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Digital Operations Manager Jobs in Michigan (NOW HIRING)

... digital operations. Additionally, the role involves partnering with our brand partners to capture ... Content Management: Facilitating the creation, editing, and conversion of digital assets to meet ...

... digital operations. Additionally, the role involves partnering with our brand partners to capture ... Content Management: Facilitating the creation, editing, and conversion of digital assets to meet ...

The Marketing Operations Manager is responsible for optimizing marketing processes, technology, and ... This role will oversee marketing operations and digital marketing, with strategic responsibility ...

Aggregate and connect data across web, app, CRM, SEO, paid media, social, and customer experience ... Collaborate with Digital Operations, Marketing, and Market teams to embed insights into planning ...

... digital acumen. The company utilizes industry-leading revenue management tools that efficiently ... Provide all aspects of shift coverage in F&B operations as needed * Balance the hotel room type ...

... digital acumen. The company utilizes industry-leading revenue management tools that efficiently ... Provide all aspects of shift coverage in F&B operations as needed * Balance the hotel room type ...

... digital acumen. The company utilizes industry-leading revenue management tools that efficiently ... Provide all aspects of shift coverage in F&B operations as needed * Balance the hotel room type ...

Assume increasing responsibility for overall business performance Requirements Required: * 3+ years experience in ecommerce management, operations, merchandising, or digital marketing * Experience ...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... What does a Senior Operations Manager really do? Think of yourself as someone who will manage day ...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... What does a Senior Operations Manager really do? Think of yourself as someone who will manage day ...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... What does a Senior Operations Manager really do? Think of yourself as someone who will manage day ...

Area Service Operations Manager

Plymouth, MI ยท On-site

$129K - $222K/yr

We do this through empowering customers by combining the real and digital worlds. We're improving ... As an Area Operations Manager, Service , you will lead a service operations organization ...

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Digital Operations Manager information

What are the key skills and qualifications needed to thrive as a digital operations manager?

To thrive as a Digital Operations Manager, you need strong project management abilities, analytical thinking, and a background in digital platforms or e-commerce, often supported by a relevant degree and experience. Familiarity with tools like Google Analytics, CRM systems, workflow automation platforms, and certifications such as PMP or Agile are highly valuable. Excellent communication, leadership, and problem-solving skills help you guide teams and coordinate across departments effectively. These capabilities ensure seamless execution of digital strategies, optimize operational efficiency, and support business growth in dynamic digital environments.

What does a digital operations manager do?

A Digital Operations Manager oversees the technology, processes, and strategies that drive a company's digital operations. They ensure smooth execution of digital initiatives, optimize workflows, and maintain system integrations. Their responsibilities often include managing website performance, data analytics, automation, and cross-functional collaboration. They work closely with marketing, IT, and product teams to enhance digital efficiency and customer experience. The role requires strong technical knowledge, problem-solving skills, and adaptability in a fast-changing digital landscape.

What are the most commonly searched types of Digital Operations jobs in Michigan? The most popular types of Digital Operations jobs in Michigan are:
What are popular job titles related to Digital Operations Manager jobs in Michigan? For Digital Operations Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Digital Operations Manager jobs in Michigan look for? The top searched job categories for Digital Operations Manager jobs in Michigan are:
What cities in Michigan are hiring for Digital Operations Manager jobs? Cities in Michigan with the most Digital Operations Manager job openings:
Infographic showing various Digital Operations Manager job openings in Michigan as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Digital Communications Operations Manager

Stenger & Stenger PC

Grand Rapids, MI โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago


Job description

We are a law firm focused on creditors’ rights and debt recovery, and we are hiring a Digital Engagement Manager to help manage and enhance our digital outreach. In this role, you will create and optimize digital campaigns aimed at improving customer engagement and encouraging timely payment of outstanding debts—while maintaining excellent domain and sender reputation, legal compliance, and professional standards.

Key Responsibilities:

  • Design and manage compliant digital outreach campaigns that encourage consumer engagement and resolution of outstanding balances through secure portals, education, and proactive communication
  • Initiate, execute, and optimize high-volume email, SMS, and digital outreach campaigns to engage with consumers professionally and compliantly
  • Manage email infrastructure and deliverability operations, including domain reputation, IP Health, inbox placement, suppression handling, and authentication protocols. Tailor these efforts based on the unique needs of each email service provider
  • Maintain SPF, DKIM, DMARC, domain warming strategies and sender reputation best practices across mailbox providers
  • Monitor campaign performance, deliverability metrics, bounce rates, spam complaints, and engagement data to improve overall communication effectiveness and maintain high sender reputation
  • Troubleshoot deliverability and sender reputation issues, especially across Gmail, Yahoo, Microsoft, and Apple email providers
  • Work closely with compliance and legal teams to ensure all digital messaging meets regulatory standards (e.g., FDCPA, TCPA) and internal company and client policies
  • Collaborate with client services and IT to support seamless digital engagement
  • Maintain and optimize the firm’s online payment portal and websiteto improve user experience and conversion
  • Analyze campaign performance and make data-driven decisions to improve engagement and resolution rates
  • Manage and monitor digital outreach efforts and retargeting strategies. This includes scheduling, segmentation, targeting, and audience management strategies
  • Oversee the scheduling and content of outreach campaigns
  • Evaluate, recommend, and implement new digital products, services, and strategies

Qualifications:

  • Bachelor’s degree in marketing, Communications, Information Systems, or related field
  • 2+ years of experience managingdigital outreach, email operations, or deliverability-focused communication systems; experience in collections, legal, or financial services preferred
  • Hands-on experience inemail delivery platforms (e.g., SendGrid), text delivery platforms
  • Experience with compliance-conscious messaging in regulated industries
  • Experience with domain and sender reputation management across all major email inbox providers
  • Familiarity with Google Postmaster Tools, Microsoft SNDS, Yahoo Sender Hub, suppression management, bounce rate management, and external deliverability monitoring tools
  • Strong communication, analytical, troubleshooting and project management skills
  • Understanding of user experience and digital engagement best practices
  • Familiarity with FDCPA, TCPA, and other relevant legal frameworks a plus

Preferred Experience:

  • Marketing experience within debt collection, legal recovery, or financial services
  • Experience operating high-volume outbound digital communications
  • Familiarity with payment platforms, secure consumer portals, and digital self-service tools
  • Experience with segmentation strategies and inbox placement optimization
  • Working knowledge of HTML for email templates
  • Certification in digital marketing, email deliverability, or marketing automation platforms

What We Offer:

  • Competitive pay based on experience
  • Medical, dental, and vision benefits
  • 401(k) with company match
  • Paid time off and holidays
  • Growth potential in a mission-driven legal setting