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Performance Optimization Manager Jobs in Ohio (NOW HIRING)

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Carrier Performance Manager

Westlake, OH · On-site

The Carrier Performance Manager (CPM) is responsible for owning and optimizing relationships with assigned insurance carrier partners.This role drives carrier performance through a combination of ...

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What are the key skills and qualifications needed to thrive as a Performance Optimization Manager, and why are they important?

To thrive as a Performance Optimization Manager, you need strong analytical skills, a background in business or data analysis, and experience in process improvement methodologies such as Lean or Six Sigma. Familiarity with data visualization tools (e.g., Tableau, Power BI), performance management systems, and relevant certifications in project management or process optimization are typically required. Excellent communication, leadership, and problem-solving abilities help drive change and encourage collaboration across teams. These skills are crucial for identifying inefficiencies, implementing effective solutions, and ensuring sustained business growth.

How does a Performance Optimization Manager typically collaborate with other departments to drive improvements?

Performance Optimization Managers often work closely with cross-functional teams, including marketing, operations, product development, and IT. They gather data from various sources, analyze performance metrics, and facilitate workshops or meetings to identify bottlenecks and propose actionable solutions. Effective collaboration requires strong communication skills and the ability to translate complex analytical findings into clear recommendations that align with organizational goals. This collaborative approach ensures that optimization strategies are practical, well-supported, and have a measurable impact across the business.

What does a Performance Optimization Manager do?

A Performance Optimization Manager is responsible for analyzing business processes and systems to identify areas where efficiency, productivity, and overall performance can be improved. They develop and implement strategies, use data-driven insights, and collaborate with various departments to streamline operations. Their goal is to maximize the organization's effectiveness, reduce costs, and enhance results, often through process redesign, technology integration, and ongoing performance monitoring.

What is the difference between Performance Optimization Manager vs Data Analyst?

AspectPerformance Optimization ManagerData Analyst
Primary FocusImproving system, process, or product performanceAnalyzing data to identify trends and insights
Required SkillsPerformance metrics, process improvement, project managementData analysis, statistical tools, reporting
Work EnvironmentCross-functional teams, technical projectsData sets, reporting tools, business units
CertificationsPerformance management, project management (e.g., PMP)Data analysis, statistics (e.g., CAP, Google Data Analytics)

The Performance Optimization Manager focuses on enhancing system and process efficiency, often working with technical teams and managing improvement projects. In contrast, Data Analysts primarily interpret data to support decision-making. Both roles require analytical skills but differ in their core objectives and tools.

What are the most commonly searched types of Performance Optimization jobs in Ohio? The most popular types of Performance Optimization jobs in Ohio are:
What are popular job titles related to Performance Optimization Manager jobs in Ohio? For Performance Optimization Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Performance Optimization Manager jobs in Ohio look for? The top searched job categories for Performance Optimization Manager jobs in Ohio are:
What cities in Ohio are hiring for Performance Optimization Manager jobs? Cities in Ohio with the most Performance Optimization Manager job openings:
Performance Optimization Manager jobs near you

BUSINESS OPTIMIZATION MANAGER

Controls Center Inc

Cincinnati, OH • On-site

$100K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

GROUP POSITION PROFILE

Position: Business Optimization Manager

Classification: Exempt

Department: Technology

Reports To: Director of Technology

Job Summary:


The Business Optimization Manager oversees the daily performance, security, and improvement of the Epicor Eclipse (Solar/Eterm) ERP system. This role works with operations and IT to streamline workflows, enhance controls, support integrations, and keep the platform reliable and aligned with business needs. The Business Optimization Manager will join our mission to "Make the tech in the truck more efficient" and embrace our vision to "Enhance lives through solutions."

Core Values:

♥ Honesty – Truthful and transparent

♥ Excellence – Consistently deliver high quality

♥ Accountability – Owning one’s actions

♥ Respect – Valuing Others

♥ Teamwork – Collaborating effectively

Core Competencies:


  • Building Trust – Earning the confidence of others
  • Customer Focus – Prioritizes customer needs
  • Productivity – Achieves tasks efficiently
  • Adaptability – Adjusts to changes
  • Cooperation – Works well with others

Essential Functions:


  • Owns administration, stability, and performance of Epicor Eclipse (Solar/Eterm) in partnership with IT infrastructure.
  • Manage user access and security (provisioning, authorization keys, templates) using least privilege practices.
  • Support core Eclipse operational setup (Job scheduling/phantom processing, monitoring).
  • Plan and execute upgrades, patches, and configuration changes (testing, cutover, validation).
  • Lead incident response and root-cause analysis for ERP issues; drive preventative fixes.
  • Maintain backup/recovery and data integrity practices to support business continuity.



  • Optimize end-to-end workflows (order-to-cash, procure-to-pay, inventory, pricing, accounting) through configuration, standardization, and automation.
  • Design and support integrations (APIs, EDI, middleware, file-based) and coordinate with vendors/internal developers.
  • Build and maintain Eterm/TCL scripts and other automation to reduce errors and manual work.
  • Deliver operational reporting and improve data quality for downstream reporting/BI needs.
  • Create documentation and training; act as an escalation point for complex user and process issues.

Establish ERP operating procedures and support governance/audit needs as required.

Required Skills/Abilities:


  • Ability to Map, Challenge & Improve Processes
  • Data Analysis & Insight Generation
  • Strategic Communication & Change Messaging
  • Manages Time to Meet Operational Deadlines



  • Provide Clear Document Reporting, Stakeholder Coordination & Change Enablement
  • Confidentiality, Ethics, & Judgement
  • Continuous Improvement Mindset


Qualifications:


  • 5+ years of hands-on ERP administration, ERP engineering, or application support ownership.
  • Strong Epicor Eclipse (Solar/Eterm) experience in a distribution environment.
  • Working knowledge of Linux server/VM environments and operational monitoring/troubleshooting.
  • Experience managing ERP security/access (roles, authorizations, controls).
  • Experience with ERP integrations (APIs, EDI, middleware, or file-based).


Benefits:


  • Generous paid time off
  • 401(k) with company match
  • Medical, dental, vision, reimbursement program


  • HSA and non-deductible medical plans
  • Employer-paid disability and life insurance
  • Employee assistance program


Johnstone Supply provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves, compensation, and training.