active listening, and problem-solving abilities help you build trust and respond effectively to client needs. These skills are crucial for supporting clients in achieving their goals and ensuring compliance with organizational and legal standards.

What are some common challenges faced by professionals in direct service roles, and how can they be managed effectively?

Direct Service professionals often encounter challenges such as managing high caseloads, addressing complex client needs, and navigating emotional or stressful situations. To handle these effectively, it's important to practice strong organizational skills, maintain clear boundaries, and seek regular supervision or peer support. Many organizations also offer ongoing training and professional development to help staff build resilience and stay current with best practices. Collaboration with colleagues and utilizing available resources within the team can also greatly enhance your ability to serve clients effectively.

Is direct service a good career?

Direct service careers involve providing support and assistance to individuals or communities, often in social work, healthcare, or community programs. These roles can be rewarding for those interested in helping others, but they may also involve emotional challenges and require strong communication and problem-solving skills. Job stability and advancement depend on education, experience, and certifications such as CPR or social work licenses.

What is a direct service career?

A direct service career involves working directly with clients or the public to provide support, assistance, or services. Common roles include social workers, healthcare providers, and counselors, often requiring strong communication skills and relevant certifications. These jobs typically involve face-to-face interaction and focus on meeting individuals' immediate needs.
More about Direct Service jobs
What are the most commonly searched types of Direct Service jobs? The most popular types of Direct Service jobs are:
What states have the most Direct Service jobs? States with the most job openings for Direct Service jobs include:
What job categories do people searching Direct Service jobs look for? The top searched job categories for Direct Service jobs are:
Direct Service jobs near you
Infographic showing various Direct Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,863 per year, or $16.8 per hour.

DIRECT SERVICE PROFESSIONAL

City of Golden Valley

Merrillville, IN • On-site

$14.75 - $19/hr

Full-time

Re-posted 10 days ago

Job description

SUMMARY OF ROLE
The Direct Support Professional (DSP) provides high-quality care and direct support to individuals receiving Respite and Participant Assistance and Care (PAC) services under Indiana's Medicaid Waiver programs. DSPs work in the individual's home or community to support daily living activities, promote independence, and provide temporary relief to primary caregivers.
JOB DUTIES
Duties vary based on the specific needs of the client or Individual Care Plan.
Assistance with Daily Activities
  • Help clients with personal hygiene tasks such as bathing, grooming, and dressing.
  • Assist with mobility, including transfers in and out of bed or wheelchair.
  • Provide support with toileting and incontinence care.

Meal Preparation and Nutrition
  • Assist with planning and preparation nutritious meals based on the client's dietary requirements.
  • Ensure that the client is receiving an appropriate and balanced diet.

Light Housekeeping
  • Perform light housekeeping duties, including cleaning and maintaining a safe and comfortable environment for the client.
  • Laundry and changing bed linens as needed.

Monitoring Health and Well-being
  • Observe and report any changes in the client's physical or mental condition to healthcare professionals or family members.
  • Medicine administration reminders
  • Take vital signs if required.

Companionship and Emotional Support
  • Provide companionship and engage in social activities with the client.
  • Offer emotional support and encouragement.

Transportation
  • Provide transportation for appointments, shopping, entertainment or other essential errands.

Communication
  • Maintain open and effective communication with the client, their family, and healthcare professionals.
  • Keep accurate records of care provided and any changes in the client's condition.

Safety
  • Ensure the safety of the client by identifying and minimizing potential hazards in the environment.
  • Follow proper procedures for emergency situations.

Respect for Dignity and Independence
  • Encourage and support the client's independence and decision-making to the greatest extent possible.
  • Treat clients with dignity, respect, and cultural sensitivity.

Performs other position-related duties as assigned.
Requirements
EDUCATION AND REQUIREMENTS
  • High School Diploma (or GED or High School Equivalence Certificate)
  • Pass 10-panel drug screen
  • Clear background check: National/expanded criminal background check as required by the State of Indiana
  • Completion of required TB testing
  • Valid CPR/AED training certificate
  • Valid driver's license, proof of current car insurance and the ability to maintain reliable transportation
  • Pass pre-employment caregiver training
  • Available to work holidays if needed
  • Work schedule: Flexible based on client needs

KNOWLEDGE, SKILLS & ABILITIES
  • Ability to understand and carry out directions or instructions and to keep simple records
  • Able to complete housekeeping and cooking duties
  • Able to use the telephone and communicate information regarding client concerns or occurrences
  • Able to follow policies and guidelines with minimal supervision
  • Ability to relate to and work with various personality styles, ill, disabled, and elderly
  • Skilled in interpersonal relationships, reliable, trustworthy, honest, attentive, caring
  • Ability to be compassionate, patient, and adapt to the unique needs and preferences of each client

PHYSICAL DEMANDS
  • Ability to move intermittently throughout the workday including sitting, standing and bending, pushing, or pulling.
  • Ability to lift up to 60 lbs. to assist with transfers.

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