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Direct Care Manager Jobs in Riverside, CA (NOW HIRING)

Senior Helpers

Care Team Experience Manager

Irvine, CA · On-site

$55K/yr

Care Team Experience Manager Job Summary: The Care Team Manager is responsible for managing ... Oversee scheduling team (3 direct reports) to create, manage, and maintain client schedules to ...

Senior Helpers

Care Team Experience Manager

Irvine, CA · On-site

$55K/yr

Care Team Experience Manager Job Summary: The Care Team Manager is responsible for managing ... Oversee scheduling team (3 direct reports) to create, manage, and maintain client schedules to ...

Epic Healthcare

Caretaker / Care worker - Menifee

Menifee, CA · On-site

$17.75 - $18/hr

Supportive Management team Benefits: * Beautiful work environment * Competitive Wages and Benefit ... You will provide direct care and assistance, ensuring their safety, well-being, and comfort. We are ...

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ACES MANAGEMENT

Direct Support Professional

Hemet, CA

$21 - $24/hr

Provide direct care and support to individuals with disabilities or special needs. * Implement all ... Attends all monthly residential as scheduled by the facility's manager. * Assists with individuals ...

Qcells

Senior Manager, Customer Care

Irvine, CA · On-site

$120K - $150K/yr

Work closely with the QSS Director and Customer Care Manager to lead and scale a team of Customer Care Specialists. * Design, implement, and continuously improve customer service processes to enhance ...

Qcells

Senior Manager, Customer Care

Irvine, CA · On-site

$120K - $150K/yr

Work closely with the QSS Director and Customer Care Manager to lead and scale a team of Customer Care Specialists. * Design, implement, and continuously improve customer service processes to enhance ...

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Showing results 1-20

All JobsDirect Care Manager JobsDirect Care Manager Jobs in Riverside, CA

Direct Care Manager information

See Riverside, CA salary details

$27.1K

$58.8K

$104.8K

How much do direct care manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for direct care manager in Riverside, CA is $58,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $66,800.00 per year, depending on experience, location, and employer.

What is the difference between Direct Care Manager vs Direct Support Professional?

AspectDirect Care ManagerDirect Support Professional
CredentialsHigh school diploma or equivalent; some roles may require certifications in CPR, first aid, or behavioral managementHigh school diploma or equivalent; certifications like CPR and first aid are common
Work EnvironmentSupervisory role overseeing direct support staff in healthcare or community settingsProviding direct care to individuals with disabilities or chronic conditions in homes or community settings
Employer & IndustryHealthcare facilities, community agencies, residential programsResidential homes, community agencies, support organizations

The main difference is that a Direct Care Manager supervises and coordinates care staff, while a Direct Support Professional provides direct assistance to clients. The roles often overlap in settings and required certifications, but the manager focuses on oversight and program management, whereas the support professional delivers hands-on care.

What are the key skills and qualifications needed to thrive as a Direct Care Manager, and why are they important?

To thrive as a Direct Care Manager, you need a background in healthcare or social services, leadership experience, and a relevant degree such as in nursing, social work, or health administration. Familiarity with care management software, electronic health records (EHRs), and regulatory compliance certifications like CPR or First Aid are typically required. Strong interpersonal communication, problem-solving, and organizational skills are crucial for managing staff and ensuring high-quality client care. These skills and qualifications are essential for ensuring smooth operations, regulatory compliance, and positive outcomes for both clients and care teams.

What are Direct Care Managers?

Direct Care Managers are professionals responsible for overseeing the delivery of care and support services in settings such as group homes, assisted living facilities, or community-based programs. They supervise direct care staff, coordinate care plans, ensure compliance with regulations, and maintain a high standard of service for clients or residents. Their duties often include hiring and training staff, managing schedules, monitoring quality of care, and serving as a liaison between families, staff, and healthcare professionals.

What are some common challenges a Direct Care Manager faces when overseeing a team, and how can these be addressed?

Direct Care Managers often encounter challenges such as balancing administrative duties with hands-on support, managing staff turnover, and ensuring consistent quality of care. Navigating these issues requires strong communication skills, effective delegation, and regular staff training. Building a supportive team environment and maintaining open lines of communication with both staff and clients can help address these challenges and promote a positive care setting.
What are popular job titles related to Direct Care Manager jobs in Riverside, CA? For Direct Care Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Direct Care Manager jobs in Riverside, CA look for? The top searched job categories for Direct Care Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Direct Care Manager jobs? Cities near Riverside, CA with the most Direct Care Manager job openings:
Direct Care Manager jobs near you
Senior Director, Integrated Care Management

Senior Director, Integrated Care Management

Inland Empire Health Plan

Rancho Cucamonga, CA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Overview

What you can expect! 

Find joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience!

 

The Senior Director, Integrated Care Management has a primary responsibility to plan, develop and implement an integrated care management program that focuses on a person-centered model of care which takes in to account the member's medical, behavioral, and social needs. The Integrated Care Management program will provide services to all members in the continuum of care. In addition, this position will partner in the development of interventions in the communities in which our population resides to address the social determinants of health that impact the quality of our members lives. The Senior Director, Integrated Care Management ensure all private and government program regulations and requirements are met.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Additional Benefits

Perks

 

IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.

  • CalPERS retirement
  • 457(b) option with a contribution match
  • Generous paid time off- vacation, holidays, sick
  • State of the art fitness center on-site
  • Medical Insurance with Dental and Vision
  • Paid life insurance for employees with additional options
  • Short-term, and long-term disability options
  • Pet care insurance
  • Flexible Spending Account - Health Care/Childcare
  • Wellness programs that promote a healthy work-life balance
  • Career advancement opportunities and professional development
  • Competitive salary with annual merit increase
  • Team bonus opportunities
Key Responsibilities
  • Direct oversight of the Integrated Care Management teams.
  • Lead health plan strategy that supports the integration of care management for all members on the continuum.
  • Develop and implement a comprehensive care management program incorporating risk stratification, LTSS, population health management, and CalAim.
  • Build strong rapport with executive teams from all clinical and non-clinical areas to execute business plans impacting the quality performance metrics and benchmarks of IEHP's strategic goals.
  • Collaborate with internal teams to design and implement the comprehensive and integrated care management model.
  • Collaborate with external partners (County public health, County Behavioral Health, County care management programs such as MSSP, TCM, community-based organizations, hospitals, IPAs, ECM Providers) to develop a robust comprehensive and integrated care management model.
  • Oversee the ECM model 1 program to ensure compliance in all DHCS ECM required regulations.
  • Facilitate integration of care coordination, long term care, and behavioral health programs to ensure comprehensive care management.
  • Lead/and or participate in work groups that will implement the new care management model for Medi-cal. These include but are not limited to in community supports, enhanced care management, long term support services, CCA, Dual Special Needs Plans, and population health.
  • Collaborate with the quality oversight department across the various care management programs to oversight the department and delegates to ensure compliance with DHCS, DMHC, CMS, and NCQA.
  • Develop Directors and Managers as leaders to ensure they have the tools and skill sets to execute their operational plans and act as role model for professional and clinical staff.
  • Supervise and evaluate the Directors on an ongoing basis and provide support/feedback as needed.
  • Actively participate in County, and/ or community work groups that are developing processes to integrate their model of care.
  • Partner with community-based organizations to develop a broad network of services for our members and their communities that address social determinants of health.
  • Participate in both counties homeless action planning, and behavioral health to develop programs to address the homeless crisis.
  • Partner with both counties public health departments to develop strategies to address public health issues.
  • Supervise work of others, including planning, assigning, scheduling, and reviewing work, ensuring quality standards.  Is responsible for hiring, terminating, training, and developing, reviewing performance, and administering corrective action for staff. Plans organizational structure and job content.
  • Ensure that the programs and processes align to support the strategic goals of the organization and the care teams including external partners understand their roles and how they support organizational priorities.
  • Develop the Annual Department Work Plan and quarterly updates that meet requirements for the annual QI Plan for all programs and ensure all indicators are met.
  • Guide all Clinical/Operational processes, policies and procedures, and care management programs and utilize LEAN methodologies to promote efficiency.
  • Perform any other duties as required to ensure Health Plan operations and department business needs are successful.
    • Qualifications

    Education & Experience

    • Required: Minimum of ten (10) years progressively responsible experience in managed care setting that serves the Medicaid population and/or similar populations. Seven (7) or more years of progressive healthcare leadership. Strong clinical experience in multidisciplinary team collaboration. Proven leadership experience, mentoring, and developing a team at a leadership level. 
    • Required:  Bachelor's degree in a related field from an accredited institution required.
    • Possession of an active, unrestricted, and unencumbered license in one of the following areas required:
      • Registered Nurse (RN) license issued by the California BRN
      • Licensed Clinical Social Work or Licensed Marriage Family Therapy issued by the California Board of Behavioral Sciences

    Key Qualifications

    • Thorough knowledge of CalAim, PHM, ECM, Community Supports, LTSS, HEDIS and CAHPs, CMS, DMHC and NCQA regulations.
    • Excellent oral and written communication skills. Excellent interpersonal skills, diplomacy, coaching and change management skills. Good Microsoft applications skills (Word, Excel, and PowerPoint). Demonstrated problem solving and decision-making skills with ability to exercise initiative. Demonstrated ability to lead teams and achieve successful outcomes and results while fostering a climate of engagement and employee satisfaction.
    • Proven ability to:
      • Work independently
      • Present to large audiences
      • Work with multicultural communities in a culturally competent manner
      • Possess a transparent leadership style
      • Possess a strong work ethic
      • Show commitment to working with vulnerable populations and Team Culture
      • Handle multiple priorities
      • Be highly organized

     

    Start your journey towards a thriving future with IEHP and apply TODAY!

    Work Model Location

    This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA)

    Pay RangeUSD $220,043.20 - USD $302,536.00 /Yr.Employment Type: FULL_TIME

    Apply