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Digital Risk Jobs in Austin, TX (NOW HIRING)

Deloitte

Digital Assets Technical Architect

Austin, TX · On-site

$65.75 - $79.25/hr

Work you'll do As a Digital Assets Technical Architect on the Banking and Capital Markets team, you ... Collaborating with client stakeholders across technology, product, operations, risk, compliance ...

Deloitte

Digital Assets Technical Architect

Austin, TX · On-site

$65.75 - $79.25/hr

... risk, compliance, and business teams to align architecture decisions with enterprise objectives and ... and digital assets by shaping solution options, evaluating platforms and vendors, and driving ...

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All JobsDigital Risk JobsDigital Risk Jobs in Austin, TX

Digital Risk information

See Austin, TX salary details

$16

$46

$87

How much do digital risk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for digital risk in Austin, TX is $46.83, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $60.77 per hour, depending on experience, location, and employer.

What is digital risk and what does a digital risk professional do?

Digital risk refers to the potential threats and vulnerabilities that organizations face as they adopt digital technologies, such as cyber attacks, data breaches, privacy issues, and technology failures. A digital risk professional identifies, assesses, and manages these risks to protect an organization's digital assets and ensure compliance with regulations. Their responsibilities may include implementing cybersecurity measures, monitoring for emerging threats, conducting risk assessments, and developing response strategies. They work closely with IT, compliance, and business teams to create a secure digital environment. The goal is to balance innovation and technology adoption with effective risk management.

What is the difference between Digital Risk vs Cybersecurity Analyst?

AspectDigital RiskCybersecurity Analyst
Required CredentialsCertifications like CISSP, CISA, CISM, and relevant degreesCertifications like CompTIA Security+, CISSP, CEH, and related degrees
Work EnvironmentFocuses on risk management, compliance, and strategic planning across digital assetsFocuses on protecting IT infrastructure, monitoring threats, and incident response
Employer & Industry UsageUsed by financial institutions, tech firms, and corporations managing digital risksCommon in IT departments, security firms, and organizations with cybersecurity teams

Digital Risk professionals primarily focus on identifying and managing risks related to digital assets and compliance, while Cybersecurity Analysts concentrate on protecting systems from cyber threats. Both roles require similar certifications and often work within the same industry environments, but their core responsibilities differ in scope and focus.

What are the main challenges faced by professionals working in Digital Risk roles, and how can they effectively address them?

Professionals in Digital Risk often face challenges such as rapidly evolving cyber threats, regulatory compliance demands, and ensuring robust risk management across digital assets. Staying updated with the latest threat intelligence and regulatory changes is essential. Collaboration with IT, legal, and business teams is crucial to develop comprehensive risk mitigation strategies. Adopting a proactive approach, continuous learning, and leveraging advanced risk assessment tools can help digital risk professionals effectively manage these challenges.

What are the key skills and qualifications needed to thrive as a Digital Risk professional, and why are they important?

To thrive as a Digital Risk professional, you need a solid understanding of risk management frameworks, information security, and regulatory compliance, often supported by a degree in IT, cybersecurity, or a related field. Familiarity with risk assessment tools, cybersecurity platforms, and certifications like CISSP, CISM, or CRISC is typically expected. Strong analytical thinking, attention to detail, and effective communication skills help you identify threats and convey risks to stakeholders. These skills are crucial for proactively protecting organizations from digital threats and ensuring business continuity in a rapidly evolving technological environment.
What are popular job titles related to Digital Risk jobs in Austin, TX? For Digital Risk jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Digital Risk jobs in Austin, TX look for? The top searched job categories for Digital Risk jobs in Austin, TX are:
What cities near Austin, TX are hiring for Digital Risk jobs? Cities near Austin, TX with the most Digital Risk job openings:
Digital Risk jobs near you
Infographic showing various Digital Risk job openings in Austin, TX as of May 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $97,408 per year, or $46.8 per hour.

Digital Customer Success Specialist

Ungerboeck Systems International

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 6 hours ago

Job description

Description:

Momentus is looking for a Digital Customer Success Specialist to join our Digital CS team. In this role, you'll sit under the Digital Customer Success Manager and be a key driver of scalable, tech-touch programs that help our customers get maximum value from the Momentus platform. You'll own the day-to-day execution of digital programs across email campaigns, in-app engagement, community, and customer education — all designed to drive adoption, reduce risk, and build a thriving customer base.


This is an execution-heavy role that also requires strategic thinking. You'll be comfortable analyzing performance data, iterating on programs, and collaborating cross-functionally with CS, Product, and Marketing.


Responsibilities:

Lifecycle, Risk & Adoption Email Campaigns

  • Build and manage automated email campaigns that guide customers through onboarding, activation, and ongoing adoption milestones
  • Identify at-risk accounts using health score signals and deploy targeted risk intervention sequences
  • Collaborate with CSMs to align digital touchpoints with human-led plays across the customer journey
  • Monitor campaign performance (open rates, click-through, conversion) and continuously optimize messaging and timing

In-App Engagement & Guides

  • Design and launch in-app guides, product tours, tooltips, and banners that drive feature discovery and usage
  • Partner with Product to align in-app messaging with release cycles, beta programs, and adoption goals
  • Use in-app analytics to identify friction points and build contextual help experiences that reduce support burden
  • A/B test guide content and placement to improve completion and engagement rates

Customer Community

  • Own day-to-day strategy and management of Momentus' online customer community platform
  • Create and curate content that drives participation — including product tips, use cases, announcements, and discussions
  • Build and execute programs that grow community membership, increase engagement, and surface customer advocates
  • Monitor community health metrics and report on growth, activity, and sentiment

Customer Webinars

  • Manage end-to-end logistics and promotion for monthly customer webinars, including scheduling, platform setup, speaker coordination, and post-event follow-up
  • Partner with CSMs, Product, and Marketing to develop relevant webinar topics aligned to customer needs and the product roadmap
  • Track registration, attendance, and engagement metrics; iterate on format and promotion to grow audience over time
  • Repurpose webinar content into community posts, email follow-ups, and on-demand resources

Customer Education

  • Create new customer learning content including quick-start tutorials, how-to videos, and structured learning courses that help users build confidence and competency in the Momentus platform
  • Leverage a variety of tools and formats — including video, interactive modules, written guides, and knowledge base articles — to meet customers where they learn best
  • Coordinate with internal SMEs across Product, Implementation, and CS to identify gaps in the learning library and prioritize new content development
  • Help design and launch a Momentus Certification Program, enabling users to demonstrate platform proficiency and driving deeper product engagement
Requirements:
  • 2–3 years of experience in Customer Success, Marketing Operations, or a digital/tech-touch CS function
  • Hands-on experience with email automation platforms (e.g., Gainsight, Totango, HubSpot, Marketo, or similar)
  • Familiarity with in-app engagement tools such as Pendo, Appcues, or Intercom
  • Experience managing or contributing to an online customer community platform (e.g., Higher Logic, Vanilla, Khoros, or similar)
  • Strong project management skills — you can juggle multiple programs, deadlines, and stakeholders
  • Data-driven mindset: comfortable pulling reports, interpreting campaign metrics, and using insights to drive results
  • Clear, concise written communication — you write emails and content that receive engagement
  • Collaborative and proactive; you surface problems early and bring solutions

Working at Momentus:


Surround yourself with highly motivated co-workers who encourage you to be your best each day. Momentus offers career opportunities in a collaborative, high-growth environment where you can make a direct impact on our product and customers. We offer competitive compensation plus high-quality benefits including:

  • Insurance: Comprehensive medical, dental, & vision insurance.
  • Exceptional 401k Match: Momentus will match 80% of your first 10%
  • Unlimited Time Off: Rest and recharge on your terms.
  • Remote Work: We value our global team and proudly offer the freedom to work remotely.
  • Enjoy two complimentary tickets each year to attend an event at one of our valued customer venues
  • Professional Development: We encourage continuous learning through our partnership with LinkedIn Learning