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Direct Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Acro Service Corp

Customer Service Representative

Tempe, AZ

$15.50 - $21.25/hr

Administrative - Customer Service Representative I Location: Tempe, AZ, USA 85282-3428 Duration: 03 months Contract on W2 (Possible extension) Position Description: * The main function of a customer ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular ... Recognized as a Best Place to Work by Utah Business Magazine, Direct Selling News, and Inc.

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All JobsDirect Customer Service Representative Jobs

Direct Customer Service Representative information

See salary details

$11K

$39.1K

$46.5K

How much do direct customer service representative jobs pay per year?

As of Jun 15, 2026, the average yearly pay for direct customer service representative in the United States is $39,115.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $43,500.00 per year, depending on experience, location, and employer.

What is the difference between Direct Customer Service Representative vs Customer Support Specialist?

AspectDirect Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma or equivalent; certifications are a plus
Work EnvironmentCall centers, retail, or online support platformsCall centers, technical support, or online chat platforms
Employer & Industry UsageRetail, telecommunications, banking, and service industriesTechnology, software, and service industries
Common Search & ComparisonOften compared based on direct customer interaction and transactional supportCompared for technical knowledge and problem-solving skills

The main difference is that a Direct Customer Service Representative primarily handles straightforward customer inquiries and transactions, often in retail or call centers. In contrast, a Customer Support Specialist may handle more technical or complex issues, especially in tech-related industries. Both roles require strong communication skills and customer focus, but the Specialist often needs additional technical knowledge.

Can I work for Verizon from home?

As a Direct Customer Service Representative, working from home is often an option, especially for roles that involve phone or online support. Verizon offers remote customer service positions that typically require a reliable internet connection, a quiet workspace, and sometimes specific technical equipment. Availability of remote work may vary by location and position, so it is best to check the specific job listing for remote work options.

What are some common challenges faced by Direct Customer Service Representatives, and how can they overcome them?

Direct Customer Service Representatives often encounter challenges such as managing difficult or upset customers, balancing multiple inquiries at once, and maintaining a high level of product knowledge. To overcome these, it's important to develop strong communication and problem-solving skills, stay patient and empathetic, and continuously update oneself on company offerings and policies. Many teams also promote knowledge sharing and peer support, which helps representatives handle complex situations more effectively and maintain a positive work environment.

What are the key skills and qualifications needed to thrive as a Direct Customer Service Representative, and why are they important?

To thrive as a Direct Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is often required. Patience, active listening, and a positive attitude are essential soft skills for effectively assisting customers and managing challenging situations. These capabilities ensure customer satisfaction, efficient issue resolution, and promote a positive brand reputation.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as technical support managers, customer success directors, or roles in industries like finance or technology. These positions typically require extensive experience, advanced skills, and sometimes certifications, and can offer salaries exceeding $70,000 annually.

What are Direct Customer Service Representatives?

Direct Customer Service Representatives are professionals who interact directly with customers to address inquiries, resolve issues, and provide information about products or services. They commonly work in call centers, retail environments, or online support teams, handling customer concerns through phone, email, chat, or face-to-face communication. Their primary goal is to ensure customer satisfaction by delivering efficient and courteous service. These representatives often document interactions, escalate complex issues, and follow up to ensure resolution. Strong communication, problem-solving skills, and a customer-first attitude are essential for success in this role.

How can I make $2000 a week working from home?

A Direct Customer Service Representative can potentially earn $2000 a week by working full-time, handling high-volume customer inquiries, and gaining experience or specialized skills. Increasing earnings may involve taking on multiple shifts, working for companies that offer performance-based bonuses, or developing expertise in niche areas like technical support or sales. Consistent high performance and efficient use of communication tools are essential for maximizing income in remote customer service roles.

What job makes $10,000 a month without a degree?

A Direct Customer Service Representative typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in customer service roles are rare and usually require advanced positions, sales commissions, or management responsibilities; most entry-level roles pay much less. Achieving such income often involves additional factors like bonuses, overtime, or working in high-demand industries.
More about Direct Customer Service Representative jobs
Who are the top companies hiring for Direct Customer Service Representative jobs? The top employers for Direct Customer Service Representative jobs are:
What job categories do people searching Direct Customer Service Representative jobs look for? The top searched job categories for Direct Customer Service Representative jobs are:
What are popular job titles related to Direct Customer Service Representative jobs? For Direct Customer Service Representative jobs, the most frequently searched job titles are:
Direct Customer Service Representative jobs near you
Infographic showing various Direct Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,115 per year, or $18.8 per hour.
CSR Customer Service Representative

CSR Customer Service Representative

Gas Express LLC

Montgomery, AL • On-site

$15.75 - $21.50/hr

Part-time

Posted 8 days ago

Job description

Job Type
Part-time
Description
Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the
Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.
Essential Sales Duties and Responsibilities
  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR's.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements
Minimum Qualifications and Prerequisites
  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

Apply