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Digital Support Representative Jobs (NOW HIRING)

DaSi AG

Sales Support Representative

Doral, FL · On-site

$18.25 - $24.75/hr

DASI is embracing the potential of online sales and their digital marketplace, which has been ... At DASI, the role of the Sales Support Representative is to perform the operational and ...

WAZER

Technical Support Representative

Yonkers, NY · On-site

We are looking for a Technical Support Representative who is curious, mechanically inclined, and ... Comfortable with at least one digital manufacturing tool: laser cutter, plasma cutter, 3d printer ...

DASI LLC

Sales Support Representative

Doral, FL · On-site

$18.25 - $24.75/hr

DASI is embracing the potential of online sales and their digital marketplace, which has been ... At DASI, the role of the Sales Support Representative is to perform the operational and ...

Sbdinc

Onsite Support Representative

Palmdale, CA

$19.25 - $26/hr

Onsite Support Representative Palmdale, CA Come make the world and accelerate your success. It ... Learn: Have access to a wealth of learning resources, including our digital learning portal.

Alarm.com

Technical Support Representative

Spokane, WA

$19 - $22.50/hr

Supported products include Digital Video Recorders, Security Cameras, Network Switches and Routers along with the software associated with them. In the role of Technical Support Representative, you ...

OpenEye

Technical Support Representative

Liberty Lake, WA · On-site

$19 - $22.50/hr

Supported products include Digital Video Recorders, Security Cameras, Network Switches and Routers along with the software associated with them. In the role of Technical Support Representative, you ...

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How much do digital support representative jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for digital support representative in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Digital Support Representative typically earns less than $4,000 weekly, but high-paying roles in sales, real estate, or freelance consulting can reach or exceed that amount without requiring a degree. These roles often depend on experience, performance, and skills such as communication or technical proficiency, and may involve commission or performance-based pay structures.

What is a digital support representative?

A digital support representative is a customer service professional who assists users with technical issues related to digital products, services, or platforms. They often communicate via chat, email, or phone, and use tools like ticketing systems to track and resolve customer inquiries efficiently.

What are the key skills and qualifications needed to thrive as a Digital Support Representative, and why are they important?

To thrive as a Digital Support Representative, you need a solid understanding of customer service principles, proficiency in digital communication, and familiarity with troubleshooting common technical issues, often supported by a high school diploma or equivalent. Experience with CRM systems, help desk software, and live chat platforms such as Zendesk or Salesforce is typically required. Strong problem-solving abilities, patience, and effective written and verbal communication set top performers apart. These skills ensure efficient resolution of customer inquiries, enhance user satisfaction, and contribute to a positive brand reputation.

What are some common challenges faced by Digital Support Representatives and how can they be managed?

Digital Support Representatives often encounter challenges such as handling high volumes of customer inquiries, troubleshooting diverse technical issues, and maintaining a positive customer experience through digital channels. To manage these, it's important to develop strong multitasking abilities, stay updated on product knowledge, and communicate clearly and empathetically. Many teams also use ticketing systems and collaborative platforms to streamline workflows and support each other when complex issues arise.

What are Digital Support Representatives?

Digital Support Representatives are professionals who assist customers with issues or inquiries related to digital products and services, such as websites, apps, or online accounts. They provide support through digital channels like chat, email, or social media, helping to troubleshoot problems, answer questions, and guide users. Their goal is to ensure a positive customer experience and resolve technical or account-related issues efficiently.

What is a digital representative job description?

A digital support representative is responsible for assisting customers with technical issues related to digital products or services through phone, email, or chat. They troubleshoot problems, provide guidance on digital tools, and ensure customer satisfaction, often using customer relationship management (CRM) software. Strong communication skills and basic technical knowledge are essential for this role.

How can I make 2000 a week working from home?

A Digital Support Representative can potentially earn $2000 a week by working full-time, providing high-quality customer support, and gaining experience in technical troubleshooting and communication skills. Increasing earnings may involve taking on multiple clients, specializing in high-demand areas, or working for companies that offer higher pay rates for remote support roles.
What job categories do people searching Digital Support Representative jobs look for? The top searched job categories for Digital Support Representative jobs are:
Digital Support Representative jobs near you

Sales Support Representative

DaSi AG

Doral, FL • On-site

$18.25 - $24.75/hr

Other

Re-posted 8 days ago

Job description

Reports to:
Sales Support Supervisor
Location:
Miami, USA
Function:
Sales
Direct Reports:
No
For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers' parts and inventory needs in more than 140 countries.
DASI is embracing the potential of online sales and their digital marketplace, which has been growing exponentially and has tremendous potential with the right technology team in place to support and take it to the next level.
Purpose:
At DASI, the role of the Sales Support Representative is to perform the operational and administrative functions of the order processing department as well as support our web purchasing customers.
Key accountabilities:
  • Enter purchase orders.
  • Assig product number and set up all new products within product database.
  • Assist customers with inquires on past orders.
  • Process exchange orders.
  • Review and update customer accounts.
  • Listen to customers' questions and concerns and provide answers or responses.
  • Provide solutions to customer's problems through phone, email, or in person.
  • Print shipping labels and generate billing invoices, as needed.
  • Handle special requests from marketing and/or special-order entry functions, such as internet orders.
  • Assist web buying customers through outbound calling and registering.
  • Work proactively at all times to maintain customer relationships.
  • Perform Customer Care Surveys.
  • Perform all other duties as assigned.

Key skills and competences:
  • Ability to work well under pressure, to adhere to deadlines, and the ability to be flexible.
  • Ability to work well in a team and cross functional collaborative environment.
  • Solid computer, organizational, and problem-solving skills.
  • Develops collaborative working relationships.

Experience and qualifications:
  • High School Diploma or equivalent is required.
  • Has Aviation Purchase Order processing experience.

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