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Digital Risk Jobs in Austin, TX (NOW HIRING)

YourHire

Venture Investment Analyst

Austin, TX

The team focuses on investments in AI-enabled infrastructure, data platforms, workflow automation, digital risk models, and next-generation systems that modernize care delivery, underwriting, claims ...

Finastra

Enterprise Risk Manager

Austin, TX · On-site

Monitor emerging risks related to AI, cybersecurity threats, regulatory change, digital innovation ... Promote a risk-aware culture by building strong stakeholder relationships and enabling informed ...

YourHire

Venture Investment Analyst

Austin, TX · On-site

The team focuses on investments in AI-enabled infrastructure, data platforms, workflow automation, digital risk models, and next-generation systems that modernize care delivery, underwriting, claims ...

Accenture

Digital Assets Manager

Austin, TX

Support digital assets transformation programs - including strategy development, operating model ... Designed or assessed operating model (roles, responsibilities), governance, or risk & control ...

Accenture

Digital Assets Manager

Austin, TX

Support digital assets transformation programs - including strategy development, operating model ... Designed or assessed operating model (roles, responsibilities), governance, or risk & control ...

Accenture

Digital Assets Manager

Austin, TX

Support digital assets transformation programs - including strategy development, operating model ... Designed or assessed operating model (roles, responsibilities), governance, or risk & control ...

Amazon

Risk Manager II - AMZ10108334

Austin, TX · On-site

$78K - $129K/yr

Risk Manager II Job Location: Austin, Texas Job Number: AMZ10108334 Position Responsibilities ... Products supported include digital payment and e-KYC services assessed under PCI DSS, RBI, UIDAI ...

Visa

Director, VCA NA Risk Practice

Austin, TX · On-site

Visa Consulting & Analytics (VCA), the consulting arm of Visa, is a global team of industry experts in strategy, marketing, operations, risk, money movement and digital consulting, with decades of ...

Four Hands

Senior Project Manager, Digital

Austin, TX · On-site

Our Digital Experience team is seeking an experienced Senior Digital Project Manager to drive the ... Experience facilitating Agile ceremonies, project planning, risk management, and cross-functional ...

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All JobsDigital Risk JobsDigital Risk Jobs in Austin, TX

Digital Risk information

See Austin, TX salary details

$16

$46

$87

How much do digital risk jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for digital risk in Austin, TX is $46.83, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $60.77 per hour, depending on experience, location, and employer.

What is digital risk and what does a digital risk professional do?

Digital risk refers to the potential threats and vulnerabilities that organizations face as they adopt digital technologies, such as cyber attacks, data breaches, privacy issues, and technology failures. A digital risk professional identifies, assesses, and manages these risks to protect an organization's digital assets and ensure compliance with regulations. Their responsibilities may include implementing cybersecurity measures, monitoring for emerging threats, conducting risk assessments, and developing response strategies. They work closely with IT, compliance, and business teams to create a secure digital environment. The goal is to balance innovation and technology adoption with effective risk management.

What is the difference between Digital Risk vs Cybersecurity Analyst?

AspectDigital RiskCybersecurity Analyst
Required CredentialsCertifications like CISSP, CISA, CISM, and relevant degreesCertifications like CompTIA Security+, CISSP, CEH, and related degrees
Work EnvironmentFocuses on risk management, compliance, and strategic planning across digital assetsFocuses on protecting IT infrastructure, monitoring threats, and incident response
Employer & Industry UsageUsed by financial institutions, tech firms, and corporations managing digital risksCommon in IT departments, security firms, and organizations with cybersecurity teams

Digital Risk professionals primarily focus on identifying and managing risks related to digital assets and compliance, while Cybersecurity Analysts concentrate on protecting systems from cyber threats. Both roles require similar certifications and often work within the same industry environments, but their core responsibilities differ in scope and focus.

What are the main challenges faced by professionals working in Digital Risk roles, and how can they effectively address them?

Professionals in Digital Risk often face challenges such as rapidly evolving cyber threats, regulatory compliance demands, and ensuring robust risk management across digital assets. Staying updated with the latest threat intelligence and regulatory changes is essential. Collaboration with IT, legal, and business teams is crucial to develop comprehensive risk mitigation strategies. Adopting a proactive approach, continuous learning, and leveraging advanced risk assessment tools can help digital risk professionals effectively manage these challenges.

What are the key skills and qualifications needed to thrive as a Digital Risk professional, and why are they important?

To thrive as a Digital Risk professional, you need a solid understanding of risk management frameworks, information security, and regulatory compliance, often supported by a degree in IT, cybersecurity, or a related field. Familiarity with risk assessment tools, cybersecurity platforms, and certifications like CISSP, CISM, or CRISC is typically expected. Strong analytical thinking, attention to detail, and effective communication skills help you identify threats and convey risks to stakeholders. These skills are crucial for proactively protecting organizations from digital threats and ensuring business continuity in a rapidly evolving technological environment.
What are popular job titles related to Digital Risk jobs in Austin, TX? For Digital Risk jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Digital Risk jobs in Austin, TX look for? The top searched job categories for Digital Risk jobs in Austin, TX are:
What cities near Austin, TX are hiring for Digital Risk jobs? Cities near Austin, TX with the most Digital Risk job openings:
Digital Risk jobs near you
Infographic showing various Digital Risk job openings in Austin, TX as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $97,408 per year, or $46.8 per hour.

Senior Digital Customer Success Manager

SailPoint Technologies Holdings, Inc.

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

The Digital Customer Success Manager, also known as a Scale Risk Advisor - plays a pivotal role in SailPoint's modern, AI-assisted customer success model. This role blends digital precision with human insight, helping customers get the most out of their SailPoint investment.
Digital CSMs operate in a pooled, one-to-many environment, using Gainsight CTAs, automation, and AI insights to identify at-risk customers, drive adoption, and restore account health through short, high-impact "burst" engagements.
You'll be part advisor, part detective, and part air-traffic controller - prioritizing signals, cutting through noise, and making every interaction count. This is not a quota-carrying role; success is measured by renewal outcomes, risk reduction, opportunities created, and customer satisfaction.
What You'll Do
  • Engage at Scale:
    Monitor inbound customer inquiries via shared inboxes and Gainsight workflows; respond with clarity, empathy, and accuracy.
  • Rescue & Restore:
    Take temporary ownership of at-risk accounts identified through AI signals, health metrics, or internal referrals - working to stabilize and re-engage them.
  • Prescribe Solutions:
    Recommend next-step plays, resources, or services based on the customer's maturity and pain points.
  • Leverage AI & Data:
    Use Gainsight dashboards, adoption metrics, and digital risk indicators to identify trends and trigger proactive outreach.
  • Collaborate Internally:
    Partner with Sales, Renewals, Support, and Services to align on customer health, renewal intent, and next actions.
  • Maintain Clarity:
    Log clear updates in Gainsight to reflect engagement activity, renewal confidence, and customer sentiment.
  • Contribute to Scale Programs:
    Participate in outreach campaigns, webinar promotions, and messaging efforts that reach hundreds of customers simultaneously.

Estimated travel: 10% for internal team meetings, conferences, or customer events.
About You
  • You're energized by helping customers and have been in a CSM role for 5-7 years
  • You write concise, empathetic, and technically accurate messages that simplify complex topics.
  • You thrive in a data-driven environment, using tools like Gainsight, AI assistants, and dashboards to guide your day.
  • You can quickly absorb new product knowledge and confidently translate it into actionable guidance.
  • You're a natural problem solver who can mediate tension and guide customers toward outcomes.
  • You're collaborative, dependable, and fun - you get things done while keeping the team energy positive.
  • Bonus points if you've worked with SaaS security, identity governance, or complex enterprise software environments.

Why Join the Digital CS Team
  • Be part of SailPoint's most innovative CS function, blending automation, AI insights, and human-led strategy.
  • Work with a tight-knit global team that values responsiveness, creativity, and humor as much as technical precision.
  • Play a visible role in helping SailPoint customers succeed - at scale - across every stage of their identity security journey.
  • Help shape the future of digital customer success in enterprise software.

What Your First Year Looks Like
Within 1 Month:
  • You'll ramp up through a mix of self-led learning and guided sessions with your mentor and Enablement Manager.
  • You'll dive into our tools of the trade - Gainsight, Salesforce, Compass, and others - while shadowing Digital CSMs in action.
  • By week 4-6, you'll start engaging with a small set of customers alongside your mentor.

Within 3-4 Months:
  • You'll begin handling customer and internal inquiries through our shared inbox - a key channel for proactive digital support.
  • You'll take on burst engagement CTAs, jumping into at-risk or complex customer situations to research, recommend, and resolve with speed and empathy.

Within 6 Months:
  • You'll be fully managing your own queue of burst engagements and contributing measurable impact to customer health and retention.
  • You'll collaborate cross-functionally - with Support, Renewals, and Services - to drive scalable, repeatable outcomes for customers.

Within 1 Year:
  • You'll have built strong internal partnerships across Customer Success, Product, and Services .
  • You'll confidently lead digital-first engagements, navigate high-risk situations, and bring clarity and calm where others see chaos.
  • You'll be recognized as a go-to problem solver - combining data, curiosity, and creativity to help customers achieve value faster.

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
$76,400 - $128,856.00
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

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