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Digital Operations Manager Jobs in Michigan (NOW HIRING)

... digital operations. Additionally, the role involves partnering with our brand partners to capture ... Content Management: Facilitating the creation, editing, and conversion of digital assets to meet ...

... digital operations. Additionally, the role involves partnering with our brand partners to capture ... Content Management: Facilitating the creation, editing, and conversion of digital assets to meet ...

The Marketing Operations Manager is responsible for optimizing marketing processes, technology, and ... This role will oversee marketing operations and digital marketing, with strategic responsibility ...

Aggregate and connect data across web, app, CRM, SEO, paid media, social, and customer experience ... Collaborate with Digital Operations, Marketing, and Market teams to embed insights into planning ...

Campaign Operations Manager Location: Remote in one of GMG's markets Detroit, MI; Houston or San Antonio TX; Jacksonville or Orlando, FL; Roanoke, VA. Description The Ad Operations team supports our ...

Assume increasing responsibility for overall business performance Requirements Required: * 3+ years experience in ecommerce management, operations, merchandising, or digital marketing * Experience ...

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About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... What does a Senior Operations Manager really do? Think of yourself as someone who will manage day ...

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Digital Operations Manager information

What is the highest paying digital job?

The highest paying digital jobs often include roles such as Chief Digital Officer, Chief Technology Officer, or senior roles in digital strategy and cybersecurity, with salaries exceeding $150,000 annually. These positions typically require extensive experience, advanced technical skills, and leadership capabilities in digital transformation and innovation.

What are the typical daily responsibilities of a Digital Operations Manager?

A Digital Operations Manager typically oversees the day-to-day execution of digital projects, manages workflows and process improvements, and monitors key performance metrics to ensure goals are met. You’ll frequently collaborate with marketing, IT, and customer support teams to align digital initiatives and resolve operational issues. Daily tasks often include reviewing system performance reports, implementing process automation, troubleshooting technical challenges, and ensuring consistent user experiences across digital platforms. The role is fast-paced and requires adaptability, balancing strategic planning with hands-on problem-solving. Regular communication with cross-functional teams is key to driving initiatives forward and maintaining operational excellence.

What does a digital operations manager do?

A digital operations manager oversees the planning, implementation, and management of digital processes and systems within an organization. They coordinate teams, optimize workflows, and utilize tools like analytics platforms to improve digital performance and efficiency. Strong project management and technical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Digital Operations Manager position, and why are they important?

To thrive as a Digital Operations Manager, you need strong project management abilities, analytical thinking, and a background in digital platforms or e-commerce, often supported by a relevant degree and experience. Familiarity with tools like Google Analytics, CRM systems, workflow automation platforms, and certifications such as PMP or Agile are highly valuable. Excellent communication, leadership, and problem-solving skills help you guide teams and coordinate across departments effectively. These capabilities ensure seamless execution of digital strategies, optimize operational efficiency, and support business growth in dynamic digital environments.

What is the highest salary for an operations manager?

The highest salaries for a Digital Operations Manager can exceed $150,000 annually, especially in large corporations or tech industries, with senior roles and extensive experience commanding higher pay. Factors such as industry, location, and level of responsibility influence compensation, and certifications like PMP or Six Sigma can also impact salary potential.

What does a Digital Operations Manager do?

A Digital Operations Manager oversees the technology, processes, and strategies that drive a company's digital operations. They ensure smooth execution of digital initiatives, optimize workflows, and maintain system integrations. Their responsibilities often include managing website performance, data analytics, automation, and cross-functional collaboration. They work closely with marketing, IT, and product teams to enhance digital efficiency and customer experience. The role requires strong technical knowledge, problem-solving skills, and adaptability in a fast-changing digital landscape.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as Senior Digital Operations Manager, Media Director, or Content Strategy Lead often have salaries reaching or exceeding $150,000 annually, especially with experience, leadership responsibilities, and expertise in data analytics, project management, or digital marketing tools. These positions typically require strong strategic skills, industry knowledge, and sometimes advanced certifications or degrees.
What are the most commonly searched types of Digital Operations jobs in Michigan? The most popular types of Digital Operations jobs in Michigan are:
What are popular job titles related to Digital Operations Manager jobs in Michigan? For Digital Operations Manager jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Digital Operations Manager jobs? Cities in Michigan with the most Digital Operations Manager job openings:
Infographic showing various Digital Operations Manager job openings in Michigan as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.
Director, GBS Digital Operations & Orchestration

Director, GBS Digital Operations & Orchestration

Masco Corporation

Livonia, MI • On-site

$141K - $222K/yr

Full-time

Posted 16 days ago


Masco rating

7.7

Company rating: 7.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

The Opportunity
We are developing a new Global Business Services (GBS) operating model. In this model, GBS functions as an enterprise orchestration and delivery layer, rather than a conventional shared services organization. This role is a vital senior leadership position in bringing that model to life.
The Director, Digital Operations & Orchestration is responsible for designing, building, and continuously evolving the enterprise execution layer that enables next-generation Global Business Services (GBS). This position converts strategy into planned activities, guaranteeing new services, capabilities, and process upgrades are effectively carried out within GBS and delivered with consistency, speed, and quality. After initial rollouts, this position acts as the steady advocate for transformation, supporting continuous progress, integrating broader scope, and steering the organization toward enterprise targets.
What You Will Do
Program & Transformation Execution
  • Manage the full delivery of GBS transformation initiatives throughout the entire process

  • Convert strategy into organized plans, schedules, and outcomes

  • Drive execution rigor across complex, cross-functional programs

  • Ensure delivery against achievements, scope, and intended outcomes

Continuous Transformation Pipeline Management
  • Own and manage a rolling portfolio of transformation and improvement initiatives

  • Partner with GBS leadership to prioritize and sequence initiatives based on business value

  • Maintain a steady pipeline of new scope transitions, process improvements, and capability enhancements

  • Ensure GBS remains in a continuous evolution cycle-not a one-time transformation

Transition & Expansion of Scope
  • Lead the onboarding of new services, geographies, and processes into GBS

  • Build and complete transition plans for additional work migration

  • Ensure consistency with GBS operating model and standards

  • Prevent the return to previous methods during growth

Continuous Improvement (CI) Program Leadership
  • Manage detailed continuous development projects within GBS services

  • Coordinate with the Digital Operations and Coordination group to pinpoint opportunities, plan tasks, and propose upgrades

  • Ensure improvements are clearly prioritized, accomplished with rigor, and realized in measurable outcomes

Dependency & Risk Management
  • Identify and actively manage risks, dependencies, and cross-functional interlocks

  • Maintain access to critical path activities

  • Advance and resolve issues proactively

Collaborator Coordination
  • Act as the main program coordinator for Finance, HR, IT, Operations, and the Enterprise Transformation Office/PMO

  • Ensure agreement on scope, timing, dependencies, and approach to execution

  • Work closely with the Change Management Office to guarantee alignment on enterprise priorities and sequencing

  • Integrate into broader transformation governance and reporting structures

  • Facilitate decision-making, resolve cross-functional issues, and maintain momentum across initiatives

Execution Governance & Reporting
  • Establish and run pragmatic, lightweight governance structures

  • Track progress, risks, and value delivery

  • Provide clear, structured reporting to leadership and steering committees

Debut, Stabilization & Handoff
  • Ensure successful debut of initiatives

  • Coordinate stabilization and issue resolution

  • Assign responsibility to service leads and the Head of Digital Operations & Orchestration

  • Ensure clear accountability and no gaps post-transition

What You Own
  • Transformation and transition planning and implementation

  • Coordinated roadmaps, achievements, and risk management

  • Cross-functional coordination and delivery rigor

  • Consistent stream of GBS changes and improvements

  • Program governance, execution rigor, and reporting

What We're Looking For
Experience
  • 12-18+ years across digital operations, automation, or enterprise transformation

  • Demonstrated ability to drive enterprise change without formal authority

  • Proven experience building workflows, orchestration, or automation from scratch

  • Hands-on experience with tools such as ServiceNow, Power Platform, UiPath, or similar

  • Experience working across multiple enterprise functions (Finance preferred)

Skills & Attributes
  • Strong systems and decision-design thinking

  • Builder approach; comfortable working in ambiguity

  • Ability to translate strategy into executable flows

  • Clear communicator who can hold firm boundaries

  • Open to questioning traditional methods of operation

Why This Role
This role shapes how work is accomplished across the enterprise - reducing manual effort, unnecessary blocking issues, and inconsistency through intentional orchestration and automation. If you enjoy building things that didn't exist before and designing how work should happen at scale, this role offers rare scope and impact!
Company: Masco
Full time
Hiring Range: $141,900.00 - $222,860.00 USD
Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.
Masco Corporation (the "Company") is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Masco Corporation is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: English, Spanish
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About Masco

Sourced by ZipRecruiter

Our founder, Alex Manoogian, arrived in the United States in 1920 with $50 in his pocket and a relentless drive to make a better life for himself and his family. Decades later, that drive continues to permeate every aspect of our business. We believe in better living possibilities—for our homes, our environment and our community. Across our businesses and geographies, we seek out these possibilities to grow ourselves, enhance our consumers’ lives, create long-term value for our shareholders and improve the world around us. As a family of companies, we share a strong ethical culture and continuous improvement mindset driven by people and backed by an operating system designed to leverage our scale.

Industry

Building materials and garden equipment dealers

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

Year founded

1929

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