1

Direct Account Manager Jobs in Virginia (NOW HIRING)

Works with Vertical Director to support and expand ChemTreat's presence in key industry and trade organizations. * Potentially mentoring Associate Corporate Account Manager activities within assigned ...

Technical Account Manager Location: Chantilly, VA At REDLattice, we are a global leader in ... This role combines hands-on technical troubleshooting with direct customer engagement, serving as a ...

Technical Account Manager Location: Chantilly, VA At REDLattice, we are a global leader in ... This role combines hands-on technical troubleshooting with direct customer engagement, serving as a ...

Technical Account Manager Location: Chantilly, VA At REDLattice, we are a global leader in ... This role combines hands-on technical troubleshooting with direct customer engagement, serving as a ...

About the role As a Commercial Account Manager at Reachdesk, you will own retention and growth ... with direct revenue ownership, and a proven track record of renewing, retaining, and growing ...

Air Force Account Manager

Ashburn, VA · On-site +1

$108K - $115K/yr

They will report to the Curtiss-Wright PacStar Air Force Director. Location: Remote - USA Salary ... Manage accounts and transactions across multiple customer locations and operating organizations ...

... of director vendor approval meetings, etc. • Conducts 12-15 sales calls each week to review ... managed account customers. • Communicates effectively with Regional Pro Sales Director and ...

Showing results 41-60

Direct Account Manager information

How does a direct account manager typically collaborate with other departments to meet client needs?

As a Direct Account Manager, you’ll frequently work cross-functionally with teams such as sales, marketing, customer support, and product development. This collaboration ensures that client requirements are communicated clearly and addressed efficiently, from onboarding through ongoing account management. Regular meetings and open communication with these teams help resolve client issues, develop tailored solutions, and identify upsell or cross-sell opportunities. Building strong internal relationships is essential for delivering a seamless client experience and achieving account growth targets.

How much does a direct account manager get paid?

The average salary for a direct account manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many account managers also receive bonuses and commissions based on performance, which can significantly increase total compensation.

What skills and qualifications are needed to thrive as a direct account manager?

To thrive as a Direct Account Manager, you need expertise in sales strategy, client relationship management, and a solid understanding of your industry’s products or services, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems like Salesforce, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding negotiation, communication, and problem-solving skills help you build trust and foster long-term partnerships with clients. These skills are crucial for driving revenue growth, ensuring client satisfaction, and maintaining a competitive edge in a dynamic sales environment.

Can I be a direct account manager with no experience?

While some companies may consider entry-level candidates for a direct account manager position, most roles require prior experience in sales, customer service, or account management. Strong communication skills, familiarity with CRM tools, and relevant certifications can improve your chances, but gaining related experience is often necessary to qualify for the role.

What does a direct account manager do?

A Direct Account Manager is responsible for building and maintaining relationships with key clients, overseeing their accounts, and ensuring their needs are met. They act as the primary point of contact between the client and the company, handling inquiries, resolving issues, and identifying opportunities to upsell products or services. Their goal is to maximize client satisfaction and retention while driving revenue growth for the organization.

What is the difference between Direct Account Manager vs Customer Success Manager?

AspectDirect Account ManagerCustomer Success Manager
Primary FocusManaging client accounts, sales, and revenue growthEnsuring customer satisfaction and product adoption
Work EnvironmentSales-driven, client-facing, often in B2B settingsSupport-oriented, collaborative, often in SaaS or tech industries
Required CredentialsSales experience, communication skills, sometimes sales certificationsCustomer service skills, product knowledge, often certifications in customer success

While both roles involve client interaction, the Direct Account Manager primarily focuses on sales and revenue growth, whereas the Customer Success Manager emphasizes customer retention and satisfaction. Understanding these differences helps organizations assign the right responsibilities and professionals for client success.

What cities in Virginia are hiring for Direct Account Manager jobs? Cities in Virginia with the most Direct Account Manager job openings:

Institutional Account Manager

Avery Healthcare Group Ltd.

Richmond, VA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Institutional Account Manager

This is an Institutional Account Manager position in a startup Pharma organization being built to launch a cardiovascular product in the critical care space. Reporting to the Syneos Health Area Business Director, the Account Manager will be responsible for engaging key stakeholders within complex hospital accounts, institutional systems and integrated delivery networks (IDNs).

Responsibilities:
  • Maximize relationships with key academic institutions, IDNs and GPOs and leverage these relationships to generate increased demand and access for the product by targeting appropriate prescribers and decision influencers within the hospital.
  • Partner with health systems to influence heads of departments, service line leaders, RNs, floor directors, and hospital pharmacy to secure formulary access and pull through of product utilization in the Hospital.
  • Increase adoption and pull through of institutional/GPO contracts.
  • Partner with administrators within health systems to remove barriers to appropriate use of product.
  • Achieve and/or exceed targeted sales goals in an assigned territory by developing, implementing and executing an integrated territory business plan encompassing key accounts with the goal of maximizing sales.
  • Establish and maintain professional relationships with targeted physicians to maximize new business opportunities.
  • Achieve success in a complex, matrixed selling environment in which the need for collaboration and cross-functional discipline is critical. Cross-functional partners may consist of Market Access, Medical, Marketing and Operations colleagues.
  • Use data tools and insights, and other informational sources to determine strategies and tactics for business decision-making.
  • Demonstrate account-based selling skills (including group presentations, etc.). Build relationships in institutions aligned with customer segmentation.
  • Plan and organize activities to ensure regular and consistent coverage of the territory according to a plan of action.
  • Develop a complete understanding of the health care delivery system within each assigned customer, including the physician hierarchy, key pharmacy personnel, clinical nursing staff, etc.
  • Collaboratively build account plans with field colleagues and leadership, that will increase demand and patient care.
  • Develop deep product and competitor knowledge and understanding of local and regional market trends.
  • Manage territory budget to support sales and marketing activities.
  • Complete all administrative tasks in a timely manner.
  • Execute the company brand strategy and tactics within their assigned geographic area.
  • Participation in required training and development programs.
  • Maintain adherence and compliance with all corporate, industry policies and procedures.
Requirements:
  • BA/BS degree required.
  • 5+ years pharmaceutical/biotech sales experience.
  • 2+ years cardiovascular sales experience in the Hospital setting is required.
  • Hospital/Institutional experience highly preferred.
  • Knowledge of formulary approval process and driving formulary approvals is preferred.
  • Must live within territory or within territory boundaries.
  • Proven track record of success in a high science competitive selling environment.
  • Ability to identify key decision makers, develop positive relationships and strong customer dedication.
  • Self-starter, highly motivated to succeed.
  • Strong communication, business analytics and account management skills.
  • Ability to work independently or in a team environment.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you're empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.