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Direct Client Virtual Assistant Jobs in Rochester, NY

Paychex

Client HR Business Partner I

Rochester, NY · On-site

Works with a small client demographic or less complex client base to assist with HR needs ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...

Paychex

Client HR Business Partner I

Rochester, NY

Works with a small client demographic or less complex client base to assist with HR needs ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...

New

Morgan Stanley

Client Service Associate

Rochester, NY · On-site

$35K/yr

Supporting the FAs/PWAs/teams' marketing strategy (e.g., website maintenance) * Assist FAs/PWAs ... directed by local management ADMINISTRATIVE SUPPORT: * Answering inbound phone calls or making ...

Morgan Stanley

Client Service Associate

Rochester, NY · On-site

$35K/yr

Supporting the FAs/PWAs/teams' marketing strategy (e.g., website maintenance) * Assist FAs/PWAs ... directed by local management ADMINISTRATIVE SUPPORT: * Answering inbound phone calls or making ...

Paychex

Client HR Business Partner I - East

Rochester, NY · On-site

$22.61 - $35.53/hr

Works with a small client demographic or less complex client base to assist with HR needs ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...

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All JobsDirect Client JobsDirect Client Virtual Assistant JobsDirect Client Virtual Assistant Jobs in Rochester, NY

Direct Client Virtual Assistant information

See Rochester, NY salary details

$11

$24

$33

How much do direct client virtual assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for direct client virtual assistant in Rochester, NY is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.02 per hour, depending on experience, location, and employer.

How does a direct client virtual assistant typically manage communication and collaboration with clients who work in different time zones?

As a Direct Client Virtual Assistant, managing communication across time zones is a common challenge. Most VAs use shared digital tools like project management platforms, cloud-based calendars, and messaging apps to stay organized and responsive. It's standard practice to establish overlapping 'core hours' for real-time communication and clarify expectations regarding response times. Regular check-ins and clear documentation help ensure tasks are completed smoothly, regardless of time differences. This approach fosters trust and reliable collaboration, even when working remotely for clients around the world.

What is a direct client virtual assistant?

Direct Client Virtual Assistants are professionals who provide administrative, technical, or creative support to clients remotely, usually working directly for the client rather than through an agency. Their tasks may include scheduling, email management, research, data entry, and more, depending on the client’s needs. Working directly with clients allows Virtual Assistants to build stronger relationships and tailor their services to specific requirements. This role often requires excellent communication, organizational skills, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a direct client virtual assistant?

To thrive as a Direct Client Virtual Assistant, you need strong organizational abilities, excellent written and verbal communication, and proficiency in administrative tasks, often supported by experience or a relevant certification. Familiarity with tools like Google Workspace, Microsoft Office, project management platforms (e.g., Asana, Trello), and communication systems such as Slack or Zoom is typically required. Outstanding time management, problem-solving, and interpersonal skills help you stand out in supporting clients remotely. These skills ensure tasks are completed efficiently, client needs are met proactively, and professional relationships are maintained, which is vital for client satisfaction and long-term success.
What are popular job titles related to Direct Client Virtual Assistant jobs in Rochester, NY? For Direct Client Virtual Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Direct Client Virtual Assistant jobs in Rochester, NY look for? The top searched job categories for Direct Client Virtual Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Direct Client Virtual Assistant jobs? Cities near Rochester, NY with the most Direct Client Virtual Assistant job openings:
Direct Client Virtual Assistant jobs near you

Lead Administrative Assistant

Finger Lakes Area Counseling and Recovery Agency

Rochester, NY

$22/hr

Full-time

Posted 3 days ago

New

Job description

 Job Summary: In accordance with the organization’s mission, vision and values, the Lead Outpatient Administrative Assistant is responsible for assisting and supporting the Manager of the Outpatient Clinic. The following duties will apply:

Duties

  1. Assist the Administrative Assistant(s) in the daily workflow management for the Outpatient Clinic, including answering phones, scheduling, and maintaining calendars for clinic staff, checking in clients for appointments, and providing proactive support to Clinic manager and clinic staff.
  2. Welcomes clients at every appointment at the window and performs check in procedures including review/ updating client demographics – home address, telephone number, emergency contact verification, verification of insurance, billing information and collection of co-payments for every client appointment.
  3. Maintains accurate client data in 10e11including client demographics, insurance information, billing information, and patient balances.
  4. Completes the Agenda and Proactive Spreadsheet Weekly in preparation of MDT meeting.
  5. Complete all reports as requested by the Clinic Director and the Lead Administrative Assistant, such as productivity, engagement to care log, closed chart audit, monthly service delivery report, and other reports/ audits as assigned.
  6. Runs Progress Note Reconciliation Report Daily.
  7. Completes training through the NYS of Health to become a health insurance navigator.
  8. Assists client with enrolling in health insurance.
  9. Completed prior authorizations as requested by insurance companies for services.
  10. Ensures new clients are added to the Proactive Spreadsheet with weekly reconciliation.
  11. Complete reconciliation of group attendance and individual appointments with clinicians and clients daily.
  12. Assist with delegating responsibilities to administrative assistants to ensure reports needed by clinic manager are completed by required deadlines.
  13. Maintain OASAS (Office of Addiction Services and Supports) database by inputting all PAS forms for the assigned clinic. 
  14. Assist with filing and organizing paperwork, reports, and office materials.
  15. Receive, direct and relay phone messages, emails, and faxes.
  16. Perform dictation, phone reception, filing, typing, copying, mailing, advocacy, and other special project tasks.
  17. Works with the Clinic Director to train new admin. assistants on their role in the clinic.
  18. Delegates and assists other Admin Support in daily work.
  19. Produce and distribute correspondence and meeting minutes for MDT and Team Meetings.
  20. Review and maintain programmatic Policy & Procedure manuals, reviews with Director if any updates are needed.
  21. Assist in compilation and preparation of statistical data and reports as assigned by Clinic Director.
  22. Order and track supplies for program urine screens, breathalyzer and NRT.
  23. Perform administrative & secretarial functions as requested by Clinic Director.
  24. Interface with provider agencies and maintain positive working relationships.
  25. Directly communicate suggestions, concerns, and/or complaints to the Clinic Director.
  26. Perform other duties and functions as directed.

Minimum Qualifications: Associate degree, two years of clerical, administrative or office management experience.  Ability to type at least 55 wpm, with Word and Excel experience. Valid NYS (New York State) Drivers’ License.

Other Skills/Knowledge and Experience

  1. Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff, and vendors.
  2. Excellent computer skills including Microsoft Word, Excel, and payroll software.
  3. Excellent written and verbal communication skills.
  4. Ability to multi-task, have good problem solving & time management skills and the ability to remain calm in a crisis.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all-inclusive of every task or responsibility

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