The Digital Product Manager, Consumer Channels is responsible for the strategy, roadmap, and ... Balance near-term optimization, foundational platform work, and longer-term innovation across the ...
The Digital Product Manager, Consumer Channels is responsible for the strategy, roadmap, and ... Balance near-term optimization, foundational platform work, and longer-term innovation across the ...
The Digital Product Manager, Consumer Channels is responsible for the strategy, roadmap, and ... Balance near-term optimization, foundational platform work, and longer-term innovation across the ...
The Digital Product Manager, Consumer Channels is responsible for the strategy, roadmap, and ... Balance near-term optimization, foundational platform work, and longer-term innovation across the ...
Digital Marketing Specialist
Akron, OH · On-site
The Digital Marketing role will plan and execute multi-channel digital marketing campaigns to build ... to manage company website content updates, landing pages, and on-page SEO and AI search ...
Digital Marketing Specialist
Akron, OH · On-site
The Digital Marketing role will plan and execute multi-channel digital marketing campaigns to build ... to manage company website content updates, landing pages, and on-page SEO and AI search ...
Performance Measurement & Optimization: Use digital performance data, customer insights, media ... Manage and influence external agencies, platform partners, and internal cross-functional teams to ...
Performance Measurement & Optimization: Use digital performance data, customer insights, media ... Manage and influence external agencies, platform partners, and internal cross-functional teams to ...
The Digital Marketing Specialist owns the strategy, execution, and optimization of the company ... optimization, and marketing automation with hands-on management of multiple CMS platforms ...
New
Quick apply
The Digital Marketing Specialist owns the strategy, execution, and optimization of the company ... optimization, and marketing automation with hands-on management of multiple CMS platforms ...
New
Manage paid media across Google, YouTube, Meta, and LinkedIn. * Own website content, SEO, AEO, GEO, analytics, and UX improvements. * Manage PIM and DAM systems and digital product content ...
New
Manage paid media across Google, YouTube, Meta, and LinkedIn. * Own website content, SEO, AEO, GEO, analytics, and UX improvements. * Manage PIM and DAM systems and digital product content ...
New
The Digital Advertising Specialist will work closely with the Sr. Digital Marketing Manager, this ... Campaign Management & Optimization * Plan, launch, and optimize paid campaigns across Google ...
Quick apply
The Digital Advertising Specialist will work closely with the Sr. Digital Marketing Manager, this ... Campaign Management & Optimization * Plan, launch, and optimize paid campaigns across Google ...
As the Senior Digital Marketing Specialist, you will lead the execution, optimization, and ... Tag Manager, and Google Search Console. * Strong understanding of SEO best practices, keyword ...
As the Senior Digital Marketing Specialist, you will lead the execution, optimization, and ... Tag Manager, and Google Search Console. * Strong understanding of SEO best practices, keyword ...
Digital Marketing Specialist
Oberlin, OH · On-site
$55K - $65K/yr
Digital Marketing Specialist Location: Oberlin, Ohio Full-Time Salary Range: $55,000 - $65,000 per ... Manage and optimize AdeptAg's YouTube channel, including uploads, thumbnails, SEO metadata, and ...
Digital Marketing Specialist
Oberlin, OH · On-site
$55K - $65K/yr
Digital Marketing Specialist Location: Oberlin, Ohio Full-Time Salary Range: $55,000 - $65,000 per ... Manage and optimize AdeptAg's YouTube channel, including uploads, thumbnails, SEO metadata, and ...
Digital Marketing Specialist
Oberlin, OH · On-site
... Manage and optimize AdeptAgs YouTube channel, including uploads, thumbnails, SEO metadata, and ... digital marketing, content marketing, or similar role B2B experience preferred (manufacturing ...
Quick apply
Digital Marketing Specialist
Oberlin, OH · On-site
... Manage and optimize AdeptAgs YouTube channel, including uploads, thumbnails, SEO metadata, and ... digital marketing, content marketing, or similar role B2B experience preferred (manufacturing ...
As the Senior Digital Marketing Specialist, you will lead the execution, optimization, and ... Tag Manager, and Google Search Console. * Strong understanding of SEO best practices, keyword ...
As the Senior Digital Marketing Specialist, you will lead the execution, optimization, and ... Tag Manager, and Google Search Console. * Strong understanding of SEO best practices, keyword ...
Digital Content Coordinator
Columbus, OH · On-site
Knowledge of SEO best practices and metadata management. * Working knowledge of WCAG accessibility ... Knowledge of digital content governance and compliance. * Ability to troubleshoot formatting and ...
Digital Content Coordinator
Columbus, OH · On-site
Knowledge of SEO best practices and metadata management. * Working knowledge of WCAG accessibility ... Knowledge of digital content governance and compliance. * Ability to troubleshoot formatting and ...
The Digital Advertising Specialist will work closely with the Sr. Digital Marketing Manager, this ... Campaign Management & Optimization * Plan, launch, and optimize paid campaigns across Google ...
The Digital Advertising Specialist will work closely with the Sr. Digital Marketing Manager, this ... Campaign Management & Optimization * Plan, launch, and optimize paid campaigns across Google ...
The Digital Advertising Specialist will work closely with the Sr. Digital Marketing Manager, this ... Campaign Management & Optimization * Plan, launch, and optimize paid campaigns across Google ...
The Digital Advertising Specialist will work closely with the Sr. Digital Marketing Manager, this ... Campaign Management & Optimization * Plan, launch, and optimize paid campaigns across Google ...
Digital Marketing Specialist
$55K - $65K/yr
... Manage and optimize AdeptAg's YouTube channel, including uploads, thumbnails, SEO metadata, and performance reporting Coordinate with the Marketing Assistant on distribution across LinkedIn ...
Digital Marketing Specialist
$55K - $65K/yr
... Manage and optimize AdeptAg's YouTube channel, including uploads, thumbnails, SEO metadata, and performance reporting Coordinate with the Marketing Assistant on distribution across LinkedIn ...
Digital Marketing Specialist
Oberlin, OH · On-site
$55K - $65K/yr
Digital Marketing Specialist Location: Oberlin, Ohio Full-Time Salary Range: $55,000 - $65,000 per ... Manage and optimize AdeptAg's YouTube channel, including uploads, thumbnails, SEO metadata, and ...
Quick apply
Digital Marketing Specialist
Oberlin, OH · On-site
$55K - $65K/yr
Digital Marketing Specialist Location: Oberlin, Ohio Full-Time Salary Range: $55,000 - $65,000 per ... Manage and optimize AdeptAg's YouTube channel, including uploads, thumbnails, SEO metadata, and ...
Digital Experience Strategist
Cleveland, OH · On-site
$79K - $91K/yr
What You'll Bring Expertise * SEO * AI Search (AEO/GEO) * Marketing Automation * CRM & Lifecycle Marketing Working Knowledge * Website Strategy * UX * Digital Analytics * Content Strategy
Digital Experience Strategist
Cleveland, OH · On-site
$79K - $91K/yr
What You'll Bring Expertise * SEO * AI Search (AEO/GEO) * Marketing Automation * CRM & Lifecycle Marketing Working Knowledge * Website Strategy * UX * Digital Analytics * Content Strategy
Digital Experience Strategist
Cleveland, OH · Hybrid
$79K - $91K/yr
What You'll Bring Expertise * SEO * AI Search (AEO/GEO) * Marketing Automation * CRM & Lifecycle Marketing Working Knowledge * Website Strategy * UX * Digital Analytics * Content Strategy
Digital Experience Strategist
Cleveland, OH · Hybrid
$79K - $91K/yr
What You'll Bring Expertise * SEO * AI Search (AEO/GEO) * Marketing Automation * CRM & Lifecycle Marketing Working Knowledge * Website Strategy * UX * Digital Analytics * Content Strategy
Digital Merchant, Amazon
Reynoldsburg, OH · On-site
$99K - $134K/yr
... management across external channels. This role ensures products are accurate, discoverable, and easy to shop by partnering on site optimization across navigation, product categories, filters, and ...
Digital Merchant, Amazon
Reynoldsburg, OH · On-site
$99K - $134K/yr
... management across external channels. This role ensures products are accurate, discoverable, and easy to shop by partnering on site optimization across navigation, product categories, filters, and ...
Project Manager (Continuous Improvement, Healthcare)
Cincinnati, OH · On-site
$80K/yr
... digital optimization initiatives. * Develop dashboards/visual reports to communicate trends ... Manage other responsibilities as required by evolving business needs. Qualifications * Bachelor ...
Project Manager (Continuous Improvement, Healthcare)
Cincinnati, OH · On-site
$80K/yr
... digital optimization initiatives. * Develop dashboards/visual reports to communicate trends ... Manage other responsibilities as required by evolving business needs. Qualifications * Bachelor ...
Digital Optimization Manager information
See Ohio salary details
$13.8K - $26.7K
0% of jobs
$26.7K - $39.6K
2% of jobs
$39.6K - $52.5K
9% of jobs
$52.5K - $65.5K
12% of jobs
$66.7K is the 25th percentile. Wages below this are outliers.
$65.5K - $78.4K
19% of jobs
The median wage is $84.1K / yr.
$78.4K - $91.3K
18% of jobs
$91.3K - $104.2K
11% of jobs
$107.5K is the 75th percentile. Wages above this are outliers.
$104.2K - $117.2K
18% of jobs
$117.2K - $130.1K
7% of jobs
$130.1K - $143K
2% of jobs
$143K - $155.9K
2% of jobs
$13.8K
$88.3K
$155.9K
How much do digital optimization manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a digital optimization manager?
What does a digital optimization manager do?
What is the difference between Digital Optimization Manager vs Digital Marketing Manager?
| Aspect | Digital Optimization Manager | Digital Marketing Manager |
|---|---|---|
| Primary Focus | Improving website and user experience to increase conversions | Developing and executing marketing campaigns to promote products/services |
| Skills & Certifications | Analytics, A/B testing, CRO tools, SEO | Content creation, campaign management, SEO, SEM |
| Work Environment | Collaborates with UX/UI, data analysts, developers | Works with creative teams, media buyers, content strategists |
While both roles aim to enhance online presence, the Digital Optimization Manager concentrates on website performance and user experience, whereas the Digital Marketing Manager focuses on marketing campaigns and brand promotion. Understanding these differences helps in selecting the right career path or job focus.
What are some common challenges faced by digital optimization managers when implementing new strategies?
Full-time
Re-posted 7 days ago
Safelite rating
6.6
Based on 244 frontline employees who took The Breakroom Quiz
207th of 363 rated vehicle maintenance
Job description
A Brief Overview
Digital is how most customers first reach Safelite. They arrive in a moment of need, often without knowing their coverage or what their vehicle requires, and they expect to get to a resolution quickly. We're hiring a Product Manager to drive the strategy and outcomes for our consumer digital experience.
The Digital Product Manager, Consumer Channels is responsible for the strategy, roadmap, and performance of SL.com and the consumer-facing digital journey. This covers the experience for direct-pay and insurance customers, from identifying their need through quote, scheduling, coverage, and service. The end-user is an individual customer who may only interact with us once, in a moment they didn't plan for, and who expects the experience to be easy and fast
This role translates customer needs and business opportunities into product strategy, partnering with the consumer P&L owner and across Digital, Technology, Design, Marketing, Operations, Contact Center, and Analytics teams to deliver measurable outcomes. The Product Manager is expected to operate as a strategic product leader, deeply understanding customer behavior, business value, operational realities, and emerging AI-enabled capabilities to shape products that improve both customer experience and business performance.
What you will do
- Own digital product outcomes for the consumer channel
- Define and manage product strategy, roadmap, and priorities for the consumer digital experience.
- Translate customer needs, business opportunities, and friction points into clear product problems to solve.
- Establish success metrics across conversion, self-service completion, customer satisfaction, and support deflection. Track performance after launch.
- Make tradeoff decisions based on customer impact, business value, effort, risk, and learning potential.
- Balance near-term optimization, foundational platform work, and longer-term innovation across the roadmap.
Improve conversion and the end-to-end customer journey- Own the consumer funnel from first visit through completed booking, removing friction at each step of quote, scheduling, and coverage, and connecting that work to the revenue and margin the consumer P&L owner is accountable for.
- Differentiate the experience for direct-pay and insurance customers based on their context and what each needs to reach a resolution.
- Reduce drop-off, errors, and support-assisted completions in the consumer journey.
- Use behavioral data and customer signal to find the highest-value opportunities to improve conversion and experience.
Shape AI-enabled consumer experiences- Identify where AI creates measurable customer and business value.
- Partner with the AI and Agentic product leadership on emerging agentic capabilities and how they apply in the consumer experience.
- Define use cases where AI improves customer outcomes, self-service, decisioning, and personalization, grounded in real customer problems with measurable value.
- Help translate AI capabilities into clear customer and business outcomes, with attention to data quality, feedback loops, escalation paths, and trust.
Lead through cross-functional influence- Align stakeholders around the problem, opportunity, value, priority, and path forward.
- Partner closely with the consumer P&L owner and across Technology, Design, Analytics, Marketing, Operations, and Contact Center teams.
- Bring clarity to ambiguous problems and facilitate decision-making when tradeoffs are required.
- Operate in a product model with shared outcomes, visible tradeoffs, and continuous discovery and delivery.
Education Qualifications
- Bachelor's Degree or equivalent experience Required
- Salesforce Certification Preferred
- Product Owner Certification Preferred
Experience Qualifications
- 5+ years of product management, digital product, or related experience, with meaningful time on consumer-facing digital products at scale.
- Experience owning digital products from discovery through launch and optimization.
- Hands-on use of digital analytics platforms (Quantum Metric, Heap, Amplitude, FullStory, Mixpanel, or similar). You run your own analysis and form your own point of view from the data.
- Demonstrated fluency using AI across the product lifecycle: strategy development, discovery, customer signal, analysis, and prototyping. Fluent with tools like Claude, Claude Code, Claude Design, ChatGPT, Cursor, Lovable, and Granola.
- Experience with experimentation, A/B testing, funnel optimization, or digital performance improvement
- Experience improving conversion in high-intent or high-traffic consumer funnels.
Target Experience
- We're looking for a product leader who has shipped consumer digital experiences inside fast-moving, product-led organizations, and who is energized by helping a company evolve toward that model. The shape of the work matters more than the company name on the resume.
- High-intent consumer funnels. eCommerce, booking, quoting, or self-service journeys where conversion and experience are the product. You've shipped against real customer behavior and moved the numbers.
- Consumer products at scale. High-traffic experiences where small changes matter and where you've had to balance customer experience with business performance.
- Product environments where you've seen real practice work. Dedicated cross-functional teams, real discovery practices, instrumented experimentation, and outcome-based goals. You've operated inside that and you know what good looks like.
- Pace-setting product cultures. You've worked inside organizations that set the standard for how product gets built. Fast cycles, tight feedback loops, and a default to shipping and learning.
Preferred Qualifications- Experience shipping AI-enabled product capabilities. Agents, personalization, automation, or recommendations.
- Experience improving both customer-facing and internal associate-facing digital tools.
- Understanding of product analytics, VOC, journey mapping, service design, and customer research methods.
- Familiarity with APIs, data products, design systems, and modern experimentation practices.
Skills and Abilities
-
- Product Strategy. Defines where to play, what to prioritize, and how product work creates measurable value.
- Customer and Journey Thinking. Understands the full customer journey, from first need through resolution, and can identify friction, unmet needs, and moments that matter.
- Business Acumen. Connects product decisions to revenue, margin, conversion, satisfaction, and operational performance.
- AI and Data Fluency. Understands how data and AI can enable better experiences, smarter decisions, and more efficient workflows.
- Cross-Functional Leadership. Aligns teams, influences stakeholders, and drives accountability without relying on authority.
- Experimentation and Learning. Uses testing, analytics, and feedback loops to learn quickly and improve continuously.
- Execution Discipline. Moves from strategy to delivery while managing scope, tradeoffs, dependencies, and outcomes.
- Strong written and verbal communication. Ability to operate in ambiguity and bring structure to complex problems.
- Strong ability to translate business goals and customer needs into product strategy and roadmap.
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
#LI-KJ1
About Safelite
Sourced by ZipRecruiter
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Columbus, OH, US
Year founded
1947